93,364 After Sales Support jobs in the United States

• 401(k) with match
• Student Loan 401(k) match program
• Medical, Dental, and Vision Insurance Plans
• HSA (Health Savings Account) with company contribution
• Paid Time Off (PTO)
• Sales and Profit Sharing Eligibility
• Flexible work hours
• Life Insurance
• Paid Parental Leave
• Pet Insurance

• Providing technical consultation, product support and recommendation to Banner Area Sales Managers, Field Sales Representatives, distributors, and customers
• Managing multiple priorities including incoming phone calls, emails, chats and responding to direct sales team member communications
• Conducting in-house tests to solve real-life customer applications
• Supporting the sales regions with tasks such as vetting and processing, product returns with technical issues (RMA) requests, price, and availability
• Utilizing the Customer Relationship Management (CRM) software to input and maintain complete, accurate, and timely entries of technical summaries, customer information, and sales opportunities for all cases worked
• Providing timely follow-up as needed to Banner Area Sales Managers, Field Sales Representatives, distributors, and customers

• 2-year Technical Degree or equivalent experience

• 0-4 years of experience with technical assistance, product service, sales, or related field.
• Product training experience
• Experience working within an industrial automation environment
• Electronics & PLC experience
• Customer support experience
• Experience using Microsoft Office Suite programs (Word, Excel, and PowerPoint)
• Strong desire to understand how things work.
• Proficient in multiple languages

• Sit for up to 8 hours per day.
• Continuous movement, walking, or standing.
• Exposed to a computer screen for extended periods
• May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.
• Communicate with others frequently.

• Corporate office environment – indoor and climate-controlled

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 09/30/2025

Introduction

We are seeking a Technical Sales Support to join our team. In this role, you'll be responsible for the execution of the business line product strategy for sales growth and profitability. You'll work with Account Managers and Product Specialists to develop solutions for customers and grow business.

As a Technical Sales Support at Metso, you'll be at the heart of our dynamic operations, playing a pivotal role in supporting value-based pricing strategies and ensuring exceptional customer satisfaction through technical excellence. Join our global team and collaborate with experts worldwide to deliver outstanding customer support and drive our mission forward.

This position is based in our York, PA office. But involves up to 50% of travel.

What you'll do:

• Execute product strategy for sales growth and profitability for Market Area.
• Offer product support and technical assistance/analysis to existing and potential customers.
• Develop and present value solutions for customers as well as value propositions and win plans for sales cases.
• Promote new product designs/innovations to end users as well as internal teams.
• Provide sales teams with new potential customer identification.
• Build positive customer relations to generate repeated business and future leads.
• Responsible for sales target numbers in respective region.
• Offer insight on competition and advise team on pricing levels, etc.
• Perform product inspections and provide reports and analysis.
• Negotiate pricing levels and/or deliveries for product line.
• Responsible for product installation expertise.
• Other duties as assigned.

• Bachelor's degree in Business or Engineering.
• Minimum 5 years' experience in mineral processing equipment, preferably the related products.
• Strong negotiation skills required.
• Experience in CRM (Sales Force) an asset.
• Experience in AutoCAD or related software an asset.
• SAP Software experience an asset.
• Strong communication skills, drive, and performance orientation.
• Ability to work in a team atmosphere.
• Ability to work in a multi-cultural and multi-language atmosphere.
• Client skills including building and managing relationships, negotiation skills, and understanding of customer needs and market requirements.
• Strong computer skills are essential - MS Office is required. Knowledge in SAP is an advantage.
• Ability to prepare and make presentations.
• Organized, autonomous, and able to work with minimum supervision.

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

• Become a Specialist - Learn the ins and outs of building automation and industrial controls with full support and training.
• Grow Your Career - Follow a clear advancement path in technical sales.
• Collaborative Culture - Join a team that values ownership, curiosity, and continuous improvement.
• Hands-On Learning - Gain product knowledge while supporting the sales team and engaging directly with customers.

• Support the sales team and assist senior technical staff
• Learn technical specifications and advise customers on tailored solutions
• Help prepare sales proposals and application support
• Serve as a go-to resource for product and technical inquiries

• Experience with Honeywell Industrial or Combustion Controls
• Familiarity with building automation systems and controls
• Ability to read MEP specs, blueprints, and technical drawings
• Strong communication skills and a proactive mindset

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE:

• Serve as the primary contact for designated sales territories to address customer inquiries and drive business growth.

• Deliver quotes and assess application requirements, costing, and manufacturability.

• Handle key accounts and collaborate cross-functionally to resolve quality issues ensuring timely, effective communication.

• Support order processing and fulfillment by coordinating with sales, marketing, production, shipping, and other departments to address product, delivery, and service matters.

• Coordinate scheduled shipments, expedite deliveries as needed, and ensure timely order processing.

• Lead special projects and provide training and mentoring to Customer Service Representatives, Application Specialists, and Sales teams.

• Identify and recommend sophisticated or custom component replacements to assist customers.

• Consistently meet team performance goals and key performance indicators.

YOU HAVE:

• Bachelor’s degree in business or related field is preferred.

• 3+ years of customer service in a call center and/or manufacturing environment and 2+ years of technical experience preferred.

• Understanding of manufacturing processes, product specifications, and technical drawings.

• Ability to interpret sophisticated product documentation and apply technical knowledge to support customer needs.

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

• nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

• Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at .

• Commitment to strengthen communities where our employees live and work

• We encourage and support the philanthropic activities of our employees worldwide

• Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

• Innovative & adaptable

• Dedicated to absolute integrity

• Focused on the customer first

• Respectful and team oriented

• Optimistic and energizing

• Accountable for performance

• Benefits to support the lives of our employees

Pay Transparency

nVent’s pay scale is based on the expected range of base pay for this job and the employee’s work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply.

Compensation Range:

$62,900.00 - $116,900.00

Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.

Benefit Overview

At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.

• A 401(k) retirement plan and an employee stock purchase plan — both include a company match.

• Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

#LI-ER1

#LI-Hybrid

At nVent, we are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

• Technical Expertise: Analyze and interpret technical specifications from a broad range of customers and industrial markets such as Cement, Mining, Oil & Gas, Rubber & Plastics, Water & Wastewater, Pulp & Paper, Cranes, Power Generation, Steel, and Sugar.
• Proposal Development: Craft and present compelling technical and commercial proposals for industrial gear units, couplings, drive trains, condition monitoring and more, leveraging internal tools and resources.
• Problem Solving: Address and resolve technical issues to meet and exceed customer expectations.
• Order Clarification: Review, clarify, and process technical and commercial aspects prior to order acceptance.
• Vendor Coordination: Prepare and clarify requests for vendor-supplied components, ensuring timely and accurate fulfillment.
• Customer Communication: Engage with customers on product-related topics, including technical aspects, order documentation, and quote development.
• Collaboration: Coordinate technical and commercial solutions with local and HQ teams and support internal order management from a technical standpoint.
• ERP and Systems Management: Utilize and maintain internal ERP and case management systems efficiently.
• Industry Engagement: Participate in customer meetings, marketing events, and trade shows, with a travel expectation of approximately 10%.

• Order Management: Process, confirm, and manage customer orders in the ERP system.
• Material and Request Handling: Assist with material returns and expedite requests, and coordinate with order management teams to provide order status updates.
• Sales Channel Support: Deliver flexible, responsive support to all Flender sales channels.

• Experience: Minimum of 5 years in sales, customer service, or application engineering (inside or outside sales).
• Education: Bachelor's degree in Mechanical Engineering, Electro-Mechanical Engineering, Mechatronics, or a related technical field preferred.
• Technical Proficiency: Strong ability to review and understand technical drawings and documents.
• Communication Skills: Excellent communication abilities for technical and commercial discussions with customers.
• Software Skills: Intermediate proficiency with MS Office tools (Outlook, Excel, Word, PowerPoint, Teams). Skilled in leveraging Salesforce, SAP, and configuration tools to drive efficiency and deliver impactful business solutions.
• Teamwork: Ability to collaborate effectively within a team environment.
• Analytical Skills: Open to analyzing and improving processes, business methods, and technical components.
• Goal Management: Capable of task management and setting realistic goals to achieve targets.

