200 Call Center Agent jobs in Cleveland
Call Center Agent - Veterans Evaluation Services (Remote)
Posted 23 days ago
Job Viewed
Job Description
Maximus is currently hiring for Call Center Agents to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Call Center Agent is responsible for screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike. This position will require daily high volume inbound and outbound calling.
This position will start training on Monday, November 3, 2025.
Due to contract requirements, only US Citizens and Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Properly authenticate each caller before verifying or releasing any information.
- Place outgoing and receive incoming calls to and from Veterans regarding compensation and pension exams.
- Verify and modify personal information.
- Obtain scheduling availability and traveling availability of Veterans.
- Confirm or reschedule appointments.
- Properly modify changes and document information in OMS.
- Forward calls to staff members in other departments.
- Notify providers of cancellations for appointments scheduled within 72 hours from time of call.
- Submit templates and other requests to various individuals and departments within the Agency.
- Explain policies and procedures of VES and the VA to Veterans who are unfamiliar with our company.
- Explain the purpose of attending required exams, explain approximate time frames for returning reports/documents to the VA, and explain the process for travel reimbursement.
- Maintain maximum security implementing and enforcing HIPPA with medical providers, veterans, and VA employees.
- Receive/submit power of attorney forms to diagnostics.
- Maintain a low call time of 5 minutes or less per call.
- Maintain all emails and respond efficiently.
- Respond efficiently to web contacts sent by veterans.
- Ability to commit to a five week training period of 8:00AM-4:30PM CT Monday-Friday with zero absences starting Monday November 3, 2025 is required.
- After training is completed, the ability to work a shift between the hours of 5:45AM-7:00PM CT Monday-Friday or between the hours of 7:15AM-4:00PM CT Tuesday-Saturday is required.
- Minimum six (6) months Customer Service experience is required.
- Previous VES experience is preferred.
- One (1) year previous Call center experience is preferred.
Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment.
New hires will be required to provide their current, permanent home address so that equipment can be sent out. It is required to notify recruitment if you experience or anticipate a future change in address between the time of offer, and through the first 5 weeks of training, as soon as possible. Delivery to PO Boxes will not be accommodated, must be a physical address.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Minimum Requirements
- High School Diploma or GED required.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .
Minimum Salary
$
17.75
Maximum Salary
$
21.20
Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed
Posted 3 days ago
Job Viewed
Job Description
Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
* $5- 150 (per 1 hour session)
* 300- 750 (multi-session studies)
Job Requirements:
* Show up at least 10 mins before discussion start time.
* Participate by completing written and oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smartphone with working camera or desktop/laptop with webcam
* Must have access to high speed internet connection
* Desire to fully participate in one or several of the above topics
* Ability to read, understand, and follow oral and written instructions.
* Call center representative agent experience is not necessary.
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed should you choose to work from home remotely.
* No minimum hours. You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Customer Service / Cashier
Posted 3 days ago
Job Viewed
Job Description
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
Customer Service / Cashier
Posted 3 days ago
Job Viewed
Job Description
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
Customer Service / Cashier
Posted 3 days ago
Job Viewed
Job Description
Why should you apply?
+ Free Meals during your shift
+ Flexible Scheduling
+ Fun Work Environment
+ Paid Training
+ Advancement Opportunities
+ Competitive Pay
+ GED/Scholarship Opportunities
+ Retail Discount Program to save $ at other retail establishments.
+ Referral Program available at Most Locations - ask for details.
+ Early Access to New Menu Items
The successful Customer Service Crew Member is able to:
+ Greet and positively engage guests in the restaurant.
+ Accurately accept the guests' orders and process payments.
+ Address and resolve all guest inquiries and concerns in a timely manner.
+ Maintain a safe, secure, and comfortable area for guests and team members.
+ Work well with our Delivery Partners
+ Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
The successful Food/Kitchen Service Crew Member is able to:
+ Answering questions about menu items and promotions
+ Prepare Ingredients and Menu Items
+ Restocking product and workstations
+ Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
+ Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors
Requirements:
+ Must be at least 16 years of age. No previous experience required.
+ Must have reliable transportation.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
+ Must be able to stand for long periods of time.
+ Must be able to lift up to 50 lbs. with assistance.
+ Must get along well with coworkers and guests through a positive and friendly demeanor.
If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!
Company Introduction
At Taco Bell, we've had innovation on our mind since Glen Bell started serving tacos at the first location in 1962 in Downey, California. Since then, we've grown to be a culture-centric, lifestyle brand that provides craveable, affordable Mexican-inspired food with bold flavors. Not only do we provide breakthrough value, we offer quality ingredients and are the first QSR restaurant to offer American Vegetarian Association (AVA)-certified menu items.
Customer Service Associate
Posted 9 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 16803 LORAIN AVE,CLEVELAND,OH,44111
**Full District Office Address:** 16803 LORAIN AVE,CLEVELAND,OH, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 03310-CLEVELAND OH
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
Customer Service Associate
Posted 9 days ago
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Overnight
**Job Function:** Retail
**Full Store Address:** 16803 LORAIN AVE,CLEVELAND,OH,44111
**Full District Office Address:** 16803 LORAIN AVE,CLEVELAND,OH, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 03310-CLEVELAND OH
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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Customer Service Associate
Posted 18 days ago
Job Viewed
Job Description
**Wage** : $17.50/hr
**Qualifications:**
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
**Apply** today and shift your **career** into drive for **tomorrow!**
**Benefits and Perks:**
Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!** Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service/Sales
Posted 1 day ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $16.50 - $19.50
Customer Service/Sales
Posted 1 day ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $16.50 - $19.50