614 Customer Service Role jobs in Spring
Customer Service (Call Center)
Posted 11 days ago
Job Viewed
Job Description
Primarily responsible to collect monies on behalf of our clients while maintaining
compliance and professional office and ethical standards. Collector will utilize
various collection strategies and methodologies to attempt to contact consumers in
order to negotiate payment in full or payment arrangements on debt within federal,
state and client collection guidelines and laws.
Describe this positions Essential Functions: (Tasks, duties & responsibilities of
the job. Outline the core responsibilities of the position. Highlight the day-to-day
activities of the position).
1. Take inbound and outbound phone calls to collect monies by negotiating
payment terms and methods when right party is reached. The process
requires reviewing the account information in database, and/or asking
probing questions of the consumer in order to better understand potential
objections to payment.
2. Monitor debtors accounts and follow-up to ensure payments are made in a
timely manner
3. Utilize various skip tracing techniques and collection strategies to locate
right parties in order to collect monies
4. Collect balance or set up an appropriate payment plan.
5. Review accounts to identify adjustments, discrepancies and create a
request for resolution
6. Handle debtor disputes and overcome stalls and objections & suggest
money sources for debt payment
7. All other duties as assigned
Describe the Physical Demands & Work Environment
1. Works in an enclosed call center environment office and mostly works on
the computer.
1. While performing the duties of this job, the employee is regularly required
to sit, talk or walk and use hands and fingers to operate office equipment
(computer and printer) or other office tools, and reach with hands and arms.
2. Nominal amount of light lifting required.
3. Specific vision abilities required by this job included close vision and the
ability to adjust focus.
Describe this positions Non-Essential Functions: (These duties are performed
either very infrequently or could be performed by others without altering the
underlying reason the job exists. Outline responsibilities of the position that are
not absolutely necessary but the employee may need to perform occasionally).
1. Assist in training new Collectors.
What knowledge, skills and abilities will be necessary for this position to
succeed? (Knowledge focuses on the understanding of concepts. Skills are the
practical application of theoretical knowledge. Abilities are the innate traits
or talents that a person brings to a task or situation. Examples: Leadership,
communication, team player, ability to work with numbers, software skills,
planning, etc.).
1. Basic computer skills
2. Ability to compute basic math calculations
Customer Service
Posted today
Job Viewed
Job Description
Customer Service Job Duties: Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process
Customer Service
Posted today
Job Viewed
Job Description
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
- A commitment to promote from within
- Training and mentorship programs
- Tuition reimbursement and scholarship opportunities
- Reward and recognition culture
- Competitive Pay
- Flexible schedules- day, night and evening shifts
- Free meal each shift
- Eligibility to accrue paid vacation time
- Career advancement and professional development opportunities
- Medical benefits
- Health and Wellness programs
- 401K plan with 6% match
- PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
- Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
- Preparation of products.
- Maintaining quality of product.
- Monitoring all service equipment.
- Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
- Champions recognition and motivation efforts
The ideal candidates must want to have fun serving great food to our customers!
- Must be at least 16 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Complete training certification
- Enthusiasm and willingness to learn
- Team player
- Commitment to customer satisfaction
- Strong work ethic
Customer Service
Posted 1 day ago
Job Viewed
Job Description
Meador Staffing is partnering with a dynamic company on their search for a customer service candidate! This is a temp to hire position with a chance to become a permanent employee with a successful company. - Benefits: - Schedule: Sunday - Saturday ( Customer Service, Staffing, Customer
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