25 Analyst Role jobs in Gilcrest

• DTS in partnership with Curriculum implements the Learning Technology Program
• DTS provides technical support for District computers, iPads, and copiers.
• DTS maintains all network communications including web, email and telephone services.
• DTS provides access and security for enterprise applications such as Infinite Campus and Infinite Visions.

• Click Here for Job Description

Job Summary The Workday E2E Analyst is responsible for the end to end configuration, implementation and support of modules of the Workday system with the goal of providing excellent system reliability, performance, availability and overall system optimization. This individual works with the HR and Payroll teams to support continuous improvement including supporting the bi-annual releases of the Workday system.

• Respond to technical support requests for PCs, laptops, mobile devices (iOS/Android), and tablets
• Troubleshoot Windows 11, Active Directory, and common business applications
• Provide basic support for network devices (routers, switches, access points, etc.)
• Support and maintain workstation hardware, printers, and peripherals
• Interface with users at all levels, from support staff to executives and vendors
• Collaborate with internal IT teams and contribute to system/process improvements
• Assist in maintaining documentation and participating in IT projects

• A degree in Computer Science or 1+ year of equivalent IT support experience preferred
• Technical knowledge of current protocols, Windows 11, Active Directory, and modern workstation equipment
• Understanding of networking concepts and principles (wired/wireless)
• Strong customer service, communication, and problem-solving skills
• Ability to work independently in a fast-paced environment and follow established processes
• Experience supporting routers, IP phones, printers, and wireless devices

• Receive, document, and respond to incoming calls, e-mails, walk-in, and/or off-site support requests.
• Perform detailed analysis, diagnosis, and resolution of complex end-user problems and provide recommendations to implement corrective solutions, including deskside repair as needed.
• Install, configure, test, maintain, and monitor end-user workstations and related hardware and software.
• Utilize and build upon established procedures related to the identification, categorization, prioritization, and resolution of client support requests.
• Develop and document technical resources for use by peers within the established knowledgebase.
• Document asset management changes within the inventory system.

• Receive and respond to incoming tickets regarding A/V and video conferencing equipment/software issues.
• Perform onsite analysis, diagnosis, and resolution of complex A/V hardware/software problems in the courtroom and recommend and implement corrective solutions.
• Develop long-term strategies and capacity planning to meet future A/V equipment and IT infrastructure technology needs.
• Assist with the procurement and coordination of A/V equipment installation.
• Develop A/V equipment standards and maintain documentation for all instances of A/V and video conferencing equipment.
• Troubleshoot video conferencing systems including Crestron, Cisco, QSC, and Logitech.
• Manage various vendor-based system installations and service issues and investigate new approaches to improve the A/V infrastructure.
• Develop, implement, and maintain policies, procedures, and associated training plans for A/V system administration and appropriate use.
• Provide end-user training to staff on the operation of various A/V and video conferencing technologies.

• Bachelor's Degree

• 1 year Technical Support / Call Center / Desktop Support and
• 1 year Audio Visual Technology support

• Experienced with the setup and configuration of Windows, Microsoft Office 365 products, and other standard/daily use applications.
• Knowledge of standard desktop and laptop hardware components and associated peripherals.
• Working knowledge of a range of diagnostic and mass deployment utilities.
• Familiarity with the advanced principles of ITIL and PMP.
• Proven track record of understanding and meeting customer expectations through service level agreements.
• Basic understanding of project management principles.
• Strong oral and writing skills. Must be able to interact with multiple groups within the team at many levels.
• Expertise working with varying A/V tools and utilities including Crestron, Cisco, and Logitech.
• Familiarity with CJIS, HIPAA, and PCI policies and procedures.

• Driver License, Valid and in State Must have and maintain a valid Colorado driver's license and use of personal, insured vehicle. Dependable transportation and auto insurance, maintained at all times, as required by State law. Required
• CompTIA A+ Certification Preferred
• HDI - Help Desk Institute Preferred
• Information Technology Infrastructure Library (ITIL) Preferred

Description

Job Summary:

This Senior GIS Analyst position is part of the City of Loveland’s GIS team. It is a direct support position for Public Works and is seated within Public Works. Within Public Works special focus will be given to Transportation and Traffic teams. An average week may involve data editing, version QAQC/posting, map creation, webapp creation, report generation, server or database maintenance, and certainly meetings.

This position performs a wide variety of analysis, design, testing, installation, integration, maintenance, operational support, quality assurance and control (QA/QC), database administration, troubleshooting, and training tasks for the City's centralized computer systems related to GIS.

The salary range for this position is $84,012.24 - $13,416.58 annually with a hiring range of 84,012.24 - 98,714.41, depending on qualifications and experience. This opportunity will be available to applicants until Thursday, July 10, 2025, at 12:00 P.M. M.S.T.

