120 AI & Emerging Technologies jobs in Columbus

Company :

Highmark Health

Job Description :

JOB SUMMARY

• As a Senior AI Consultant at Highmark, you will play a pivotal role in shaping and executing our AI strategy. Working within our AI Center of Excellence, you will partner with business leaders, clinicians, and technologists to identify opportunities for AI innovation and drive the adoption of responsible AI solutions across the organization. This role requires a strategic thinker with a proven track record of influencing decision-making, strong presentation skills, and the ability to thrive in a fast-paced, ambiguous environment.

ESSENTIAL RESPONSIBILITIES

• Problem Identification:Collaborate with business leaders and partners to identify automation opportunities.Create and deliver education to individuals and teams to support effective ideation. Work with data science teams to triage and prioritize ideas in a consistent manner while keeping the business informed along the journey.Serve as a solution designer by recommending roadmaps and/or identifying patterns that could lead to a higher return on investment.

• Proof of Concept Design:Work across teams to facilitate the design of a proof of concept.Ensure alignment around the problem statement and the measures that would determine whether the solution is viable.Facilitate engagement across partners and stakeholders to drive timely decision making and business case design.

• Implementation:Facilitate the process to translate proof of concept into scaled use and value creation.This includes working with project leads and business owners to create plans that care for all of the technical and people related change impacts in support of the business case.Serve as an advisor and partner for change execution. This includes, but is not limited to, working with internal and external learning and communications partners and change strategists to design and deliver interventions that mitigate adoption risk.

• Value Creation:Work with business leaders, portfolio teams, human resources, and finance to take the necessary steps to ensure that the value captured in the business case is captured in the respective systems.

• Other duties as assigned or requested.

EXPERIENCE

Required

• 5 years of experience in management consulting or strategy.

• 5 years of experience in orchestrating and leading change management plans and interventions.

?

Preferred

• Experience applying generative AI tools and techniques to solve business problems.

SKILLS

• Strong understanding of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision.

• Ability to understand business challenges and identify opportunities for AI implementation.

• Strong analytical and problem-solving skills to develop AI solutions that align with business objectives.

• Experience working with cross-functional teams, including business stakeholders, IT professionals, and data scientists.

• Ability to effectively communicate complex AI concepts to both technical and non-technical audiences.

• Strong presentation skills to convey insights and recommendations to stakeholders

• Experience in writing technical documentation and reports.

• Ability to manage AI projects from inception to deployment, including planning, budgeting, and risk management (technology and people).

• Commitment to staying up-to-date with the latest advancements in AI and related technologies.

EDUCATION

Required

• Bachelor's degree in business, information technology, computer science, data science, or related field (OR) relevant experience and/or education as determined by the company in lieu of bachelor's degree?

Preferred

• Master's degree in business, information technology, computer science or related field.

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Certificate in Applied Artificial Intelligence

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times? In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy?

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$108,000.00

Pay Range Maximum:

$201,800.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J

As the Director of Artificial Intelligence, you set the vision for how AI transforms our business. You lead strategy, governance, and execution - turning emerging technologies into enterprise value. We depend on your leadership to scale responsible AI, accelerate innovation, and deliver measurable results across every business function. Your work ensures AI is not just a tool, but a core part of how we operate and grow.

Responsibilities:

• Define and lead the enterprise AI strategy and roadmap, aligning priorities with business goals, operational needs, and BWE's BOLD transformation initiatives.
• Evaluate and select AI platforms, tools, and vendors with emphasis on scalable, secure, and user-empowered solutions (e.g., Microsoft Copilot, Power Platform, OpenAI, Claude).
• Build and maintain a prioritized AI portfolio of projects and use cases across business units, ensuring alignment with revenue generation and operational efficiency goals.
• Serve as a strategic advisor to executive leadership on AI opportunities, risks, investments, and competitive positioning in the marketplace.
• Lead the governance and ethics framework for AI use across the organization, partnering with BWE's AI Center to ensure responsible AI deployment.
• Collaborate with data, engineering, security, and business leaders to operationalize AI solutions while maintaining regulatory compliance and risk management standards.
• Drive the Scale Agentic AI BOLD initiative by identifying, prioritizing, and overseeing deployment of AI agents across core business functions.
• Partner with Head of AI Experience and Head of Change Acceleration to ensure successful AI adoption and user enablement across the organization.
• Research and evaluate emerging AI technologies and market trends to maintain BWE's competitive advantage and innovation leadership.
• Establish AI performance metrics and ROI measurement frameworks to demonstrate business value and guide investment decisions.
• Lead, coach, and develop AI team members while building organizational AI capabilities and technical expertise.
• Ensure AI implementations meet security, privacy, and regulatory requirements specific to the CRE industry.

