What Jobs are available for Assistant Store Manager in Jacksonville?

• Assist the Store Manager in all aspects of store operations, including staffing, scheduling, and performance management.
• Provide exceptional customer service, resolving inquiries and complaints effectively.
• Drive sales through effective merchandising, promotions, and customer engagement.
• Ensure compliance with company policies and procedures.
• Manage inventory levels, including receiving, stocking, and conducting regular stock counts.
• Train and mentor new and existing staff, fostering a positive and productive work environment.
• Oversee store opening and closing procedures as needed.
• Contribute to visual merchandising efforts to enhance store appeal.
• Analyze sales data and identify opportunities for improvement.
• Support the Store Manager in developing and implementing local marketing initiatives.
• Maintain a safe and clean store environment.

• High school diploma or equivalent; Associate's or Bachelor's degree in Business or a related field preferred.
• 2+ years of retail management or supervisory experience.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work flexible hours, including weekends and evenings.
• Proficiency in POS systems and basic computer applications.
• Demonstrated ability to motivate and lead a team.
• A passion for the retail industry and building customer loyalty.
• Problem-solving skills and the ability to make sound decisions.
• Experience with inventory management systems is a plus.

Job Description

8101 Southside Blvd. Jacksonville, FL 32256

Our Philosophy: Work is the Cornerstone of Life

At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty. It’s a philosophy that we have been following in North Florida since 1940, when our local organization was founded as one of a growing number of independent non-profit affiliates of what is now Goodwill Industries International. Today, Goodwill Industries is the nation’s largest private provider of training and employment services for people with disabilities and special needs. And our local organization has grown into one of Goodwill’s top performers in placing people into employment.

Responsible for assisting the Store Manager in the store’s daily operation and achievement of sales results, while assuring the delivery of excellent customer/donor service. Manages the processing of donated goods, and works with the store’s managers to ensure staff is properly trained and performing effectively. Responsible for opening and closing the store in the absence of the Store Manager and Key Holder.

Job Duties

Management Duties

• Supervises the processing of donated goods in a timely and accurate manner while following the production system
  • Fosters team work among management staff to accomplish store goals
  • Coaches, trains and develops (management) team and oversees the training of store personnel
  • Delegate, as needed, the daily and weekly scheduling of staff
  • Addresses employee issues by resolving employee complaints and concerns, providing ongoing performance feedback, conducting formal performance appraisals, and counseling employees as necessary
  • Administers disciplinary actions in coordination with the Area Manager and under the general auspices of the Human Resources department
• Responsible for the store's overall operation, including maintaining daily and weekly reporting of sales, donations and overall financial results
  • Responsible for store revenue goals and budgeted expenses
  • Contributes toward store profitability by seeking opportunities to increase sales, manage inventory and labor costs
  • Ensures the accuracy of all cash handling and cash register functions. Ensures proper accounting for all store revenue
  • Organizes work throughout the store in a manner that facilitates effective customer service and a profitable operation
  • Ensures the store's appearance is properly maintained
  • Ensures compliance with all store policy and procedures, especially in the Store Manual, Safety Manual, and the Employee Handbook
    • Trains and develops staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment
    • Ensures all company policies, store standards and procedures are communicated effectively to staff and adhered to in a consistent manner
• Ensures good customer/donor relations by maintaining high standards of customer service. Continually reinforces customer service standards, as well as Goodwill's mission
• Completes various administrative duties, including:
  • Communicates transportation needs and concerns with the Area Manager
  • Opens and closes the store in a timely and thorough manner
  • Reports Facilities issues and problems that need attention
  • Makes daily deposits

• Maintain well organized and clean production area
  • Facilitate the (un)loading of product from/to company trucks
• Trains employees regarding the processing, sorting, hanging and organization of donated goods
• Greets donors and receives merchandise, providing donor with an itemized receipt, if desired
  • May remove donations from donor's vehicle
• Breaks down donation in to appropriate bins of like merchanise
• Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine, appropriateness for sales floor, in accordance with established standards
• Place salable clothing on hangers to meet established quotas. Hangs clothing on racks for transporting to the sales floor, keeping similar types of clothing grouped together
• Counts and records pieces of clothing hung
  • Assures production counts are achieved
  • Places unsellable clothing in appropriate bins

Front of Store Duties

• Trains employees regarding proper register procedures and proper floor layout and placement of product
• Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer
• Assists customers with shopping needs
• Pulls racks to transfer clothing from the (back) production room to the sales floor and places clothes on the sales floor racks
  • Ensures that clothes are placed on sales racks with similar types of colors of clothing
• Ensures that the sales floor is kept clean, neat and properly displayed
  • Rearranges clothing on racks and items on shelves, removes items from the floor, dusts and pulls clothes from racks when they are too full
  • Assures pulls are completed
• Reports known or suspected and/or theft problems to the Area Manager, Director of Retail or Director of Risk Management, as Required

Other duties as assigned, including travel to other stores on an as-needed basis

Minimum Qualifications

• High School or GED preferred
• Minimum of 2 year prior retail management experience preferred.
• Two- or four-year degree preferred, or equivalent work experience
• Demonstration of team leadership skills
• Strong oral and written communication skills, including the ability to read and comprehend
• Advanced customer service skills
• Ability to promote and be responsible for workplace safety
• Ability to handle customer/donor/employee relations (in the absence of a Store Manager)
• Values diversity
• Proficiency with POS reporting procedures
• Energy and enthusiasm to help others
• Demonstrated interest in a career in retail
• Strong knowledge of financial management
• Ability to do basic math calculations
• Ability to use a computer/iPad with a basic knowledge of Word, Excel and other Office programs. Must be able to use basic office equipment such as telephone and fax machine
• Ability to regularly lift up to 10 pounds and occasionally lift up to 50 pounds
• Ability to work flexible schedule to include weekends, evenings and holidays
• Reliable transportation and a valid driver's license

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.

Important Note

Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.

Job Description

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

• Assist with the hiring, training and development of store team members as delegated by the Store Manager
• Assist with all store functions and day-to-day store activities as directed by the Store Manager
• Able to perform all opening and closing procedures in the absence of the Store Manager
• Assist the Store Manager in protecting and securing all company assets, including store cash.
• Adhere to all policies and procedures including safety guidelines.
• Maintain a professional and friendly environment with customers, subordinates, and supervisors.
• Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
• When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
• Process all SSC Corporate directives.
• Assist the Store Manager on the receipt and return of DSD merchandise.
• Assist Store Manager in the management of freight flow.
• Meet or exceed productivity standards.
• Assist the Store Manager in ordering and stocking all merchandise needs.
• Assist the Store Manager in maintaining stockroom organization.
• Assist the Store Manager in ensuring that the sales floor is sales effective daily.
• Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications

• Prefer prior retail and management experience.
• Effective communication, interpersonal, and written skills
• Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
• Ability to work in a high energy, team environment.
• Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.
  
  

Benefits

• We offer generous benefits, flexible work schedules.
• Health and welfare programs including medical, pharmacy, dental, vision and more.
• Paid Time Off
• Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.

Job Description

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

• Assist with the hiring, training and development of store team members as delegated by the Store Manager
• Assist with all store functions and day-to-day store activities as directed by the Store Manager
• Able to perform all opening and closing procedures in the absence of the Store Manager
• Assist the Store Manager in protecting and securing all company assets, including store cash.
• Adhere to all policies and procedures including safety guidelines.
• Maintain a professional and friendly environment with customers, subordinates, and supervisors.
• Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
• When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
• Process all SSC Corporate directives.
• Assist the Store Manager on the receipt and return of DSD merchandise.
• Assist Store Manager in the management of freight flow.
• Meet or exceed productivity standards.
• Assist the Store Manager in ordering and stocking all merchandise needs.
• Assist the Store Manager in maintaining stockroom organization.
• Assist the Store Manager in ensuring that the sales floor is sales effective daily.
• Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications

• Prefer prior retail and management experience.
• Effective communication, interpersonal, and written skills
• Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
• Ability to work in a high energy, team environment.
• Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.
  
