68 Contract Specialist jobs in Whitakers
Parts Specialist
Posted today
Job Viewed
Job Description
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.
Essential Job Functions
- Follow and promote all company customer service programs.
- Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
- Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
- Complete assigned company training relevant to position.
- Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
- Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
- Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
- Address and resolve customer complaints in a friendly manner.
- Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
- Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
- Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
- Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
- Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
- All other duties as assigned.
Skills/Education/Knowledge/Experience/Abilities
Required:
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
- Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to or call , ext. 68901.
Parts Specialist
Posted today
Job Viewed
Job Description
O'Reilly Automotive - 626 E Washington St (Sales Associate / Team Member) As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for automotive parts.Hiring Immediately >>
Parts Specialist
Posted today
Job Viewed
Job Description
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.
Essential Job FunctionsFollow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
Skills/Education/Knowledge/Experience/AbilitiesRequired:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics), or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to or call , ext. 68901.
Reimbursement Specialist
Posted 7 days ago
Job Viewed
Job Description
- Verify patient coverage information and obtain authorization for services as needed
- Accurately document all actions taken to reconcile outstanding balances
- Evaluate the payment status of outstanding third-party claims and resolve any impediments to payment by providing information such as appropriate medical records, detailed itemization of charges, information regarding other insurance benefits, and explanation of charges.
- Review and validate adjustments to accounts in the insurance portfolio based on insurance reimbursement, coverage, contracts, and services provided.
- Review charges to ensure we are filing to correct guarantor (e.g. work comp vs. personal/family)
- Complete work on special projects, queries and reports as assigned
- Support co-workers and engage in positive interactions.
- Communicate professionally and timely with internal and external customers
- Demonstrate friendliness by smiling and making eye contact when greeting all customers.
- Provide helpful assistance in anticipating and responding to the needs of our customers.
- Collaborate with customers in planning and decision making to result in optimal solutions.
- Ability to stay calm under pressure and deal effectively with difficult people
- High school graduate or equivalent
- Associate's degree in Business, Finance, Health Information Management, or related field is preferred.
- Two years of experience in a healthcare revenue cycle or clinic operations role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Payroll Specialist
Posted 9 days ago
Job Viewed
Job Description
Reports To: Chief Finance Officer / Director of Human Resources
FLSA Status: Non-Exempt
Salary Range: Based on Weldon City Schools Classified Salary Schedule
Location: Weldon, North Carolina
Work Schedule: 12 Months | Full-Time
Job Summary:
The Payroll Specialist is responsible for the accurate and timely preparation, processing, and reconciliation of payroll for all employees of Weldon City Schools. This role ensures compliance with federal, state, and local regulations, as well as district policies and procedures. The Payroll Specialist works closely with HR and Finance to maintain confidentiality and uphold high standards of service and accuracy in payroll operations.
Key Responsibilities:
- Process bi-weekly or monthly payrolls in compliance with state and federal laws and district guidelines.
- Collect and review timekeeping records, leave balances, overtime reports, and other payroll-related data.
- Maintain and update employee payroll records, including new hires, terminations, salary adjustments, and benefit deductions.
- Ensure accurate payment of salaries, stipends, supplements, and reimbursements.
- Reconcile payroll reports and resolve discrepancies in collaboration with HR and Finance staff.
- Generate and submit required reports to federal and state agencies (e.g., IRS, NCDPI, NC Retirement System).
- Prepare W-2s, 941s, and other year-end tax documents.
- Assist with internal and external audits by providing payroll documentation as requested.
- Stay current on payroll laws, trends, and updates to ensure compliance.
- Maintain confidentiality and integrity of payroll and personnel data at all times.
- Provide exceptional support and communication to employees regarding payroll questions and concerns.
- Associate's degree in Accounting, Business Administration, Human Resources, or related field; Bachelor's preferred.
- At least three (3) years of payroll processing experience, preferably in a school district or public sector setting.
- Proficient in payroll software (e.g., SUNPAC, PowerSchool, or comparable systems) and Microsoft Office Suite, especially Excel.
- Strong knowledge of payroll laws, tax regulations, and best practices.
- High level of attention to detail and accuracy.
- Ability to handle confidential information with discretion.
- Strong interpersonal, organizational, and problem-solving skills.
- Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).
- Experience with North Carolina DPI payroll systems and reporting requirements.
- Familiarity with the North Carolina Retirement System and related benefits.
- Office environment with frequent interaction with employees and administrative staff.
- May require extended hours during peak payroll processing periods or fiscal year-end close.
DISCLAIMER:
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
Inventory Specialist
Posted 1 day ago
Job Viewed
Job Description
+ Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.
+ Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.
+ Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.
+ In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.
**Customer Experience**
+ Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.
+ Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.
+ Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.
+ Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.
+ Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.
+ Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.
+ Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.
+ Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area.
+ Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.
+ Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.
+ Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.
+ Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.
+ Supports keeping all counters and shelves clean and well merchandised.
+ Knowledgeable of all store systems and equipment.
+ Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.
+ In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes any additional activities and other tasks as assigned.
**Training & Personal Development**
+ Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.
+ Obtains and maintains a valid pharmacy license/certification as required by the state.
**Communications**
+ Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.
**Job ID:** 1655249BR
**Title:** Inventory Specialist
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1519 N MAIN ST,TARBORO,NC,27886
**Full District Office Address:** 1519 N MAIN ST,TARBORO,NC,27886-02519-15475-S
**External Basic Qualifications:**
+ Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Must have a willingness to work a flexible schedule, including evening and weekend hours.
+ "Achieving expectations" rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
+ Demonstrated attention to detail and ability to multi task and manage execution.
+ Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
**Preferred Qualifications:**
+ Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
+ Prefer to have prior work experience with Walgreens, with an evaluation on file.
We will consider employment of qualified applicants with arrest and conviction records.
**An Equal Opportunity Employer, including disability/veterans.**
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 15475-TARBORO NC
Exercise Specialist

Posted 17 days ago
Job Viewed
Job Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.
Summary:
To provide high level customer service and professional fitness and wellness guidance to our members and fellow staff members while serving as a role model for other staff.
Responsibilities:
1. Clinical Exercise Programming: They may be asked to serve as a backup in the Cardiac Rehab department for the Exercise Physiologists and perform duties such as developing exercise prescriptions, monitoring patients during daily exercise sessions, evaluating, and modifying prescriptions as needed, recognizing potential medical problems, and reporting them directly to MD or RN, recognizing risky situations and intervening to ensure patient safety. The Exercise Specialist will assist with developing additional clinical exercise programs such as Post Cardiac, Diabetes Intervention, Bariatrics and Transitional Programs for other chronic medical problems that can be improved through exercise.
2. Instruction: The Exercise Specialist will be responsible for developing the schedule for and conducting all new member equipment orientations by providing a wide array of times for members to attend. They will develop and implement member retention programs including follow up appointments to member orientations and contact new members to offer and educate them on our complementary orientations and evaluations. The Exercise Specialist will be responsible for developing the schedule for and conducting fitness clinics. They will need to develop topics on a regular basis considering safety, current fitness trends and member requests. The Exercise Specialist will be responsible for conducting trainings for Fitness Staff on current ACSM trends, latest research, safety, and new equipment. The Exercise Specialist will be trained on and assist with conducting Health Evaluations on a regular basis. The Exercise Specialist will be able to assist with Group Exercise classes and programs.
3. Member Incentive Programming: The Exercise Specialist will assist the Fitness Director in developing member incentive programs throughout the year and be responsible for reconciliation and evaluation of those programs. The Exercise Specialist will be responsible for the oversight and upkeep of current or future member engagement programs and will assist in developing such programs.
4.Equipment Maintenance: The Exercise Specialist will assist the Fitness Director with maintenance and upkeep of the fitness equipment including conducting basic repairs. They will provide recommendations on current equipment trends to the Fitness Director and lead trainings for members and staff on the use of new equipment that is purchased for the facility. They will keep records of preventative maintenance tasks assigned to the Fitness Department staff and report to the Fitness Director of preventative maintenance and regular maintenance issues.
NASH
Other information:
Education Requirements:
Bachelor's degree in fitness/wellness, recreation or related field
Licensure/Certification Requirements:
- Nationally accredited health and fitness certification
- Basic Life Support (BLS)
Professional Experience Requirements:
One (1) year working in adult fitness, hospital-based fitness/wellness facility, or other clinical setting in the areas of fitness, wellness and/or personal training.
137095127
**Job Details**
Legal Employer: Nash Hospitals
Entity: Nash UNC Health Care
Organization Unit: NDH Cardiac Rehab
Work Type: Per Diem
Standard Hours Per Week: 4.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: NASH HC
Exempt From Overtime: Exempt: No
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Automation Specialist

Posted 17 days ago
Job Viewed
Job Description
**Job Title:** Automation Specialist
**Location:** Rocky Mount, NC
**Pay Range:** $35/HR
**Contract Duration:** 12-Months
**Job Functions:**
+ Contribute to the completion of projects and manage your own time on agreed targets.
+ Responsible for routine and preventive maintenance work to ensure all equipment and systems operate safely and efficiently.
+ Analyze operational process problems and recommend appropriate corrective and preventative actions.
+ Modify and install electrical and control systems to enhance performance and resolve issues.
+ Coordinate activities with production personnel to minimize downtime.
**Required Qualifications:**
+ A high school diploma or GED with 4+ years of relevant experience; OR an Associate's degree with 2+ years of experience; OR a Bachelor's degree with 0+ years of experience.
+ Familiarity with industrial control systems such as DCS, PLCs, SCADAs, and SQL Server.
+ Experience in troubleshooting issues to root cause and recommending effective corrective actions.
+ Good planning, organizing, and time management skills.
+ Ability to read and follow equipment schematics, logic diagrams, and engineering drawings.
**Reasons to Apply:**
+ Opportunity to work with a dynamic engineering team committed to innovation.
+ Contribute to projects that directly impact the availability of essential medicines.
+ Develop your skills in a supportive and collaborative environment.
+ Engage in continuous learning and professional development.
+ Be part of a mission-driven organization focused on improving patient outcomes.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Mortgage Loan Specialist
Posted today
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Job Description
2 days ago Be among the first 25 applicants
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If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
Experienced Mortgage Loan Specialist responsible for the full real estate loan process across all delivery channels. MLSs should have a solid understanding of the entire real estate loan cycle and servicing functions. Actively identifies, develops, and maintains a source of referrals from realtors, builders, Credit Union colleagues and the community for new mortgage lending opportunities.
Duties
- Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process.
- Independently assess and underwrite real estate loan applications including but not limited to applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk with the ability/authority to extend credit or deny for real estate loan products within assigned tiered approval lending limits. Communicate approval or denial decisions to members in a clear and professional manner.
- Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions.
- Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance when needed.
- Seek guidance for complex lending situations and approval authority from a Sr MLS or above.
- Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information.
- Assist membership with servicing of existing mortgage and home equity loans.
- Collaborate with RELO VP/SVP on training and loan approvals.
- Follow up with prequalified applicants and on other leads in a timely and effective manner.
- Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions.
- Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration and assist members with real estate loan closings.
- Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance.
- Educate members on available services and make referrals for other Credit Union products and services based on their needs.
- Ensure well documented, easy to review loan application history notes within the Loan Origination System.
- Work with Lending Contact Center to provide assistance with mortgage lending calls when needed.
- Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities.
- Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice.
- Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume.
- Work with lending contact center to provide assistance with mortgage lending calls when needed.
- Consumer unsecured lending as assigned.
- Answer phone and perform other clerical duties as needed.
- Complete additional tasks assigned by management.
- Must have high school diploma or GED equivalent.
- Preferred bachelors degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).
- Successful completion of Consumer Lending Program courses and subsequent exam is required before moving to this role.
- Additional Modules Required:
- Wires
- Credit Cards
- Estate Basics
- Financial Advisory Services (FAS) Overview
- Life Stages & Events
- Has demonstrated proficiency in all aspects of the Associate MLS role.
- Minimum of 2 years mortgage lending experience strongly preferred.
- Minimum tier 2 lending limits assigned.
- Demonstrated proficiency at current lending approval authority.
- Must possess the highest level of integrity and objectivity.
- Must possess excellent communication skills, both verbal and written.
- Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc.
- Must have strong networking and relationship development skills.
- Meets compliance and regulatory standards.
- Makes lending decisions consistent with SECU loan policies.
- Has or is eligible to be registered as an active MLO with the NMLS.
- Must be organized and meticulous.
- Must be willing to engage in ongoing training and professional development.
- Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing.
- Has completed all required quarterly training courses & other training assigned by management.
- Consistently demonstrates SECUs Core Values.
- Recommendation of VP/SVP and RELO VP/SVP required for advancement to this level.
- Must be able to speak and write English fluently.
- Must understand and be dedicated to the Credit Union philosophy and work ethic.
- Must adhere to the work schedule and attendance policies established by the Credit Union.
- Must complete the Credit Unions Core Module Program within 12 months of hire date as a condition of employment.
- Office setting with physical proximity to other employees and members.
- Some background noise from other employees, copy machine, and telephone.
- Some local travel may be required.
- Must be able to comprehend and carry out job requirements.
- Job requires a substantial amount of sitting and computer usage.
- Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
- Use hands and fingers to press telephone keypad and lift telephone receiver.
- Answer and operate a telephone.
- Lift up to15 lbs.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance and Sales
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