client service representative

32806 Orlando, Florida Banfield Pet Hospital

Posted 2 days ago

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Job Description

The Client Service Coordinator ("CSC") drives the f low of clients and p ets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and p ets), ensures good communication with associates and clients, and coord inates the care of clients and p ets in a hap py, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
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Veterinary Client Service Representative

32163 The Villages, Florida VCA Animal Hospitals

Posted 2 days ago

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VCA Buffalo Ridge Animal Hospital is seeking an experienced, full-time, caring, hardworking, Veterinary Receptionist to become part of our already incredible team! Candidates must be able to answer multiple phone lines, schedule appointments, and be efficient with data entry. Strong multi-tasking skills along with high standards in client service are required. The applicant must be available to work a rotating Saturday schedule and weeknight closing shifts until 8:00 p.m. Veterinary experience is required for this position
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
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Client Service Representative II

32795 Lake Mary, Florida Insight Global

Posted 2 days ago

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Job Description
Job Description:
Insight Global is seeking a skilled Client Service Representative II to support our international fortune 500 banking partner to join their Client Processing team. The Client Service Rep II will be primarily responsible for taking financially focused trade calls for multiple management companies. This team provides an elite, quality customer service, educational support to their customers on a daily basis. They create a culture of breeding leaders, inspiring innovative thinking, and developing successful career paths by multi-tasking and educating their callers with accurate information. This includes a sharp focus on superior phone interaction techniques, accurate account transaction processing in a time sensitive manner and detailed problem resolution.
Responsibilities:
- Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
- Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific customer needs.
- Provides product knowledge and technical assistance as necessary.
- Responds to customer inquiries.
- Investigates and corrects errors in customer accounts and statements.
- Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Enters information a computerized database.
- Communicates any problems or issues to management.
- To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
- Responds to customer verbal and/or written inquiries.
- Records details about customer inquiries. Helps resolve complicated customer complaints.
- Coordinates and expedites customer inquiries to other departments for resolution.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- High school diploma or GED
- 1-2 years of inbound call-center customer service experience
- Financial services or banking industry experience
- Ability to efficiently follow processes and problem solve in real time
- Extremely reliable and consistent - Additional degrees
- Excel skills
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Customer Support Specialist

32771 Sanford, Florida Compunnel

Posted 2 days ago

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JOB SUMMARY:

The Customer Support Specialist provides order processing and sales-related support to internal and external customers while delivering legendary service. This role is responsible for processing orders, resolving billing issues, supporting sales teams, and collaborating with cross-functional departments to ensure accurate and timely fulfillment. Based in Sanford, Florida, the position is part of the Florida regional team and is best suited for individuals who thrive in a fast-paced environment, excel at problem-solving, and are motivated by teamwork and service excellence.

KEY RESPONSIBILITIES:
  • Process product and service orders via direct customer contact or sales input.
  • Monitor and maintain order backlog, proactively communicating status updates and changes.
  • Coordinate with operations, finance, and shipping teams to ensure accurate delivery timelines.
  • Maintain and organize customer files, including contracts, quotes, and related documentation.
  • Investigate and resolve billing disputes in coordination with A/R collections.
  • Provide product availability, pricing, and formal quotations to customers and sales teams.
  • Support sales teams with both preand post-order requirements.
  • Provide backup coverage across departments and participate in process improvement initiatives.
  • Engage in long lead-time order handling, including follow-up until project start-up.
REQUIRED QUALIFICATIONS:
  • 0-2+ years of experience in customer service, order management, or sales support.
  • Strong customer service background with proactive communication skills.
  • Strong verbal and written communication abilities.
  • Technical aptitude with strong problem-solving mindset.
  • Ability to work cross-functionally within a matrixed organization.
  • Proficiency in Microsoft Office applications.
PREFERRED QUALIFICATIONS:
  • Experience with CRM systems ( preferred).
  • Familiarity with ERP systems (AS/400, SCPQ tools).
  • Mechanical aptitude.
KEY COMPETENCIES:
  • Customer-centric mindset with a strong focus on service quality.
  • Initiative-driven with a willingness to ask questions and solve problems.
  • Continuous improvement orientation.
  • Strong collaboration skills across teams and functions.
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Customer Support Specialist

32885 Orlando, Florida Bearing Distributors

Posted 5 days ago

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Job Description

Bearing Distributors Inc. (BDI) is the leading and fastest growing privately held global supplier of industrial products and services to companies throughout the world. Our commitment to customer service and technical expertise have been the trademark of our success and global expansion.

BDI's Brand is Success Made Easier. This is our promise to our Customers, our Team Members, our Suppliers, and our Shareholders. Everything we do focuses on delivering Success to each group.

BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and everchanging entrepreneurial environment.

Job Definition:

The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.

Responsibilities:
  • Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
  • Enter and maintain sales orders and expedite previous sales orders.
  • Accurately quote product to the customer.
  • Purchase product directly from the manufacturer.
  • Assist and support the outside sales staff, including customer follow-up.
  • Identify and document cost savings.
  • Capture over-the-counter sales with walk in customers.
  • May perform occasional duties in the warehouse, such as shipping and receiving.
  • Responsible for other duties as they are assigned.
Qualifications:
  • High School Diploma or GED required.
  • 1 years in a customer service or sales environment preferred.
  • Strong Microsoft Outlook and general computer skills.
  • Great communication and telephone skills.
  • Exceptional math skills.
  • Ability to work independently and in a team environment.
  • Must be able to lift 50 pounds of product.
  • Ability to multitask and prioritize tasks.
Preferred Qualifications:
  • Basic product knowledge of bearings and power transmission products, with emphasis placed on mechanical aptitude.

*BDI reserves the right to change job duties at any time. The job description is not designed to cover every requirement of the job.

BDI - WHO WE ARE

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