Community Support Specialist

33612 Tampa, Florida $45000 Annually WhatJobs

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full-time
Our client is seeking a dedicated and compassionate Community Support Specialist to join their dynamic team. This role is integral to providing essential services and fostering a supportive environment for individuals within the community. The ideal candidate will possess a strong understanding of social work principles and a passion for making a tangible difference in people's lives. You will be responsible for assessing client needs, developing personalized support plans, and coordinating access to various community resources, including healthcare, housing, and employment services. This will involve regular client engagement, both in-person and remotely, as well as maintaining detailed case notes and progress reports. Collaboration with other social service agencies, healthcare providers, and local government bodies will be a key aspect of the role, ensuring a holistic approach to client care. You will also be involved in facilitating group sessions, workshops, and educational programs aimed at empowering individuals and promoting community well-being. A significant part of your responsibilities will include crisis intervention, providing immediate support to individuals facing challenging circumstances. Building and maintaining trust-based relationships with clients is paramount. You will advocate for clients' rights and needs, ensuring they receive equitable access to services and opportunities. The role demands excellent interpersonal, communication, and problem-solving skills. A Bachelor's degree in Social Work, Psychology, Sociology, or a related field is required. Experience in case management, client advocacy, and working with diverse populations is highly desirable. Our client values empathy, resilience, and a proactive approach to support. The ability to manage a caseload effectively and maintain confidentiality is essential. This position offers a great opportunity to grow professionally in a supportive and mission-driven organization located in **Tampa, Florida, US**. Join us in making a positive impact.
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Community Support Manager

32201 Riverview, Florida $65000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a dedicated provider of essential social services, is seeking a compassionate and organized Community Support Manager to lead their team in **Jacksonville, Florida**. This critical role focuses on delivering high-quality support and resources to individuals and families within the community, fostering well-being and promoting independence. The ideal candidate will have a strong background in social work or community services, exceptional interpersonal skills, and a genuine commitment to making a positive impact. Responsibilities include managing a caseload of clients, conducting needs assessments, and developing individualized support plans. You will supervise and mentor a team of community support workers, ensuring adherence to best practices and organizational standards. This role involves extensive collaboration with external agencies, healthcare providers, and local organizations to facilitate access to vital services such as housing, employment, and healthcare. You will be responsible for program development and implementation, client advocacy, and ensuring the effective delivery of all support services within the **Jacksonville** area. Monitoring client progress and outcomes, maintaining accurate records, and preparing reports for stakeholders will be key duties. This position requires excellent crisis intervention skills, strong problem-solving abilities, and a deep understanding of the challenges faced by vulnerable populations. A Bachelor's degree in Social Work, Psychology, Sociology, or a related field is required. Previous experience in a supervisory or management role within community services or a similar field is essential, along with demonstrated experience working directly with diverse client populations. Strong knowledge of local resources and support networks in **Jacksonville, Florida** is highly desirable. If you are passionate about empowering individuals and strengthening our community, we encourage you to apply.
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Community Support Manager

33601 Tampa, Florida $75000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking a compassionate and dedicated Community Support Manager to build and nurture online communities. This position is fully remote, enabling you to foster connections from anywhere in the US. You will be responsible for developing and implementing strategies to engage members, foster positive interactions, and resolve user issues promptly and effectively. Your role involves moderating online forums, social media groups, and other community platforms, ensuring a safe and supportive environment for all participants.

Key responsibilities include creating engaging content, organizing online events, and developing community guidelines. You will monitor community sentiment, gather feedback, and report on key metrics to identify trends and areas for improvement. Building strong relationships with community members, influencers, and stakeholders is essential. You will also collaborate with product and marketing teams to ensure community feedback informs product development and marketing strategies.

The ideal candidate possesses exceptional communication, empathy, and problem-solving skills. Experience in community management, social media engagement, or customer support is required. Proficiency with community management tools and analytics platforms is a plus. This remote role demands a self-starter with strong organizational skills, the ability to manage multiple priorities, and a genuine passion for helping others. Join a mission-driven organization and make a tangible difference in people's lives. This role is located in **Tampa, Florida, US**, and is offered as a fully remote position.
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Community Support Specialist

32202 Riverview, Florida $55000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a compassionate and dedicated Community Support Specialist to join their team, serving the community in and around Jacksonville, Florida, US . This role plays a vital part in connecting individuals with essential resources and support services. You will be responsible for assessing client needs, providing information and referrals, and offering direct support to help individuals and families navigate challenges. This hybrid role offers flexibility, allowing for both in-office engagement and remote work responsibilities. The ideal candidate will possess excellent interpersonal skills, empathy, and a strong understanding of community resources and social services. You should be adept at active listening, problem-solving, and maintaining accurate client records. Experience in social work, counseling, or a related field is highly beneficial. If you are passionate about making a positive difference in people's lives and thrive in a role that combines direct client interaction with administrative tasks, we encourage you to apply.

Key Responsibilities:
  • Conduct needs assessments with clients to identify their unique challenges and requirements.
  • Provide information, referrals, and support services to individuals and families.
  • Assist clients in accessing community resources such as housing, employment, healthcare, and education.
  • Develop and maintain relationships with local community organizations and service providers.
  • Document client interactions, progress, and outcomes accurately and confidentially.
  • Advocate for clients' needs within the community and with service providers.
  • Organize and facilitate community outreach programs and events.
  • Develop and implement support plans tailored to individual client needs.
  • Monitor client progress and follow up to ensure services are effective.
  • Stay informed about available community resources and eligibility criteria.
Qualifications:
  • Associate's or Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
  • 2+ years of experience in community support, social services, case management, or a related role.
  • Strong understanding of social service systems and community resources.
  • Excellent communication, active listening, and interpersonal skills.
  • Demonstrated empathy, patience, and a genuine desire to help others.
  • Proficiency in case management software and standard office applications.
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management skills.
  • Ability to handle sensitive information with discretion and confidentiality.
  • Valid driver's license and access to reliable transportation may be required for client visits.
This position operates on a hybrid model, requiring some presence at our Jacksonville, Florida, US office.
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Community Support Coordinator

32201 Riverview, Florida $48000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is looking for a compassionate and dedicated Community Support Coordinator to join their team in **Jacksonville, Florida, US**. This role is instrumental in providing essential support and resources to individuals and families within the community. The ideal candidate will possess strong empathy, excellent communication and problem-solving skills, and a commitment to making a positive difference. You will be responsible for connecting individuals with available services, providing guidance, coordinating support activities, and advocating for client needs. This position requires a hands-on approach and the ability to build trust and rapport with diverse populations.

Key Responsibilities:
  • Assess the needs of community members and connect them with appropriate social services, healthcare, and educational resources.
  • Develop and implement individualized support plans in collaboration with clients.
  • Provide direct support and guidance to individuals and families facing various challenges.
  • Organize and facilitate community workshops, support groups, and informational sessions.
  • Maintain accurate and confidential client records and documentation.
  • Liaise with local agencies, non-profits, and government entities to coordinate services.
  • Advocate for clients' rights and needs within various systems.
  • Monitor client progress and adjust support plans as necessary.
  • Respond to community inquiries and provide information about available resources.
  • Assist in the development and implementation of new community programs.
  • Organize and manage community outreach events.
  • Track program participation and outcomes, preparing regular reports.

Qualifications:
  • Proven experience in social work, community services, counseling, or a related field.
  • Strong understanding of social service systems and community resources.
  • Excellent interpersonal, active listening, and communication skills.
  • Demonstrated ability to work with diverse populations and build rapport.
  • Proficiency in case management and client record-keeping.
  • Ability to work effectively both independently and as part of a team.
  • Strong organizational and time-management skills.
  • Crisis intervention skills are a plus.
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field is preferred.
  • Valid driver's license and reliable transportation are required for local travel.
This is an on-site position located in **Jacksonville, Florida, US**, offering a rewarding opportunity to directly impact the lives of individuals and strengthen the community fabric.
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Community Support Worker

33602 Tampa, Florida $40000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is dedicated to making a positive impact in the community and is seeking a compassionate and dedicated Community Support Worker to join their team in Tampa, Florida, US . This hybrid role involves a combination of direct client interaction and remote administrative tasks, offering a balanced approach to providing essential support services. You will work closely with individuals and families to assess their needs, provide guidance, and connect them with vital resources to enhance their well-being and independence. Responsibilities include conducting home visits and assessments, developing personalized support plans, facilitating access to social services, healthcare, employment assistance, and housing solutions. You will advocate for clients, ensuring their rights are protected and their voices are heard within the community. The ideal candidate will possess strong empathy, active listening skills, and the ability to build trust and rapport with individuals from diverse backgrounds. Excellent communication and interpersonal skills are essential, as is a problem-solving mindset and the ability to work independently and collaboratively. Experience in social work, counseling, or a related field is highly preferred. Knowledge of local community resources and support networks in the Tampa area is a significant asset. You should be comfortable with navigating both in-person client interactions and remote work duties, including documentation and communication via digital platforms. A commitment to ethical practice, confidentiality, and client-centered support is paramount. A High School diploma or equivalent is required; an Associate's or Bachelor's degree in Social Work, Psychology, or a related field is advantageous. We are looking for a resilient, patient, and resourceful individual who is passionate about empowering others and contributing to positive social change.
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Senior Community Support Manager

33602 Tampa, Florida $65000 Annually WhatJobs

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full-time
Our client, a leading provider of social support services in the Tampa Bay area, is seeking a highly motivated and experienced Senior Community Support Manager to join their dedicated team. This role plays a pivotal part in coordinating and delivering essential community services aimed at improving the lives of vulnerable individuals and families. The ideal candidate will possess a strong understanding of social care principles, exceptional leadership skills, and a passion for making a tangible difference.

Responsibilities:
  • Develop, implement, and manage community outreach programs designed to meet specific social needs.
  • Supervise and mentor a team of community support workers, ensuring high standards of care and performance.
  • Build and maintain strong relationships with local community organizations, government agencies, and other stakeholders to foster collaboration and resource sharing.
  • Conduct needs assessments within the community to identify gaps in services and opportunities for program expansion.
  • Oversee the budget for assigned programs, ensuring efficient resource allocation and adherence to financial guidelines.
  • Develop and deliver training sessions for staff and community partners on relevant social care topics.
  • Monitor and evaluate the effectiveness of programs, collecting data and preparing reports for senior management and funding bodies.
  • Ensure compliance with all relevant regulations, policies, and ethical standards in the social care sector.
  • Respond to community needs in crisis situations and facilitate appropriate interventions.
  • Contribute to strategic planning and the development of new initiatives to enhance community well-being.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
  • Minimum of 5 years of experience in community social care, with at least 2 years in a supervisory or management capacity.
  • Demonstrated success in developing and managing community-based programs.
  • In-depth knowledge of social welfare systems, resources, and best practices.
  • Exceptional communication, interpersonal, and negotiation skills.
  • Proven ability to lead, motivate, and develop a diverse team.
  • Strong analytical and problem-solving abilities, with a capacity for strategic thinking.
  • Proficiency in data collection, analysis, and report writing.
  • Experience with budget management.
  • Must be able to work collaboratively and effectively with diverse populations.
  • Willingness to travel within the local community as required.
This is an exciting opportunity for a seasoned professional to lead impactful initiatives in the vibrant community of Tampa, Florida . If you are passionate about social justice and community empowerment, we encourage you to apply.
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Senior Community Support Manager

33602 Tampa, Florida $75000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client, a leading non-profit organization dedicated to enhancing the well-being and independence of individuals with diverse needs, is seeking an experienced and compassionate Senior Community Support Manager to lead their team in Tampa, Florida, US . This vital role focuses on developing, implementing, and overseeing comprehensive support services for individuals within the community. You will be responsible for managing a team of support staff, ensuring the delivery of high-quality, person-centered care, and fostering a supportive and empowering environment for clients. Your expertise in case management, program coordination, and leadership will be essential in making a profound difference in the lives of those we serve.

Key Responsibilities:
  • Supervise and manage a team of community support workers, case managers, and program staff, providing guidance, training, and performance evaluations.
  • Oversee the development and implementation of individualized support plans for clients, ensuring they meet unique needs and goals.
  • Coordinate and deliver a range of community-based support services, including life skills training, therapeutic interventions, and recreational activities.
  • Ensure the provision of high-quality, person-centered care that promotes client independence, dignity, and well-being.
  • Develop and maintain strong relationships with clients, families, guardians, and other community stakeholders.
  • Monitor client progress and outcomes, adjusting support plans as necessary and ensuring appropriate documentation.
  • Manage program budgets, resources, and operational efficiency.
  • Ensure compliance with all relevant regulations, licensing requirements, and organizational policies.
  • Conduct regular case reviews and staff meetings to ensure consistent service delivery and address any challenges.
  • Facilitate crisis intervention and problem-solving for clients and staff.
  • Collaborate with external agencies and service providers to enhance client support networks.
  • Contribute to the development and improvement of organizational policies and procedures.
  • Stay current with best practices in community support services, social work, and relevant therapeutic modalities.
Qualifications:
  • Master's degree in Social Work, Psychology, Public Health, or a related human services field.
  • Minimum of 6 years of experience in community support services, case management, or social work, with at least 2 years in a supervisory or management role.
  • Thorough understanding of developmental disabilities, mental health challenges, or other relevant client populations.
  • Proven experience in developing and implementing individualized support plans.
  • Strong leadership, team management, and motivational skills.
  • Excellent interpersonal, communication, and conflict-resolution abilities.
  • Proficiency in case management software and electronic health records (EHR) systems.
  • Knowledge of local community resources and referral networks in the Tampa Bay area.
  • Ability to respond effectively to crises and emergencies.
  • Commitment to promoting client rights, dignity, and self-determination.
  • Valid driver's license and reliable transportation.
This full-time role offers a competitive salary, comprehensive benefits, and the deeply rewarding opportunity to lead and impact community support services.
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Senior Community Support Manager

33602 Tampa, Florida $75000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Community Support Manager to join their dynamic team in Tampa, Florida, US . This role is pivotal in ensuring the delivery of exceptional support services to our diverse community. You will be responsible for leading a team of support professionals, developing and implementing effective support strategies, and fostering a positive and inclusive community environment. The ideal candidate will possess a strong understanding of community dynamics, exceptional communication skills, and a proven ability to manage complex situations with empathy and professionalism.

Key Responsibilities:
  • Lead, mentor, and manage a team of community support specialists, fostering a collaborative and high-performing work environment.
  • Develop, implement, and refine support protocols and best practices to enhance service delivery and client satisfaction.
  • Oversee the daily operations of the support department, ensuring efficient resource allocation and timely resolution of client issues.
  • Conduct regular performance reviews, provide constructive feedback, and identify professional development opportunities for team members.
  • Collaborate with cross-functional teams to identify community needs and develop innovative solutions.
  • Monitor key performance indicators (KPIs) and generate regular reports on team performance and community engagement.
  • Manage escalated client concerns and mediate conflicts with a focus on achieving positive outcomes.
  • Ensure compliance with all relevant policies, procedures, and ethical guidelines.
  • Contribute to the strategic planning and development of community support initiatives.
  • Maintain a deep understanding of community resources and referral networks.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
  • Minimum of 5 years of experience in community support, social work, or a related field, with at least 2 years in a leadership or supervisory role.
  • Demonstrated experience in team leadership, performance management, and conflict resolution.
  • Excellent interpersonal, communication, and active listening skills.
  • Strong problem-solving and decision-making abilities.
  • Proficiency in case management software and standard office applications.
  • Deep understanding of social service systems and community resources.
  • Ability to work effectively in a fast-paced, demanding environment.
  • Empathy, compassion, and a genuine commitment to serving vulnerable populations.
This is an exciting opportunity to make a significant impact on our community. If you are a passionate leader dedicated to empowering individuals and strengthening communities, we encourage you to apply.
Apply Now

Senior Community Support Manager

33601 Tampa, Florida $110000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking an experienced and empathetic Senior Community Support Manager to lead their fully remote support operations. This critical role involves building and nurturing strong relationships with our user community, ensuring exceptional service delivery, and driving customer satisfaction. You will be responsible for developing and implementing community engagement strategies, managing support channels, and leading a team of dedicated support professionals. As a remote-first organization, we value proactive communication, self-motivation, and a passion for creating positive user experiences. You will act as the voice of the customer internally, providing valuable insights to product and development teams to improve our offerings. This is an exciting opportunity to shape the future of community engagement and support for a rapidly growing user base.

Key Responsibilities:
  • Develop and execute comprehensive community engagement and support strategies.
  • Lead, mentor, and manage a remote team of community support specialists.
  • Oversee daily operations across all support channels (email, chat, forums, social media).
  • Implement and refine support processes to ensure timely, accurate, and empathetic resolutions.
  • Monitor community sentiment and proactively address issues to maintain a positive environment.
  • Develop and maintain knowledge base articles, FAQs, and other self-service resources.
  • Analyze support metrics and provide regular reports on team performance, customer satisfaction, and key trends.
  • Act as a point of escalation for complex customer issues.
  • Collaborate with product, marketing, and engineering teams to advocate for customer needs and inform product improvements.
  • Identify opportunities for community growth and engagement initiatives.

Qualifications:
  • Bachelor's degree in Communications, Psychology, Business, or a related field.
  • 5+ years of experience in community management, customer support, or a related role, with at least 2 years in a management capacity.
  • Proven experience managing remote teams effectively.
  • Excellent understanding of community building principles and online engagement strategies.
  • Strong proficiency with customer support software and CRM systems.
  • Exceptional written and verbal communication skills, with a focus on empathy and clarity.
  • Demonstrated ability to handle difficult customer interactions with professionalism and de-escalation skills.
  • Experience in developing and delivering training programs for support staff.
  • Strong analytical skills with the ability to interpret data and derive actionable insights.
  • Passion for creating outstanding customer experiences.
Apply Now
 

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