8 AI & Emerging Technologies jobs in Columbus

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in the Service Product Group (SPG), you will work to enhance and optimize the delivery of products to customers, creating solutions and efficiencies for successful implementations in an organized and accelerated manner. You will develop program execution, collaborate with various departments, and improve communication throughout the program's lifecycle. You will lead complex, multi-disciplinary projects from start to finish, coordinating with stakeholders to plan requirements, manage schedules, identify risks, and communicate with cross-functional partners across different offices, time zones, and hemispheres, ensuring all players are updated on progress and deadlines. This position offers a unique opportunity to lead and shape the delivery process of our products.

• Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Lead the completion of change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements
• Manage timelines and dependencies effectively while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Lead product delivery processes including facilitating decision-making regarding the viability of the product and drive implementation forward, while escalating opportunities to improve efficiencies and functional coordination
• Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time product delivery and monitor scope while partnering with Production Owners to maintain Program roadmap
• Collaborate with cross-functional teams and stakeholders to align product plans for the future and milestones and align sprint deliverables with program milestones
• Utilize project management and product management tools, including Jira, Advanced Roadmaps, Jira Align, and Monday to plan, execute, and track progress
• Act as a central point of contact for product status, updates and issue resolution
• Prepare and deliver high-quality presentations to communicate overall program status, challenges, and strategies to stakeholders and executive leadership
• Handle release management administrative activities for product delivery

• 12+ years of experience in Product Management or 8+ years equivalent in relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Contribute to the organizations long term strategy by developing frameworks and conducting delivery analysis to improve processes
• Coordinate SPG internal initiatives and programs, including project planning execution, and performance tracking
• Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools
• Develop and deliver compelling presentations to audiences (cross-Functional teams, executives)
• Support objectives and key results (OKR) planning, tracking and reporting on key performance indicators (KPIs)
• Experience in product or platform-wide release management, in addition to deployment processes and strategies

• Bachelor's degree in relevant field or equivalent work experience
• Proficient knowledge of the product development life cycle, design, and data analytics
• Excellent interpersonal skills and ability to take ownership of deliverables and self-motivated
• Demonstrate high level of personal initiative, good work ethic, achieving challenging plans for the future, and ability to manager multiple tasks simultaneously
• Dependency Management Experience and Release Management Process
• Service Now experience
• PMP, CSM or similar certificate

This role is not eligible for visa sponsorship or relocation assistance

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Job Description

We're looking for experienced AI Developers (IC4/IC5 level) to join our team and help shape the future of AI at Oracle. In this role, you'll lead the design and development of advanced AI applications, particularly those powered by large language models (LLMs), and help integrate them across Oracle's Fusion ecosystem. You'll work on cutting-edge problems, set engineering best practices, and collaborate with cross-functional teams to deliver secure, scalable, and responsible AI solutions.

We encourage applicants from all backgrounds and experiences to apply - if you're passionate about AI and meet most of the qualifications, we want to hear from you.

What You'll Do:

LLM Application Engineering

• Architect and implement scalable applications using LLMs, focusing on prompt engineering, model customization, and performance optimization.

• Design and orchestrate agent-based solutions (e.g., using LangGraph or similar), including task decomposition, tool invocation, and setting up guardrails for safe operations.

• Develop effective RAG (retrieval-augmented generation) pipelines with robust chunking, embedding model selection, and vector store optimization.

• Structure and refine prompts, manage tool/function calling, and evaluate when to use general vs. fine-tuned models based on trade-offs like accuracy, latency, and cost.

• Build secure, scalable integrations with enterprise systems, using NL2SQL patterns and API connectivity.

AI/ML Engineering

• Design, train, and optimize machine learning models for practical, real-world use cases.

• Build end-to-end ML pipelines: data ingestion, feature engineering, model training, validation, and deployment.

• Work closely with data engineers and developers to embed ML into production systems.

• Monitor model performance and retrain as needed to maintain quality and relevance.

