581 Amazon jobs in Mcdonough

You'll be part of the Amazon warehouse team that gets orders ready for customers relying on Amazon services. Our fast-paced, physical roles take place in a variety of areas including merch, make-on-demand, customer returns, Prime Now, and general ful Warehouse Associate, Fulfillment, Warehouse, Associate, Print Production, Manufacturing, Technology

Description

Amazon Connect is one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.

With a robust and ever-growing product roadmap, the Connect Sales Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points and deliver improved customer service. Amazon Connect offers a compelling alternative for our customers when faced with multiple components, channels and vendors, managing long term commitments and very complex pricing models, and scaling based upon the specific needs of their businesses. The ideal candidate has enterprise sales experience in related areas (i.e. customer experience management, contact center), is a self-starter, and is willing to operate both tactically and strategically. As a key team member in this fast growing space, sellers have the opportunity to shape and develop the future of a service category that drives significant impact on our customers' business.

Key job responsibilities

• Drive revenue in a defined territory with multiple account teams and partners

• Meet or exceed revenue targets by helping AWS sellers navigate sales cycles and accelerate implementations by working with cross-functional team to originate and close opportunities that drive Amazon Connect revenue.

• Build deep relationships with customers to fully understand their business, solutions, and technical needs.

• Develop and execute against a comprehensive account/territory plan supporting multiple account teams to drive achievement of revenue and win goals.

• Create & articulate compelling value propositions that address specific needs of your customers.

• Build, manage, and close a pipeline of Amazon Connect revenue in your territory.

• Drive business development initiatives in your territory in partnership with Go To Market Strategy team and Partner Development resources to help expand market penetration for Amazon Connect.

• Prepare and give business reviews to AWS senior management teams.

About the team

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Amazon Web Services (AWS) is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please

Basic Qualifications

• 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience

• 5+ years experience selling into contact centers

Preferred Qualifications

• 5+ years of building profitable partner ecosystems experience

• Experience developing detailed go to market plans

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

You'll be part of the Amazon grocery team that supports one of Amazon's busiest services: online grocery orders. You'll be working in a grocery warehouse, but it's not like our other bigger buildings, it's more like the size of a grocery store. Custo Warehouse Associate, Grocery, Warehouse, Associate, Manufacturing

Must Have's:
1. Amazon Connect

2. AWS Quicksight

3. Genesys Customer Experience

JD:
Contact Center Modernization - Genesys to Amazon Connect Migration

The Contact Center Modernization project aims at migrating all Lines of Business using Genesys as their Contact Center solution to Amazon Connect - a 100% cloud based Omni channel contact center to support the ever-evolving customer journey by providing superior customer service across voice and chat at a lower cost.

Role: Business Analyst & - Reporting & Analytics, Design Owner
Responsibilities:
• Review existing Contact Center reporting capabilities (real time, historic & analytics) with Lines of Business and map capabilities to target state Amazon Connect platform.
• To the extent feasible, satisfy reporting requirements for Lines of Business migrating to Connect using out of the box capabilities in Connect.
• Document reporting capabilities that require custom solutions and assist development team with the design of the reporting framework.
• Partner with Enterprise Data Office & Business Insights team to assist Lines of Business with data mapping for historical reporting via Enterprise Data Lake.
• Build knowledge base (user guides, trainings/demo) and provide assistance for Lines of Business with their reporting queries.
• Conduct Customer Interviews & Discovery sessions with Lines of Business to migrate Contact Centers from legacy Genesys to target state cloud platform - Amazon Connect.
• Analyze existing contact center capabilities for Lines of Business and map capabilities to target state Amazon Connect platform.
• Review existing call flows with business stakeholders and identify changes to existing business functionality based on conversion to Truist standard - Connect.
• Document the identified changes as requirements and design the target state call flows.
• Organize walkthrough of business requirements and call flows for project stakeholders.
• Guide development and QA teams in the development and testing phases respectively.
• Support Lines of Business in User Acceptance Testing.
• Prioritize and schedule migration based on LOE and overall readiness.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

• Valid driver's license
• Excellent communication and customer service skills
• Must annually pass a DOT regulated medical exam
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• May require chauffer's license in some states

Desired Previous Job Experience/Education:

• High School Diploma or GED
• Any customer service experience
• Any deliver driver experience

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Join to apply for the Sr. Product Manager, Amazon Intermodal role at Amazon 4 days ago Be among the first 25 applicants Join to apply for the Sr. Product Manager, Amazon Intermodal role at Amazon Description Amazon's Transportation organization is seeking a Senior Product Manager to join our Intermodal Middle Mile Planning & Optimization team. In this role, you will drive the development of innovative solutions that optimize Amazon's intermodal network, contributing to our mission of delivering exceptional customer experiences while maximizing operational efficiency across rail, truck, and other transportation modes. Description Amazon's Transportation organization is seeking a Senior Product Manager to join our Intermodal Middle Mile Planning & Optimization team. In this role, you will drive the development of innovative solutions that optimize Amazon's intermodal network, contributing to our mission of delivering exceptional customer experiences while maximizing operational efficiency across rail, truck, and other transportation modes. Key job responsibilities Own the product vision, strategy, and roadmap for intermodal planning and optimization solutions Partner with intermodal operations, engineering teams, data scientists, and business stakeholders to identify and prioritize opportunities for network efficiency improvements Write detailed BRDs and work backwards documents, including customer-focused narratives Define and analyze metrics to measure product success and operational improvements in the intermodal network Manage trade-offs between customer experience, cost, and operational efficiency across different transportation modes Present regular updates to senior leadership on intermodal product strategy and results Collaborate with teams across Amazon's global transportation network, with a focus on intermodal operations Basic Qualifications 5+ years of product or program management, product marketing, business development or technology experience Bachelor's degree or equivalent Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product Experience as a product manager or owner Experience owning technology products Preferred Qualifications Master's degree or equivalent Experience in influencing senior leadership through data driven insights Experience working across functional teams and senior stakeholders Experience with intermodal transportation systems, rail operations, or logistics optimization Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $06,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site. Company - Amazon.com Services LLC Job ID: A3013431 Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Project Management, Management, and Product Management Industries Software Development Referrals increase your chances of interviewing at Amazon by 2x Get notified about new Senior Product Manager jobs in Atlanta, GA . 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Principal Product Manager - Technical, Amazon Freight Job ID: 2972218 | Amazon.com Services LLC Be a part of the next exciting phase of Amazon’s transportation technology and business growth. Amazon Freight is building the next-generation of shipping services on top of our core transportation network. This role is responsible for leading global strategy, innovation and product development for end-to-end shipper-facing features and experience. It includes providing the best-in-industry features for quoting, booking, scheduling and managing shipment orders for our shipper customers. The Principal Product Manager-Tech will own and drive the flagship customer experience (FreightCentral) for Amazon Freight shippers - comprising all discovery, onboarding, order booking, scheduling and tracking. It also involves working with marketing on coordinated launches, customer insights, and with sales on segment-specific pain-points, and finance on project KPIs and commitments. Within the Amazon Freight team, our mission is to meet the transportation needs of a full spectrum of businesses from SMBs to large enterprises, by building the most efficient and optimal transportation solution on the planet, using our technology, global carrier network and engineering innovation as our biggest advantages. We use advanced technologies in Gen-AI, machine learning, computer-vision and optimization techniques to deliver high-performance services at low cost. Amazon Freight has been recognized as one of Top-5 Freight innovators for three years running. You will work with executive leaders, engineering, science and operations stakeholders to coordinate product launches, process improvement, generate ideas, validate entitlement and then direct a path to launch. You will work alongside the sales-team, to understand unique large-customer requirements, provide guidance on the our solution set and work creatively to design bespoke solutions as needed. You will define architecture, integration strategy, and work across products to drive execution. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader leading impactful large-scale projects, the buck will stop with you. Key job responsibilities - Lead and own product strategy for Shipper experience and the FreightCentral workflows - Own and deliver on ambitious and creative roadmap aligned to customer needs and business growth - Drive insights, prioritization and alignment on roadmap and investments - Deliver on cost and efficiency goals, managing efforts, communicating status and managing stakeholder expectations. - Lead agile engineering and teams to coordinate, prioritize and deliver to a roadmap - Drive a market-aware, customer-obsessed mentality within the team - Communicate effectively on product strategy and roadmaps, and develop compelling artifacts to ensure alignment and message discipline. BASIC QUALIFICATIONS - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience technical product management - 7+ years of product or program management, product marketing, business development or technology experience - Experience leading engineering discussions around technology decisions and strategy related to a product PREFERRED QUALIFICATIONS - Experience working directly with Engineers on product enhancements - Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Based on your recent activity, you may be interested in: Posted: March 17, 2025 (Updated 25 days ago) Posted: January 10, 2025 (Updated 25 days ago) Location: US, Massachusetts, North Reading Posted: February 13, 2025 (Updated 24 days ago) Posted: April 7, 2025 (Updated 10 days ago) Posted: September 10, 2024 (Updated 18 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr