44 Community Support jobs in Sun City Center
Community Support Specialist
Posted today
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Community Support Manager
Posted 7 days ago
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Community Support Manager
Posted 7 days ago
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Key responsibilities include creating engaging content, organizing online events, and developing community guidelines. You will monitor community sentiment, gather feedback, and report on key metrics to identify trends and areas for improvement. Building strong relationships with community members, influencers, and stakeholders is essential. You will also collaborate with product and marketing teams to ensure community feedback informs product development and marketing strategies.
The ideal candidate possesses exceptional communication, empathy, and problem-solving skills. Experience in community management, social media engagement, or customer support is required. Proficiency with community management tools and analytics platforms is a plus. This remote role demands a self-starter with strong organizational skills, the ability to manage multiple priorities, and a genuine passion for helping others. Join a mission-driven organization and make a tangible difference in people's lives. This role is located in **Tampa, Florida, US**, and is offered as a fully remote position.
Community Support Specialist
Posted 7 days ago
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Key Responsibilities:
- Conduct needs assessments with clients to identify their unique challenges and requirements.
- Provide information, referrals, and support services to individuals and families.
- Assist clients in accessing community resources such as housing, employment, healthcare, and education.
- Develop and maintain relationships with local community organizations and service providers.
- Document client interactions, progress, and outcomes accurately and confidentially.
- Advocate for clients' needs within the community and with service providers.
- Organize and facilitate community outreach programs and events.
- Develop and implement support plans tailored to individual client needs.
- Monitor client progress and follow up to ensure services are effective.
- Stay informed about available community resources and eligibility criteria.
- Associate's or Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- 2+ years of experience in community support, social services, case management, or a related role.
- Strong understanding of social service systems and community resources.
- Excellent communication, active listening, and interpersonal skills.
- Demonstrated empathy, patience, and a genuine desire to help others.
- Proficiency in case management software and standard office applications.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Ability to handle sensitive information with discretion and confidentiality.
- Valid driver's license and access to reliable transportation may be required for client visits.
Community Support Coordinator
Posted 7 days ago
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Key Responsibilities:
- Assess the needs of community members and connect them with appropriate social services, healthcare, and educational resources.
- Develop and implement individualized support plans in collaboration with clients.
- Provide direct support and guidance to individuals and families facing various challenges.
- Organize and facilitate community workshops, support groups, and informational sessions.
- Maintain accurate and confidential client records and documentation.
- Liaise with local agencies, non-profits, and government entities to coordinate services.
- Advocate for clients' rights and needs within various systems.
- Monitor client progress and adjust support plans as necessary.
- Respond to community inquiries and provide information about available resources.
- Assist in the development and implementation of new community programs.
- Organize and manage community outreach events.
- Track program participation and outcomes, preparing regular reports.
Qualifications:
- Proven experience in social work, community services, counseling, or a related field.
- Strong understanding of social service systems and community resources.
- Excellent interpersonal, active listening, and communication skills.
- Demonstrated ability to work with diverse populations and build rapport.
- Proficiency in case management and client record-keeping.
- Ability to work effectively both independently and as part of a team.
- Strong organizational and time-management skills.
- Crisis intervention skills are a plus.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field is preferred.
- Valid driver's license and reliable transportation are required for local travel.
Community Support Worker
Posted 7 days ago
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Senior Community Support Manager
Posted today
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Responsibilities:
- Develop, implement, and manage community outreach programs designed to meet specific social needs.
- Supervise and mentor a team of community support workers, ensuring high standards of care and performance.
- Build and maintain strong relationships with local community organizations, government agencies, and other stakeholders to foster collaboration and resource sharing.
- Conduct needs assessments within the community to identify gaps in services and opportunities for program expansion.
- Oversee the budget for assigned programs, ensuring efficient resource allocation and adherence to financial guidelines.
- Develop and deliver training sessions for staff and community partners on relevant social care topics.
- Monitor and evaluate the effectiveness of programs, collecting data and preparing reports for senior management and funding bodies.
- Ensure compliance with all relevant regulations, policies, and ethical standards in the social care sector.
- Respond to community needs in crisis situations and facilitate appropriate interventions.
- Contribute to strategic planning and the development of new initiatives to enhance community well-being.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
- Minimum of 5 years of experience in community social care, with at least 2 years in a supervisory or management capacity.
- Demonstrated success in developing and managing community-based programs.
- In-depth knowledge of social welfare systems, resources, and best practices.
- Exceptional communication, interpersonal, and negotiation skills.
- Proven ability to lead, motivate, and develop a diverse team.
- Strong analytical and problem-solving abilities, with a capacity for strategic thinking.
- Proficiency in data collection, analysis, and report writing.
- Experience with budget management.
- Must be able to work collaboratively and effectively with diverse populations.
- Willingness to travel within the local community as required.
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Senior Community Support Manager
Posted 3 days ago
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Key Responsibilities:
- Supervise and manage a team of community support workers, case managers, and program staff, providing guidance, training, and performance evaluations.
- Oversee the development and implementation of individualized support plans for clients, ensuring they meet unique needs and goals.
- Coordinate and deliver a range of community-based support services, including life skills training, therapeutic interventions, and recreational activities.
- Ensure the provision of high-quality, person-centered care that promotes client independence, dignity, and well-being.
- Develop and maintain strong relationships with clients, families, guardians, and other community stakeholders.
- Monitor client progress and outcomes, adjusting support plans as necessary and ensuring appropriate documentation.
- Manage program budgets, resources, and operational efficiency.
- Ensure compliance with all relevant regulations, licensing requirements, and organizational policies.
- Conduct regular case reviews and staff meetings to ensure consistent service delivery and address any challenges.
- Facilitate crisis intervention and problem-solving for clients and staff.
- Collaborate with external agencies and service providers to enhance client support networks.
- Contribute to the development and improvement of organizational policies and procedures.
- Stay current with best practices in community support services, social work, and relevant therapeutic modalities.
- Master's degree in Social Work, Psychology, Public Health, or a related human services field.
- Minimum of 6 years of experience in community support services, case management, or social work, with at least 2 years in a supervisory or management role.
- Thorough understanding of developmental disabilities, mental health challenges, or other relevant client populations.
- Proven experience in developing and implementing individualized support plans.
- Strong leadership, team management, and motivational skills.
- Excellent interpersonal, communication, and conflict-resolution abilities.
- Proficiency in case management software and electronic health records (EHR) systems.
- Knowledge of local community resources and referral networks in the Tampa Bay area.
- Ability to respond effectively to crises and emergencies.
- Commitment to promoting client rights, dignity, and self-determination.
- Valid driver's license and reliable transportation.
Senior Community Support Manager
Posted 3 days ago
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Key Responsibilities:
- Lead, mentor, and manage a team of community support specialists, fostering a collaborative and high-performing work environment.
- Develop, implement, and refine support protocols and best practices to enhance service delivery and client satisfaction.
- Oversee the daily operations of the support department, ensuring efficient resource allocation and timely resolution of client issues.
- Conduct regular performance reviews, provide constructive feedback, and identify professional development opportunities for team members.
- Collaborate with cross-functional teams to identify community needs and develop innovative solutions.
- Monitor key performance indicators (KPIs) and generate regular reports on team performance and community engagement.
- Manage escalated client concerns and mediate conflicts with a focus on achieving positive outcomes.
- Ensure compliance with all relevant policies, procedures, and ethical guidelines.
- Contribute to the strategic planning and development of community support initiatives.
- Maintain a deep understanding of community resources and referral networks.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in community support, social work, or a related field, with at least 2 years in a leadership or supervisory role.
- Demonstrated experience in team leadership, performance management, and conflict resolution.
- Excellent interpersonal, communication, and active listening skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in case management software and standard office applications.
- Deep understanding of social service systems and community resources.
- Ability to work effectively in a fast-paced, demanding environment.
- Empathy, compassion, and a genuine commitment to serving vulnerable populations.
Senior Community Support Manager
Posted 7 days ago
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Key Responsibilities:
- Develop and execute comprehensive community engagement and support strategies.
- Lead, mentor, and manage a remote team of community support specialists.
- Oversee daily operations across all support channels (email, chat, forums, social media).
- Implement and refine support processes to ensure timely, accurate, and empathetic resolutions.
- Monitor community sentiment and proactively address issues to maintain a positive environment.
- Develop and maintain knowledge base articles, FAQs, and other self-service resources.
- Analyze support metrics and provide regular reports on team performance, customer satisfaction, and key trends.
- Act as a point of escalation for complex customer issues.
- Collaborate with product, marketing, and engineering teams to advocate for customer needs and inform product improvements.
- Identify opportunities for community growth and engagement initiatives.
Qualifications:
- Bachelor's degree in Communications, Psychology, Business, or a related field.
- 5+ years of experience in community management, customer support, or a related role, with at least 2 years in a management capacity.
- Proven experience managing remote teams effectively.
- Excellent understanding of community building principles and online engagement strategies.
- Strong proficiency with customer support software and CRM systems.
- Exceptional written and verbal communication skills, with a focus on empathy and clarity.
- Demonstrated ability to handle difficult customer interactions with professionalism and de-escalation skills.
- Experience in developing and delivering training programs for support staff.
- Strong analytical skills with the ability to interpret data and derive actionable insights.
- Passion for creating outstanding customer experiences.