494 Customer Relations jobs in Brighton
Customer Service Associate
Job Viewed
Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1628564BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 1821 E BRIDGE ST,STE A,BRIGHTON,CO,80601
**Full District Office Address:** 1821 E BRIDGE ST,STE A,BRIGHTON,CO,80601-01935-06344-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06344-BRIGHTON CO
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Customer Support Specialist
Posted 2 days ago
Job Viewed
Job Description
It's fun to work in a company where people truly believe in what they're doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
Arryved Inc., part of the Fullsteam organization, is a Boulder-based company specializing in Point-of-Sale, brewery production ERP and other software for the craft beverage industry. You've probably seen our system in use at some of the best craft breweries, distilleries, cideries, taprooms, music venues and other iconic gathering spotswe are the largest POS focused on the Craft Beverage industry operating in all 50 states. We believe we work in the coolest industry on the planet and we love our customers. At our core, we use software to build excellent customer experiences on both sides of the counter, from being the central hub of the restaurant/taproom and back-of-house, to online sales and mobile guest experiences allowing guests to order and pay from their phones. We believe that nothing is worth doing unless it aligns with your customer experience and is done right.
At Arryved we are committed to creating a safe space, and to ensuring opportunities for success for all employees equally. We recognize that diversity makes us stronger, and we commit to creating a respectful working environment where all voices are invited and heard.
Job Summary:
We are seeking a passionate and tech-savvy Customer Support Specialist to join us. This role involves providing on-call support, managing and troubleshooting hardware and software, and supporting new customer launches. Ideal candidates will have strong communication and problem-solving skills, the ability to manage multiple priorities, and experience in a taproom or restaurant setting. They should be adaptable, self-driven, and ready to work odd hours. Experience with various operating systems and POS systems is a plus, but training is available for the right candidate.
Primary Responsibilities:
- On-call responsiveness to support inquiries, both virtually and in-person
- Managing, maintaining, and troubleshooting hardware and software across sites
- Setting up and installing hardware
- Inputting data for client sites
- New customer launch support
- Public speaking skills / leading training sessions
- Managing multiple projects simultaneously
- Researching alternative solutions for problems as they appear
- Creating templates to make communication more efficient
- Communicating technical details to users in layman's terms
- Constantly seeking to improve
- Able to travel <10%
- Able to embrace new responsibilities.
Minimum Qualifications:
- Comfortable learning new tools and technology
- Can communicate clearly and precisely, both verbally and in writing
- Determination to investigate and solve hard problems
- Self-driven, can operate independently, and respond to unexpected situations with confidence
- Strong critical thinking skills
- Able to manage multiple competing priorities
- Develop and maintain outstanding customer relationships
- Adaptable and creative
- Ability to work "on call" and odd hours, including evenings and weekends
Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
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