Near-Term Deliverables:

• Conduct comprehensive AI readiness assessment across BWE identifying current capabilities, gaps, and strategic opportunities with prioritized implementation roadmap.
• Develop and implement AI governance framework addressing model risk management, data privacy, algorithmic bias, and ethical AI deployment standards.
• Launch Scale Agentic AI initiative by identifying and deploying 3-5 high-impact AI agents across origination, closing, and servicing workflows.
• Establish BWE's AI Center of Excellence with standardized processes, tools, and methodologies for AI project evaluation, development, and deployment.
• Research and recommend AI platform strategy including vendor selection, integration architecture, and cost optimization across multiple AI providers.
• Create AI performance measurement framework tracking business impact, user adoption, cost efficiency, and risk metrics with executive reporting.
• Partner with business leadership to identify and validate AI use cases that drive measurable improvements in revenue, efficiency, or customer experience.
• Develop AI talent acquisition and development strategy including skill requirements, training programs, and organizational capability building.
• Establish vendor relationships and strategic partnerships with key AI providers ensuring optimal pricing, support, and innovation access.
• Complete advanced AI leadership training and maintain awareness of emerging technologies relevant to financial services applications.

Minimum Qualifications:

• 8+ years of experience in data science, AI/ML, automation, or technology leadership roles with 3+ years in executive or senior leadership capacity.
• Proven experience deploying AI solutions in enterprise environments, preferably within Microsoft ecosystems and cloud platforms.
• Deep familiarity with Generative AI, machine learning pipelines, responsible AI frameworks, and enterprise automation technologies.
• Strong strategic thinking, cross-functional leadership, and executive-level stakeholder communication skills.
• Experience with AI governance, risk management, and regulatory compliance in enterprise environments.
• Knowledge of financial services industry regulations and AI risk management requirements.
• Bachelor's degree in Computer Science, Data Science, Engineering, or related technical field; advanced degree preferred.
• Demonstrated track record of building and leading high-performing technical teams.

Preferred Qualifications:

• Advanced degree (MS/PhD) in Artificial Intelligence, Machine Learning, Computer Science, or related field.
• Experience in CRE, mortgage banking, or regulated industries with complex compliance requirements.
• Professional certifications in AI/ML platforms (Microsoft AI, AWS ML, Google Cloud AI) or related technologies.
• Previous experience leading digital transformation initiatives involving AI adoption and organizational change management.
• Knowledge of emerging AI technologies including agentic AI, multimodal AI, and AI orchestration platforms.
• Experience with AI vendor management, contract negotiation, and strategic partnership development.
• Track record of driving measurable business outcomes through AI implementation in enterprise environments.

We encourage you to explore the career opportunities we have available here at BWE!

Job Description

We are looking for a Senior Research Engineer to support the development of next-generation generative AI powered solutions for Oracle Analytics. As a software developer embedded in an applied science team you will work closely with both scientists and engineers to implement, improve, and productionize cutting-edge scientific solutions for Oracle's analytics platforms and applications. You will be responsible for streamlining machine learning operations, implementing highly scalable experimentation and evaluation infrastructure, and optimizing code for operational performance. You will have an opportunity to deepen your knowledge of AI/Generative AI and, jointly with Applied Scientists, engage in forward-looking science development. Demonstrated experience implementing, scaling, and productionizing complex AI solutions is required. The successful candidate will have in-depth experience with MLOps, LLMs, prompt engineering, fine-tuning, data processing pipelines, and evaluation pipelines. Familiarity with frameworks such as OpenSearch, LangChain/LangGraph is required; hands-on experience with distributed training and inference frameworks as well as SQL and analytics tools is a plus.

Nous cherchons un spécialiste en recherche senior pour appuyer le développement de solutions d'IA générative de nouvelle génération pour Oracle Analytics. En tant que développeur logiciel intégré à une équipe de sciences appliquées, vous collaborerez étroitement avec des chercheurs et des spécialistes pour concevoir, perfectionner et mettre en production des solutions scientifiques de pointe destinées aux plateformes et applications analytiques d'Oracle. Vous serez responsable de rationaliser les opérations d'apprentissage automatique, de mettre en place une infrastructure d'expérimentation et d'évaluation hautement évolutive, et d'optimiser le code pour maximiser la performance opérationnelle. Vous aurez l'occasion d'approfondir vos connaissances en IA et en IA générative et, en collaboration avec des chercheurs appliqués, de participer à des travaux scientifiques prospectifs. Une expérience démontrée dans la mise en œuvre, la mise à l'échelle et l'industrialisation de solutions d'IA complexes est requise. Le candidat retenu doit posséder une solide expérience des MLOps, des LLM, de l'ingénierie des invites, du réglage fin, ainsi que des pipelines de traitement et d'évaluation des données. Une bonne connaissance de cadres comme OpenSearch et LangChain/LangGraph est requise; une expérience pratique des cadres de formation et d'inférence distribuées, ainsi que des outils SQL et d'analyse, constitue un atout.

Responsibilities

Responsibilities:

• Develop and maintain efficient tooling and infrastructure for research experimentation.

• Implement model prototypes, optimize code for speed and scalability.

• Run experiment series and ablation studies.

• Collaborate closely with cross-functional teams to deliver solutions into various applications and products.

• Guide junior scientists and engineers on best practices for software development.

• Keep abreast of industry developments and innovations in AI computing.

• Engage in customizing AI solutions for specific verticals or customers.

Qualifications and Experience:

• MS or PhD in Computer Science, Mathematics, Statistics, Engineering, or a related field and a minimum of 5 years of work experience.

• Hands-on experience in generative AI model/application implementation and evaluation.

• Hands-on experience implementing experimentation frameworks, data pipelines, MLOps.

• Solid understanding of generative AI and deep learning algorithms and architectures.

• Excellent problem-solving and analytical skills.

• Excellent proficiency in Python/PyTorch/Pyspark, MLFlow, SQL, Scikit-learn, Git, Bash, SLURM, Linux/Unix.

• Familiarity with a cloud-computing environment (OCI, AWS, GCP, Azure).

• Knowledge of Oracle Analytics platforms and services is a plus.

• Familiarity with LangGraph, OpenSearch, LLM APIs, MCP, A2A.

• Ability to iterate quickly and work in a fast-paced environment.

• Strong communication skills and ability to work successfully with both applied scientists and engineering teams.

Career Level - IC3

Responsabilités :

• Concevoir et maintenir des outils et une infrastructure efficaces pour l'expérimentation en recherche.

• Implanter des prototypes de modèles et optimiser le code pour la rapidité et l'évolutivité.

• Mener des séries d'expériences et des études d'ablation.

• Collaborer étroitement avec des équipes interfonctionnelles pour fournir des solutions destinées à diverses applications et produits.

• Guider les chercheurs et spécialistes juniors quant aux meilleures pratiques en développement logiciel.

• Se tenir au fait des avancées et innovations du secteur en IA.

• Contribuer à la personnalisation de solutions d'IA pour des secteurs d'activité ou des clients spécifiques.

Qualifications et expérience :

• Maîtrise ou doctorat en informatique, en mathématiques, en statistiques, en génie ou dans un domaine connexe, et au moins cinq ans d'expérience professionnelle.

• Expérience concrète dans la mise en œuvre et l'évaluation de modèles et d'applications d'IA générative.

• Expérience concrète dans la mise en œuvre de cadres d'expérimentation, de pipelines de données et de MLOps.

• Solide compréhension de l'IA générative, ainsi que des algorithmes et des architectures d'apprentissage profond.

• Excellentes aptitudes en résolution de problèmes et en analyse.

• Excellente maîtrise de Python, PyTorch, PySpark, MLFlow, SQL, Scikit-learn, Git, Bash, SLURM, Linux/Unix.

• Bonne connaissance d'un environnement infonuagique (OCI, AWS, GCP, Azure).

• La connaissance des plateformes et des services Oracle Analytics constitue un atout.

• Connaissance de LangGraph, d'OpenSearch, des API LLM, de MCP et d'A2A.

• Capacité à améliorer les solutions rapidement et à évoluer dans un environnement dynamique.

• Solides compétences en communication et capacité à collaborer efficacement avec des équipes de chercheurs appliqués et de spécialistes.

Niveau hiérarchique IC3

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $66,800 to $45,900 per annum.

US: Hiring Range in USD from: 79,800 to 178,100 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

This role will be working on a regular basis with colleagues around the world. To support this collaboration, knowledge of English is required for this role. Proficiency in French is required for candidates residing in Quebec, otherwise it is considered an asset.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description

Job Description : Are you ready to embark on a journey that will revolutionize healthcare and improve patient outcomes on a global scale? The Oracle Health division is leading the charge in healthcare innovation, and we are seeking an exceptional Principal Member of Technical Staff to join our Clinical Digital Assistant (CDA) team where you will be at the heart of this transformative mission.

The Role: As a Principal Member of Technical Staff, you will be a key contributor to the development and success of our next-generation CDA platform, which leverages the power of generative AI and cloud-native technologies. Your expertise in data platform engineering will drive the creation of a robust and intelligent system, enhancing the healthcare experience for patients and clinicians alike.

Responsibilities:

• Lead the design and implementation of the CDA data platform, ensuring it is scalable, secure, and optimized for AI-driven applications.

• Collaborate closely with the CDA team, including AI researchers, software developers, and healthcare domain experts, to define and refine the platform's architecture.

• Develop and maintain the backend infrastructure, focusing on data ingestion, storage, processing, and retrieval systems.

• Implement data modeling and database design to support complex healthcare data structures and relationships.

• Integrate search technologies and natural language processing (NLP) capabilities to enable conversational search, semantic search, and summarization features.

• Build and optimize data pipelines using ETL/ELT processes and tools like Kafka, Flink, and RabbitMQ for efficient data flow.

• Ensure data security and privacy by implementing access controls, encryption, and compliance with healthcare regulations.

• Mentor and guide junior engineers, fostering a culture of knowledge-sharing and technical excellence.

• Stay updated with the latest advancements in cloud-native AI/ML technologies and propose innovative solutions to enhance the CDA platform.

Responsibilities

Qualifications:

• BS or MS degree in Computer Science or a related field is required, with a strong academic background.

• 4+ years of relevant software development experience, with a focus on full stack and data-centric applications.

• Proficient in Java, Javascript, Python, or similar object-oriented languages for building robust frontend and backend systems.

• Strong software engineering fundamentals, including expertise in data structures, algorithms, RESTful services, and microservices architecture.

• Hands-on experience with cloud-native development on major cloud platforms (OCI, Azure, GCP, AWS) is essential.

• In-depth knowledge of data architecture, including database design, data modeling, analytics, metadata management, and data-access controls.

• Proficiency in Oracle Database and search technologies such as Opensearch, Pinecone, and Oracle Golden Gate Replication.

• Experience with data pipeline orchestration using tools like Kafka, Flink, and RabbitMQ.

• Understanding of system design and distributed systems architecture best practices.

• Familiarity with cloud engineering infrastructure and containerization (Kubernetes, Docker).

• Excellent communication skills for conveying complex technical concepts to both technical and non-technical stakeholders.

• Demonstrated technical leadership and a passion for mentoring junior team members.

Why Oracle Health?

• Be part of a groundbreaking initiative to modernize and automate patient-centric healthcare globally.

• Work with cutting-edge AI and cloud technologies, pushing the boundaries of what's possible in healthcare.

• Enjoy a collaborative and dynamic team environment that values innovation and creativity.

• Competitive compensation and benefits package, including professional development opportunities.

• Make a meaningful impact on the lives of patients and healthcare providers worldwide.

If you possess the required qualifications and are excited to contribute to the future of healthcare technology, we encourage you to apply. Please submit your updated resume Let's discuss how you can help us transform the healthcare industry through the power of AI and innovative data platform engineering!

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Join to apply for the Product Manager, Falcon AI Studio (Remote) role at CrowdStrike

3 days ago Be among the first 25 applicants

Join to apply for the Product Manager, Falcon AI Studio (Remote) role at CrowdStrike

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As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasnt changed were here to stop breaches, and weve redefined modern security with the worlds most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. Were also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role

As the Product Manager for the Falcon AI Studio, you will play a crucial role in shaping the strategic vision and roadmap for this cutting-edge data science platform at CrowdStrike. You will be responsible for driving the product strategy, defining the product requirements, and collaborating with cross-functional teams to deliver innovative solutions that empower our data science capabilities and enhance our cybersecurity offerings. Importantly, you will be the voice of the user, deeply understanding their needs, pain points, and journeys to ensure the Falcon AI Studio delivers an exceptional user experience.

What You'll Do

• Develop a deep understanding of the Falcon AI Studio platform, its capabilities, and the evolving needs of our data science and cybersecurity teams.
• Engage with stakeholders, including data scientists, engineers, and business leaders, to gather requirements, identify pain points, and prioritize features that align with the overall business objectives.
• Craft a compelling product vision and roadmap that drives the continuous evolution and improvement of the Falcon AI Studio, ensuring it remains at the forefront of data-driven cybersecurity solutions.
• Collaborate with the engineering and data science teams to translate product requirements into technical specifications and oversee the successful delivery of new features and enhancements.
• Continuously monitor industry trends, competitive landscape, and customer feedback to identify opportunities for innovation and differentiation.
• Serve as a subject matter expert and advocate for the Falcon AI Studio, effectively communicating the platform's value proposition to internal and external stakeholders.
• Establish and maintain strong relationships with cross-functional teams, including data science, engineering, sales, and customer success, to ensure seamless collaboration and alignment.
• Work closely with data governance teams to ensure that the Falcon AI Studio adheres to CrowdStrike's data governance policies and standards, ensuring the secure and compliant handling of sensitive data.
  
  

What You'll Need

• Bachelor's degree in Computer Science, Engineering, or a related technical field; advanced degree preferred.
• 7+ years of experience as a product manager or product strategist, with a proven track record of delivering successful technical products.
• Demonstrated expertise in the cybersecurity industry, with a deep understanding of the challenges and trends facing security teams.
• Strong user-centric design mindset, with the ability to develop and optimize user journeys
• Hands-on experience in UI/UX development, including familiarity with modern web frameworks and libraries
• Proficient in using Jupyter Notebooks for data exploration, analysis, and collaboration
• Proficient in data science and machine learning concepts, with the ability to translate technical requirements into user-centric solutions.
• Excellent communication and presentation skills, with the ability to effectively convey complex technical information to both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Agile project management experience, with the ability to coordinate cross-functional teams and drive projects to successful completion.
• Passion for innovation and a track record of driving product strategy and roadmap development.
  
  

This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements.

Benefits Of Working At CrowdStrike

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe
  
  

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $135,000 - $15,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Product Management and Marketing
• Industries Computer and Network Security

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**Job Description**
**Job Description** : Are you ready to embark on a journey that will revolutionize healthcare and improve patient outcomes on a global scale? The Oracle Health division is leading the charge in healthcare innovation, and we are seeking an exceptional Principal Member of Technical Staff to join our Clinical Digital Assistant (CDA) team where you will be at the heart of this transformative mission.
**The Role:** As a Senior Member of Technical Staff, you will be a key contributor to the development and success of our next-generation CDA platform, which leverages the power of generative AI and cloud-native technologies. Your expertise in data platform engineering will drive the creation of a robust and intelligent system, enhancing the healthcare experience for patients and clinicians alike.
**Responsibilities**
**Responsibilities:**
+ Lead the design and implementation of the CDA data platform, ensuring it is scalable, secure, and optimized for AI-driven applications.
+ Collaborate closely with the CDA team, including AI researchers, software developers, and healthcare domain experts, to define and refine the platform's architecture.
+ Develop and maintain the backend infrastructure, focusing on data ingestion, storage, processing, and retrieval systems.
+ Implement data modeling and database design to support complex healthcare data structures and relationships.
+ Integrate search technologies and natural language processing (NLP) capabilities to enable conversational search, semantic search, and summarization features.
+ Build and optimize data pipelines using ETL/ELT processes and tools like Kafka, Flink, and RabbitMQ for efficient data flow.
+ Ensure data security and privacy by implementing access controls, encryption, and compliance with healthcare regulations.
+ Mentor and guide junior engineers, fostering a culture of knowledge-sharing and technical excellence.
+ Stay updated with the latest advancements in cloud-native AI/ML technologies and propose innovative solutions to enhance the CDA platform.
**Qualifications:**
+ BS or MS degree in Computer Science or a related field is required, with a strong academic background.
+ 4-7 years of relevant software development experience, with a focus on full stack and data-centric applications.
+ Proficient in Java, Javascript, Python, or similar object-oriented languages for building robust frontend and backend systems.
+ Strong software engineering fundamentals, including expertise in data structures, algorithms, RESTful services, and microservices architecture.
+ Hands-on experience with cloud-native development on major cloud platforms (OCI, Azure, GCP, AWS) is essential.
+ In-depth knowledge of data architecture, including database design, data modeling, analytics, metadata management, and data-access controls.
+ Proficiency in Oracle Database and search technologies such as Opensearch, Pinecone, and Oracle Golden Gate Replication.
+ Experience with data pipeline orchestration using tools like Kafka, Flink, and RabbitMQ.
+ Understanding of system design and distributed systems architecture best practices.
+ Familiarity with cloud engineering infrastructure and containerization (Kubernetes, Docker).
+ Excellent communication skills for conveying complex technical concepts to both technical and non-technical stakeholders.
+ Demonstrated technical leadership and a passion for mentoring junior team members.
**Why Oracle Health?**
+ Be part of a groundbreaking initiative to modernize and automate patient-centric healthcare globally.
+ Work with cutting-edge AI and cloud technologies, pushing the boundaries of what's possible in healthcare.
+ Enjoy a collaborative and dynamic team environment that values innovation and creativity.
+ Competitive compensation and benefits package, including professional development opportunities.
+ Make a meaningful impact on the lives of patients and healthcare providers worldwide.
If you possess the required qualifications and are excited to contribute to the future of healthcare technology, we encourage you to apply. Please submit your updated resume Let's discuss how you can help us transform the healthcare industry through the power of AI and innovative data platform engineering!
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $79,800 to $178,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Company :**
enGen
**Job Description :**
**JOB SUMMARY**
This role plays a key role in supporting the team by providing technical expertise and assistance in the implementation of Artificial Intelligence (AI) solutions. This individual works closely with the Senior AI Consultant to understand business objectives and challenges, and contributes to the development and execution of AI strategies. This role assists in conducting assessments of systems, data, infrastructure, and business processes to identify opportunities for AI products and services. They collaborate with internal data scientists, data engineers, and infrastructure teams to gather requirements for AI proof of concept designs and contribute to the implementation plan. This role supports the Senior AI Consultant and business partners in facilitating change management initiatives, preparing users for AI adoption, and ensuring optimal value creation from AI projects. They contribute to the tactical implementation of AI solutions, working closely with project teams to ensure smooth integration and successful deployment.
**ESSENTIAL RESPONSIBILITIES**
+ Problem Identification:Collaborate with Sr. Consultant and business partners to identify AI opportunities. Work with technical teams to explore solutions to business problems through research and applying human centered design methods.
+ Proof of Concept Design and Testing:Work across teams to facilitate the design of a proof of concept and testing plan.Ensure alignment around the problem statement and the measures that would determine whether the solution is viable.Facilitate business readiness tactics and measure effectiveness.
+ Implementation and Value Creation: Support translating proof of concept into scaled use and value creation using change management and project management best practices.Serve as an advisor and partner for change execution.This includes, but is not limited to, working with internal and external learning and communications partners and change strategists to design and deliver interventions that mitigate adoption risk.
+ Portfolio Management and Reporting:Work with the Sr. AI Consultant and business partners to create and groom portfolios of AI opportunities.Support reporting, ongoing prioritization, and facilitating value capture tactics.
+ Other duties as assigned or requested.
**EXPERIENCE**
**Required**
+ 3 years of experience in management consulting or strategy required
+ 3 years of experience in Orchestrating and leading change management plans and interventions.
**Preferred**
+ 2 years of experience in digital transformation at scale.
**SKILLS**
+ Strong understanding of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision.
+ Ability to understand business challenges and identify opportunities for AI implementation.
+ Strong analytical and problem-solving skills to develop AI solutions that align with business objectives.
+ Experience working with cross-functional teams, including business stakeholders, IT professionals, and data scientists.
+ Ability to effectively communicate complex AI concepts to both technical and non-technical audiences.
+ Strong presentation skills to convey insights and recommendations to stakeholders
+ Experience in writing technical documentation and reports.
+ Ability to manage AI projects from inception to deployment, including planning, budgeting, and risk management (technology and people).
+ Commitment to staying up-to-date with the latest advancements in AI and related technologies.
**EDUCATION**
**Required**
+ Bachelor's degree in business, information technology, data science, or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Master's degree in business, information technology, computer science or related field.
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Certified Change Management Practitioner
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$92,300.00
**Pay Range Maximum:**
$172,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J

Ford Motor Company is a global automotive and mobility company with a rich heritage of innovation. As we transition to a future defined by connected vehicles and digital experiences, our Integrated Services business is at the forefront, developing and delivering cutting-edge software subscriptions and services that enhance the customer journey and unlock new revenue streams.
The Global Data, Insights & Analytics (GDIA) organization is Ford's central hub for data strategy, insights, advanced analytics and AI, driving data-driven decision-making across the enterprise. We are building a future where mobility is intelligent, sustainable, and seamlessly integrated into our customers' lives.
Ford is seeking a highly strategic and experienced Senior Director, Data, Analytics & AI, Integrated Services to lead the foundational and advanced data, analytics and AI capabilities for our rapidly expanding Integrated Services business. You will define and execute the data strategy specific to Integrated Services, build and lead a world-class team, and establish the data infrastructure, governance, and capabilities necessary to support the growth of Ford's software subscription offerings. This role requires a visionary leader with deep expertise in data science, analytics, machine learning, and a proven track record of delivering measurable business impact in a dynamic, high-growth environment, preferably within a subscription or SaaS business model.
**You Will.**
Strategic Leadership:
+ Define and articulate the comprehensive data, analytics, and AI strategy and roadmap for Ford's Integrated Services, aligning with overall business objectives, customer experience goals, and GDIA's enterprise data strategy.
+ Identify and prioritize key business questions that can be answered through data, driving significant improvements in product development, customer acquisition and retention.
+ Champion a data-driven culture across the Integrated Services organization, influencing product, engineering, marketing, and business development teams, while leveraging GDIA's best practices and resources.
Team Building & Leadership:
+ Recruit, mentor, and develop a high-performing team of data scientists, data analysts, data engineers, and ML engineers dedicated to Integrated Services.
+ Foster a culture of innovation, collaboration, continuous learning, and accountability within the team.
+ Provide strong technical and strategic guidance, ensuring best practices in data quality, and ethical AI development.
Data & Analytics Platform Development:
+ Oversee the design, development, and maintenance of robust, scalable, and secure data infrastructure and platforms that support real-time and batch processing of subscription data, leveraging and contributing to GDIA's enterprise data platforms and tools.
+ Establish and enforce data quality standards specific to customer subscription data, in adherence to GDIA's global standards.
+ Drive the adoption of advanced analytics tools and techniques to generate deep insights into customer behavior, service usage, revenue optimization and business performance.
AI Innovation & Implementation:
+ Identify opportunities to leverage artificial intelligence to enhance Integrated Services products, personalize customer experiences, optimize pricing, predict churn, and drive operational efficiencies.
+ Lead the end-to-end lifecycle of AI/ML models, from ideation and prototyping to deployment, monitoring, and continuous improvement.
+ Ensure responsible AI practices, including fairness, transparency, and privacy, are embedded in all AI initiatives.
Cross-Functional Collaboration:
+ Partner closely with Product Management to embed data and AI into the product lifecycle, informing feature development and roadmap decisions.
+ Collaborate with General Management to ensure data pipelines, analytics and AI initiatives meet their operational needs.
+ Work with Marketing and Sales to optimize campaigns, personalize customer communications, and drive subscription growth.
+ Engage with Finance and Business Development to provide data-backed insights for strategic planning and new business model evaluation.
+ Act as the primary interface between Integrated Services and the broader GDIA organization, ensuring alignment, sharing best practices, and leveraging enterprise-wide data assets and capabilities.
Performance & Impact:
+ Establish key performance indicators (KPIs) and metrics to measure the effectiveness and business impact of data, analytics, and AI initiatives for Integrated Services.
+ Present complex data findings and strategic recommendations to executive leadership within Integrated Services in a clear and compelling manner.
**You'll have.**
+ Bachelor's degree in Computer Science, Data Science, Statistics, Mathematics, Engineering, or a related quantitative field.
+ 12+ years of progressive experience in data science, analytics, business intelligence, or machine learning roles.
+ 7+ years of experience in a leadership role, building and managing high-performing data, analytics, and AI teams.
+ Experience in the automotive, software-as-a-service (SaaS), subscription, or consumer technology industries.
+ Strong understanding of customer lifecycle management in a subscription business context (acquisition, activation, retention, churn, monetization). ● Proven experience in defining and executing data strategies that have driven significant business outcomes.
+ Extensive experience with cloud-based data platforms (e.g., GCP, AWS, Azure).
+ Demonstrated expertise in statistical modeling, machine learning algorithms, generative AI and their practical application to business problems.
+ Proven ability to design / execute tests using data and analytics that deliver insights used to improve business outcomes
**You may also have.**
+ Master's degree or Ph.D. in a quantitative field.
+ Proficiency in programming languages commonly used in data science (e.g., Python, R, SQL).
+ Experience with MLOps practices and tools for deploying and managing ML models at scale.
+ Exceptional communication and storytelling skills, with the ability to translate complex technical concepts into business terms for diverse audiences.
+ Demonstrated ability to influence and collaborate effectively with senior leadership and cross-functional teams, particularly within a matrixed organization like GDIA.
+ A passion for the automotive industry and the future of connected services.
What you'll receive in return.
As part of the Ford family, you'll enjoy excellent compensation, and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You'll also experience exciting opportunities for professional and personal growth and recognition.
Our benefits summary can be found here: may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder.or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
This position is a leadership level 4.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call .
Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Onsite #LI-MB3
**Requisition ID** : 50802

Job Title:
Product Manager - Conversational AI Platform
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
**About the Role**
Join us in revolutionizing enterprise customer service with our cutting-edge conversational AI platform that puts voice-first experiences at the center of customer automation. We're seeking a Product Manager who thrives in complex, technical environments and has a passion for AI-powered solutions.
As our Product Manager, you'll be the strategic driver behind a sophisticated platform that combines advanced natural language understanding with seamless omnichannel deployment. You'll shape how enterprises deliver human-like customer experiences at scale, working at the intersection of AI innovation and real business impact.
**What You'll Do**
**Strategic Product Leadership**
+ **Shape the Vision** : Define and communicate the product strategy and roadmap for our conversational AI platform
+ **Drive Market Intelligence** : Conduct competitive analysis and market research to identify opportunities and inform strategic decisions
+ **Prioritize Ruthlessly** : Balance customer impact, business value, and technical feasibility to make data-driven product decisions
+ **Align Stakeholders** : Partner with leadership to ensure product strategy drives business objectives
**Multi-Team Orchestration (The Complex Part We Do Really Well)**
You'll coordinate product development across four specialized engineering teams, each with distinct technical domains:
+ **Orchestration Team** : Conversation flow engine, session management, and multi-intent handling
+ **Integration Team** : API connectors, webhooks, and enterprise system integrations (CRM, CCaaS platforms)
+ **Reporting Team** : Real-time analytics, customer dashboards, and system observability
+ **Channel Gateway Team** : Voice, webchat, SMS, and emerging channel development
Your role involves managing complex interdependencies, synchronizing releases, and ensuring cohesive platform evolution across all teams.
**Customer-Centric Product Development**
+ **Deep Customer Engagement** : Conduct customer interviews, advisory sessions, and feedback analysis to uncover real business problems
+ **Requirements Translation** : Convert customer pain points into detailed PRDs, user stories, and technical specifications
+ **Validation & Iteration** : Work with Customer Success to understand adoption patterns and validate product-market fit
+ **Cross-Functional Collaboration** : Partner with Sales, Marketing, Design, and Customer Success on go-to-market execution
**Execution Excellence**
+ **Agile Coordination** : Manage multiple JIRA boards while orchestrating feature releases across interdependent teams
+ **Metrics-Driven** : Track adoption, usage, and satisfaction metrics to inform product decisions
+ **Quality Assurance** : Lead user acceptance testing and coordinate platform releases
+ **Technical Debt Management** : Balance new feature development with platform stability and scalability
**What You Bring**
**Core Experience (Must-Haves)**
+ **2-4 years** product management experience with SaaS platforms, preferably in AI/ML or customer service technology
+ **Enterprise Software Background** : Experience with complex B2B sales cycles and multi-stakeholder deployments
+ **Multi-Team Leadership** : Proven track record managing product development across specialized engineering teams
+ **Technical Depth** : Strong understanding of APIs, integrations, and platform architecture
+ **Agile Expertise** : Experience with Scrum methodologies and managing multiple development streams
**Technical Knowledge**
+ **Conversational AI Understanding** : Familiarity with NLP, voice technologies, and AI/ML product development
+ **Integration Experience** : Knowledge of API design, system integrations, and enterprise software architectures
+ **Platform Thinking** : Understanding of cloud infrastructure, scalability, and reliability considerations
+ **Telephony Knowledge** (Preferred): Experience with SIP protocols, contact center technologies, or voice systems
**Leadership Skills**
+ **Influence Without Authority** : Ability to drive alignment and execution across independent engineering teams
+ **Conflict Resolution** : Experience managing competing priorities and resource constraints
+ **Strategic Communication** : Skill in translating technical complexity into clear business value
+ **Risk Management** : Proactive identification and mitigation of delivery risks across team dependencies
**Ideal Background**
+ Product management experience with conversational AI, chatbot platforms, or voice technology
+ Contact center, customer service software, or telephony industry experience
+ Enterprise AI/ML products with focus on compliance, reliability, and scale
+ Track record of successful product launches in complex technical environments
**Why This Role is Unique**
+ **High Impact** : Shape the future of enterprise customer service automation
+ **Technical Challenge** : Work with cutting-edge AI while solving complex integration problems
+ **Cross-Team Leadership** : Develop skills in orchestrating multiple specialized engineering teams
+ **Market Timing** : Join during a pivotal moment in conversational AI adoption
+ **Customer Focus** : Direct interaction with enterprise customers solving real business problems
_Ready to drive the next generation of conversational AI? We're looking for a product leader who can navigate technical complexity while maintaining focus on customer value and business impact._
At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.
The base salary for this position is $106,087-$166,709, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is: 09/12/2025
#linkedin
#Remote
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .