271 Customer Relations jobs in Pomfret

Join a great place to work with MissionSquare, a financial services corporation with approximately $75 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 1.3 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare's Revenue & Sales team.

Responsible for overall relationship and retention of Mission Square’s clients.  Deliver virtual proactive account management by serving as the primary liaison between assigned clients and Mission Square.  Requires the ability to expand and deepen broad plan sponsor relationships (Retirement Boards, senior management, council members or commissioners, any municipal relationship in an authoritative or decision-making role, consultants and other stakeholders), and maintain strong client satisfaction and reference ability.

Essential Functions for this role include:

• Deliver proactive account management and direct the overall retention strategy of Mission Square Retirement’s clients with assets of $10-50 million.
• Direct the service delivery for assigned cases.  Work collaboratively with both the local service team and home office staff to ensure clients’ needs are met including individual meetings with participants and key influencers when possible.
• Build and broaden client relationships across all key influencers. 
• Determine client goals and objectives and manage a strategic business plan towards those objectives.
• Lead periodic relationship oversight reporting, including but not limited to delivery of Visual Analytics, Plan Investment and Plan Service Reports.
• Assist clients with adding products and services to fulfill their needs and meet their plan and fiduciary responsibilities. 
• Regularly support and implement corporate initiatives.
• Ensure long-term client satisfaction and reference ability.
• Identify new business and service/product expansion opportunities for Mission Square Retirement

If you have the following skills, we encourage you to apply:

• BA/BS or equivalent experience.

• 1-3  year’s relationship management or sales experience in a financial services organization specializing in deferred compensation and/or defined contribution plan clients strongly preferred. 

• FINRA Series 7 and 63, as well as Life, Health & Variable Annuity Licenses.
• Demonstrated ability to develop effective relationships at all levels, examples include top mgmt., elected officials and union officials
• Demonstrated effective negotiation skills
• Highly effective communication and presentation skills.
• Proven ability to learn technical information quickly and the ability to convey that information to others clearly and concisely.
• The ability to motivate and influence individuals over whom there is no authority, both at the assigned clients and within Mission Square Retirement
• Significant knowledge of investment products, with an emphasis on deferred compensation, and defined contribution plans.

 To benefit your career and support your wellbeing, we offer:

• Competitive Total Rewards (compensation and benefits) package, including 401(k) Plan with matching contributions
• Varied incentive plans
• Flexible/Hybrid work schedules
• Wellness programs
• Tuition reimbursement
• Professional and career development courses
• Mentoring programs
• Volunteerism program 

 As a company, MissionSquare is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. PLN SPONSOR & PPT REL

Description
Amazon's Customer Trust External Relations organization is looking for a Global Brand Engagement program manager. In this role, you will be an integral part of the team leading Amazon's global brand protection efforts engaging with brand owners to ensure that customers can buy with confidence on Amazon. You will own relationships with intellectual property owners on issues such as product authenticity, product integrity, copyright and trademark, and other product quality issues. You will also have the opportunity to contribute to the development of policies, processes, and tools ensuring Amazon is a safe and trustworthy store. The ideal candidate possesses strong business judgment, analytical thinking, is comfortable managing multiple responsibilities within a fast-paced environment, and has demonstrated experience in developing and implementing brand protection strategies. Exceptional communication, solution-oriented and relationship-building are essential attributes to succeed in this role.
Key job responsibilities
In this position you will:
- Develop and maintain key relationships with external stakeholders including global brands and industry associations on product integrity issues.
- Work with global external stakeholders to develop strategies for tackling unique industry challenges.
- Develop policy recommendations to improve both reactive and proactive enforcement, maximize automation, and efficiency in resolving brand owner concerns, and identify and achieve measurable outcomes.
- Work closely across Amazon on processes and tools to identify threats to brands and to Amazon's customers and sellers.
- Partner with Legal and Investigations to quickly handle and resolve critical and time-sensitive escalations.
- Liaise with internal business teams to address vendor concerns.
- Participate in conferences and external meetings focused on product integrity issues. This will include frequent domestic and international travel (~10%).
- Develop and deliver educational and training materials for both internal and external consumption.
Basic Qualifications
- 7+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Proven working knowledge of IP protection legal and regulatory landscape.
Preferred Qualifications
- Experience working cross functionally with tech and non-tech teams
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Recognized contributor within the IP and brand protection industry.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Sales Associate, Service

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation, Diversity and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Associate. This role helps achieve sales growth through three main areas of responsibility: maintaining an existing portfolio, obtaining new business, and as required selling modernization and repairs.

On a typical day you will:

• Manage a portfolio of elevator units through maintaining good working relationships with existing customers
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop build-on repair and modernization sales through networking, bids and tenders
• Develop your own sales strategy to achieve sales targets, ensuring profitability
• Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals, ensuring payment on time
• Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful:

• You have a business or technical degree or have completed training as a technician or business administrator
• You have initial experience in the sale of technical products requiring consultation
• You have a strong customer and service orientation, including excellent interpersonal skills
• You are characterized by a high level of commitment and reliability, with a drive to deliver results
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
• Strong organizational skillset with track record in maintaining a sales portfolio

What's In It For Me / Benefits:

• The chance to work for an industry-leading brand with an historic legacy
• A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

Apply today to join us and build what's next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do.

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.
We boast tremendous opportunities to grow and apply technical skills to meet organizational needs, empowering talented team members who mentor and uplift others, led by leaders with a focus on employee development and well-being, dedicated training programs, and a collaborative atmosphere.
We currently have a career opening for a Supervisor Account Management.
As a member of the Account Management Customer Success Team, the Supervisor is an experienced health system advisor, master communicator, problem solver, people leader and on-going project manager responsible for the corporate office relationship with aggregate group Acute IDN(s) under a customer success Manager. This individual is a customer driven, entrepreneurial minded team player that wakes up every day focused on meeting customer needs and working proactively to build long-lasting relationships and sustainable processes and solutions.
**Location:** Remote
**Travel:** Quarterly to state of Pennsylvania.
**Responsibilities**
_Corporate Customer Relationship and contract management._
+ This role will have 2 direct reports and supports a large corporate relationship.
+ Demonstrates deep customer expertise; collaborates with corporate offices to identify the drivers leading to business success.
+ Drive customer initiatives with our internal teams to further the partnership
+ Partner with management and leaders of other teams to contribute to organizational success of customer relationship.
+ Develops an elite team by training and coaching the professional development of account managers.
+ Ability to handle sensitive situations and/or information in a professional manner.
+ Deliver on commitments made during sales process by operationalizing and owning the terms and conditions of customer agreement to full extent.
+ Develop strategic IDN plan in collaboration with manager, inside sales, outside sales and other cross-functional teams. Identify critical account management capabilities and customer needs through deep understanding of business and customer base.
+ Own communication between the customer and Cardinal Health ranging from service issues to leading cadence calls.
+ Lead Business Review preparation and delivery, partnering with sales counterpart as appropriate, with focus on delivering insights and generating productive conversations around strategic initiatives/partnership.
+ Responsible for execution to customer agreement, including reporting of performance measurements, identification of savings opportunities, reporting the savings achieved and communicating back to customer; validates MMP and rebate calculations and delivers results.
+ The role will be 40% team leadership / 40% tactical / 20% project/process improvement.
_Issue Resolution/Project Management_
+ Responsible for identifying, quantifying, qualifying, tracking, and evaluating customer pain points and for facilitating, developing, designing, and implementing processes that improve overall customer experience. Act as customer advocate and liaison back into Cardinal Health organization (sales, customer service, implementation, contracts, operations).
+ Ensures that customers have a positive experience; commits to meet or exceed customer expectations.
+ Provides appropriate level of customer support on complex customer issues.
+ Manages more involved customer transactions with a focus on project initiatives and quality improvement.
+ Implements, measures, and evaluates the effectiveness of protocols, programs, or deliverables.
+ Compares measurement results to standards.
+ Identify opportunities to improve efficiency while providing flawless transactions, services and products.
_Analytics and Reporting_
+ Responsible for execution to customer agreement, including reporting of performance measurements, identification of savings opportunities, reporting the savings achieved and communicating back to customer.
+ Reporting of performance measurements to track and sustain continuous improvement for initiatives and routine business needs.
**Qualifications**
+ Prior experience in a customer facing role is required.
+ Strong Analytical and Reporting capabilities
+ Excel proficiency (VLOOKUP, Pivot Tables)
+ Healthcare knowledge required, preferably with pharmaceutical distribution specifically.
+ Prior Account Manager experience preferred.
+ Prior people leadership experience preferred.
+ Experiencing presenting and working with healthcare leadership preferred.
+ Ability to lead and manage both internal team members and external customers in a complex matrix environment.
+ Strong communication skills/attention to detail.
Anticipated pay range: $66.500 - 99,645
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
Application window anticipated to close: 9/7/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (