457 Customer Relations jobs in Freeport
Customer Service Associate
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Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1634172BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 835 W GALENA AVE,FREEPORT,IL,61032
**Full District Office Address:** 835 W GALENA AVE,FREEPORT,IL,61032-03973-02584-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 02584-FREEPORT IL
Job No Longer Available
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Customer Support Agent
Posted 2 days ago
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Job Description
About the job Customer Support Agent
Do you want to work remotely from home? Simply just work from anywhere?
Do you want to work in an environment that values YOU and sets you up for SUCCESS?
You are extremely valuable as you are the main point of contact for clients. You are responsible for creating unique travel itineraries, processing payments, and updating clients regarding their travel. You will have access to the top travel vendors, such as Expedia, Delta Vacations, American Airlines Vacations, Carnival, Royal Caribbean and Disney, to name a few.
We have trainings available at all times making it flexible for those with prior commitments.
Main Responsibilities:
- Maintain open communication with clients regarding their travel
- Research top travel destinations and curate individualized itineraries
- Discuss client travel needs/preferences and create itineraries to fit their preferences
- Promote/advertise specialized travel deals across varying platforms
- Stay up to date with travel news
- Connect with travel leaders
- Attend travel trainings and/or monthly meetings, as necessary
- Use judgement when it comes to budget and client preferences
- Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
- Promote current travel deals and perks via social media or varying platforms
- Complete and maintain travel certifications
- 18 years or older
- High School Diploma
- Customer Service experience (1 year or more)
- Must be coachable and willing to learn
- Flexible Schedule
- Work remotely from home
- Full or Part Time opportunities available
- IATA card
- Free cruise and theme park tickets after training
- Exclusive travel benefits/perks
Customer Support Specialist - RL

Posted today
Job Viewed
Job Description
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
**Work Shift: Requires Saturday shift, and some Holidays**
**Work Type: On-Site. This is an On-Site role based out of our Location in Loveland, Colorado OR Fountain Valley, CA OR Lake Success, NY**
The Target Pay for this position is $21.00-$25.00 an hour. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
**Job Purpose/Overview**
The Customer Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. They are responsible for managing and servicing incoming customer calls with a customer-forward approach and a high level of empathy. This position requires a professional with strong relationship building and communication skills. The Customer Support Specialist accurately enters orders and is knowledgeable about Antech products and programs.
**Essential Duties and Responsibilities**
+ Provides superior customer service and remains solution driven with all customers and/or customer concerns.
+ Provide phone coverage within the queue
+ Handles customer issues, as needed, to ensure quality customer service.
+ Effectively uses multiple software systems to service accounts. This includesbut is not limited to Customer Relationship Management (CRM) Software, Enterprise Resource Planning (ERP) Software, and Microsoft Suite.
+ Demonstrates proficiency in all products and is seen as a knowledgeable resource in all product categories.
+ Investigates customer issues and finds appropriate solutions.
+ Takes incoming calls and places orders for supplies or consumables, or handles inquiries as requested.
+ Manages appropriate distributor relationships and other partnerships.
+ Updates data in Salesforce.com and sets up new accounts.
+ Communicates potential sales opportunities via leads to appropriate teams.
+ Other duties as assigned.
**Education** **and** **Experience**
+ High school diploma required.
+ Associates degree in business or veterinary related field, or equivalent related experience preferred.
+ Minimum of 2 years' experience in call center environment is preferred.
+ Working knowledge of veterinarian, medical information technology (IT) and/or clinical diagnostic environment preferred.
**Knowledge,** **Skills** **and Abilities**
+ Excellent customer service skills including patience, ability to listen and ability to provide a positive experience with all interactions.
+ Strong organizational skills and attention to detail.
+ Demonstrated ability to approach problems and find appropriate solutions.
+ Ability to work effectively in a team environment.
+ Ability to adapt and be flexible in a variety of situations.
+ Displays strong oral and written communication, especially over the telephone, with both internally and externally customers.
+ Accurate and efficient data entry skills.
+ Intermediate ability with Microsoft Office Suite, Internet Software and E-mail required.
+ Intermediate ability with Salesforce.com or similar CRM (Customer Relationship Management) preferred.
+ Ability to maintain quality assurance metrics for queueas determined by Customer Support Leadership and the Support Enablement Team.
**Working Conditions**
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present
**About Antech**
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
_Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates._
+ All Full-time associates are eligible for the following benefits and more:
+ Paid Time Off & Holidays
+ Medical, Dental, Vision (Multiple Plans Available)
+ Basic Life (Company Paid) & Supplemental Life
+ Short and Long Term Disability (Company Paid)
+ Flexible Spending Accounts/Health Savings Accounts
+ Paid Parental Leave
+ 401(k) with company match
+ Tuition/Continuing Education Reimbursement
+ Life Assistance Program
+ Pet Care Discounts
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers ( .
**Note to Search Firms/Agencies**
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
*GOV* IT Customer Support Specialist | L1
Posted 3 days ago
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Job Description
*GOV* IT Customer Support Specialist | L1 Working Hours: Mon-Fri (Hybrid) Working Location: Central Remuneration package: Up to $2,700 + AWS We are seeking a diligent and customer-focused individual to join our Technical Helpdesk team. The ideal candidate will handle customer inquiries, perform basic troubleshooting, and ensure timely resolution of issues. Key Responsibilities: Multi-Channel Support: Respond to cases via hotline, email, online forms, chatbot, portal, or case management system. Troubleshooting: Perform basic troubleshooting following SOPs and guides. Ticket Escalation: Escalate tickets to the next level and ensure resolution within the Service Level Agreement (SLA). CRM Logging: Accurately and promptly log all customer queries and follow-up interactions in the CRM system. Trend Escalation: Proactively escalate query trends or potential issues to the team leader. Additional Duties: Perform other relevant duties as assigned by the Supervisor. Requirements: Technical Skills: Basic troubleshooting skills and familiarity with SOPs. Communication: Strong verbal and written communication skills. Attention to Detail: Accuracy in logging and managing customer interactions. Proactive Attitude: Ability to identify and escalate trends or potential issues. Adaptability: Willingness to perform additional duties as needed. Diploma in Computer Science/Information Technology or any other related fields. At least 1 year experience in helpdesk support or equivalent roles. By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: Contact you about potential opportunities. Delete personal data as it is not required at this application stage. All applications will be processed with strict confidence. Only shortlisted candidates will be contacted. Aloysius Tan Sheng Rong - R22110441 ScienTec Consulting Pte Ltd - 11C5781 #J-18808-Ljbffr
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