  

Benefits

• We offer generous benefits, flexible work schedules.
• Health and welfare programs including medical, pharmacy, dental, vision and more.
• Paid Time Off
• Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.

Job Description

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

• Assist with the hiring, training and development of store team members as delegated by the Store Manager
• Assist with all store functions and day-to-day store activities as directed by the Store Manager
• Able to perform all opening and closing procedures in the absence of the Store Manager
• Assist the Store Manager in protecting and securing all company assets, including store cash.
• Adhere to all policies and procedures including safety guidelines.
• Maintain a professional and friendly environment with customers, subordinates, and supervisors.
• Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
• When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
• Process all SSC Corporate directives.
• Assist the Store Manager on the receipt and return of DSD merchandise.
• Assist Store Manager in the management of freight flow.
• Meet or exceed productivity standards.
• Assist the Store Manager in ordering and stocking all merchandise needs.
• Assist the Store Manager in maintaining stockroom organization.
• Assist the Store Manager in ensuring that the sales floor is sales effective daily.
• Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications

• Prefer prior retail and management experience.
• Effective communication, interpersonal, and written skills
• Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
• Ability to work in a high energy, team environment.
• Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.
  
  

Benefits

• We offer generous benefits, flexible work schedules.
• Health and welfare programs including medical, pharmacy, dental, vision and more.
• Paid Time Off
• Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.

Job Description

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

• Assist with the hiring, training and development of store team members as delegated by the Store Manager
• Assist with all store functions and day-to-day store activities as directed by the Store Manager
• Able to perform all opening and closing procedures in the absence of the Store Manager
• Assist the Store Manager in protecting and securing all company assets, including store cash.
• Adhere to all policies and procedures including safety guidelines.
• Maintain a professional and friendly environment with customers, subordinates, and supervisors.
• Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
• When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
• Process all SSC Corporate directives.
• Assist the Store Manager on the receipt and return of DSD merchandise.
• Assist Store Manager in the management of freight flow.
• Meet or exceed productivity standards.
• Assist the Store Manager in ordering and stocking all merchandise needs.
• Assist the Store Manager in maintaining stockroom organization.
• Assist the Store Manager in ensuring that the sales floor is sales effective daily.
• Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications

• Prefer prior retail and management experience.
• Effective communication, interpersonal, and written skills
• Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
• Ability to work in a high energy, team environment.
• Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.
  
  

Benefits

• We offer generous benefits, flexible work schedules.
• Health and welfare programs including medical, pharmacy, dental, vision and more.
• Paid Time Off
• Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.

Job Description

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

• Assist with the hiring, training and development of store team members as delegated by the Store Manager
• Assist with all store functions and day-to-day store activities as directed by the Store Manager
• Able to perform all opening and closing procedures in the absence of the Store Manager
• Assist the Store Manager in protecting and securing all company assets, including store cash.
• Adhere to all policies and procedures including safety guidelines.
• Maintain a professional and friendly environment with customers, subordinates, and supervisors.
• Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
• When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
• Process all SSC Corporate directives.
• Assist the Store Manager on the receipt and return of DSD merchandise.
• Assist Store Manager in the management of freight flow.
• Meet or exceed productivity standards.
• Assist the Store Manager in ordering and stocking all merchandise needs.
• Assist the Store Manager in maintaining stockroom organization.
• Assist the Store Manager in ensuring that the sales floor is sales effective daily.
• Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications

• Prefer prior retail and management experience.
• Effective communication, interpersonal, and written skills
• Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
• Ability to work in a high energy, team environment.
• Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.
  
  

Benefits

• We offer generous benefits, flexible work schedules.
• Health and welfare programs including medical, pharmacy, dental, vision and more.
• Paid Time Off
• Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.