1211 Customer Service Representatives jobs in Pomona

Join to apply for the Client Services Administrator role at EBizCharge

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Join to apply for the Client Services Administrator role at EBizCharge

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Headquartered in Irvine, California, EBizCharge by Century Business Solutions specializes in developing payment processing applications that facilitate electronic payment processing within the workplace, enhance transaction security, and increase client profits. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage ERP products, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magneto WooCommerce, and Volusion. EBizCharge offers its employees unlimited earning potential, career advancement opportunities, and a lively work environment. In our Client Service Administrator role, you will provide support to customers and the internal departments by doing customer portal and email pay setup while maintaining an accurate training and installation schedule for merchants. Training is provided; however, good written, verbal communication skills and general computer skills are required . Position Requirements

• Work collaboratively with Senior Management, Software Development, Project Management, Sales teams, and any other members of various departments
• Assist Support team by reviewing records, following up with customers, and submitting paperwork related to their cases and support via remote session
• Maintain accurate records of all contacts and activities in the companys various databases
• Submit paperwork related to new accounts and perform maintenance activities for current clients in a timely manner
• Set up Customer Portals and Email pay with updated company information
• Overwatch calendar to ensure all information has been received and prepared prior for demos, trainings, and installations
• Track the support communication pipeline and assign cases to the proper individuals
• Analyze reports before installations are to take place to ensure a gateway has been built for a smooth transition with no errors
  
  

• Self-starter with the ability to learn fast and work independently as well as within a team
• Prior experience with training and/or demos on products or software is strongly desired
• Good work ethic and flexible hours
• Strong proficiency in Microsoft Excel, Word, Outlook and computer savvy
• Comfortable working with a wide variety of professionals
• The duties and requirements listed above should not be interpreted as all-inclusive. Additional functions may be assigned as deemed appropriate
• Must have strong communication skills
  
  

• 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
• Retirement 401(k) plan with company match
• Gym access, dry cleaners, car wash conveniently located within building.
• Generous PTO plan with an additional 9 Days Company Paid Holidays per year.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other

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Newport Beach, CA 45,000.00- 70,000.00 6 days ago

Santa Ana, CA 47,000.00- 54,000.00 3 days ago

Santa Ana, CA 47,000.00- 54,000.00 17 hours ago

Irvine, CA 66,800.00- 142,800.00 1 week ago

Long Beach, CA 33,280.00- 85,000.00 1 week ago

Newport Beach, CA 68,640.00- 112,370.00 6 days ago

Newport Beach, CA 69,550.00- 90,325.00 2 days ago

Santa Ana, CA 36,500.00- 46,500.00 19 hours ago

Santa Fe Springs, CA 22.00- 24.00 2 weeks ago

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3 days ago Be among the first 25 applicants

Direct message the job poster from 1031 Crowdfunding, LLC

Job Description:

We are seeking a reliable and personable Client Services Associate to support our team and ensure a smooth, welcoming experience for both clients and employees. This role is a mix of front-desk coordination, administrative support, and client care ideal for someone organized, service-minded, and ready to be a key part of our office culture.

Key Responsibilities:

• Maintain and update client databases and internal systems (e.g., CRM, spreadsheets)
• Greet visitors, answer phones, and manage the front desk with professionalism when covering for Receptionist
• Prepare, package, and mail swag and document kits to clients
• Assist with office administrative tasks such as managing supplies, and supporting company events
• Collaborate with Client Services and Operations teams to support projects and initiatives

Qualifications

• Proven experience in an administrative, reception, or customer-facing roles
• Strong verbal and written communication skills
• Strong organizational skills with attention to detail, ensuring accuracy in all tasks
• Comfortable with Microsoft Office suite and open to learning new platforms (e.g., CRM tools such as Salesforce)
• Must be willing to work in a team setting and independently as needed
• Friendly, detail-oriented, and dependable

Join us as we strive to provide outstanding service to our clients and team members!

• Seniority level Entry level

• Employment type Full-time

Referrals increase your chances of interviewing at 1031 Crowdfunding, LLC by 2x

Get notified about new Client Services Associate jobs in Tustin, CA .

Newport Beach, CA $45,000 - $5,004.80 11 hours ago

Long Beach, CA 33,280 - 85,000 1 day ago

Newport Beach, CA 55,000 - 70,000 6 days ago

Santa Ana, CA 76,980.80 - 93,121.60 1 day ago

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• Collect documentation to complete voucher forms and process Brokers commission payments.
• Maintain CBRE brand client messaging inventory by applying templates to produce marketing materials.
• Review marketing material and act as a point of contact for various groups to coordinate the completion of property information packages.
• Coordinate the preparation and production of client specific property packages.
• Coordinate sophisticated meetings and conferences.
• Schedule appointments, maintain calendars, arrange travel plans and coordinate meeting room reservations.
• Update and maintain various information databases.
• Generate standard and ad hoc reports and assist with website updates.
• Coordinate advertising schedules and placement with local centralized marketing group.
• Explain detailed and/or complicated information. Comprehend instructions, short communications, and memos. Write routine reports and communications.
• Respond to common questions or complaints.
• Present information to a large group of employees.

• High school diploma.
• 3+ years with providing administrative support to teams of professionals
• 2+ years in the Real Estate industry preferred.
• Ability to calculate figures such as percentages, discounts, and commissions and basic knowledge of financial terms and concepts with the ability to conduct basic financial analysis.
• Strong problem solving, interpersonal and organizational skills.
• Experience with Microsoft Office Suite required.
• Ability to edit templates in Power Point and/or InDesign.
• Strong marketing knowledge desirable.

LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.As a Client Services Representative at LetsGetChecked, you'll be at the forefront of our client experience, playing a crucial role in delivering exceptional customer service and support. You'll serve as the primary point of contact for our clients, guiding them through our services, addressing their inquiries, and ensuring a positive and seamless journey with our health testing solutions. Your empathy, problem-solving skills, and commitment to client satisfaction will be key to helping individuals achieve their health and wellness goals.Key ResponsibilitiesClient Support: Provide friendly, professional, and empathetic assistance to clients across various channels, including phone, email, and live chat. Address a wide range of inquiries, concerns, and requests related to health testing, results, and logistical matters.Product Knowledge: Develop and maintain a comprehensive understanding of LetsGetChecked's diverse health testing products and services. Educate clients on test options, procedures, and assist them in interpreting their results.Order Processing: Guide clients through the order placement process, assist with scheduling tests, and ensure accurate and timely order processing and shipment tracking.Problem Resolution: Proactively investigate and effectively resolve client issues and concerns in a timely manner. Collaborate seamlessly with other internal departments to find solutions for more complex client cases.Client Communication: Deliver clear, concise, and timely communication regarding test results, delivery times, and any other relevant information. Follow up with clients to confirm their needs have been met and issues have been fully resolved.Quality Assurance: Actively participate in maintaining and continuously improving the quality of our client service operations. Identify opportunities for process enhancements and provide constructive feedback to management.Documentation & Reporting: Maintain accurate, detailed, and organized records of all client interactions and cases within our systems. Generate regular reports and share valuable insights with the Client Services Manager to support continuous improvement.Client Feedback: Collect and relay client feedback to the relevant internal teams, including product development, marketing, and quality control. Help identify emerging trends and areas for improvement based on client insights.QualificationsHigh school diploma or equivalent; additional education or certifications in client services, healthcare, or a related field is a strong plus.Proven experience in a client services, customer support, or similar role, preferably in a fast-paced environment.Exceptional communication and interpersonal skills, with a genuine customer-centric approach that prioritizes client needs.Strong problem-solving and conflict-resolution abilities, with a knack for de-escalating situations and finding effective solutions.Highly detail-oriented with the ability to effectively manage multiple tasks, prioritize, and meet deadlines.Familiarity with CRM systems and client support software is an advantage.A strong sense of empathy and a genuine desire to help clients achieve their health and wellness goals.Benefits: Alongside an hourly rate of $19 - $21, we offer a range of benefits including: Health, dental & vision insurance401k Matching contributionEmployee Assistance ProgrammeAnnual Compensation ReviewsFlexible PTO Policy and 3 paid volunteer days per yearFree monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teamsA referral bonus programme to reward you for helping us hire the best talentInternal Opportunities and Careers Clinics to help you progress your careerMaternity, Paternity, Parental and Wedding leave#LI-EF1 #LI-OnsiteWhy LetsGetCheckedAt LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better.Our Commitment to Diversity, Equity, and InclusionAt LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive.To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit

• Manage complex and escalated inquiries from financial professionals and clients.
  
• Support clients with brokerage operations, advisory accounts, transfers, and system navigation.
  
• Deliver an excellent service experience while maintaining productivity goals.
  
• Accurately document interactions using CRM tools.
  
• Collaborate across teams to deliver solutions without escalation.
  
• Assist in department training and special projects.

• 1 year of call center or customer service experience
  
• Proficiency with Microsoft Office
  
• High School diploma or GED required

• A passion for delivering top-tier service
  
• Strong communication, organizational, and problem-resolution skills
  
• A keen attention to detail and follow-through
  
• Experience in banking or financial services
  
• College degree or equivalent experience

• Warm, professional demeanor with empathetic listening skills
  
• Comfort with change in a fast-paced environment
  
• Enthusiastic team player with a can-do attitude
  
• Driven to exceed expectations and make an impact

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

Ready to be a tech solutions champion? Join our vibrant team La Mirada crew!

Boundless Promotions offers a collaborative environment where diverse individuals create unique brand experiences. We partner with industry leaders, providing cutting-edge fiber-optic internet solutions and innovative TV streaming services. Our team is reliable, motivated, and hardworking, driven by a passion for helping brands expand their reach and efficiently penetrate new markets to increase their target audience.

Seeking a dynamic Client Services Representative to champion our AT&T team! The role involves engaging with customers, tailoring tech solutions, maintaining a positive environment, and showcasing innovative wireless technology. If you’re enthusiastic and tech-savvy, Boundless Promotions encourages you to apply.

Join the VCA West Coast Specialty & Emergency Animal Hospital team!

Location: 18300 Euclid St., Fountain Valley, CA 92708

At VCA Animal Hospitals, you can be the Client Service Representative you have always wanted to be! We have a unique culture in our hospital that values each person's individual skill and personality. There's something special about you and we are excited to learn more!

Client Service Representative

You possess a strong interest in supporting veterinarians, registered veterinary technician(technologists), and veterinary assistants, with all aspect of client-facing support. Your primary duty will be supporting our Client Service Center by assisting with incoming calls, addressing the chief reason for the call, communicating with supported department as needed, and support fellow Client Service Representatives, as needed and when able, with clients present in our hospital. You possess a strong sense of working in a team environment. You maintain situational awareness (able to prioritize). Of course, the tasks describe here are but a sample of what we do. We are all responsible for helping our patients, our clients, and each other, were we can, regardless of title.

We support team members growing. You will have access to online training, should you feel like exploring other opportunities. If you dedicate time to your growth, we will support you!

Compensation: $20.00 - $24.50 ALL dependent on education, experience, credentials, location, nature of practice, schedule and additional responsibilities.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.