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Customer Service Strategy Consultant

60684 Chicago, Illinois Accenture

Posted 2 days ago

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Job Description

We are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: are:An expert in customer support and contact centers, with an understanding of the software / technology that enables day-to-day operations. You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've led a customer support transformation previously are currently experimenting with how GenAI can impact your business and understand large scale technology delivery. Additionally, you are familiar with the selling processes, and you've pitched proposals with business cases and solutions to help solve problems. Working in an agile, fast-paced environment energizes you, and you're at your best when contributing to a team. You're always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders.
The work:
+ Evaluate clients' current customer service offerings, identify gaps, shape vision, provide recommendations and propose strategic solutions that address their unique needs and business goals
+ Define business cases, business and implementation roadmaps, and execute solutions
+ Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences
+ Collaborate with visual designers and analytic teams to generate insights and deliver customer centric, insight driven solutions
+ Advise clients on ways to measure and improve their customer-centric metrics
+ Lead change-management initiatives that drive adoption, ease implementation, and position clients' customer-service solutions for ongoing success
+ Establish relationships with client stakeholders and build long-term partnerships for Accenture
+ Identify opportunities and drive business development efforts to build the Accenture Consulting practice
+ Manage and coach junior team members, and continue to grow your own expertise
+ Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Here's what you'll need:
+ A minimum five (5) years of management consulting experience with heavy focus working in customer service, customer support, contact center environment or digital customer field including:
+ Solutioning and selling new ideas and proposals
+ Incorporating experience design and analytics into customer service, and support processes
+ 3+ years of experience working with: Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem
+ 3+ years of experience working with Customer service platform technologies (such as Salesforce, Dynamics, Amazon Connect, Genesys, NICE etc.)
+ 1+ years of experience working with Artificial intelligence and front-end digital platforms
+ 3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management
Bonus points if:
+ Experience in evaluating benchmark data (e. g. customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center technology sales or project management experience with center start-ups, consolidation or outsourcing
+ Experience in conducting analysis against benchmarks, producing recommendations, and performing implementations as a result of analysis and recommendations
+ Have hands-on experience with artificial intelligence, GenAI and conversational design
+ Experience in industry verticals such as, Utilities, Financial Services, Insurance, Telecommunications, Wireless service Industries etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $59,100 to $88,100
Cleveland 59,100 to 188,100
Colorado 59,100 to 188,100
District of Columbia 59,100 to 188,100
Illinois 59,100 to 188,100
Maryland 59,100 to 188,100
Massachusetts 59,100 to 188,100
Minnesota 59,100 to 188,100
New York/New Jersey 59,100 to 188,100
Washington 59,100 to 188,100
#LI-NA
#LI-MP
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
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Sr Divisional Strategy Consultant

60684 Chicago, Illinois Health Care Service Corporation

Posted 2 days ago

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Job Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
This position is responsible for supporting enterprise network strategy for Commercial and Individual & Family Markets networks with a focus on evaluating performance of provider networks to drive network decision-making. Through close partnership with analytics and network contracting partners. This role will assist in leading network strategy development, program performance evaluations, and oversight of business functions required to enhance provider networks. By developing an understanding of existing network composition and performance, this role will support network optimization and membership retention. This team member will be a subject matter expert, influencing recommended program changes by analyzing and presenting network performance metrics to cross-functional leadership.
Required Job Qualifications:
Bachelor Degree and 5 years experience in strategic planning, market research, network management, or product development, in health care industry OR consulting OR Master/Professional Degree and 4 years of experience strategic planning, market research, network management, or product development in health care industry OR consulting OR 7 years of experience strategic planning, market research, network management, or product development in health care industry.
Project management skills, including strong organization, prioritization and problem solving skills; strong oral, verbal and interpersonal communication skills; ability to accept direction and feedback
Experience with business analytics and information synthesis.
Knowledge of strategic planning techniques and industry trends
Experience managing complex corporate projects in a matrixed environment.
Demonstrated organization, prioritization, problem solving, communication skills including presentation and group facilitation experience.
Experience interacting with staff/management across multiple departments at various levels in the organization;
Verbal and written communication skills.
Presentation and group facilitation experience.
PC proficiency to include Word, Excel, PowerPoint, Access, with strong Excel skills.
Preferred Job Qualifications:
Masters Degree.
Health insurance or healthcare industry experience.
Experience optimizing provider networks or evaluating provider performance.
Commercial Fully Insured or Individual & Family Markets experience.
**Required Job Qualifications:**
+ Bachelor Degree and 5 years experience in strategic planning, market research, network management, or product development, in health care industry OR consulting OR Master/Professional Degree and 4 years of experience strategic planning, market research, network management, or product development in health care industry OR consulting OR 7 years of experience strategic planning, market research, network management, or product development in health care industry.
+ Project management skills, including strong organization, prioritization and problem solving skills; strong oral, verbal and interpersonal communication skills; ability to accept direction and feedback
+ Experience with business analytics and information synthesis.
+ Knowledge of strategic planning techniques and industry trends
+ Experience managing complex corporate projects in a matrixed environment.
+ Demonstrated organization, prioritization, problem solving, communication skills including presentation and group facilitation experience.
+ Experience interacting with staff/management across multiple departments at various levels in the organization;
+ Verbal and written communication skills.
+ Presentation and group facilitation experience.
+ PC proficiency to include Word, Excel, PowerPoint, Access, with strong Excel skills.
**Preferred Job Qualifications:**
+ Masters Degree.
+ Health insurance or healthcare industry experience.
+ Experience optimizing provider networks or evaluating provider performance.
+ Commercial Fully Insured or Individual & Family Markets experience.
**This is a Flex (Hybrid) role: 3 days in office; 2 days remote.**
**Sponsorship is not available.**
#LI-SG1
#LI-Hybrid
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$60,300.00 - $133,400.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. ( more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
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Prin Div Strategy Consultant

60684 Chicago, Illinois Health Care Service Corporation

Posted 2 days ago

Job Viewed

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Job Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
This position will assist in leading the team to support divisional short and long-term initiatives related to Medicare provider network strategy and leverage analytics to drive provider network solutions. This position will support major, complex, and strategic network initiatives from inception to completion. This position will analyze Medicare network data using internal and external sources to support the prioritization of divisional initiatives and track progress to goals. This position will identify and implement best practices to enhance current tools and capabilities. This position will identify and present network trends and insights while interacting with all levels of cross-functional management, including senior divisional leadership.
**Required Job Qualifications:**
+ Bachelor degree and 6 years experience in health care, health insurance, or strategic consulting environment OR Bachelor degree and 5 years consulting experience involving strategic planning, business development and financial management operations OR 8 years of experience strategic planning, market research, network management, or product development in health care industry.
+ Experience leading and formulating strategy with the ability to build strong connections with people and teams.
+ Drive results by working across departments in matrixed environment.
+ Interpersonal skills, including presentation, written and verbal communication.
+ Experience with business analytics and information synthesis.
+ Knowledge of strategic planning techniques and industry trends
+ Able to work within a very fast-paced, quickly evolving organization and manage multiple, complex priorities.
+ Work directly with corporate leadership.
+ Analytical, program management and problem solving skills.
**Preferred Job Qualifications:**
+ Health insurance or healthcare industry experience supporting Medicare Advantage
+ Knowledge of Medicare Advantage provider networks, Medicare Advantage key performance indicators, trends, and financial acumen
+ Knowledge of Medicare Stars, Medicare Risk Adjustment, and Medicare Finance.
+ Strong executive-level communication, presentation, and writing skills.
+ Experience digesting and solutioning for complex conceptual and operational problems.
+ Candidates that possess an aptitude of analytical up and downstream thinking, information seeking, have an openness to learn, and are thorough and detail oriented
+ Advanced degree such as Juris Doctor, post graduate degree; (preferably MBA or MHA).
**This is a Flex (Hybrid) role: 3 days in office; 2 days remote.**
#LI-SG1
#LI-Hybrid
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$90,900.00 - $164,200.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. ( more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
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Strategy & Planning Consultant

60684 Chicago, Illinois Health Care Service Corporation

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
This position is responsible for supporting divisional short and long-term initiatives related to Medicaid provider network strategy and leverage analytics to drive provider network solutions. This position will support major, complex, and strategic network initiatives from inception to completion. This position will analyze Medicaid network data using internal and external sources to support the prioritization of divisional initiatives and track progress to goals. This position will identify network trends and insights while interacting with all levels of cross-functional management.
**Required Job Qualifications:**
+ Bachelor Degree and 5 years experience in strategic planning, research, project management, product administration, product operations or relevant health care industry OR a Bachelor's Degree, a Masters Degree and 4 years of experience.
+ Project management skills, including strong organization, prioritization and problem solving skills; strong oral, verbal and interpersonal communication skills; ability to accept direction and feedback.
+ Experience interacting with personnel of multiple departments and at various levels in the organization.
+ Knowledge of strategic planning techniques and industry trends.
+ Analytical and information synthesis skills.
+ Experience interacting with personnel of multiple departments and at various levels in the organization.
+ Knowledge of strategic planning techniques and industry trends.
+ Analytical and information synthesis skills.
+ Experience interpreting business and financial information.
+ Verbal and written communication and organization skills.
+ Flexible attitude with changing assignments and priorities.
+ PC proficiency to include MS Office products
**Preferred Job Qualifications:**
+ Health insurance or healthcare industry experience
**This is a Flex (Hybrid) role: 3 days in office; 2 days remote.**
#LI-HYBRID
#LI-SG1
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$54,800.00 - $121,100.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. ( more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
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Accenture Strategy Consultant Development Program - Summer Consultant - NAELFY26

60684 Chicago, Illinois Accenture

Posted 2 days ago

Job Viewed

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Job Description

We are:  
A Strategy practice shaping the future of business and technology to create the roadmap for our clients.  Every day we change the way the world works, for the better.  Combining functional and industry expertise with an unrivalled understanding of technology, we use data analytics, human centered design, and digital tools to create business insights and drive transformative change .  We call it the Art and Science of Strategy and we are the market leader at this intersection. Visit us here to find out more about Accenture Strategy. (  
You are:  
A business pro. You know that the world is changing and that there are opportunities everywhere. You like tackling complex business challenges and defining smart solutions. You are a hard worker, rolling up your sleeves with clients and colleagues to ask the hard questions and push the envelope on what's possible. 
The work:  
+ Build your network during office events and volunteer opportunities to gain a sense of inclusion and diversity 
+ Work collaboratively on teams dedicated to developing data-driven insights and recommendations to support client business objectives 
+ Practice the art of storytelling and build presentation skills  
+ Use data visualization skills, charts, graphs and other data models to bring your analysis to life 
+ Be an ambassador of our worldwide organization that promotes respect for the individual and the recruitment of top talent 
The internship program starts in June and runs approximately 10 weeks . 
This role involves working in person-either at our offices, client sites, or delivery centers-so you can collaborate effectively and build strong relationships with teammates and clients.  
Please note that with all of our roles, you should expect to be in-person for collaboration, learning and building relationships with clients, peers, leaders and communities.  
 #LI-DNI 
#IND-DNI 
Here's what you need:   
+ Currently pursuing a Master of Business Administration degree
+ A nticipated graduation date (at the time of application) of December 2026 through August 2027
Accenture is looking for candidates with a variety of backgrounds including General Management, Data & Analytics, Supply Chain, Operations, Technology, Finance, Marketing, and Industry. 
Bonus points if you:   
+ Pursuing an MBA degree at one of the following schools: University of Chicago (Booth), University of Virginia (Darden), University of Washington (Foster), Duke University (Fuqua), Northwestern University (Kellogg), UT Austin (McCombs), University of Michigan (Ross), University of Pennsylvania (Wharton), Carnegie Melon University (Tepper), Cornell University (Johnson), Emory University (Goizueta), Georgia Tech (Scheller), New York University (Stern), Rice University (Jones), Massachusetts Institute of Technology (Sloan), University of North Carolina ( Kenan-Flagler) , or a member of/ affiliated with Consortium, Forte, or Reaching Out MBA
+ 3 - 5 years of industry or relevant work experience prior to pursuing your MBA degree
+ Know you still have a lot to learn and are willing to be a lifelong learner 
+ Have genuine interest and desire to learn about emerging technologies (e.g., Generative AI) and their ability to reinvent the way our clients work 
+ Have a passion for problem solving and possess strong business and financial acumen 
+ Can apply industry and/or functional knowledge in a consulting context to help clients with valuable insights and solutions  
+ Demonstrate client-readiness and f eel comfortable leading workshops, asking others for input and telling stories in a presentation style 
+ Have skills in data analytics and ability to abstract insights to hypothesize on big picture themes  
+ Have a professional proficiency using Microsoft Office tools (PowerPoint, Excel)  
+ Have comfort working with visualization tools ( PowerBI , Tableau,)  
+ Comfort working with programming languages (R, Pyth o n , Julia, SQL)
Application Deadline: Please apply by November 30 , 2025 , if you would like to be considered for this role. 
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. The application window for this job will remain open until at least 10/20/2025. However, if this date has passed and this role is still posted, please note we are still accepting applications.
Information on benefits is here. ( Location Annual Salary Range
California $59,100 to $88,100
Cleveland 59,100 to 188,100
Colorado 59,100 to 188,100
District of Columbia 59,100 to 188,100
Illinois 59,100 to 188,100
Maryland 59,100 to 188,100
Massachusetts 59,100 to 188,100
Minnesota 59,100 to 188,100
New York/New Jersey 59,100 to 188,100
Washington 59,100 to 188,100
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
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Senior Consultant (Applications Consultant)

60684 Chicago, Illinois Capgemini

Posted 2 days ago

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Job Description

Senior Consultant (Applications Consultant)
**Job Description**
Senior Consultant (Applications Consultant) (full-time; multiple openings) needed in Chicago, IL and various unanticipated locations throughout the U.S. to design, develop, enhance, customize, and integrate software applications. Coordinate efforts of lower-level team members while guiding them in the process. Gather and analyze client requirements and design and develop computer systems. Analyze existing applications to identify required performance and response time improvements. Identify operational and technical issues and translate technical blueprints into requirements and specifications. Develop systems requirements and implement systems strategy. Perform impact analysis of any code or design changes. Create data models, workflow designs, and integration approaches. Install necessary software and customize software to clients' unique requirements. Responsible for software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package-based solutions. Design, prototype, and test support procedures and implement practical business solutions under multiple deadlines. Resolve issues to ensure delivery of project. Coordinate with application support team to eliminate recurring incidents and to minimize the impact of incidents.
**Job Specification**
Must have a Bachelor's Degree (or foreign equiv) in Computer Science, Business, Engineering (any), Math, or related field, plus two (2) years of IT experience. Must have one (1) year of IT work experience with any **one** of the following skill sets:
1. Java, Azure, and AWS;
2. Jira, Oracle, and HP ALM;
3. Java, JavaScript, and Python;
4. SDLC, Splunk, and Bamboo;
5. Git, Jenkins, and SQL;
6. HTML, CSS, and Java;
7. TOAD, Informatica, and SVN;
8. Maven, GIT, and SQL;
9. Oracle, Unix, and SQL Developer;
10. Finacle CRM, Finacle Integrator, and Unix Shell Scripting;
11. Linux, Jenkins, and Git;
12. GitHub, Python, and Tableau;
13. Java, Spring Boot, and Oracle;
14. Eclipse, JIRA, and SQL; **OR**
15. Unix, PL/SQL, and Linux.
In lieu of a Bachelor's Degree (or foreign equivalent), we will accept three (3) years of post-secondary study in any field, plus three (3) years of IT experience. All experience may be acquired concurrently. Travel and relocation required as needed based on Capgemini business needs. Telecommuting may be permitted as needed.
**Life at Capgemini**
WHAT YOU'LL LOVE ABOUT WORKING HERE
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
**Disclaimer**
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.
**Salary Transparency**
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $148,949.00 - $178,290.00/year.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Ref. code:
Posted on: Oct 22, 2025
Experience Level: Experienced Professionals
Contract Type: Permanent
Location:
Chicago, IL, US
Brand: Capgemini
Professional Community: Software Engineering
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
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Senior Business Consultant

60684 Chicago, Illinois Health Care Service Corporation

Posted 1 day ago

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Job Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
This position is responsible for providing business analysis and guidance to ensure alignment and integration across functional areas in support of client success and to ensure consistency and efficiency.  As a Senior Business Consultant, you will support implementation of initiatives with high complexity that affect multiple functional areas within the division.  Supports the prioritization of divisional activities and tracks progress to goals. Success in this role will depend on your ability to autonomously drive initiatives and deliver results. Your expertise will help shape the strategic direction of the organization and deliver significant value to both internal and external stakeholders.
+ Bachelor's degree and 5 years of experience OR 9 -10 years of experience in healthcare business, project management, or customer service, with a demonstrated ability to lead complex projects and influence senior leadership.
+ Expertise in data interpretation and strategic decision-making.
+ Exceptional communication skills, with experience in engaging with senior executives and managing high-stakes client relationships.
+ Proficiency in project management methodologies and advanced data analysis and visualization tools.
+ Proven track record of driving business transformation and process optimization.
+ Strong critical thinking and problem-solving abilities, with a proactive approach to overcoming challenges and fostering continuous improvement.
+ Commitment to professional development and thought leadership, with a keen interest in staying ahead of industry trends.
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$66,300.00 - $124,500.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. ( more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
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Lead Business Consultant

60684 Chicago, Illinois Health Care Service Corporation

Posted 2 days ago

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Job Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
This position is responsible for driving delivery, contingency planning, business results, and strategic planning for the customer experience omni-channel personalization program consisting of multiple projects or initiatives in support of assigned line of business strategy. Oversees the day-to-day activities of project delivery and contingency execution strategy, vendors relationship management, and business partner engagement while managing various enterprise-wide projects or initiatives. Ensures integration between partner teams and serves as a functional business liaison in the development and implementation of program scope, timing, and budgets as needed, based on the needs of the business. Responsible for tracking key program milestones and recommending adjustments to program leadership and team.
**Required Job Qualifications:**
+ Bachelor's degree and 7 years of experience OR 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration or other relevant healthcare function
+ 4 years of experience leading with large and complex multi-million-dollar projects.
+ Demonstrated experience leading, coaching, and mentoring teams and more junior resources
+ Experience communicating with senior management and executive leadership from multiple divisions.
+ Experience developing and delivering presentations to an executive audience.
+ Problem resolution experience and skills.
+ Knowledge of strategic planning techniques and industry trends
+ Experience interpreting business and financial information
+ Verbal and written communications skills including establishing working relationships across departments, preparing presentations to senior management, and establishing team environment.
+ Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment.
+ PC proficiency to include MS Office products.
+ Organizational skills.
+ Problem resolution experience and skills.
+ Negotiations skills.
+ Analytical skills.
+ Detail oriented.
**Preferred Required Job Qualifications:**
+ Experience driving personalization efforts at a large organization.
+ Monitoring and tracking initiative impacts against the personalization maturity curve and connecting them to key enterprise outcomes.
+ Health insurance or healthcare industry experience.
+ Proven strategic thinking and execution.
+ Ability to drive decisions, create optionality and determine impacts of options.
+ Ability to clearly articulate and prepare presentations for all levels to share data, options and recommendations.
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$90,900.00 - $164,200.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. ( more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
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Financial Services - Consulting - Guidewire - Technical Consultant - Manager

60684 Chicago, Illinois EY

Posted 2 days ago

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Job Description

Location: Anywhere in country.
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Guidewire - Technical Consultant - Manager
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
The opportunity
Insurers across the globe are investing heavily in technology-enabled transformation programs. A number of solution "hot spots" exist today, such as in claims, underwriting, policy and billing. Our ambition is to be the C-suite advisor for insurance technology-enabled transformation programs, recognized by our clients for our insightful thought leadership, pro-activity in meeting their needs and having truly globally integrated capabilities. Typical projects will span the following areas of insurance technology-enabled transformation:
+ Guidewire System Implementation (Policy, Billing, Claims)
+ Enterprise Data Management
+ Reinsurance Accounting and Reporting Operations/Technology
+ Performance Management and Measurement
+ Enterprise Technology Expense Reduction
We assist our clients in designing and implementing solutions to improve their organizations' efficiency and effectiveness in the areas of strategy, people, processes and technology.
Your Key Responsibilities
You'll be responsible for working directly with clients to transform their business problems into technology solutions. The goal is to support our clients' efforts to make their business units more effective and efficient and, where required, provide services in connection with the remediation and mitigation of process risk. You will assist engagement teams through the analysis of specific business requirements for alignment with technology architecture, technology infrastructure design, vendor selection and technology implementation plans that support our clients.
Skills and attributes for success
+ Demonstrate technical capabilities and engineering skills that support the insurance technology system implementation process.
+ Remain current on new developments in services capabilities and industry knowledge
+ Lend specific subject-matter knowledge to the design and integration phase of each project, helping to give specificity to the appropriate architecture, data model, system design and interfacing requirements
+ Advise clients on a variety of business process services that help identify, assess, manage and measure the organization's capabilities; team with client technology professionals or third-party strategic alliances to provide implementation of technology solutions
+ Collaborate with client engagement teams with diverse skills and backgrounds; foster an innovative and inclusive, team-oriented work environment
To qualify for the role, you must have
+ Bachelor's degree in Computer Science, Engineering, Technology or a related field, with 5+ years of relevant work experience at a Property and Casualty Insurance carrier or consulting firm; or a master's degree in Computer Science, Engineering, Technology or a related field with 3+ years of relevant work experience
+ Previous application experience in any of the following:
+ Guidewire, OneShield, Exigen, MajescoMastek, DuckCreek, FirstBest, Business Objects, Cognos, Informatica
+ Proficiency in one or more of the following competencies:
+ System selection and implementation
+ Definition of business and technical requirements
+ Design of business and technology architecture
+ Application configuration/integration
+ Data mapping, conversion, migration
+ Ability to deliver system implementation through all phases of the project life cycle, including requirements definition, architecture design, conversion and testing; based on a proven methodology
+ Experience in implementing best practices of software engineering processes, code review methodologies, and deploying code optimization tools and techniques.
+ Experience in creating POCs for complex design methodologies and providing alternative solution options, working closely with client counterparts
+ Excellent written and verbal communication skills for technical writing and client presentations
+ Ability to demonstrate strategic thinking through a proven ability to research client inquiries and emerging issues related to regulations, industry practice and new application technologies
+ Travel to client site as necessary
Ideally, you'll also have
+ Experience with management reporting enhancement, business intelligence/decision support, data warehousing/enterprise data design and management, or enterprise application integration
+ Experience in performing impact analyses and driving end-to-end solutions across connecting systems
What we look for
We're interested in self-motivated individuals who can easily function in a high-demand, performance-driven environment. In addition, we're looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you're passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $58,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 169,500 to 294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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Business Strategy and Initiative Consultant

60684 Chicago, Illinois Bank of America

Posted today

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Business Strategy and Initiative Consultant
Chicago, Illinois
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
The Business Strategy and Initiatives Consultant leads diverse business operations/business control functions within Enterprise, LOB or ECF Compliance functions. Functions that are managed may include: financial oversight & integration, compliance process oversight, staffing process execution, service quality, process improvement, business continuity, SPOC control, workplace management and communication. This role may consult with senior management to define and lead projects that encompass and impact many employees. The Business Strategy and Initiatives Consultant requires a thorough knowledge of the department or business unit's functional area. This role assists with execution of key strategic initiatives and participates in business/strategic planning process within Enterprise, LOB or ECF Compliance functions. The Business Strategy and Initiatives Consultant has a working knowledge of general bank policies, programs and procedures.
**Responsibilities:**
+ Coordinating responses to audit or regulatory issues and exam management planning
+ Leading projects to ensure compliance with operational risk management requirements, including procedure documentations
+ Work with delivery owners/SMEs across department and locations to ensure that deliverables and milestone deadlines are met, documented and timely updates are communicated to relevant stakeholder groups
+ Build robust issue tracking process to manage all expected deliverables.
+ Required to pro-actively drive forward strategic work-stream deliverables.
+ Work with delivery owners/SMEs across department and locations to ensure that deliverables and milestone deadlines are met, documented and timely updates are communicated to relevant stakeholder groups.
+ Partner with Technology groups and establish relevant controls to ensure all critical dependencies, configurations, etc are identified, understood and managed.
+ Write business specifications for technology required builds and/or enhancements.
+ Challenge existing processes to develop synergies, ensure alignment, and/or stronger controls.
+ Create presentations/documents on key strategic initiatives and be able to succinctly show-case the work performed to a Senior Management audience.
+ Address data gaps, execution of tactical and strategic solutions.
**Required Qualifications:**
+ Basic understanding of risk and/or traded products, or prior Capital Markets experience
+ Familiarity with Basel and other regulatory requirements with an appreciation of issues impacting industry participants.
+ Strong documentation and presentation skills
+ Excellent ability to communicate complex issues clearly and concisely
+ Strong technical skills, with experience with JIRA, Excel, PPT, Visio, SharePoint and Access
+ Ability to work both as part of a team and independently with keen attention to detail
+ Strong analytical mindset with attention to detail in work and ability to work with minimal supervision
+ Traded Products knowledge, with exposure to Credit Risk and Basel Rules will be an advantage
+ Advanced proficiency in JIRA, SharePoint, MS Project, MS Excel and MS PowerPoint is required, with meticulous attention to detail and report presentation
**Desired Qualifications:**
+ Project management experience a plus
+ Previous work experience in an Investment Banking, Finance, Risk Management, or Data Reporting will be highly regarded
**Skills:**
+ Adaptability
+ Attention to Detail
+ Collaboration
+ Prioritization
+ Relationship Building
+ Administrative Services
+ Business Acumen
+ Reporting
+ Technical Documentation
+ Written Communications
+ Critical Thinking
+ Policies, Procedures, and Guidelines Management
+ Process Management
+ Risk Management
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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