A current resume is required, and a cover letter is preferred.

Please view our video Working at Loveland ( to learn more about our exceptional Loveland community and the benefits of working for the City.

Essential Functions:

• Works directly with staff from assigned departments analyzing present system capabilities, quick-response problem resolution, determining need / feasibility of developing new system features, and reviewing the quality of and implementing new system features.

• Performs analysis, design, and management of diverse projects. This requires functioning as project manager.

• Develops modifications or enhancements to existing applications. Documents, tests, debugs, and implements additions and changes. These tasks are based on system requirements and are done within a modest set of established guidelines.

• Direct contact with application vendors is required to coordinate release upgrades, resolve system failures and to define specifications for new system features.

• Ensures maximum system availability to GIS clients by working evenings or weekends to install system and/or application changes.

• Learns and uses system tools to effectively execute processes. Examples: SQL queries, batch files, using ODBC connections, Microsoft Office tools, peripheral devices (printers, plotters, and GPS units), database definition, and system performance tools.

• Assists with computer operations for departmental GIS users and internal GIS Staff.

• This position coordinates and/or performs training.

• Develops, supports and maintains feature services, webmaps and apps in ArcGIS Online.

• Documents, tests, debugs, and implements items developed in ArcGIS Online.

• Performs ArcGIS Online administrative tasks such as user / group management and tracking system usage.

• Uses ArcGIS Server (web-based) as needed in conjunction with ArcGIS Online activities i.e. creating web services.

• Coordinates field data collection operations in various departments using Esri’s suite of mobile apps on mobile devices connected to GPS equipment.

Other Job Functions:

• Assists with vendor and/or product selections, which can have a substantial long-term impact upon the City budget and process effectiveness.

• Occasionally performs delegated duties in the absence of the manager.

• Creates and maintains data as needed by the IT Department and or other assigned departments.

• Acts as a technical GIS resource for activations of the Emergency Operations Center.

Job Level and Management Expectations: None.

Qualifications:

Education:

• Required: 4 Year/Bachelors Degree Information Systems or Technology, Geographic Information Systems, Geography, Land Surveying, Civil Engineering or closely related field

Experience:

• Required: 4 years w orking experience with Esri's ArcGIS desktop product line with skills in GIS data entry, maintenance, mapping, analysis and QA/QC techniques, and working experience with Windows operating system; Microsoft Office products (MS Outlook, MS Word, MS Excel, MS Access)

• Preferred: 3 years using Python scripting to automate workflows and tasks is highly desirable.

• Preferred: 4 years working experience within a municipal government doing GIS work (data creation/maintenance, reading subdivision plats, performing coordinate geometry (COGO) operations, preparing maps, GPS location collection and user support/training) is highly desirable.

Knowledge, Skills, and Abilities:

• In depth knowledge in the principles of GIS including data sources, data projections, data QA/QC and data integration.

• Knowledge of GIS software packages.

• Knowledge of GIS database design and implementation techniques.

• Knowledge of relevant programming languages, program structure and integrated development environments.

• Ability to provide training for GIS staff and GIS clients.

• Ability to read and interpret land surveying documents, such as plats and legal descriptions preferred.

• Demonstrable skills in presentation preparation on short notice to a wide variety of audiences preferred.

Physical Demands and Working Conditions:

• Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal.

Working Environment:

• Frequent: Exposure to routine office noise and equipment.

• Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Benefit Eligible Benefits Package Includes:

• Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)

• A Dedicated, exclusive Employee Health and Wellness Center

• Discounted Chilson Center passes

• Paid vacation, holidays, floating holidays, and medical leave

• Flexible spending including Dependent Care

• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage

• Retirement 401a, 457, Roth (pre-& post tax) and company match

• A Comprehensive Employee Assistance Program

• Voluntary 529 College Invest program

• Tuition Reimbursement

• Employee Referral Program

• Personal and Professional Development opportunities

• Employee Recognition Program

• Exceptional work-life balance

• Market based pay & regular performance reviews

• Local Government employment is eligible for Public Loan Forgiveness Program.

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. ( Learn more about your right to work. ( Visit E-Verify.gov ( for more information.

Hybrid Remote Work Eligibility

This position may be eligible for up to two days per week working remotely. Probationary employees (within the first six months of employment) may not be eligible. Subject to change based on business needs and performance expectations.

Employment offers will be conditional on the successful completion of a criminal history background check.

Qualifications

Experience

Required

• 4 years: Working experience with Esri's ArcGIS desktop product line with skills in GIS data entry, maintenance, mapping, analysis and QA/QC techniques, and working experience with Windows operating system; Microsoft Office products (MS Outlook, MS Word, MS Excel, MS Access)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.