42 Administrative jobs in Gretna

Ophthalmology Authorization And Referral Clearance

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job obtains authorization and referral clearance for all Ophthalmology appointments, ensures authorization is entered into system linking to appointment, contacts referring and/or primary care physicians, discusses diagnosis in order to obtain appropriate coverage for initial and follow up care, and serves as liaison between insurance companies, referring, primary care physicians, patients and the Department of Ophthalmology on all referral and authorization issues. Serve as Financial Counselor for fee-for-service appointments and elective procedures, collecting fees and ensuring appropriate posting to patient accounts. Performs specific scheduling protocols for all subspecialty Ophthalmology practices, Glaucoma, Retina, Pediatric Ophthalmology, and Low Vision, Refractive Surgery, and Occupational Medicine appointments and services. Works closely with the Coordinator and Team Leader in the implementation of policies, procedures and goals of the Clinic.

Education:

Required - High School diploma or equivalent

Work Experience:

Required - None

Preferred - 6 months related experience

Knowledge Skills and Abilities (KSAs):

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Excellent customer service skills including the ability to maintain patient confidentiality.
• Excellent transcription skills.
• Strong decision making and problem resolution skills.
• Excellent organizational skills including the ability to prioritize daily assignments in order to meet changing demands.

Job Duties:

• Provides patient care.
• Schedules and ensures continuity of care.
• Coordinates referrals.
• Coordinates financial activities.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized. Must be able to sit for prolonged periods of time. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. There is no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Description:

Senior Administrative Assistant

Our client located in Metairie, Louisiana is in need of a Senior Administrative Assistant. This is a direct hire opportunity.

Company Profile:

Family owned

Luxury Retail Operation

Senior Administrative Assistant Role:

Senior Administrative Assistant will support a team of five administrative assistants with high volume daily operations. Will also provide IT support to entire staff.

Support a team of five responsible for shipping/receiving, special orders, company sales, returns, and more.

Be the company’s go to for low level IT support with iPhone and iPad connection to company email boxes, employee computer and printer set up, company software updates, and Office 365.

Contact 3rd party IT support for high level issues.

Report generation daily, weekly, monthly, and quarterly.

General Administrative & Audit work supporting our organization.

Provide sales team and various departments, day to day support.

Primarily an internal position, but some customer interaction via phone/email.

Senior Administrative Assistant Background Profile:

Three years work experience of general administrative support

Prior administrative leadership experience is a plus, this is though not a management role

Must have experience supporting teams with basic IT Day to day issues: iPhone, iPad, computer and printer set up, and Office 365

Ability to work Tuesday through Saturday

Experience working in high end luxury retail or similar is a plus

Good knowledge of Microsoft office and working knowledge of basic systems, software.

Excellent communication skills – verbal and written

Organized and efficient with great attention to detail, positive support work style

Administrative experience & ability to learn and develop new systems

Features and Benefits:

Discretionary Bonus

100% Employee covered Health Insurance

401(k) Plan with generous match

A successful luxury jewelry company has an exciting opportunity for an Administrative Manager to lead, mentor, and develop their administrative team. The ideal candidate will be a problem solver, enjoy working in a professional setting, and be a team player!

Salary + Additional Benefits:

• $65,000-$70,000 + bonus
• 100% Paid Medical
• Dental, vision, life insurance available
• 401K - company match

Location: Metairie, LA – On-Site

Type of Position : Direct hire

Responsibilities:

• Lead the administrative team to ensure efficient operations and adherence to established processes and procedures.
• Mentor, train, and guide staff to deliver exceptional sales support and administrative service.
• Oversee supply and equipment budgets and assist with HR-related support functions.
• Coordinate activities and communications with department managers, sales teams, and select clients.
• Provide direct support to sales teams, department managers, and executive leadership.
• Thrive in a fast-paced, high-end environment with the ability to multitask and adapt.

Requirements:

• 3+ years of office or administrative leadership experience
• Strong MS Office knowledge
• Demonstrated ability to communicate, delegate and work within a team environment
• Lead various operational and administrative projects and committees.
• Must be able to work in office Tuesday-Saturday 9:00AM -6:30PM

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Join our Enterprise Support Services (ESS) team and you will be an integral part of our Administrative Services function that keeps our organization running strong. You will use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Administrative Coordinator Manager you will work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability.
**The opportunity**
As an Executive Administrative Coordinator Manager, you will be responsible for implementing administrative strategic plans, operations and customer relations of the Executive Administrative Coordinator (EAC) Team. As part of Administrative Services, this team will provide enhanced administrative support to PPMDDs in eligible roles including OMPs, Sector Leaders, and GCSPs for G360 accounts. In addition to supervising up to approximately 30 direct reports, the EAC Manager is responsible for proactively developing relationships with stakeholders, understanding their business priorities and complex support needs, as well as monitoring financial and operational performance of the team. This dynamic position will lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching, and performance management to achieve optimal performance. You'll be part of a high performing, diverse and inclusive team sharing best practices.
**Your key responsibilities**
+ Develops relationships with key internal customers to identify and proactively address emerging needs to evaluate and coach executive assistants on their performance
+ Promotes an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals.
+ Influences customers and/or organizational leadership to accomplish operational objectives
+ Manages a group of people within a defined discipline, geography or national department
+ Will also meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value.
+ Sets up full project plans rapidly for project teams including objectives, milestones, priorities, teams, calendar and nature of deliverables
+ Leads the assembly of the right team to achieve business goals by creating the right mix of skills and the right environment
+ Alerts teams and colleagues to social, economic and technology trends likely to affect EY and/or our clients' business
+ Anticipates what customers will want and follows up on a regular basis
+ Participates in teams drawn from other areas of EY
**Skills and attributes for success**
+ Manages and counsels mid to large size teams up to approximately 30 people within a location or department
+ Solicits on-going feedback from customers to evaluate and coach individuals on their performance
+ Demonstrates proactive business development by initiating discussions with existing internal clients on possible additional work and satisfaction with current support
+ Coordinates and assists with budget planning and is responsible for operating within approved budget
+ Meets or exceeds the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
+ Creates a culture that supports knowledge transfer and teaming
+ Participates on national or area projects
+ Proficiency in MS Word, Excel, PowerPoint, and Outlook
+ Works independently on complex projects
**To qualify for the role, you must have**
+ Bachelor's degree in a related discipline, or equivalent work experience required
+ 8-10 plus years of experience
+ 5 plus years of experience managing people
+ In-office presence as needed to meet with teams and customers
+ Must be flexible to travel
+ Flexibility to work outside of core hours. This role will support EST time zone and must have flexibility to accomodate.
**Ideally, you'll also have**
+ Experience with project management
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $99,300 to $85,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 119,200 to 211,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Location: Tucson, Las Vegas, Cleveland, New Orleans, Louisville
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Location open to:** Tucson, Cleveland, Las Vegas, Louisville or New Orleans
Join our Enterprise Support Services team and you'll be an integral part of our business enablement function that keeps our organization running strong. You'll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an administrative manager, you'll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability.
**The opportunity**
You'll implement administrative strategic plans as well as maintain performance measurements for a customer base of 650-1,500 people. You'll also monitor financial and operational performance in accordance with established administrative services parameters. We'll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You'll be part of a high-performing, diverse and inclusive team sharing best practices.
**Your key responsibilities**
+ Manages, counsels and negotiates assignments for approximately 30 executive assistants based on client need and resources
+ Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
+ Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
+ Demonstrates proactive business development by initiating discussions with existing internal customers on possible additional work and satisfaction with current support
+ Coordinates and assists with budget planning and is responsible for operating within approved budget
+ Meets or exceeds the needs of our internal customers by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
+ Creates a teaming and knowledge transfer culture
+ Participates on national projects
+ Collaborates across virtual teams to promote seamless service to customers
**Skills and attributes for success**
+ Ability to work with all levels within the firm and build solid relationships with internal groups
+ Exercises influence at many levels of the organization
+ Proactively identify and address project risks and opportunities
+ Identify and pinpoint alternative solutions when necessary
+ Excellent communications skills, attention to detail and strong organizational skills
+ Project management experience
+ Ability to instill confidence and provide leadership in managing people
**To qualify for the role, you must have**
+ Bachelor's degree in a related discipline, or equivalent work experience
+ 6-8 plus years of experience
+ 2 plus years of experience managing people
+ Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
**Ideally, you'll also have**
+ Strong MS Office (e.g., Outlook, Excel, Word) and various IOS and Android mobile devices
+ Proficiency in MS SharePoint
**What we look for**
We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective will thrive in this environment. An effective communicator, you'll be a confident team player that collaborates with people from diverse teams.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $66,700 to $24,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 80,000 to 141,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

**Work Place Flexibility:** Onsite
**Legal Entity:** Entergy New Orleans, LLC
**JOB SUMMARY/PURPOSE**
Responsible for scheduling, assigning, managing and monitoring with emphasis on reliability across the region.
**JOB DUTIES/RESPONSIBILITIES**
+ Ensure assigned work within the distribution system results in improved reliability and increased customer satisfaction.
+ Work extensively across all networks within assigned region to drive and execute all reliability initiatives through Lighthouse and other similar reliability programs. This includes gathering and analysis of outage data to identify patterns and trends to identify reliability improvement opportunities.
+ Work with the region leadership and engineering to carry out necessary tasks for operation of the distribution system to improve SAIDI, SAIFI, and CAIDI.
+ Provide leadership within the workgroup including mentoring others to improve reliability performance across the region.
+ Promote and ensure a safe work environment including use of Human Performance tools.
+ Work emergency or storm restoration in regular assigned area and in other areas as needed.
+ Work with external and internal customers. Review outage information accuracy in AM/FM, Storm Assist, and other programs to identify reliability improvement opportunities.
**MINIMUM REQUIREMENTS**
**Minimum education required of the position**
+ High School Diploma or equivalent or related work experience
+ Associate Degree of higher preferred
**Minimum experience required of the position**
+ Minimum 5 years of transmission/distribution line, substation, or project experience
**Minimum knowledge, skills, and abilities required of the position**
+ Strong knowledge of computers and related technology.
+ Strong communication and organizational skills.
+ Ability to take and understand directives and complete tasks.
+ Excellent leadership skills.
+ Strong decision-making skills.
+ Ability to manage multiple activities and changing priorities.
+ Ability to work well under pressure.
+ Self-motivated and dependable team player.
+ Ability to recognize hazards in the workplace and have the ability to mitigate the hazards.
+ Ability to maintain and care for Company equipment properly and safeguard assets.
+ Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service.
+ Demonstrated acceptance of a diverse and inclusive work environment and customer base.
**Desired:**
+ Ability to recognize opportunities for process improvement and have the ability to enact change.
+ Ability to lead and participate in problem solving teams as required.
**Any certificates, licenses, etc. required of the position**
+ None
**Primary Location:** **Louisiana** **-** **New Orleans Louisiana : New Orleans**
**Job Function** **:** **Professional**
**FLSA Status** **:**
**Relocation Option:** **No Relocation Offered**
**Union description/code** **:**
**Number of Openings** **:** **1**
**Req ID:** ** **
**Travel Percentage** **:** **Up to 25%**
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere ( to view the EEO page, or see statements below.
**EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
**Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ( ?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
**Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
**Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity ( and **Pay Transparency ( .
**Pay Transparency Notice:**
Pay Transparency Nondiscrimination Provision (dol.gov) ( non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact to schedule a time to review the affirmative action plan during regular office hours.
**WORKING CONDITIONS:**
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
**Job Segment:** Operations Manager, Business Process, Engineer, Inspector, Operations, Management, Engineering, Quality

**28512BR**
**Job Title:**
NAEP 2026 - Assessment Administrator
**Job Description:**
Westat is currently seeking motivated individuals committed to excellence and experienced in working with primary and secondary school students to work as Assessment Administrators for the 2026 National Assessment of Educational Progress (NAEP) study. NAEP stands as the nation's most comprehensive, ongoing measure of student knowledge and skills, providing nationally representative insights into what U.S. students know and can achieve across a range of subject areas.
The primary role of the NAEP 2026 Assessment Administrator (AA) is to administer assessments in participating schools for grades 4, 8, and 12 in public and private schools. In addition to administering assessments, AAs assist with preparation and other assessment-related activities in collaboration with assessment coordinators (AC). AAs will be administering assessments using school devices. This includes collaborating with your team to install the NAEP application on school devices and troubleshooting any technical issues that may arise.
Success in this role demands strong organizational, adaptability, and interpersonal skills. It also requires some technical proficiency to operate and troubleshoot devices.
Interested in learning more about NAEP? Click here ( Qualifications**
Candidates must:
+ Be 18 or older (or an emancipated minor) with the ability to enter binding confidentiality agreements to protect project information.
+ Be a U.S. citizen.
+ Be able to successfully complete online training modules in early to mid- **January 2026*** .
+ Be able to successfully attend a 1-day, virtual meeting to be conducted between mid to late **January 2026*.**
* Training dates may be subject to changes.
**Minimum Requirements**
+ Be available to work for the specified field period of January 5, 2026, to March 20, 2026.
+ Be available to work up to 25 hours per week, when work is available.
+ Be willing to travel locally and on overnight assignments for project work, as needed.
+ Be able to meet the physical requirements of the position with or without reasonable accommodations:
+ Lift and carry study materials weighing up to 15 pounds to and from vehicle to school.
+ Climb a flight of stairs while carrying equipment and/or materials.
+ Bend down to set up computers and tablets, plug and unplug devices to outlets, and lay gaffers' tape over floor cords for safety.
+ Be able to move around the room to monitor assessment activities and respond to students' questions.
+ Stand for up to 2 hours at a time while monitoring assessments.
+ Have regular and reliable access to telephone service with a long-distance calling feature, either landline or cellular.
+ Have reliable access to a computer with a secure, high-speed internet connection to complete training modules over several consecutive hours, including the ability to access audio files either through speakers or a headset.
+ Have consistent access to a fully insured, reliable vehicle or have reliable transportation to ensure on-time arrival at the assigned schools (for certain approved metropolitan areas only).
+ Have a current and valid driver's license that is not under suspension (except in certain metropolitan areas).
**Preferred Criteria**
+ Have experience working with children or in a school environment.
+ Have the technical ability to set up equipment and troubleshoot technical issues by following step-by-step procedures.
+ Be able to adapt to new software and technical tools quickly.
+ Be capable of following explicit instructions to download an application from the Internet on a tablet or laptop.
+ Have the capability to work independently and collaboratively in team settings, including schools with students across multiple grade levels.
+ Have effective communication skills, particularly with school staff regarding technical requirements and assessment logistics.
+ Possess strong problem-solving and decision-making skills.
Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
Mileage is reimbursed at the current government rate.
This is a part-time, variable hour, non-exempt position. This position is not initially eligible for health insurance or a health savings account (HSA). To be eligible for health insurance and an HSA, you must work 1560 hours from September through September of the following year with coverage beginning January 1 of the year after eligibility is satisfied.
All field positions accrue sick leave (based on hours worked) and are eligible to participate in the 401(k) program (employer matching is dependent on hours worked and disbursement is subject to program rules).
This opportunity will be posted for a minimum of 7 days and applications will be accepted on an ongoing basis.
Upon successful completion of this assignment, you will be eligible for consideration for reassignment on other Westat field data collection projects if they become available.
Working on this study can be a fascinating, rewarding experience. If you are a reliable self-starter, this position may be right for you.
Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, or any other protected status under applicable law.
**Job ID:**
28512BR
**Job Status:**
Part-Time
**Requisition ID:**
25020
**City:**
LA - New Orleans
**Pay Range:**
The hourly pay rate for this assignment is $17.85.

_This position is Remote in Louisiana. If you are located within commutable distance to the office at LA013 - LA013 - METAIRIE-3838 N CAUSEWAY BLVD, you will have the flexibility to work remotely* as you take on some tough challenges._
At **UnitedHealthcare** , we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
The **Clinical Administrative Coordinator** is responsible for managing both inbound and outbound calls, averaging approximately 75 calls per day, including cold calling and appointment scheduling for Comprehensive Wellness Assessments. Working within a queue system, the coordinator will confirm, cancel, and backfill appointments using our scheduling platforms. In addition to answering incoming calls and greeting members and visitors, the role involves coordinating educational sessions and maintaining a high level of productivity, with a required 100% performance metric based on appointment conversion rates. The coordinator will be part of a team of 12 to 35 members, participating in bi-weekly team huddles and quarterly one-on-one meetings to support collaboration and performance improvement.
Every employee is expected to meet Peoples Health minimum requirements:
+ Commitment: to our Members: We have the power to change our members' lives by placing them at the center of everything we do daily
+ Action: By working together and delivering quality service, we enhance the lives of our members through dedication and teamwork
+ Responsibility: To continue to strive to be the best for our members by adapting and evolving to change, continuing professional development, and to never stop learning
+ Excellence: By exceeding expectations and finding innovative ways to exceed standards, we are changing our members' lives
This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:30am - 5:00pm) CST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
We offer 1 week of paid training. The hours during training will be 8:30am - 5:00pm, Monday - Friday. Training will be conducted virtually from your home or may do in-person training for 3 days, depending on the location.
**Primary Responsibilities:**
+ Receive and place outbound calls via queue system and scheduling across all covered markets and Telehealth, document as needed.
+ Follow arrival for the scheduled appointment, transcribe notes into the electronic database regarding the Member's appointment, update demographics (i.e. telephone number, address, name PCP, etc.)
+ Document action taken following incoming and / out outbound telephones calls that resulted in a change to schedule (i.e. reschedule, no - show, cancellations, etc.)
+ Validate that insurance subscriber and assignment of benefits is appropriately entered in the patient information section of the electronic health record
+ Support health information technology (HIT) in health care quality improvement
+ Work in coordination company - based security health information systems technology to ensure appropriate documentation of the member's care coordination and record
+ Participate in ongoing training to ensure the records are accurate and secure
+ Follow corporate instruction based on Federal and State guidance related to health information documentation and security
+ Meet or exceed quality metrics for member interaction and production metrics for outbound telephone call volumes. Reviews and updates Member demographics (i.e. address, telephone numbers, etc. in the electronic medical record (s)
+ Maintain accurate and organized call lists
+ Travel to other Service Centers for coverage as needed
+ Answer phones, perform multiple tasks and work independently
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent years of experience
+ Must be 18 years of age OR older
+ 6+ months experience with cold calling
+ Experience with Microsoft Office -Microsoft Word, Microsoft Excel, and Microsoft Outlook including the ability to open, create, edit, save, and send documents, spreadsheets, and emails, other forms of documents
+ Ability to work any of our 8-hour shift schedules during our normal business hours of (8:30am - 5:00pm) CST, Monday - Friday
**Preferred Qualifications:**
+ 2+ years of experience in medical office
+ Experience working in a performance metric based role
+ Experience with high volume calling or call center work
+ Experience working with a phone queue
**Telecommuting Requirements:**
+ Reside within the state of Louisiana
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
**Soft Skills:**
+ Professional, strong customer service and communication skills
+ Demonstrates consistent punctuality and respect for schedules, ensuring timely attendance to meetings, calls, and deadlines.
+ Maintains focus and effectiveness in high-pressure situations by staying calm, organized, and solution-oriented. Demonstrates the ability to prioritize tasks, adapt quickly, and make sound decisions even when faced with tight deadlines or unexpected challenges.
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO