339 Customer Relations jobs in Calumet City
Customer Service Associate
Job Viewed
Job Description
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Attends training and completes PPLs requested by Manager or assigned by corporate.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
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Customer Service Support
Posted today
Job Viewed
Job Description
We are looking for a dedicated Customer Service Support specialist to join our team in Merrillville, Indiana. In this long-term contract role, you will be responsible for delivering excellent customer service, managing data entry tasks, and ensuring the smooth handling of administrative duties. This position is an ideal opportunity for someone with strong organizational skills and a passion for helping others.
Responsibilities:
- Respond to inbound customer inquiries promptly and courteously via phone and email.
- Maintain accurate records by performing data entry tasks with attention to detail.
- Coordinate schedules and appointments to support customer needs and operational efficiency.
- Process and manage order entries while ensuring completeness and accuracy.
- Utilize Microsoft Excel and Word to create reports and maintain documentation.
- Provide clear and well-structured email correspondence to address customer concerns.
- Assist in resolving customer issues by collaborating with relevant departments.
- Contribute to maintaining a well-organized call center environment.
- Uphold high standards of customer service and excellence in all interactions.
Requirements - Minimum of 2 years of experience in a customer service or call center role.
- Proficiency in Microsoft Excel and Word for documentation and reporting.
- Strong data entry skills with a focus on accuracy and efficiency.
- Excellent verbal and written communication skills for effective customer interaction.
- Ability to manage schedules and appointments with attention to detail.
- Experience in handling order entry and ensuring data integrity.
- Skilled in email correspondence and maintaining a tone that reflects attention to detail.
- Demonstrated ability to resolve customer issues effectively and collaboratively. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Support
Posted today
Job Viewed
Job Description
We are looking for a dedicated Customer Service Support specialist to join our team in Merrillville, Indiana. In this long-term contract role, you will be responsible for delivering excellent customer service, managing data entry tasks, and ensuring the smooth handling of administrative duties. This position is an ideal opportunity for someone with strong organizational skills and a passion for helping others.
Responsibilities:
- Respond to inbound customer inquiries promptly and courteously via phone and email.
- Maintain accurate records by performing data entry tasks with attention to detail.
- Coordinate schedules and appointments to support customer needs and operational efficiency.
- Process and manage order entries while ensuring completeness and accuracy.
- Utilize Microsoft Excel and Word to create reports and maintain documentation.
- Provide clear and well-structured email correspondence to address customer concerns.
- Assist in resolving customer issues by collaborating with relevant departments.
- Contribute to maintaining a well-organized call center environment.
- Uphold high standards of customer service and excellence in all interactions.
Requirements:
- Minimum of 2 years of experience in a customer service or call center role.
- Proficiency in Microsoft Excel and Word for documentation and reporting.
- Strong data entry skills with a focus on accuracy and efficiency.
- Excellent verbal and written communication skills for effective customer interaction.
- Ability to manage schedules and appointments with attention to detail.
- Experience in handling order entry and ensuring data integrity.
- Skilled in email correspondence and maintaining a tone that reflects attention to detail.
- Demonstrated ability to resolve customer issues effectively and collaboratively.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
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