LLMOps & Platform Engineering

• Manage versioning for prompts, models, and pipelines; run controlled experiments (A/B tests) and deployments.

• Implement observability for agent workflows, including tracing, logging, retries, and fallback mechanisms.

Data Engineering & Feature Development

• Lead data acquisition, transformation, and feature engineering efforts to support reliable training and inference.

• Ensure clear schema definitions, metadata tracking, and lineage management.

Evaluation, Quality, and Safety

• Define and maintain rigorous evaluation processes (e.g., precision/recall, hallucination detection, business alignment).

• Implement and enforce Responsible AI practices, including privacy protection, access controls, and secure data handling.

Conversational UX & Fusion Integration

• Set standards for conversational UX, including multi-turn dialogues and natural language interfaces.

• Design AI components that integrate seamlessly into Oracle Fusion applications, promoting automation and user-centric workflows.

Thought Leadership & Collaboration

• Mentor and support teammates; advocate for best practices in AI/ML development.

• Collaborate in agile pods and influence architectural and strategic decisions across teams.

• Evaluate emerging AI technologies and run proof-of-concept experiments to drive innovation

Responsibilities

What We're Looking For:

• Experience: 5+ years in software/AI development, with 3+ years focused on LLMs or related deep learning systems.

• Technical Skills: Proficiency in Python (and/or Java), cloud-based data pipelines, and MLOps tools (e.g., OCI Data Science, MLflow, Kubeflow).

• LLM Expertise: Hands-on experience with models such as OpenAI, Anthropic, or open-source LLMs; familiarity with prompt engineering, fine-tuning, and deployment strategies.

• Cloud & Enterprise Experience: Experience integrating AI into enterprise cloud ecosystems. Oracle Cloud/Fusion experience is a strong plus.

• NLP & Conversational AI: Deep understanding of NLP, conversational systems, and dialog design.

• Responsible AI: Proven ability to design AI systems with safety, fairness, and governance in mind.

• Collaboration: Excellent communication and mentorship skills; thrives in cross-functional, diverse teams.

Why Join Us?

• Shape the future of AI at Oracle and influence global-scale business applications.

• Work with a talented, inclusive, and innovative team on impactful AI projects.

• Contribute to solutions that are immediately deployed across Oracle's AI offerings.

• Enjoy the flexibility of working remotely or from a hub, with a focus on work-life balance.

• Tackle diverse and complex challenges with the support of world-class engineers and scientists.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

As the Director of Artificial Intelligence, you set the vision for how AI transforms our business. You lead strategy, governance, and execution - turning emerging technologies into enterprise value. We depend on your leadership to scale responsible AI, accelerate innovation, and deliver measurable results across every business function. Your work ensures AI is not just a tool, but a core part of how we operate and grow.

Responsibilities:

• Define and lead the enterprise AI strategy and roadmap, aligning priorities with business goals, operational needs, and BWE's BOLD transformation initiatives.
• Evaluate and select AI platforms, tools, and vendors with emphasis on scalable, secure, and user-empowered solutions (e.g., Microsoft Copilot, Power Platform, OpenAI, Claude).
• Build and maintain a prioritized AI portfolio of projects and use cases across business units, ensuring alignment with revenue generation and operational efficiency goals.
• Serve as a strategic advisor to executive leadership on AI opportunities, risks, investments, and competitive positioning in the marketplace.
• Lead the governance and ethics framework for AI use across the organization, partnering with BWE's AI Center to ensure responsible AI deployment.
• Collaborate with data, engineering, security, and business leaders to operationalize AI solutions while maintaining regulatory compliance and risk management standards.
• Drive the Scale Agentic AI BOLD initiative by identifying, prioritizing, and overseeing deployment of AI agents across core business functions.
• Partner with Head of AI Experience and Head of Change Acceleration to ensure successful AI adoption and user enablement across the organization.
• Research and evaluate emerging AI technologies and market trends to maintain BWE's competitive advantage and innovation leadership.
• Establish AI performance metrics and ROI measurement frameworks to demonstrate business value and guide investment decisions.
• Lead, coach, and develop AI team members while building organizational AI capabilities and technical expertise.
• Ensure AI implementations meet security, privacy, and regulatory requirements specific to the CRE industry.

Near-Term Deliverables:

• Conduct comprehensive AI readiness assessment across BWE identifying current capabilities, gaps, and strategic opportunities with prioritized implementation roadmap.
• Develop and implement AI governance framework addressing model risk management, data privacy, algorithmic bias, and ethical AI deployment standards.
• Launch Scale Agentic AI initiative by identifying and deploying 3-5 high-impact AI agents across origination, closing, and servicing workflows.
• Establish BWE's AI Center of Excellence with standardized processes, tools, and methodologies for AI project evaluation, development, and deployment.
• Research and recommend AI platform strategy including vendor selection, integration architecture, and cost optimization across multiple AI providers.
• Create AI performance measurement framework tracking business impact, user adoption, cost efficiency, and risk metrics with executive reporting.
• Partner with business leadership to identify and validate AI use cases that drive measurable improvements in revenue, efficiency, or customer experience.
• Develop AI talent acquisition and development strategy including skill requirements, training programs, and organizational capability building.
• Establish vendor relationships and strategic partnerships with key AI providers ensuring optimal pricing, support, and innovation access.
• Complete advanced AI leadership training and maintain awareness of emerging technologies relevant to financial services applications.

Minimum Qualifications:

• 8+ years of experience in data science, AI/ML, automation, or technology leadership roles with 3+ years in executive or senior leadership capacity.
• Proven experience deploying AI solutions in enterprise environments, preferably within Microsoft ecosystems and cloud platforms.
• Deep familiarity with Generative AI, machine learning pipelines, responsible AI frameworks, and enterprise automation technologies.
• Strong strategic thinking, cross-functional leadership, and executive-level stakeholder communication skills.
• Experience with AI governance, risk management, and regulatory compliance in enterprise environments.
• Knowledge of financial services industry regulations and AI risk management requirements.
• Bachelor's degree in Computer Science, Data Science, Engineering, or related technical field; advanced degree preferred.
• Demonstrated track record of building and leading high-performing technical teams.

Preferred Qualifications:

• Advanced degree (MS/PhD) in Artificial Intelligence, Machine Learning, Computer Science, or related field.
• Experience in CRE, mortgage banking, or regulated industries with complex compliance requirements.
• Professional certifications in AI/ML platforms (Microsoft AI, AWS ML, Google Cloud AI) or related technologies.
• Previous experience leading digital transformation initiatives involving AI adoption and organizational change management.
• Knowledge of emerging AI technologies including agentic AI, multimodal AI, and AI orchestration platforms.
• Experience with AI vendor management, contract negotiation, and strategic partnership development.
• Track record of driving measurable business outcomes through AI implementation in enterprise environments.

We encourage you to explore the career opportunities we have available here at BWE!

Vice President of Artificial Intelligence (AI) and Machine Learning (ML)

About the Company

Prominent insurance company

Industry
Insurance

Type
Privately Held

About the Role

The Company is seeking a Senior Software Engineer to join their team. The successful candidate will be responsible for designing, developing, and maintaining software applications. This role requires a strong understanding of software engineering principles, as well as the ability to work collaboratively in a team environment. The Senior Software Engineer will also be involved in code reviews, mentoring junior engineers, and contributing to the overall technical strategy of the company. Applicants for the Senior Software Engineer position at the company should have a Bachelor's degree in Computer Science or a related field, and a minimum of 5 years of professional experience in software development. Proficiency in programming languages such as Java, C++, or Python is essential, as is experience with web development frameworks and database technologies. The ideal candidate will have a proven track record of delivering high-quality software on time, and be familiar with agile development methodologies. Strong problem-solving skills, attention to detail, and the ability to adapt to new technologies are also key requirements for this role.

Travel Percent
Less than 10%

Functions

• Information Technology
• Engineering

Company :

Highmark Health

Job Description :

JOB SUMMARY

• As a Senior AI Consultant at Highmark, you will play a pivotal role in shaping and executing our AI strategy. Working within our AI Center of Excellence, you will partner with business leaders, clinicians, and technologists to identify opportunities for AI innovation and drive the adoption of responsible AI solutions across the organization. This role requires a strategic thinker with a proven track record of influencing decision-making, strong presentation skills, and the ability to thrive in a fast-paced, ambiguous environment.

ESSENTIAL RESPONSIBILITIES

• Problem Identification:Collaborate with business leaders and partners to identify automation opportunities.Create and deliver education to individuals and teams to support effective ideation. Work with data science teams to triage and prioritize ideas in a consistent manner while keeping the business informed along the journey.Serve as a solution designer by recommending roadmaps and/or identifying patterns that could lead to a higher return on investment.

• Proof of Concept Design:Work across teams to facilitate the design of a proof of concept.Ensure alignment around the problem statement and the measures that would determine whether the solution is viable.Facilitate engagement across partners and stakeholders to drive timely decision making and business case design.

• Implementation:Facilitate the process to translate proof of concept into scaled use and value creation.This includes working with project leads and business owners to create plans that care for all of the technical and people related change impacts in support of the business case.Serve as an advisor and partner for change execution. This includes, but is not limited to, working with internal and external learning and communications partners and change strategists to design and deliver interventions that mitigate adoption risk.

• Value Creation:Work with business leaders, portfolio teams, human resources, and finance to take the necessary steps to ensure that the value captured in the business case is captured in the respective systems.

• Other duties as assigned or requested.

EXPERIENCE

Required

• 5 years of experience in management consulting or strategy.

• 5 years of experience in orchestrating and leading change management plans and interventions.

?

Preferred

• Experience applying generative AI tools and techniques to solve business problems.

SKILLS

• Strong understanding of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision.

• Ability to understand business challenges and identify opportunities for AI implementation.

• Strong analytical and problem-solving skills to develop AI solutions that align with business objectives.

• Experience working with cross-functional teams, including business stakeholders, IT professionals, and data scientists.

• Ability to effectively communicate complex AI concepts to both technical and non-technical audiences.

• Strong presentation skills to convey insights and recommendations to stakeholders

• Experience in writing technical documentation and reports.

• Ability to manage AI projects from inception to deployment, including planning, budgeting, and risk management (technology and people).

• Commitment to staying up-to-date with the latest advancements in AI and related technologies.

EDUCATION

Required

• Bachelor's degree in business, information technology, computer science, data science, or related field (OR) relevant experience and/or education as determined by the company in lieu of bachelor's degree?

Preferred

• Master's degree in business, information technology, computer science or related field.

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Certificate in Applied Artificial Intelligence

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times? In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy?

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$108,000.00

Pay Range Maximum:

$201,800.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J

Company :

enGen

Job Description :

JOB SUMMARY

This role plays a key role in supporting the team by providing technical expertise and assistance in the implementation of Artificial Intelligence (AI) solutions. This individual works closely with the Senior AI Consultant to understand business objectives and challenges, and contributes to the development and execution of AI strategies. This role assists in conducting assessments of systems, data, infrastructure, and business processes to identify opportunities for AI products and services. They collaborate with internal data scientists, data engineers, and infrastructure teams to gather requirements for AI proof of concept designs and contribute to the implementation plan. This role supports the Senior AI Consultant and business partners in facilitating change management initiatives, preparing users for AI adoption, and ensuring optimal value creation from AI projects. They contribute to the tactical implementation of AI solutions, working closely with project teams to ensure smooth integration and successful deployment.

ESSENTIAL RESPONSIBILITIES

• Problem Identification:Collaborate with Sr. Consultant and business partners to identify AI opportunities. Work with technical teams to explore solutions to business problems through research and applying human centered design methods.

• Proof of Concept Design and Testing:Work across teams to facilitate the design of a proof of concept and testing plan.Ensure alignment around the problem statement and the measures that would determine whether the solution is viable.Facilitate business readiness tactics and measure effectiveness.

• Implementation and Value Creation: Support translating proof of concept into scaled use and value creation using change management and project management best practices.Serve as an advisor and partner for change execution.This includes, but is not limited to, working with internal and external learning and communications partners and change strategists to design and deliver interventions that mitigate adoption risk.

• Portfolio Management and Reporting:Work with the Sr. AI Consultant and business partners to create and groom portfolios of AI opportunities.Support reporting, ongoing prioritization, and facilitating value capture tactics.

• Other duties as assigned or requested.

EXPERIENCE

Required

• 3 years of experience in management consulting or strategy required

• 3 years of experience in Orchestrating and leading change management plans and interventions.

Preferred

• 2 years of experience in digital transformation at scale.

SKILLS

• Strong understanding of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision.

• Ability to understand business challenges and identify opportunities for AI implementation.

• Strong analytical and problem-solving skills to develop AI solutions that align with business objectives.

• Experience working with cross-functional teams, including business stakeholders, IT professionals, and data scientists.

• Ability to effectively communicate complex AI concepts to both technical and non-technical audiences.

• Strong presentation skills to convey insights and recommendations to stakeholders

• Experience in writing technical documentation and reports.

• Ability to manage AI projects from inception to deployment, including planning, budgeting, and risk management (technology and people).

• Commitment to staying up-to-date with the latest advancements in AI and related technologies.

EDUCATION

Required

• Bachelor's degree in business, information technology, data science, or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred

• Master's degree in business, information technology, computer science or related field.

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Certified Change Management Practitioner

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$92,300.00

Pay Range Maximum:

$172,500.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J

As a Product Delivery Manager in the Service Product Group (SPG), you will work to enhance and optimize the delivery of products to customers, creating solutions and efficiencies for successful implementations in an organized and accelerated manner. You will develop program execution, collaborate with various departments, and improve communication throughout the program's lifecycle. You will lead complex, multi-disciplinary projects from start to finish, coordinating with stakeholders to plan requirements, manage schedules, identify risks, and communicate with cross-functional partners across different offices, time zones, and hemispheres, ensuring all players are updated on progress and deadlines. This position offers a unique opportunity to lead and shape the delivery process of our products.

Job Responsibilities

• Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Lead the completion of change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements
• Manage timelines and dependencies effectively while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Lead product delivery processes including facilitating decision-making regarding the viability of the product and drive implementation forward, while escalating opportunities to improve efficiencies and functional coordination
• Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time product delivery and monitor scope while partnering with Production Owners to maintain Program roadmap
• Collaborate with cross-functional teams and stakeholders to align product plans for the future and milestones and align sprint deliverables with program milestones
• Utilize project management and product management tools, including Jira, Advanced Roadmaps, Jira Align, and Monday to plan, execute, and track progress
• Act as a central point of contact for product status, updates and issue resolution
• Prepare and deliver high-quality presentations to communicate overall program status, challenges, and strategies to stakeholders and executive leadership
• Handle release management administrative activities for product delivery

Required Qualifications, Capabilities, and Skills

• 12+ years of experience in Product Management or 8+ years equivalent in relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Contribute to the organizations long term strategy by developing frameworks and conducting delivery analysis to improve processes
• Coordinate SPG internal initiatives and programs, including project planning execution, and performance tracking
• Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools
• Develop and deliver compelling presentations to audiences (cross-Functional teams, executives)
• Support objectives and key results (OKR) planning, tracking and reporting on key performance indicators (KPIs)
• Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred Qualifications, Capabilities, and Skills

• Bachelor's degree in relevant field or equivalent work experience
• Proficient knowledge of the product development life cycle, design, and data analytics
• Excellent interpersonal skills and ability to take ownership of deliverables and self-motivated
• Demonstrate high level of personal initiative, good work ethic, achieving challenging plans for the future, and ability to manager multiple tasks simultaneously
• Dependency Management Experience and Release Management Process
• Service Now experience
• PMP, CSM or similar certificate

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans