Customer Service Representative

The Woodlands, Texas Generator Supercenter

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Responsibilities of a Customer Service Representative

  • Be the main point of contact of assigned customers
  • Follow up regularly after closing a sale to ensure client satisfaction
  • Respond promptly to customer queries and complaints to find solutions and defuse tension
  • Pass on issues to account managers when needed
  • Present new or additional products and services to existing customers
  • Send reports on sales activity, accounts status and possible issues

Skills:

  • Experience in customer service is a plus
  • Strong communication and negotiation skills
  • Excellent organizational and multitasking ability
  • Assertiveness and confidence
  • Goal-driven with ability to work under pressure
  • Good problem-solving skills

Generator Supercenter - Headquarters

23123 TX-249, Tomball, TX, 77375

View Now

Customer Service Representative

The Woodlands, Texas PostNet

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.

What You Bring To The Table:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Basic Math Skills
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver's license and reliable transportation required.
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and design software
  • Ability to work flexible hours.
  • Some supervisory skills preferred.
  • Notary Public certification may be required.
  • Bi-Lingual is a plus (Spanish)
What We Expect Of You:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
  • Assist with print jobs and printed items, i.e. copies, signs, banners, booklets, poster, vinyl stickers, cutting, collating, assembly.
  • Assist in Custome t-shirt and promotional product fulfillment.
Physical And Safety Requirements:
  • Must be able to stand behind a sales counter for extended periods of time.
  • Must be able to lift at least 50 pounds.
  • Must be able to communicate clearly with customers by email, by phone, and in-person.
  • May be required to operate a motor vehicle.
  • Must perform all duties in a safe and efficient manner.

Compensation: $12.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We Invite Everyone To Apply!
View Now

Customer Service Representative

Kingwood, Texas U-Haul International, Inc

Posted today

Job Viewed

Tap Again To Close

Job Description

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

View Now

Customer Service Representative

77396 Humble, Texas Sibelco

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Location: Houston HQ Office

At Sibelco, we advance life through materials. For over 150 years, we've been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we're proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.

Are We the Perfect Match?

At Sibelco, we believe building a successful career is a two-way journey. We're looking for individuals who share our values and vision, just as much as you're seeking a company that aligns with your aspirations. Together, we can shape the future.

Role Purpose
  • The jobholder ensures that they work to the departmental processes in order to provide excellent customer service whilst still complying with local regulations
  • Organizing the receipt and processing of orders, ensuring that customer requirements are met, and providing compliant documentation
  • Giving commercial assistance to both customers and sales managers in e.g. handling offers and ensuring information flows
  • Handles and ensures the correct workflow of external complaints
Responsibilities
  • Customer Onboarding: Acts as the first line of service for the customers, having the ability to serve them and to coordinate any commercial, technical or operational issues
  • Order and Contract Management: Communicates with customers to ensure order entry and amendments are carried out according to customer requirements and verifies order information to ensure correct and compliant documentation is issued
  • Customer Inquiry handling: Accepts and logs (CRM) external complaints and provides feedback after investigation by the QA Manager and in consultation with the Sales Manager
  • Data Management: Updates systems and shipment files to ensure the work trail can be audited if required
  • Logistics: Perform inbound and outbound forwarding activities
  • Export: Track shipments and communicate with customers about the transportation progress / Coordinate shipping with customs agents for clearance on overseas deliveries
About You
  • Bachelor degree in Logistics, Business Administration, Transportation or other relevant field or equivalent by experience
  • Or prior experience in customer services or logistics role in an international environment with experience in export/import document handling
  • English proficient verbal & writing
  • Local language of the country of base and main operations proficient verbal & writing

Why Join Us?

Sibelco is more than a workplaceit's a community that encourages growth, innovation, and collaboration. Here's what you can look forward to when you join our team:

  • Meet Our People: Careers
  • Learn About Our Recruitment Process: Learn More
  • Discover Our Sustainability Goals: Sibelco priorities

We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.

How to Apply

Follow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option.

Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.

View Now

Customer Service Associate

77301 Conroe, Texas Consolidated Electrical Distributors

Posted today

Job Viewed

Tap Again To Close

Job Description

Summary
Job title: Customer Service Associate
Job ID: null
Department: Conroe - CED
Location: null-null
Description
Summary:
We are a fast-growing industrial electrical and automation solutions organization. We are looking for energetic people who can learn quickly. We offer the training and guidance necessary to be able to start performing your job as quickly and as efficiently as possible.
Purpose:
Receive, store, select, pack, and distribute warehouse inventory while providing the best customer service to our customers while onsite at customer facilities or industrial job sites.
Reports to: Profit Center Manager
Minimum Qualifications:
- Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
- Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers' instructions and safety instructions.
- Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions.
- Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required.
- High school diploma or GED.
- Must have a valid driver's license.
- Ability to pass a DOT commercial driver medical certification physical.
- General knowledge of electrical products.
- Ability to effectively communicate with co-workers to aid in satisfying customer requirements.
- Ability to perform basic mathematical calculations in order to accurately complete job tasks.
- Ability to organize and prioritize job tasks and requirements.
- Able to meet deadlines.
- Excellent attendance record required.
- Able to work overtime as needed.
- Other duties as assigned.
- Receives material coming into the building by vendors, customers, or other warehouses accurately and promptly.
- Verifies the quantity and description of materials received by checking merchandise against the packing list.
- Prepares a receiving report if none is available.
- Assembles and fills orders to be shipped to customers or other locations.
- Loads common carrier and company vehicles.
- Assembles customer orders to be shipped via UPS.
- Processes paperwork regarding UPS shipments including: verifying that the merchandise to be shipped is correct, applying the correct UPS postage tape, following customer shipping instructions and insuring the shipment when necessary.
- Gathers assembled orders that are in carts and verifies their quantities and descriptions. Counts and writes total quantity of merchandise being shipped on the invoice.
- Packs each order into a container and arranges the container onto a shelf according to truck route.
- Stocks incoming orders onto shelves.
- Measures, cuts, and spools wire materials.
- Verifies quantities and items being shipped against the invoice.
- Substitutes for other warehouse personnel when needed.
- Makes deliveries as needed.
Preferred Qualifications:
- Microsoft Office Excel experience preferred.
- Basic computer skills required.
- Microsoft Outlook experience preferred.
- Knowledge of basic warehouse procedures
- Knowledge of processes for receiving, selecting, packing and shipping
- Ability to interact with customers in a positive way to build relationships and additional sales opportunities.
- Ability to be detail oriented
- Ability to work in a fast paced environment
- Ability to work with little or no supervision
- Ability to successfully complete all Company training designed to comply with regulatory requirements
- Ability to perform physical requirements
Working Conditions:
Warehouse and office environment. May be some exposure to dust, heat or cold, and other seasonal changes. On-site at manufacturing facilities and industrial construction job sites delivering material and performing VMI activities.
Supervisory Responsibilities: No
Essential Job Functions:
- Perform any and all physical requirements necessary to lift and move inventory around the warehouse.
- Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturers' instructions.
- Maintain the warehouse in an orderly and clean state; follow all company safety procedures; perform daily safety inspections.
- Unload delivery vehicles, accurately identifying material, breaking down material, and noting discrepancies per CED processes.
- Accurately store product to proper location per CED process; the use of light equipment may be required.
- Select and pack customer orders per the CED process; ensure conformance to customer standards and expectations.
- Delivery Driver; operate a light van or flatbed delivery truck to deliver customer orders; ensure that customers' orders are delivered to meet customer expectations.
- Perform will call duties for counter employees.
- Perform miscellaneous clerical duties such as daily cycle counts.
- Perform counter sale responsibilities as backup personnel; ensure conformance to customer standards and expectations.
- Make sure customers have the best service possible.
- Identify additional sales opportunities at customer sites.
- Build relationships with customers that you work with to gain additional business insights.
- Restock on-site inventories (VMI) at customers, look for additional crib items to add to VMI program, and make changes to quantities and products based on customer discussions and feedback.
- Use phone/tablet based VMI applications to track and reorder customer inventory.
- Create outbound shipping documents using warehouse computers and confirming deliveries using shipment applications on mobile tablets.
- Other duties as assigned.
CED is an Equal Opportunity Employer - Disability | Veteran
Benefits:
Benefits available for this position are:
+ Insurance - Medical, Dental, Vision Care for full-time positions
+ Insurance - Medical only for part-time positions, 30+ hours/week
+ Disability Insurance
+ Life Insurance
+ 401(k)
+ Paid Sick Leave
+ Paid Holidays
+ Paid Vacation
+ Health Savings Account (HSA) and matching
+ Dependent Care Flexible Spending Account (FSA)
+ Teledoc
+ Paid Pregnancy & New Parent Leave
View Now

Customer Service Associate

77301 Conroe, Texas Consolidated Electrical Distributors

Posted today

Job Viewed

Tap Again To Close

Job Description

Summary
Job title: Customer Service Associate
Job ID: null
Department: Conroe - CED
Location: null-null
Description
Summary:
We are a fast-growing industrial electrical and automation solutions organization. We are looking for energetic people who can learn quickly. We offer the training and guidance necessary to be able to start performing your job as quickly and as efficiently as possible.
Purpose:
Receive, store, select, pack, and distribute warehouse inventory while providing the best customer service to our customers while onsite at customer facilities or industrial job sites.
Reports to: Profit Center Manager
Minimum Qualifications:
- Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds.
- Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers' instructions and safety instructions.
- Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions.
- Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required.
- High school diploma or GED.
- Must have a valid driver's license.
- Ability to pass a DOT commercial driver medical certification physical.
- General knowledge of electrical products.
- Ability to effectively communicate with co-workers to aid in satisfying customer requirements.
- Ability to perform basic mathematical calculations in order to accurately complete job tasks.
- Ability to organize and prioritize job tasks and requirements.
- Able to meet deadlines.
- Excellent attendance record required.
- Able to work overtime as needed.
- Other duties as assigned.
- Receives material coming into the building by vendors, customers, or other warehouses accurately and promptly.
- Verifies the quantity and description of materials received by checking merchandise against the packing list.
- Prepares a receiving report if none is available.
- Assembles and fills orders to be shipped to customers or other locations.
- Loads common carrier and company vehicles.
- Assembles customer orders to be shipped via UPS.
- Processes paperwork regarding UPS shipments including: verifying that the merchandise to be shipped is correct, applying the correct UPS postage tape, following customer shipping instructions and insuring the shipment when necessary.
- Gathers assembled orders that are in carts and verifies their quantities and descriptions. Counts and writes total quantity of merchandise being shipped on the invoice.
- Packs each order into a container and arranges the container onto a shelf according to truck route.
- Stocks incoming orders onto shelves.
- Measures, cuts, and spools wire materials.
- Verifies quantities and items being shipped against the invoice.
- Substitutes for other warehouse personnel when needed.
- Makes deliveries as needed.
Preferred Qualifications:
- Microsoft Office Excel experience preferred.
- Basic computer skills required.
- Microsoft Outlook experience preferred.
- Knowledge of basic warehouse procedures
- Knowledge of processes for receiving, selecting, packing and shipping
- Ability to interact with customers in a positive way to build relationships and additional sales opportunities.
- Ability to be detail oriented
- Ability to work in a fast paced environment
- Ability to work with little or no supervision
- Ability to successfully complete all Company training designed to comply with regulatory requirements
- Ability to perform physical requirements
Working Conditions:
Warehouse and office environment. May be some exposure to dust, heat or cold, and other seasonal changes. On-site at manufacturing facilities and industrial construction job sites delivering material and performing VMI activities.
Supervisory Responsibilities: No
Essential Job Functions:
- Perform any and all physical requirements necessary to lift and move inventory around the warehouse.
- Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturers' instructions.
- Maintain the warehouse in an orderly and clean state; follow all company safety procedures; perform daily safety inspections.
- Unload delivery vehicles, accurately identifying material, breaking down material, and noting discrepancies per CED processes.
- Accurately store product to proper location per CED process; the use of light equipment may be required.
- Select and pack customer orders per the CED process; ensure conformance to customer standards and expectations.
- Delivery Driver; operate a light van or flatbed delivery truck to deliver customer orders; ensure that customers' orders are delivered to meet customer expectations.
- Perform will call duties for counter employees.
- Perform miscellaneous clerical duties such as daily cycle counts.
- Perform counter sale responsibilities as backup personnel; ensure conformance to customer standards and expectations.
- Make sure customers have the best service possible.
- Identify additional sales opportunities at customer sites.
- Build relationships with customers that you work with to gain additional business insights.
- Restock on-site inventories (VMI) at customers, look for additional crib items to add to VMI program, and make changes to quantities and products based on customer discussions and feedback.
- Use phone/tablet based VMI applications to track and reorder customer inventory.
- Create outbound shipping documents using warehouse computers and confirming deliveries using shipment applications on mobile tablets.
- Other duties as assigned.
CED is an Equal Opportunity Employer - Disability | Veteran
View Now
Be The First To Know

About the latest Client relations manager Jobs in Porter Heights !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Client Relations Manager Jobs View All Jobs in Porter Heights