40 Atendimento Ao Cliente jobs in Wheeling
Teller - PT
Job Viewed
Job Description
Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day. Home State Bank has a Part-time Teller opening at our Crystal Lake, IL facility.
Our Ideal Candidate:
To provide personal service by greeting and assisting customer with bank transactions on all types of accounts. Receives and pays out money and keeps records of financial transactions. Job duties include the following:
- Cross-sell full range of banking and ancillary products and services to current and potential customers.
- Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
- Examine checks deposited and determine proper funds availability based on Regulation CC requirements and complete Hold Notices.
- Process savings withdrawals.
- Cash checks: verify endorsement, receive proper identification, and ensure validity.
- Identify counterfeit currency.
- Count and roll loose coins.
- Issue Personal Money Orders and Cashiers Checks.
- Accept loan payments: verify payment amount and issue receipts.
- Accept McHenry County Property Tax payments.
- Balance drawer daily.
- Complete all BAI and other training courses as assigned and by due dates.
Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire:
- 401K after 90 days with company match of 3% after a year
- Generous Time Off - 8 days of Paid Leave for all Workers, 11 paid FDIC holidays, 1 floating holiday (personal) day
- Holiday Party at Boulder Ridge Country Club
Bauer Financial 5 Star Rating March 2025
Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards"
- Top Workplace: Financial Institution/Service
- Top Workplace: Large Employer (100+ Employees)
- Top Workplace: Family Owned
- Top Workplace: Professional Services
- Top Workplace: Business to Business
Daily Herald 2022 Best Places to Work in Illinois
- Ranked 10th for Medium Business (100-499 employees)
We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Compensation details: 13.17-19.76 Yearly Salary
PIe5b350baa24d-26289-37885760
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Call Center Specialist
Posted 2 days ago
Job Viewed
Job Description
LAUNCH Technical Workforce Solutions is seeking Call Center Specialist for an opportunity in Wood Dale, IL.
Objectives of this role:
- Answer a high volume of inbound customer inquiries received in our primary call center
- Ensure primary call center success in meeting the service level metrics
- Ability to communicate with the customer in a non-scripted environment, while adhering to company policies
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of the caller's request, including order fulfillment, follow-ups with end-users and escalation to appropriate teams
- Accurately process customer requests while achieving Videojet quality standards
- Recommend improvements to systems and processes for improved organizational efficiency
- Primary Call Center Team is responsible for:
- 4,964 Calls Received - Monthly Avg
- 2500 Order/Quote/RMA Volume - Monthly Avg
- 2.8 Mil Order Revenue - Avg Monthly
Daily Responsibilities:
- Build positive relationships by ensuring all customer inquiries receive accurate, efficient and courteous service
- Identify opportunities to drive sales and revenue via lead generation and seize opportunities to upsell whenever possible.
- Utilizes all available information and resources to choose the best solution to meet the needs of the customer.
- Assist customers via phone with:
- Placing orders and quotes
- Issuing return authorizations
- Order status
- Order tracking
- Problem solving
- Meet daily personal/team metrics, and achieve all productivity and quality objectives
- Coordinates with other functional areas, as necessary. Refers unresolved escalated issues as designated by the departments for further investigation.
- Create Salesforce case records of customer issues on a case by case basis.
- Leverage insights gathered in the call center to recommend process-improvement opportunities.
Why Choose LAUNCH?
A team of aviation staffing experts leads LAUNCH. We understand the challenges of finding the top aviation jobs and we focus on linking you with the best openings in the most sought-after locations.
LAUNCH offers all full-time employees the opportunity to enroll in various medical and ancillary benefit plans to allow each employee to find a plan that works best for themselves and their family. LAUNCH also offers a 401(k) program with a company match. Plus, you join the LAUNCH Loyalty Club on your first day, earning you extra cash bonuses, apparel and safety rewards. Call to learn more about eligibility for travel expense reimbursement, bonuses, and fixed rate incentive opportunities.
If you're ready to LAUNCH your career, you've found an employer that can take you to new heights.
Call Center Recruiter
Posted 2 days ago
Job Viewed
Job Description
3-4 evenings a week with availability 10-3pm on Saturday (mandatory).
Calling and screening/scheduling respondents that are in our database for upcoming studies at our location. Phone skills and being able to navigate through several browser pages is required.
Job Type: Part-time
Pay: From $15.25 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Recruiting: 1 year (Preferred)
Work Location: In person
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