54,566 Aviation Customer Service Representative jobs in the United States
Passenger Service Dispatcher
94278 Sacramento, California
ABM Industries
Posted 2 days ago
Job Viewed
Job Description
**Overview**
**Job Summary Details:**
The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM)
**Basic Qualifications:**
- Must be 18 years of age or older
- No high school diploma, GED or college degree required.
- No experience required and on the job training provided.
**Preferred Qualifications:**
- One (1) year of prior multi-line reception experience or dispatching experience preferred
**Responsibilities:**
- Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
- Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
- Ensure timely and efficient movement of resources according to work orders and/or resource schedules
- Oversee all communications within specifically assigned area(s)
- Receive or prepare work orders and work schedules
- Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
- Recognize and mitigate a variety of issues encountered within the department and other work environments
- Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
- Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
- Compile statistics and reports on work progress.
- Monitor daily services and provide updates and reports
- Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
REQNUMBER:
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
**Job Summary Details:**
The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM)
**Basic Qualifications:**
- Must be 18 years of age or older
- No high school diploma, GED or college degree required.
- No experience required and on the job training provided.
**Preferred Qualifications:**
- One (1) year of prior multi-line reception experience or dispatching experience preferred
**Responsibilities:**
- Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
- Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
- Ensure timely and efficient movement of resources according to work orders and/or resource schedules
- Oversee all communications within specifically assigned area(s)
- Receive or prepare work orders and work schedules
- Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
- Recognize and mitigate a variety of issues encountered within the department and other work environments
- Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
- Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
- Compile statistics and reports on work progress.
- Monitor daily services and provide updates and reports
- Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
REQNUMBER:
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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0
Manager Passenger Service
98158 SEATAC, Washington
Horizon Air
Posted today
Job Viewed
Job Description
**Company** Horizon Air
**The Team**
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
The Manager, Passenger Service is responsible for executing on the strategy for guest operations, safety, compliance, and performance and financial oversight for the passenger services department at Horizon Air. As a people leader, the role leads and establishes priorities for the team to ensure that employees meet or exceed Horizon objectives for safety and compliance and providing a superior level of customer service that creates a remarkable guest experience.
**Key Duties**
+ Lead team of Managers on Duty (MOD) and Supervisors and establish the priorities on how to provide optimal daily operational performance including on-time performance, customer satisfaction, and staff productivity while promoting a solid culture of safety and compliance.
+ Execute on strategy to keep the passenger service department properly staffed and compliant which includes reviewing and maintaining the budget, planning station staffing (short term and long term), recruiting, on-boarding, overseeing employee scheduling, training and recurrent qualifications, monitoring above wing internal assets and controls, reviewing audits performed by supervisors and performing monthly self-audits.
+ Make decisions related to ensuring that our operation and processes are complaint with federal, state, airport authorities and our company policies. Responsible for the oversight of all Passenger Service agents (PSAs) while overseeing operational performance and the consistent achievement of customer service standards.
+ Shape culture of the team through action, presence, and reinforcement of positive behaviors. Influence positive employee experiences through engagement and by ensuring thorough and fair processes are used when handling employee concerns.
+ Develop people through effective performance management focusing on opportunities, continuous feedback & delegation.
+ Provide input on the strategy for supporting station training, aircraft gating, supply and equipment needs, meeting financial objectives and maintaining key relationships with the Port of Seattle, Alaska Airlines, and other business partners including concourse facilities, etc.
+ Cultivate and promote Horizon Air shared values with the station team and provide excellent customer service and partnership to other internal and external work groups.
+ Focus on continuous improvement by seeking out feedback and suggestions, monitoring industry best practices, and developing and implementing process improvement tools and techniques.
+ Represent Horizon Air in airport and community events with professionalism, integrity, ingenuity and care.
**Job-Specific Experience, Education & Skills**
**Required**
+ 5 years of customer service or station operations experience.
+ 2 years of leadership experience.
+ Bachelor's degree or an additional two years of work experience in lieu of this degree.
+ Strong interpersonal and communication (e.g., verbal, written, presentation) skills, with the ability to provide insights, recommendations and create collaborative relationships to solve complex challenges that drive outcomes in the best interest of the company.
+ Excellent problem-solving skills, with the ability to understand the root causes of issues and to resolve in a thorough manner.
+ Detailed oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines in a fast-paced environment where flexibility is key.
+ Professional work ethic and demonstrated ability to partner with cross functional teams, while addressing people courageously, directly, and candidly.
+ Proven ability to motivate and engage employees in order to encourage a team environment and cultivate a positive work environment.
+ Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
+ Demonstrate the ability to create and sustain a profitable budget.
+ High school diploma or equivalent.
+ Minimum age of 18.
+ Must be authorized to work in the U.S.
**Preferred**
+ Proven skills in passenger service, cargo handling, ground operations, personnel administration, and scheduling shift work.
+ Knowledge of company policies & regulations, TSA, Customs and Federal Aviation Administration (FAA) policies and procedures.
+ Proficiency with Sabre/Image.
**Job-Specific Leadership Expectations**
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
**Salary Range**
$78,750 -- $118,150 / year
**Salary Details**
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
**Note:** We don't typically hire at the top of the range.
**Total Rewards**
_Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._
+ Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
+ Comprehensive well-being programs including medical, dental and vision benefits
+ Generous 401k match program
+ Quarterly and annual bonus plans
+ Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
**Airport SIDA Badge Requirements**
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
**Regulatory Information**
**Equal Employment Opportunity Policy Statement**
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
**Government Contractor & Department of Transportation (DOT) Regulations**
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
**Apply by 7:00 PM Pacific Time on**
10/16/2025
**FLSA Status** Exempt
**Employment Type** Full-Time
**Regular/Temporary** Regular
**Requisition Type** Management
**Location** Seattle, WA - Airport
**A:** Y - T1
**L:** #LI-B
**Need help finding the right job?** We can recommend jobs specifically for you!
**Job Locations** _USA-WA-SeaTac_
**Requisition ID** _ _
**Category** _Corporate & Operations_
**The Team**
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
The Manager, Passenger Service is responsible for executing on the strategy for guest operations, safety, compliance, and performance and financial oversight for the passenger services department at Horizon Air. As a people leader, the role leads and establishes priorities for the team to ensure that employees meet or exceed Horizon objectives for safety and compliance and providing a superior level of customer service that creates a remarkable guest experience.
**Key Duties**
+ Lead team of Managers on Duty (MOD) and Supervisors and establish the priorities on how to provide optimal daily operational performance including on-time performance, customer satisfaction, and staff productivity while promoting a solid culture of safety and compliance.
+ Execute on strategy to keep the passenger service department properly staffed and compliant which includes reviewing and maintaining the budget, planning station staffing (short term and long term), recruiting, on-boarding, overseeing employee scheduling, training and recurrent qualifications, monitoring above wing internal assets and controls, reviewing audits performed by supervisors and performing monthly self-audits.
+ Make decisions related to ensuring that our operation and processes are complaint with federal, state, airport authorities and our company policies. Responsible for the oversight of all Passenger Service agents (PSAs) while overseeing operational performance and the consistent achievement of customer service standards.
+ Shape culture of the team through action, presence, and reinforcement of positive behaviors. Influence positive employee experiences through engagement and by ensuring thorough and fair processes are used when handling employee concerns.
+ Develop people through effective performance management focusing on opportunities, continuous feedback & delegation.
+ Provide input on the strategy for supporting station training, aircraft gating, supply and equipment needs, meeting financial objectives and maintaining key relationships with the Port of Seattle, Alaska Airlines, and other business partners including concourse facilities, etc.
+ Cultivate and promote Horizon Air shared values with the station team and provide excellent customer service and partnership to other internal and external work groups.
+ Focus on continuous improvement by seeking out feedback and suggestions, monitoring industry best practices, and developing and implementing process improvement tools and techniques.
+ Represent Horizon Air in airport and community events with professionalism, integrity, ingenuity and care.
**Job-Specific Experience, Education & Skills**
**Required**
+ 5 years of customer service or station operations experience.
+ 2 years of leadership experience.
+ Bachelor's degree or an additional two years of work experience in lieu of this degree.
+ Strong interpersonal and communication (e.g., verbal, written, presentation) skills, with the ability to provide insights, recommendations and create collaborative relationships to solve complex challenges that drive outcomes in the best interest of the company.
+ Excellent problem-solving skills, with the ability to understand the root causes of issues and to resolve in a thorough manner.
+ Detailed oriented and highly organized, with the ability to execute on multiple projects, priorities, and deadlines in a fast-paced environment where flexibility is key.
+ Professional work ethic and demonstrated ability to partner with cross functional teams, while addressing people courageously, directly, and candidly.
+ Proven ability to motivate and engage employees in order to encourage a team environment and cultivate a positive work environment.
+ Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
+ Demonstrate the ability to create and sustain a profitable budget.
+ High school diploma or equivalent.
+ Minimum age of 18.
+ Must be authorized to work in the U.S.
**Preferred**
+ Proven skills in passenger service, cargo handling, ground operations, personnel administration, and scheduling shift work.
+ Knowledge of company policies & regulations, TSA, Customs and Federal Aviation Administration (FAA) policies and procedures.
+ Proficiency with Sabre/Image.
**Job-Specific Leadership Expectations**
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
**Salary Range**
$78,750 -- $118,150 / year
**Salary Details**
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
**Note:** We don't typically hire at the top of the range.
**Total Rewards**
_Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._
+ Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
+ Comprehensive well-being programs including medical, dental and vision benefits
+ Generous 401k match program
+ Quarterly and annual bonus plans
+ Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
**Airport SIDA Badge Requirements**
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
**Regulatory Information**
**Equal Employment Opportunity Policy Statement**
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
**Government Contractor & Department of Transportation (DOT) Regulations**
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
**Apply by 7:00 PM Pacific Time on**
10/16/2025
**FLSA Status** Exempt
**Employment Type** Full-Time
**Regular/Temporary** Regular
**Requisition Type** Management
**Location** Seattle, WA - Airport
**A:** Y - T1
**L:** #LI-B
**Need help finding the right job?** We can recommend jobs specifically for you!
**Job Locations** _USA-WA-SeaTac_
**Requisition ID** _ _
**Category** _Corporate & Operations_
View Now
1
Passenger Service Coordinator OCC
84791 St. George, Utah
SkyWest Airlines
Posted 7 days ago
Job Viewed
Job Description
**Primary Job Duties**
**The Passenger Service Coordinator serves as the central point in the Operational Control Center (OCC). Their primary role is to provide timely and pertinent passenger service and passenger information to the System Coordinators and Dispatchers regarding critical information.**
**Primary Job Duties:**
+ Serve as a liaison between Passenger Service and Safety/Security departments
+ Serve as the primary liaison for all international customs paperwork and procedures
+ Assist System Coordinators and Dispatchers with information regarding passengers, connections, protection, and irregularities
+ Serve as a liaison between Passenger Service and Dispatch to assist in customer satisfaction, reliability, and rapport between departments
+ Assist in training the Passenger Service department in the OCC, with various AO techniques
+ Provide reporting in relation to decision making and operational opportunities
+ Attend Passenger Service training to maintain currency
+ Provide OCC customer service advocacy insight, regarding cancellations, delays, and reflow
+ Full-Time
**Minimum Requirements**
+ Prior airline customer service experience required
+ Preferred knowledge of American/Delta/United reservations systems
+ Preferred knowledge of Sabre Movement Control
+ GSC and CRO qualified
+ Excellent multi-tasking skills
+ Excellent written and verbal communication skills
+ Exceptional Customer Service Skills
+ Standard office skills (filing, phones, copier, etc.)
+ Able to fluently read, write, speak and understand English
+ Friendly and outgoing personality
+ Self-motivated, team player
**Physical and Other Requirements**
+ Be at least 18 years of age
+ Ability to work in stressful situations
+ Ability to sit for extended periods of time
+ Ability to travel, when required
+ Ability to periodically stand, walk and climb stairs
+ Complete the on-line application (qualified applicants will be contacted)
+ This is a Department of Transportation Safety Sensitive position.
This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.
SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.
**The Passenger Service Coordinator serves as the central point in the Operational Control Center (OCC). Their primary role is to provide timely and pertinent passenger service and passenger information to the System Coordinators and Dispatchers regarding critical information.**
**Primary Job Duties:**
+ Serve as a liaison between Passenger Service and Safety/Security departments
+ Serve as the primary liaison for all international customs paperwork and procedures
+ Assist System Coordinators and Dispatchers with information regarding passengers, connections, protection, and irregularities
+ Serve as a liaison between Passenger Service and Dispatch to assist in customer satisfaction, reliability, and rapport between departments
+ Assist in training the Passenger Service department in the OCC, with various AO techniques
+ Provide reporting in relation to decision making and operational opportunities
+ Attend Passenger Service training to maintain currency
+ Provide OCC customer service advocacy insight, regarding cancellations, delays, and reflow
+ Full-Time
**Minimum Requirements**
+ Prior airline customer service experience required
+ Preferred knowledge of American/Delta/United reservations systems
+ Preferred knowledge of Sabre Movement Control
+ GSC and CRO qualified
+ Excellent multi-tasking skills
+ Excellent written and verbal communication skills
+ Exceptional Customer Service Skills
+ Standard office skills (filing, phones, copier, etc.)
+ Able to fluently read, write, speak and understand English
+ Friendly and outgoing personality
+ Self-motivated, team player
**Physical and Other Requirements**
+ Be at least 18 years of age
+ Ability to work in stressful situations
+ Ability to sit for extended periods of time
+ Ability to travel, when required
+ Ability to periodically stand, walk and climb stairs
+ Complete the on-line application (qualified applicants will be contacted)
+ This is a Department of Transportation Safety Sensitive position.
This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.
SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.
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2
Vehicle Operator - Public Passenger Service
94103, California
ManpowerGroup
Posted 2 days ago
Job Viewed
Job Description
Our client in the automotive industry is seeking a Vehicle Operator - Public Passenger Service to join their team. As a Vehicle Operator - Public Passenger Service, you will be part of the ride operations team supporting the public passenger service. The ideal candidate will have excellent communication skills, a proactive mindset, and a resourceful attitude that will align successfully in the organization.
**Job Title:** Vehicle Operator - Public Passenger Service - Day
**Location:** San Francisco, CA
**Pay Range:** $29-$30.45/hr.
**What's the Job?**
+ Provide transportation for public passenger service
+ Drive 4-8 hours a day with a priority on safety
+ Conduct basic software operation tasks
+ Assist with documentation and metrics
+ Conduct daily basic vehicle preventative maintenance checks, services, and repairs
**What's Needed?**
+ Must meet all requirements to be an autonomous vehicle test driver, including possess and maintain a valid driver's license and acceptable driving record.
+ Must comply with the Controlled Substance and Alcohol Testing Program adopted by the company, as required for public passenger service.
+ Excellent written and verbal communication skills
+ Excellent driving history and no criminal history
+ Proactive mindset and resourcefulness
**What's in it for me?**
+ Opportunity to learn vehicle operations and contribute to the future of autonomous mobility
+ Front row seat to the operational complexities of realizing autonomous mobility
+ Assist and interact with multiple teams across the company
+ Work with a team of disciplined, team players who believe in doing whatever it takes to accomplish the mission
+ Opportunity to work specific shifts as required by operational demands, including early mornings, evenings, overnights and/or weekends
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Job Title:** Vehicle Operator - Public Passenger Service - Day
**Location:** San Francisco, CA
**Pay Range:** $29-$30.45/hr.
**What's the Job?**
+ Provide transportation for public passenger service
+ Drive 4-8 hours a day with a priority on safety
+ Conduct basic software operation tasks
+ Assist with documentation and metrics
+ Conduct daily basic vehicle preventative maintenance checks, services, and repairs
**What's Needed?**
+ Must meet all requirements to be an autonomous vehicle test driver, including possess and maintain a valid driver's license and acceptable driving record.
+ Must comply with the Controlled Substance and Alcohol Testing Program adopted by the company, as required for public passenger service.
+ Excellent written and verbal communication skills
+ Excellent driving history and no criminal history
+ Proactive mindset and resourcefulness
**What's in it for me?**
+ Opportunity to learn vehicle operations and contribute to the future of autonomous mobility
+ Front row seat to the operational complexities of realizing autonomous mobility
+ Assist and interact with multiple teams across the company
+ Work with a team of disciplined, team players who believe in doing whatever it takes to accomplish the mission
+ Opportunity to work specific shifts as required by operational demands, including early mornings, evenings, overnights and/or weekends
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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3
Vehicle Operator - Public Passenger Service
90006 Los Angeles, California
ManpowerGroup
Posted 2 days ago
Job Viewed
Job Description
Our client in the automotive industry is seeking a Vehicle Operator - Public Passenger Service to join their team. As a Vehicle Operator - Public Passenger Service, you will be part of the ride operations team supporting the public passenger service. The ideal candidate will have excellent communication skills, a proactive mindset, and a resourceful attitude that will align successfully in the organization.
**Job Title:** Vehicle Operator - Public Passenger Service - Day
**Location:** Los Angeles, CA
**Pay Range:** $27/hr
**What's the Job?**
+ Provide transportation for public passenger service
+ Drive 4-8 hours a day with a priority on safety
+ Conduct basic software operation tasks
+ Assist with documentation and metrics
+ Conduct daily basic vehicle preventative maintenance checks, services, and repairs
**What's Needed?**
+ Must meet all requirements to be an autonomous vehicle test driver, including possess and maintain a valid driver's license and acceptable driving record.
+ Must comply with the Controlled Substance and Alcohol Testing Program adopted by the company, as required for public passenger service.
+ Excellent written and verbal communication skills
+ Excellent driving history and no criminal history
+ Proactive mindset and resourcefulness
**What's in it for me?**
+ Opportunity to learn vehicle operations and contribute to the future of autonomous mobility
+ Front row seat to the operational complexities of realizing autonomous mobility
+ Assist and interact with multiple teams across the company
+ Work with a team of disciplined, team players who believe in doing whatever it takes to accomplish the mission
+ Opportunity to work specific shifts as required by operational demands, including early mornings, evenings, overnights and/or weekends
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Job Title:** Vehicle Operator - Public Passenger Service - Day
**Location:** Los Angeles, CA
**Pay Range:** $27/hr
**What's the Job?**
+ Provide transportation for public passenger service
+ Drive 4-8 hours a day with a priority on safety
+ Conduct basic software operation tasks
+ Assist with documentation and metrics
+ Conduct daily basic vehicle preventative maintenance checks, services, and repairs
**What's Needed?**
+ Must meet all requirements to be an autonomous vehicle test driver, including possess and maintain a valid driver's license and acceptable driving record.
+ Must comply with the Controlled Substance and Alcohol Testing Program adopted by the company, as required for public passenger service.
+ Excellent written and verbal communication skills
+ Excellent driving history and no criminal history
+ Proactive mindset and resourcefulness
**What's in it for me?**
+ Opportunity to learn vehicle operations and contribute to the future of autonomous mobility
+ Front row seat to the operational complexities of realizing autonomous mobility
+ Assist and interact with multiple teams across the company
+ Work with a team of disciplined, team players who believe in doing whatever it takes to accomplish the mission
+ Opportunity to work specific shifts as required by operational demands, including early mornings, evenings, overnights and/or weekends
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
View Now
4
BOS Lead Passenger Service Agent - Sata Airlines
02228 East Boston, Massachusetts
Swissport International AG
Posted today
Job Viewed
Job Description
Overview:
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience?
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe?
Job summary
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.
Pay for this role is $22.50/hr
Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Your activities
- Supervise/control staff assignments including reporting, absences, overtime and compensation.
- Plan and deploy resources to ensure that we are collectively successful by producing rosters in line with customer agreements and operational requirements.
- Develop an open feedback culture by managing the performance of employees and ensure the delivery of training to the required standard.
- Ensure compliance with all Swissport corporate safety and security procedures in order to meet / exceed regulatory standards and deliver the desired customer service experience.
- Maintain, up-to-date companys and customer manuals and documentation.
- Build and maintain relationships with customers and airport authorities.
- Encourage consistency and collaboration by ensuring clear communication at all levels. This will include staff briefings, shift handover meetings, 1-1's and completion of relevant reports.
- Ensure compliance with Swissport's SOPs and policies.
- Ensure maximum efficiency in the operation of inbound and outbound flights.
- Resolve conflict and irregularities and take appropriate action.
- Responsible for maintenance of assigned equipment and materials.
- Implement and monitor the local emergency plan.
Your profile
- High School Diploma or equivalent.
- 3-5 years industry experience.
- 1-3 years managerial / supervisory experience.
- Ability to work in a team environment.
- Excellent organizational and planning skills.
- Excellent oral and written communication skills.
- Proficiency in Microsoft Office.
- Must be able to work in inclement weather.
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
View Now
5
Passenger Service Agent - Cleveland Hopkins International Airport (CLE)
44101 Cleveland, Ohio
PrimeFlight Aviation Services
Posted 3 days ago
Job Viewed
Job Description
**Description**
**INTRODUCTION**
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, **team-oriented environment, we want to speak to you!**
**Perks of the job:**
+ 401(k)
+ 401(k) matching
+ Dental insurance
+ Health insurance
+ Life insurance
+ Vision insurance
+ Paid time off
+ Growth potential
_*Part-time benefits could vary_
**WHY WORK FOR PRIMEFLIGHT?**
+ We are committed to being a leading provider of commercial services within the aviation industry
+ Our teams focus on maintaining a positive working environment and treating all team members with respect
+ With more than 200 locations across the world, we offer opportunities for career progression
+ Enjoy a competitive pay scale
**ABOUT US**
+ We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
**BECOME AN PASSENGER SERVIE AGENT!**
Our Passenger Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Passenger Service Agent must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.
