Customer Service Representative

87123 Carnuel, New Mexico The Siegel Group

Posted 15 days ago

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Job Description

Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression

ESSENTIAL FUNCTIONS
• Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office
• Other duties as assigned

REQUIRED EXPERIENCE
• HS Diploma or equivalent
• 6 months customer service experience
• Legally able to work within State and Federal guidelines

PHYSICAL REQUIREMENTS
• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 25 pounds.
• Constant face-to-face interactions with customers.
• Ability to multi-task and remain positive in busy working conditions.

WORKING CONDITIONS
• Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment
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Customer Service Associate

87102 Martineztown, New Mexico Marshall Retail Group

Posted 28 days ago

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Job Description

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion.

Location: Albuquerque International Sunport (ABQ) - Albuquerque, NM 87106 US

Schedule: Weekend availability required

Pay: $17.00

Benefits

* Medical, Dental, and Vision Insurance
* Employer-Paid Life Insurance
* Disability Insurance
* Paid Time Off
* Paid Parental Leave
* 401(k) with company match
* Employee Discount

Job Responsibilities

* Handles each customer in a courteous and gracious manner
* Maximize sales by achieving add-on sales and recommendations
* Knowledge of the store's stock; stock varies by store location
* Assists in the upkeep of the store by maintaining store displays and merchandising.
* Assists with inventory and receiving of merchandise
* Replenish backstock to maintain appropriate levels of merchandise on the floor
* Markdown merchandise as needed.
* CSA's may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store - they may not open the store
* Other duties may be assigned

Job Requirements

* 1 year + retail sales and/or cash handling experience
* Excellent communication and people skills
* Ability to multitask and problem solve
* TAM Card may be required depending upon location
* Additional Security clearance may be required depending upon location
* Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Additional Requirements

* Limited sitting
* Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
* Normal or corrected vision and hearing
* Can distinguish varying or specific colors, patterns, or materials to assist customers
* Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
* Typically, indoors
* Typically, in a consistent temperature
* Use of fine motor hand functions
* Lift 0-60 lbs with or without reasonable accommodation

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.
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Customer Service Representative

87101 Carnuel, New Mexico Circle K

Posted 1 day ago

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Job Description

Circle K - 4300 Osuna Rd NE (Retail Associate / Team Member) As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for safety, cleanliness, and proper working order.Hiring Immediately >>

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Customer Service Representative

87101 Carnuel, New Mexico NORC at the University of Chicago

Posted 1 day ago

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Job Description

Customer Service Representative

Job no: Work type: Intermittent Location: Albuquerque, NM Capability Area: Call Center

JOB DESCRIPTION:
*Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.**

NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers. In this role, you will conduct interviews over the phone with no sales pressure or quotas. Your work will directly contribute to understanding pressing issues such as:

  • the cost and access to healthcare,
  • the impact of higher education on the labor force,
  • and many other topics that inform social policy.
IDEAL CANDIDATE:
The ideal candidate for this role:
  • has good communication skills and basic computer knowledge,
  • enjoys speaking with people from diverse backgrounds and professions,
  • is looking for a flexible part-time working schedule, and
  • is available to work evening hours, weeknights and weekends.
RESPONSIBILITIES:
  • Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive.
  • Administer survey using a pre-written script.
  • Record survey answers verbatim.
  • Maintain neutral and objective communication with respondents.
REQUIRED SKILLS:
  • Knowledge of Windows, such as sending email or opening and using a web browser to search for information.
  • Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously.
  • Ability to talk on the phone within close proximity of others in a large and potentially loud call center.
  • At least 18 years of age.
  • Legally authorized to work in the United States.


SALARY AND BENEFITS:
The pay for this position will be $21.68 per hour, which is based on geographic location.

This position is classified as intermittent. Intermittent staff are eligible for the following benefits:
  • 403(b) Retirement Plan
  • Paid sick leave
  • Paid holidays
  • Paid orientation and training
  • Free counseling and referrals through NORC's Employee Assistance Program (EAP)
  • Discount programs - like travel and electronics

NORC's Approach to Equity and Transparency

Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).

WHO WE ARE:
NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.

EEO STATEMENT:
NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.

Advertised: September 3, 2025 Mountain Daylight Time Applications close: September 20, 2025 Mountain Daylight Time

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Customer Service Associate

88005 Placitas, New Mexico Walgreen Co

Posted 1 day ago

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Job Description

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience. Engages customers and patients by Customer Service, Associate, Customer Experience, Service, Store Manager, Retail

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Customer Service Representative

87101 Carnuel, New Mexico USA Jobs

Posted 1 day ago

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Job Description

Customer Service Representative

Join a leading electricity provider in New Mexico as a Customer Service Representative in their call center. You'll manage 40-50 inbound calls daily, assisting customers with utility service inquiries, billing arrangements, collections, and service connections/disconnections. Empathy and first-call resolution are key to success in this role.

Qualifications:

  • 1-2 years of call center experience
  • Tenure of 1.5+ years at recent jobs
  • High-volume call handling (50+ calls/day)
  • Strong de-escalation and customer service skills
  • Ability to work with 3-5 software programs and dual monitors
  • Must work on-site for 6 months then potential for hybrid schedule
  • Bilingual (English/Spanish) is a plus
  • Collections or utility experience preferred

Benefits & Perks once hired on permanent:

  • $500 new hire bonus after 3 months, plus another $00 after 6 months
  • Annual merit increases and promotion opportunities
  • Monthly performance bonuses (~ 350/month)
  • 1/hour bilingual pay differential
  • Full-time conversion includes benefits and 401(k) plans
  • Career growth from Level 1 to Tier 3 CSR (up to 44K/year)

This is a fully onsite position in Albuquerque, NM.

This position is anticipated to close on Sep 3, 2025.

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