• Customer Interaction: Experience working with customers in a sales setting, preferably within industrial sectors.
• Design Experience: Familiarity with design departments and tools.
• Creativity and Solution Orientation: Possess a creative and solutions-focused mindset.
• Diversity and Team Environment: Ability to work effectively in a diverse, multifunctional team environment.

The Technical Sales Support Specialist is the company's internal logistics coordinator who is responsible for supporting all sales activities internally in the assigned locations, as well as supporting the entire sales team and distribution channel partners. This role facilitates overall business growth through the coordination of activities with outside sales personnel.

General Responsibilities:

• Collaborate with new and existing customers, distributors, and internal personnel
• Provide, via phone and/or e-mail, all aspects of technical support for assigned products
• Organize the Field Sales team in all custom development projects when necessary
• Collaborate with the customer and the sales manager / engineering, distributing technical information when available to all relevant parties, or other activities as needed
• Organize marketing and engineering in maintaining and improving all technical documentation, both print and digital, and provide feedback whenever possible as to potential improvements in either
• Key participant in the overall products return process for all technical related returns from assigned products in the designated region
• Organize all regional prospecting activities for assigned products with regards to identifying account potential based on technical reviews of website information, products brochures, etc., as needed
• Maintain a comprehensive record within company database of all technical calls received

Experience / Qualifications:

• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong communication skills; oral, written and presentation
• Strong organization, planning and time management skills to achieve results
• Strong personal and professional ethical values and integrity
• Holds self-accountable to achieving goals and standards
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

Additional Responsibilities:

• Under limited supervision, provides customer service assistance for Newall digital readout systems, Newall linear encoders, and BEI rotary encoders
• Interactions with customers via email and phone
• Building positive relationships with customers. Responsible for promoting and maintaining positive customer relations
• Processing customer purchase orders, resolve issues with POs. Responding to customer inquiries and resolving problems
• Locating quotes, troubleshoot pricing or item setup issues
• Entering sales orders into Oracle ERP system
• Use of Salesforce.
• Provide quotes to Newall customers
• Check warranty status and offer basic troubleshooting assistance
• Interacting with other departments to resolve technical product issues, ensure delivery schedule, or help resolve account billing

Additional Experience Skills:

• Excellent writing and communication skills preferred.
• Attention to detail and accuracy preferred
• Aptitude for troubleshooting mechanical and electronics not required but would be helpful
• Salesforce experience could be helpful.

Base Salary Range: $59,800.00 - $82,280.00

At Sensata, our employees are the key to our success and growth. We recognize that each individual brings their own unique experience, therefore the base salary range information shown above is a general guideline only. Sensata considers several factors when extending an offer, including, but not limited to, a candidate's experience and qualifications, as well as internal equity, market and business considerations. In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave. Certain positions are also eligible for short-term incentive and long-term incentive programs.

Smarter Together

• Collaborating at Sensata means working with some of the world's most talented people in an enriching environment that is constantly pushing towards the next best thing
• Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
• As OneSensata, we are working together to make things work together

Job Description

Job Title: Specialist, Technical Sales Support

Job Summary/Overview

The Specialist, Technical Sales Support will be responsible for the daily processing of request for Quotations for aftermarket parts. This position will also include providing technical support to distributors and end users on our various product lines.

Essential Duties and Responsibilities

• Support of overall aftermarket parts sales.
• Research operating manuals, serial records, and technical documents.
• Assist customers in identifying and pricing aftermarket parts associated with our various products.
• Provide technical support to distributors and end users for our product lines.
• Work closely with manufacturing, purchasing, logistics, and other organizations to provide accurate lead-times for aftermarket parts.
• Responsible for entering product data in our internal ERP’s and electronic tools to provide formal estimates to distributors.
• Performs other related duties as assigned.

Knowledge, Skills, Competencies, and Abilities

• Computer skills including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to read, analyze, and interpret parts & operating manuals, internal serial records, and technical procedures.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong data collection and analytical skills; strong organization, computer, and communication skills
• Ability to prioritize and approach assignments with sense of urgency.
• Organized with excellent time management skills.
• Demonstrated ability to work in a team atmosphere.
• Demonstrated ability to multitask and work under pressure.
• Demonstrated ability to learn and adapt in fast- paced environment.
• Must be punctual and possess a strong work ethic.
• Initiative-taker with a positive attitude.

Required Qualifications

• High School Diploma
• Bachelor's Degree
• 1-3+ years of customer service or sales experience
• SAP knowledge

Compensation

$21.00/HR – $26.00/hour+ benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in incentive plans will be provided if an employee receives an offer of employment.

About Columbus McKinnon:

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials. Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team.

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of , , , ancestry, , , , , , expression, , physical or mental , medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.

Job DescriptionJob Description

POSITION SUMMARY:

The Technical Sales Support’s job is primarily to provide technical assistance for customer inquiries, intercompany technical support and concerns and requests regarding products and services either by telephone and/or electronically.

PRINCIPAL RESPONSIBILITIES

• Serves as a technical contact for all channels and regions
• Work with Sales, Marketing, Quality Control, and Engineering regarding customer input and Product issues
• Respond promptly to customer inquiries via phone and email
• Handle and resolve customer complaints
• Process Warranty and Courtesy Replacement orders
• Record customer calls and emails into our Salesforce (CRM) system pertaining to inquiries, comments and complaints
• Record details of actions taken
• Communicate directly with internal and external customers
• Assist in product set up spreadsheets for all channels
• Other duties as required

ESSENTIAL FUNCTIONS:

• Ability to work in a team environment as well as being a self-starter of improvement projects
• Exceptional verbal and written communication skills
• Exceptional troubleshooting skills
• Must be able to communicate effectively, both verbally and in writing
• Must have the ability to work well within a business environment and the ability to multitask

REQUIRED QUALIFICATIONS:

Education: HS Diploma required, some college

Experience:

• 2+ years of experience in a technical sales support
• Knowledge sufficient to discuss complex plumbing solutions with customers.
• Must be proficient in Microsoft Office Programs including Word, Excel and Power Point
• Experience in SAP is required

Competencies:

• Need to possess strong interpersonal skills and the ability to communicate effectively with internal and external business partners.
• Must work efficiently, independently with accuracy, maintain confidential information, exercise sound judgment, make accurate and timely decisions.
• Have experience and the ability to multi-task and work independently in a fast-paced environment and have strong analytical and problem-solving skills.

Specialized Skills:

• Ability to offer prompt, effective support to warehouse, plant and corporate office environments.

Circle Pines, MN

Order: 415151

Order Type : KeyStaff Direct Hire

Our client is seeking an experienced and knowledgeable Hydrostatic Testing Expert to join our team as a Technical Sales Support Specialist . Join this dynamic company that offers excellent benefits, a forward-thinking, sought-after culture! This role offers the ability to work remotely and travel for client meetings!

Job description

Job Title: Hydrostatic Testing Expert - Technical Sales Support
Location: Remote - located in the Houston, Texas area

Compensation:

• Salary: $85,000-100,000

• Serve as the domain expert on hydrostatic testing in client meetings and site visits with senior sales representatives.
• Provide in-depth explanations of hydrostatic testing procedures and applications to potential clients.
• Collaborate with sales teams to support efforts in breaking into new markets focused on hydrostatic testing.
• Assist in R&D, technical writing, and project support when not attending client meetings.
• Support training modules and assist in explaining technical issues as they arise.
• Work closely with sales personnel to provide guidance on hydrostatic testing and related projects.
• Engage in lab work or hands-on testing if located near a company facility or lab.

• Experience in hydrostatic testing is required, with a strong background in chemical engineering, water chemistry, or related fields.
• Prior experience in hydrostatic or hydrotesting is highly preferred.
• Ability to confidently communicate technical knowledge to clients and internal teams.
• Comfortable working both remotely and traveling for client meetings and site visits.
• Strong collaboration skills to work with sales teams and provide support on technical aspects.
• Experience working in research, development, or lab environments is a plus