229 Customer Facing Role jobs in Kenosha

Customer Support Specialist - Overnights

Pay from $26 to $3 per hour with significant growth and earning potential!

Includes 4 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Overnight Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: 4-day or 5-day on-site schedules available, includes weekends.

Why Customer Service at Uline?

• Learn: In-depth training helps you sharpen communication and problem-solving skills.

• Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

• Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.

• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

• Build business relationships with customers over phone, email and chat.

• Understand customer needs and recommend Uline's best solutions.

• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.

• Excellent problem-solving, listening and communication skills.

• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Cafe featuring affordable daily meal options from local restaurants.

• On-site fitness center and beautifully maintained walking paths.

• Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCSO)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Customer Support Specialist - Bilingual

Pay from $23 to $28 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

24/7 operation - Various on-site full-time shifts available.

Why Customer Service at Uline?

• Learn: In-depth training helps you sharpen communication and problem-solving skills.

• Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

• Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.

• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

• Build business relationships with customers over phone, email and chat.

• Understand customer needs and recommend Uline's best solutions.

• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.

• Excellent problem-solving, listening and communication skills.

• Prior customer service experience is a plus , but if you are eager to learn, we will train you!

• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Cafe featuring affordable daily meal options from local restaurants.

• On-site fitness center and beautifully maintained walking paths.

• Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Join Our Team as an Overnight Customer Support Specialist!

Are you ready to elevate your career with a company that values stability and success? As a key player on our Customer Support team, you'll provide exceptional service that our customers have come to love.

Compensation: Pay ranges from $26 to $3 per hour with a 4 Shift Differential. Significant growth and earning potential await you!

Full-Time Hours: Choose from 4-day or 5-day on-site schedules, including weekends.

Why You Should Consider a Career in Customer Service at Uline:

• Learn: Receive comprehensive training to enhance your communication and problem-solving skills.
• Develop: Enjoy a supportive professional environment with one-on-one mentoring and ample opportunity for career advancement.
• Connect: Build meaningful relationships in our collaborative setting, complete with regular team events.

Position Responsibilities:

• Process customer orders, provide product recommendations, and manage account inquiries using cutting-edge technology.
• Become a product and solutions expert, equipped to address product, pricing, and shipping inquiries swiftly and accurately.
• Foster strong customer relationships through phone, email, and chat communications.
• Understand customer needs and recommend Uline's optimal solutions.
• Assist customers in navigating Uline's website and online ordering system.

Minimum Requirements:

• High school diploma or equivalent; bachelor's degree preferred.
• Exceptional problem-solving, listening, and communication skills.
• Prior customer service experience is beneficial, but a willingness to learn is essential!

Benefits:

• Complete health insurance coverage plus 401(k) with a 6% employer match starting on day one.
• Access to multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program to support your professional development.

Employee Perks:

• On-site café with affordable meal options from local restaurants.
• Access to an on-site fitness center and beautifully maintained walking paths.
• Enjoy modern, clean facilities built for your comfort.

About Uline:

As a family-owned company, Uline is North America's leading distributor of shipping, industrial, and packaging materials, employing over 9,000 individuals across 14 locations.

Join our team, where our employees make the difference! Uline is a drug-free workplace, and all positions are on-site. We are proud to be an EEO/AA Employer/Vet/Disabled. Explore your future with us!

Location: 12355 Uline Way, Kenosha, WI 53144

The Opportunity

Responsible for preparing the donor, donor area and equipment for the pheresis processors.

You will report to the Assistant Center Manager.

The Role

• Prepares the autopheresis machine for the pheresis process.

• Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

• Disconnect the donor when the process is complete.

• Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

• Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

• Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

• Alerts Group Leader or Supervisor of donor flow issues.

• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

• Understand the policies and procedures associated with hyper immune programs at the center if applicable.

• Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

• Maintain confidentiality of all personnel, donor and center information.

• May be cross-trained in other areas to meet the needs of the business.

• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

• Perform job-related duties as assigned.

Your skills and experience

Education

High school diploma or equivalent required

Experience

• Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience

• Will perform basic math calculations

Working Conditions

(physical & mental requirements)

• Understand, remember and apply oral and/or written instructions

• Understand and follow basic instructions and guidelines

• Must be able to see and speak with customers and observe equipment operation.

• Occasionally perform tasks while standing and walking up to 100% of time

• Reach, bend, kneel and have high level of manual dexterity

• Occasionally be required to lift and carry up to 25 pounds

• Fast paced environment with frequent interruptions

• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

Our Benefits

For more information on CSL Plasma benefits visit .

About CSL Plasma

CSL Plasma ( operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring ( , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL ( , headquartered in Melbourne, Australia, employs 32,000 people.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .

Do work that matters at CSL Plasma!

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CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.