**WHAT IT'S LIKE TO WORK AS A PASSENGER SERVIE AGENT**
+ Greet and assist passengers at the airport with check-in, boarding, and general inquiries
+ Provide accurate information on flight schedules, gate assignments, and airport services
+ Handle passenger check-in and baggage processing efficiently and courteously
+ Assist passengers with self-service kiosks and online check-in procedures
+ Effectively resolve customer issues and complaints in a professional and timely manner
+ Make announcements and keep passengers informed about flight changes and boarding times
+ Handle the boarding process, including verifying travel documents and issuing boarding passes
+ Coordinate with ground staff and crew to ensure a smooth passenger experience
+ Process ticket sales, upgrades, and re-bookings as needed
+ Exceed customer service and safety standards set by PrimeFlight
+ Perform any additional duties as assigned by management
**QUALIFICATIONS**
+ 18 years of age or older
+ Eligible to work in the United States
+ One year of customer service experience
+ Ability to read, write, speak, and understand the English language, to include documents
+ Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices
+ Effectively communicate both in-person and through electronic means
+ Pass a background check and drug screen
+ Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs)
+ Ability to work any day/shift, including holidays, within a 24/7 operation
**PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:**
+ Ability to lift up to 70 pounds
+ Prolonged standing and walking in an indoor/outdoor environment as applicable
+ Must be able to push, pull
+ Must be able to reach with arms and grasp with hands
+ Must be able to bend, stretch, squat, and kneel
+ Exposure to moderate and at times high noise levels
+ Be able to hear and respond to the spoken voice and to audible alarms
+ Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
**PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
**INTRODUCTION**
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, **team-oriented environment, we want to speak to you!**
**Perks of the job:**
+ 401(k)
+ 401(k) matching
+ Dental insurance
+ Health insurance
+ Life insurance
+ Vision insurance
+ Paid time off
+ Growth potential
_*Part-time benefits could vary_
**WHY WORK FOR PRIMEFLIGHT?**
+ We are committed to being a leading provider of commercial services within the aviation industry
+ Our teams focus on maintaining a positive working environment and treating all team members with respect
+ With more than 200 locations across the world, we offer opportunities for career progression
+ Enjoy a competitive pay scale
**ABOUT US**
+ We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
**BECOME AN PASSENGER SERVIE AGENT!**
Our Passenger Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Passenger Service Agent must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.
**WHAT IT'S LIKE TO WORK AS A PASSENGER SERVIE AGENT**
+ Greet and assist passengers at the airport with check-in, boarding, and general inquiries
+ Provide accurate information on flight schedules, gate assignments, and airport services
+ Handle passenger check-in and baggage processing efficiently and courteously
+ Assist passengers with self-service kiosks and online check-in procedures
+ Effectively resolve customer issues and complaints in a professional and timely manner
+ Make announcements and keep passengers informed about flight changes and boarding times
+ Handle the boarding process, including verifying travel documents and issuing boarding passes
+ Coordinate with ground staff and crew to ensure a smooth passenger experience
+ Process ticket sales, upgrades, and re-bookings as needed
+ Exceed customer service and safety standards set by PrimeFlight
+ Perform any additional duties as assigned by management
**QUALIFICATIONS**
+ 18 years of age or older
+ Eligible to work in the United States
+ One year of customer service experience
+ Ability to read, write, speak, and understand the English language, to include documents
+ Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices
+ Effectively communicate both in-person and through electronic means
+ Pass a background check and drug screen
+ Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs)
+ Ability to work any day/shift, including holidays, within a 24/7 operation
**PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:**
+ Ability to lift up to 70 pounds
+ Prolonged standing and walking in an indoor/outdoor environment as applicable
+ Must be able to push, pull
+ Must be able to reach with arms and grasp with hands
+ Must be able to bend, stretch, squat, and kneel
+ Exposure to moderate and at times high noise levels
+ Be able to hear and respond to the spoken voice and to audible alarms
+ Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
**PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
View Now
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6
Passenger Service Agent -John Glenn Columbus International Airport (CMH)
43201 Columbus, Ohio
PrimeFlight Aviation Services
Posted 2 days ago
Job Viewed
Job Description
**Description**
**INTRODUCTION**
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, **team-oriented environment, we want to speak to you!**
**Perks of the job:**
+ 401(k)
+ 401(k) matching
+ Dental insurance
+ Health insurance
+ Life insurance
+ Vision insurance
+ Paid time off
+ Growth potential
_*Part-time benefits could vary_
**WHY WORK FOR PRIMEFLIGHT?**
+ We are committed to being a leading provider of commercial services within the aviation industry
+ Our teams focus on maintaining a positive working environment and treating all team members with respect
+ With more than 200 locations across the world, we offer opportunities for career progression
+ Enjoy a competitive pay scale
**ABOUT US**
+ We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
**BECOME AN PASSENGER SERVIE AGENT!**
Our Passenger Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Passenger Service Agent must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.
**WHAT IT'S LIKE TO WORK AS A PASSENGER SERVIE AGENT**
+ Greet and assist passengers at the airport with check-in, boarding, and general inquiries
+ Provide accurate information on flight schedules, gate assignments, and airport services
+ Handle passenger check-in and baggage processing efficiently and courteously
+ Assist passengers with self-service kiosks and online check-in procedures
+ Effectively resolve customer issues and complaints in a professional and timely manner
+ Make announcements and keep passengers informed about flight changes and boarding times
+ Handle the boarding process, including verifying travel documents and issuing boarding passes
+ Coordinate with ground staff and crew to ensure a smooth passenger experience
+ Process ticket sales, upgrades, and re-bookings as needed
+ Exceed customer service and safety standards set by PrimeFlight
+ Perform any additional duties as assigned by management
**QUALIFICATIONS**
+ 18 years of age or older
+ Eligible to work in the United States
+ One year of customer service experience
+ Ability to read, write, speak, and understand the English language, to include documents
+ Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices
+ Effectively communicate both in-person and through electronic means
+ Pass a background check and drug screen
+ Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs)
+ Ability to work any day/shift, including holidays, within a 24/7 operation
**PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:**
+ Ability to lift up to 70 pounds
+ Prolonged standing and walking in an indoor/outdoor environment as applicable
+ Must be able to push, pull
+ Must be able to reach with arms and grasp with hands
+ Must be able to bend, stretch, squat, and kneel
+ Exposure to moderate and at times high noise levels
+ Be able to hear and respond to the spoken voice and to audible alarms
+ Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
**INTRODUCTION**
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, **team-oriented environment, we want to speak to you!**
**Perks of the job:**
+ 401(k)
+ 401(k) matching
+ Dental insurance
+ Health insurance
+ Life insurance
+ Vision insurance
+ Paid time off
+ Growth potential
_*Part-time benefits could vary_
**WHY WORK FOR PRIMEFLIGHT?**
+ We are committed to being a leading provider of commercial services within the aviation industry
+ Our teams focus on maintaining a positive working environment and treating all team members with respect
+ With more than 200 locations across the world, we offer opportunities for career progression
+ Enjoy a competitive pay scale
**ABOUT US**
+ We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
**BECOME AN PASSENGER SERVIE AGENT!**
Our Passenger Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Passenger Service Agent must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.
**WHAT IT'S LIKE TO WORK AS A PASSENGER SERVIE AGENT**
+ Greet and assist passengers at the airport with check-in, boarding, and general inquiries
+ Provide accurate information on flight schedules, gate assignments, and airport services
+ Handle passenger check-in and baggage processing efficiently and courteously
+ Assist passengers with self-service kiosks and online check-in procedures
+ Effectively resolve customer issues and complaints in a professional and timely manner
+ Make announcements and keep passengers informed about flight changes and boarding times
+ Handle the boarding process, including verifying travel documents and issuing boarding passes
+ Coordinate with ground staff and crew to ensure a smooth passenger experience
+ Process ticket sales, upgrades, and re-bookings as needed
+ Exceed customer service and safety standards set by PrimeFlight
+ Perform any additional duties as assigned by management
**QUALIFICATIONS**
+ 18 years of age or older
+ Eligible to work in the United States
+ One year of customer service experience
+ Ability to read, write, speak, and understand the English language, to include documents
+ Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices
+ Effectively communicate both in-person and through electronic means
+ Pass a background check and drug screen
+ Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs)
+ Ability to work any day/shift, including holidays, within a 24/7 operation
**PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:**
+ Ability to lift up to 70 pounds
+ Prolonged standing and walking in an indoor/outdoor environment as applicable
+ Must be able to push, pull
+ Must be able to reach with arms and grasp with hands
+ Must be able to bend, stretch, squat, and kneel
+ Exposure to moderate and at times high noise levels
+ Be able to hear and respond to the spoken voice and to audible alarms
+ Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
View Now
7