22,527 Community Social Care Worker jobs in the United States

• The perfect mix of autonomy and team solidarity to support your day-to-day work.
• Team meetings and weekly supervision focused on collaboration and professional growth.
• Some schedule flexibility based on client availability.
• Connect with clients in the community at their home, or community settings- Everyday is a new experience!
• Mileage reimbursement and a company vehicle available for shared team use.
• Build relationships with clients that have a lasting impact on their lives.

• Assesses whole family needs including basic needs, therapeutic, medical, and other needs
• Provides support and crisis management related to family needs.
• Assists in linking families with needed community support services, programs, and agencies; advocates for clients' rights and access to services.
• Works as liaison with DCF, hospitals, other community-based services, family members, and significant others.
• Processes appropriate requests for flex funding
• Works in collaboration with Parent Navigators
• Additional duties as assigned.

• Proudly recognized as a Top Workplace for 11 consecutive years!

• Enjoy ample paid time off, including a special day off for your birthday!

• Benefit from contributions to your 403b Retirement Plan.

• Competitive premiums with added discounts on pet, auto, and home insurance!

• Tuition reimbursement and professional development programs.
• Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
• Exclusive tuition discounts for CHR employees at several local colleges/universities.

• FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
• Clinical supervision and/or mentoring available at many programs.
• Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.

• Annual wellness stipend.
• FREE premium subscription to the Calm app, for employees and their families.
• Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
• Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.

• Participate in leadership luncheons with our CEO and various agency committees!

• Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

• Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.

• The perfect mix of autonomy and team solidarity to support your day-to-day work.
• Team meetings and weekly supervision focused on collaboration and professional growth.
• Some schedule flexibility based on client availability.
• Connect with clients in the community at their home, or community settings- Everyday is a new experience!
• Mileage reimbursement and a company vehicle available for shared team use.
• Build relationships with clients that have a lasting impact on their lives.

• Assesses whole family needs including basic needs, therapeutic, medical, and other needs
• Provides support and crisis management related to family needs.
• Assists in linking families with needed community support services, programs, and agencies; advocates for clients' rights and access to services.
• Works as liaison with DCF, hospitals, other community-based services, family members, and significant others.
• Processes appropriate requests for flex funding
• Works in collaboration with Parent Navigators
• Additional duties as assigned.

• Proudly recognized as a Top Workplace for 11 consecutive years!

• Enjoy ample paid time off, including a special day off for your birthday!

• Benefit from contributions to your 403b Retirement Plan.

• Competitive premiums with added discounts on pet, auto, and home insurance!

• Tuition reimbursement and professional development programs.
• Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
• Exclusive tuition discounts for CHR employees at several local colleges/universities.

• FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
• Clinical supervision and/or mentoring available at many programs.
• Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.

• Annual wellness stipend.
• FREE premium subscription to the Calm app, for employees and their families.
• Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
• Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.

• Participate in leadership luncheons with our CEO and various agency committees!

• Weekly video updates from our CEO and monthly newsletters to keep you in the loop.

• Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.

Additional $6.00/hr. Safety Incentive Pay

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$22.49/hr.

Maximum Offer

33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: MDC-Medication Assisted Trtmt

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Tuberculosis testing is completed upon hire and additionally as required

Department: Behavioral and Mental Health

COMMUNITY SUPPORT WORKER at University of New Mexico - Hospitals summary:

A Community Support Worker coordinates and provides services to individuals and families to promote rehabilitation, recovery, and resiliency. They assist clients in crisis situations, advocate for access to medical and community resources, and collaborate with multidisciplinary teams to meet treatment goals. The role involves facilitating life skills development, crisis intervention, and ongoing client assessment while adhering to patient safety and documentation standards.

Additional $6.00/hr. Safety Incentive Pay

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$22.49/hr.

Maximum Offer

33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: MDC-Medication Assisted Trtmt

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Tuberculosis testing is completed upon hire and additionally as required

Department: Behavioral and Mental Health

Keywords:

community support, mental health, crisis intervention, patient advocacy, rehabilitation, recovery, life skills development, behavioral health, resource coordination, multidisciplinary collaboration

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: CPC Programs for Children

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise

Department: Behavioral and Mental Health

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 22.49/hr.

Maximum Offer

$ 33.74/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Neuropsychology Clinic

In this position your primary duties will involve spending multiple hours with patients while administering a variety of cognitive and psychological tests, as well as scoring the assessments after the evaluation. These tests measure things like intelligence, memory, personality, and mental health conditions. Psychometrists working in the role of community support workers are under the supervision of neuropsychologists and do not diagnose patients themselves, but they play a key role in gathering important data with the assessments and their behavioral observations during the evaluation. Psychometrists also communicate with the attending provider during the evaluation to ensure the evaluation is completed in a manner that ensures the best patient care is provided. You will also help make sure the proper resources have been set up prior to the appointment, for example that interpreter services have been requested when necessary, and also make sure that patients have adequate understanding of what a neuropsychological evaluation involves prior to their appointment. 

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Coordinate and provide services and resources to individuals/families necessary to promote rehabilitation, recovery, and resiliency. Identify and address the strengths, which will aid the individual or family in the recovery and resiliency process, as well as the barriers that could impede the development of skills needed for independent functioning in the community. Support the individual and the family in crisis situations; provide personalized interventions to develop, facilitate, or enhance an individual’s ability to make informed and independent decisions. The patient care assignment may include children who are at risk of/or experiencing serious emotional, neurobiological, and/or behavioral disorders; adults with severe mental illness (SMI), individuals with chronic substance abuse, and/or individuals with co-occurring disorders. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult, and geriatric age groups.

Detailed responsibilities:
* PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
* NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
* COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
* LIFE SKILLS - Facilitate and encourage the development of skills in the following areas: activities of daily living, interpersonal coping, socialization, & community functioning. Based on the needs of the individual, this function could include facilitating adaptation to the home, school, work, recreational, and social environments; pro-active self-care, nutrition, & money management
* DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback; assume responsibility for acquiring knowledge and experiences to meet goals
* WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; serve as a mentor to promote recovery and resiliency and instill hope; teach symptom monitoring, symptom management, and relapse prevention skills
* WELLNESS - Provide information about illnesses; assist individual with knowledge of their medication, side effects, discuss medication concerns with the provider; facilitate self-motivational skills for medication regimen, including consequences to independent living
* SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on his/her identified strengths and goals. The plan will include a recovery/resiliency management plan, crisis management plan and if requested, advanced directives concerning the individual’s behavioral healthcare
* RESOURCE COORD - Assist the client in obtaining access to and coordination of necessary rehabilitative, medical and other services to include assistance in obtaining financial and medical benefits/entitlements; assist in obtaining and maintaining safe affordable and stable housing, and provision of support and mentoring to behavioral health consumers involved in the Judicial System
* SUPPORT SERVICES - Encourage the development and eventual succession of natural supports in the workplace, school, family, and community environments
* ASSESSMENT - Work with the individual/family to identify personal strengths, needs and barriers to attaining self-identified goals; conduct ongoing assessments to determine if the services accessed are meeting or have adequately met the individual’s needs
* CRISIS INTERVENTION - Assess, support and intervene in crisis situations including the facilitation of the development and use of individual crisis management plans that recognize the early signs of crisis/relapse and use natural supports. Identify & encourage use of alternatives to hospital emergency departments and inpatient hospital services
* TRACKING - Coordinate and monitor use of services, including comprehensive tracking of client activities in relation to care plan such as attendance to all scheduled appointments, reviewing documentation of other in-house providers, and maintaining contact with external providers. Conduct post discharge follow-up contact as appropriate
* DOCUMENTATION - Document all client encounters and those made on behalf of clients; complete and submit billing documentation as appropriate; maintain current and comprehensive client files. Files may contain documents held for safe keeping on behalf of a client
* STATISTICS - Maintain and report applicable statistics regarding programs and client services
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
Nonessential:
* Certified Psychosocial Rehabilitation Practitioner
* Licensed Alcohol and Drug Abuse Counselor or LASI eligible

Physical Conditions:
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Working conditions:
Essential:
* Minor Hazard - physical risks, dirt, dust, fumes, noise
* Tuberculosis testing is completed upon hire and additionally as required

Department: Behavioral and Mental Health

Community Support Worker
REPORTS TO: Clinical Manager
PURPOSE
Under the direction of a clinical manager, the Community Support Worker provides support
to consumers and their families or caregivers with mental health and substance abuse
related issues. The Community Support Worker will facilitate individual mental health
intervention and activities that are strength‐based and focused on promoting recovery,
symptom reduction, while increasing coping skills and help to achieve the highest level of
functioning in the community.
EDUCATION& EXPERIENCE
• Bachelor's degree or at least 2 years of related work experience
GENERAL RESPONSIBILITIES
• Ensure all necessary licenses and/or certifications remain current
• Provide medically necessary services to the consumer in accordance with the
treatment plan that is designed to meet the mental health, educational, vocational,
residential, financial, social and other needs of the consumer.
• Follow Mental Health Rehabilitation Services (MHRS) guidelines
• Ensure that treatment plan authorizations and reauthorizations, CALOCUS/LOCUS
and updated diagnostic assessments and all other assessments are current and DO
NOT expire
• Serve as an intricate member of the SLS team to ensure continuity of care and
supports the services 24 hours a day and seven days per week, as necessary
• Provides structured face‐o‐ e s eduled sessions to consumers at least once per
month, or as needed based on the treatment plans
• Provide services in the home, school, office and community setting
• Ensure that the majority of mental health services are primarily rendered in the
community and limited services remain clinic-based.
• Complete documentation within 24 hours of service or report to supervisor via phone
• Participate in mandatory training
• Assist with the facilitation of staff meetings and trainings
• Collaborate with and provide ongoing updates to the clinical team and psychiatrist,
as needed
• Identify, establish, and continually collaborate with community agencies, providers,
and natural supports and advise team to make referrals as needed
• Listen/respond to and interact with clients, co‐workers, manage t, a other
professionals in a non†dgmental manner
• Communicate objectively, thoroughly, accurately and concisely in a manner
consistent with the cognitive level of the persons involved
• Demonstrate an understanding and acceptance of the organizational mission and
shared purpose to assist individuals by providing quality services
• Participate in efforts to enhance service provision to consumers
• Act and interact to build cohesiveness
• Assist with building a positive rapport with other units and community agencies
2
• Demonstrate professional work ethics, as evidenced by overall dependability,
conscientiousness, and timeliness.
• Other duties as assigned
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to perform
physical activities, drive, stand and walk. In addition, the employee may be required to
restrain a client or physically intervene to resolve an altercation. The physical demands
described must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
ACKNOWLEDGEMENT
By signing this job description, I am accepting this offer of employment for a community
support worker position. Further, I am attesting to my acknowledgment and understanding of
the responsibilities and duties of the clinical manager and possess the core competencies
necessary to perform my job functions

Provides supportive and educational services to youth and adults with Intellectual/Developmental Disabilities who have the Home and Community Based waiver and/or Medicaid, including Medicaid MCOs. The Community Support Worker will provide support to individuals in their homes and the community by teaching skills that foster independence and social connections and promote mental health. Services are primarily offered in the northern part of Chicago and the northern suburbs.

Knowledge, Skills and Responsibilities:

• Facilitate the individual’s participation in activities, skill development, or other supports identified in the Personal Plan, service plan or IMCANS
• Providing support can include, but is not limited to support around daily care, navigating the community/learning transportation; facilitating social and leisure opportunities, promotes interests and skill building; assists with identifying and accessing resources; and activities promote mental health.
• Support the well-being and safety of the individual.
• Advocate on behalf of and promote the individual’s ability to self-advocate.
• Be a part of a collaborative support system that may include family, friends, professionals, and community members.
• Regularly meet with supervisor and clinical team as appropriate.
• Complete accurate documentation of activities on a regular basis (daily, weekly).
• Provide and assist with transportation during meetings with individual.
• Attend team meetings as scheduled.
• Opportunities to be a part of other program activities/events.
• Other duties as assigned

• Must be at least 21 years old, with a high school diploma or GED.
• Demonstrated ability to accept supervision and work constructively with individuals, colleagues and the community
• Direct Support Professional (DSP) certified preferred, or ability to complete training to become certified within 60 days of hire.
• Ability to work a flexible yet consistent schedule (evenings and weekends required)
• Complete CPR/First Aid training.
• Complete Physical and Background Check.
• Must have access to a dependable car, valid Illinois Driver’s License, and auto insurance.
• Must be able to meet physical demands of the position including but not limited to standing and walking.

• Bachelor Degree
• Experience working with children and/or adults with Intellectual/Developmental Disabilities and/or mental illness and/or Autism.

• Mission-driven work: Be part of a team dedicated to making a positive impact in the community.
• Collaborative culture: Work alongside supportive colleagues who value respect, inclusivity, and shared success.
• Ongoing growth and development: We invest in QIAs through continuous training, professional development opportunities, and mentorship. You’ll be supported to strengthen your skills, explore new areas of expertise, and grow as a professional.
• Compensation: The compensation for this role is $20.51 per hour. Plus, mileage reimbursement