1359 Customer Service Roles jobs in Baltimore
Client Relations Associate
Posted 2 days ago
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Job Description
Here at Dreamcrafters Management, we pride ourselves on our ability to build lasting client relationships based on trust, transparency, and exceptional customer service. As a growing leader in the business consulting industry, we offer hands-on, personalized care for our customers that focuses on innovative solutions that really make a difference for our clients and our customers. Our client relations, sales, and customer service methods are unique and reflect the dynamic team that we've built over the years. It is through our approach to client relations and customer care that we have been able to grow our operations and our client's customer base steadily over the past year, and we are now looking to bring new Client Relations Associates on board to continue this growth!
Client Relations Associate RoleAs a Client Relations Associate, you will be the first point of contact between Dreamcrafters Management and potential customers. You will be responsible for ensuring that their needs are met and their expectations are exceeded when it comes to the level of personalized sales and customer service support that we offer. The Client Relations Associate role involves building lasting relationships, providing excellent sales and customer service, and advocating for client and customer interests.
Key ResponsibilitiesKey Responsibilities of a Client Relations Associate:
- Assist in the management of existing accounts as well as the acquisition of potential customers in a manner that serves all parties' interests
- Serve as the primary point of contact for customers, responding to inquiries and concerns promptly and professionally whether through phone, email, or in person visits
- Facilitate communication between customers and client technicians, ensuring that activation processes run smoothly and beneficially for all parties
- Advocate for the interests of the client regarding sales goals and customer satisfaction metrics while providing customers with personalized and efficacious customer service
- Abide by all compliance policies set forth by the client while handling sensitive customer information, ensuring all interactions meet legal regulatory and privacy requirements
- Participate in the training of junior Client Relations Associates in all of the above responsibilities, demonstrating strong leadership potential
Qualifications of a Client Relations Associate:
- Previous experience in client relations, sales and/or customer service capacities is a plus
- Personable, able to work well with others and communicate effectively
- Highly-driven and growth-oriented individuals with a passion for customer care
- Ability to think quickly and offer effective solutions on the spot
- Proactive, able to take initiative and act independently when necessary
Client Relations Manager
Posted 10 days ago
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Job Description
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see Client Operations Manager will:**
This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency.
The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following:
+ Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients.
+ Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel.
+ Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success.
+ Analyze operational processes and performance data to find opportunities for improvement.
+ Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics.
+ Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training.
+ Work cross functionally with both internal departments and external clients to achieve goals.
+ Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients.
+ Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately.
+ Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner.
+ Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth.
+ Be responsible for related procurement processes and coordinate material and resources allocation.
+ Identify and address problems and opportunities for the business.
+ Provide data and support to management as needed.
**Skills You'll Need Here:**
**Basic:**
+ BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position.
+ Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work.
+ Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
+ Highly flexible and adaptable to change.
+ High energy and good communication skills both written and verbal.
+ Ability to interact professionally with Vice Presidents and Director level staff within clients.
+ Have a customer focused mentality; both in work with candidates, trainees and clients.
+ Comfortable using technology in performing routine job tasks and for product demonstration purposes.
+ Outstanding organizational and time management skills.
+ Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce.
+ Ability to monitor and evaluate operational data.
**Preferred:**
+ Professional business-to-business/customer success experience (3 years strongly desired)
+ Experience working with adult learners and non-traditional students.
+ Proficiency in being a great partner within and outside one's own department.
+ Understanding of client relations/partnership management and how to efficiently work with external partnerships.
+ Driven to succeed and yearning to make impact; customer success obsession mentality.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at .
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$58,300.00 - $75,750.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
Client Relations Medical Advisor
Posted 3 days ago
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Job Description
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Role is necessary to carry out clinical reviews and provide case managers with advice in relation to complaints and enquiries in connection with PIP referrals. Complaints and enquiries can come from customer, representatives (including welfare rights groups & MPS), as well as DWP. Part of the role is also to provide outcomes and feedback on all complaints about healthcare professionals that is used as part of professional development and improvement in addition to being utilised to make overall business improvements.
Key Contacts & Relationships:
Internal:
Head of Customer Relations
Customer Director
Customer Relations Team
Head of PIP Ops & Head of PIP Clinical
CDMs & RSDMs
CSLs & SDMs
HPs
Head of External Communications & Policy
Customer Experience Manager
Clinical Excellence Team
External:
DWP Customers and their representatives (for serious complaints).
Accountability:
Provide clinical input to Case Officer investigations at stage 1 & stage 2- utilising all available evidence to determine whether the assessment and report has been completed in accordance with quality and professional standards. This involves all levels of complaints including Ministerial and SLT cases - 75%
Assess a HP's complaint record in conjunction with the findings of the complaint investigation and advise the Case Officer of the appropriate outcome for the complaint. - 5%
Communicate any deficiencies found to DWP. - 5%
Provide feedback to HPs following a complaint investigation and highlight any concerns relating to the quality of any clinical outputs considered as part of the complaint investigation - 5%
Liaise with other CRHCPs, Head of Customer Relations, Clinical Excellence Team & operational colleagues to highlight complaint trends & facilitate improvements. - 5%
Carry out investigations in relation to Serious Complaints in accordance with the Complaint Process and produce investigation report for review by Clinical Excellence Team. - 5%
Ad Hoc tasks as required by Head of Customer Relations & Customer Director, including input to internal process reviews and high profile cases
Qualifications & Experience:
Essential - Fully trained and accredited in carrying out PIP PA4 assessments (including audit), with proven experience and consistent excellent quality.
Desirable:
Advice training
IR training
SREL training
PA3 approved.
Individual Competencies:
Able to work autonomously as well as part of a team and build positive working relationships with both clinical and administrative colleagues.
Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct.
Complies with all applicable CPD requirements.
Flexible and adaptable.
Able to collaborate effectively with others to promote a culture of team work and customer focus.
Excellent oral and written communication and interpersonal skills.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
39,500.00
Maximum Salary
£
44,500.00
Lead Aesthetician & Client Relations Specialist
Posted 4 days ago
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Job Description
Responsibilities:
- Conduct in-depth virtual skin consultations with clients, assessing their needs and recommending personalized treatment plans and product regimens.
- Provide expert advice on a wide range of aesthetic services, including facials, chemical peels, microdermabrasion, and laser treatments, explaining their benefits and potential outcomes.
- Educate clients on proper skincare routines, product usage, and lifestyle factors that impact skin health.
- Manage and nurture client relationships, ensuring a high level of satisfaction and fostering loyalty through proactive communication and follow-up.
- Handle client inquiries, concerns, and feedback promptly and professionally, resolving issues to ensure a positive client experience.
- Collaborate with the marketing team to develop engaging content related to skincare and beauty trends for online platforms.
- Maintain detailed and accurate client records, including consultation notes, treatment history, and product recommendations, using our proprietary CRM system.
- Stay updated on new product launches, industry innovations, and competitor activities in the beauty and wellness sector.
- Train and mentor junior members of the client relations team on aesthetic principles and best practices for client engagement.
- Assist in developing and refining virtual service offerings and client support protocols.
- Licensed Esthetician with at least 5 years of hands-on experience in providing a broad spectrum of aesthetic treatments.
- Proven experience in client consultation, relationship management, and customer service, preferably in a virtual or remote setting.
- In-depth knowledge of dermatology, cosmetic ingredients, skincare science, and emerging beauty technologies.
- Excellent communication, listening, and interpersonal skills, with the ability to connect with clients effectively via video calls, email, and chat.
- Proficiency in using virtual consultation tools, CRM software, and digital communication platforms.
- Strong understanding of online retail and e-commerce best practices within the beauty industry.
- Ability to work independently, manage time effectively, and maintain high productivity in a remote work environment.
- A passion for beauty and wellness, with a commitment to continuous learning and professional development.
- Experience in developing educational content or conducting training sessions is a significant advantage.
- Bachelor's degree in a related field or equivalent practical experience.
Call Center Agent
Posted 4 days ago
Job Viewed
Job Description
VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm. We specialize in helping clients drive growth, transform businesses, and innovate through proven methodologies. VECRA's experience spans innovative software applications, reporting systems, program management, facilities, and supply chain management. Our services are always:
- Vigilant Efficient Collaborative Responsive Accurate (VECRA)
VECRA is seeking remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). This position requires 7 weeks of paid training. Agents must provide their own computer/laptop (Chromebooks and iPads are not permitted) and headset.
Key Responsibilities- Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf, providing information on policies, procedures, and privacy protocols.
- Track and document all inquiries using the designated systems.
- Complete tasks according to established guidelines and quality assurance metrics.
- Assist consumers with changes to their applications and reset passwords for self-service.
- Check application status and verify coverage effectiveness.
- Escalate calls or issues to appropriate staff when needed.
- Facilitate translation services for non-English speaking callers.
- Attend training and meetings to maintain up-to-date knowledge of all programs and systems.
- Must be a Maryland Resident.
- 3+ years of call center experience.
- Experience with high inbound call volumes and meeting/exceeding performance metrics.
- Fast learner with the ability to work independently.
- Strong multitasking and computer skills.
- Excellent listening skills with the ability to understand, not just respond.
- Punctual and self-reliant.
- High School Diploma or GED required.
- Work Hours: 8:00 AM - 6:00 PM (Assigned 8-hour shift within this timeframe)
- Salary: $16.13/hour
- Location: Remote
- Travel: No
- Paid holidays
- Paid time off
- Medical and dental coverage
VECRA, Inc. is an Equal Opportunity and Affirmative Action employer. We are committed to administering all employment actions based on merit and free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. VECRA maintains a drug-free workplace and conducts pre-employment substance abuse testing and background checks, where permitted by law.
Call Center Agent - Clinical Research
Posted 3 days ago
Job Viewed
Job Description
Work Location: onsite in Baltimore, MDAt Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for clinical research studies conducted at the Parexel Baltimore and Los Angeles Early Phase Clinical Units (EPCUs) are filled on time and are in compliance with all sponsor protocols, Good Clinical Practices (GCPs), EPCU Standard Operating Procedures (SOPs), and any other applicable regulations. The person in this position ensures that all departmental work is timely, efficient, and of the highest quality.Your Activities:Coordinating all aspects of incoming and outgoing calls and emails as they relate to specific assigned studiesInterfacing with the screening team regarding screening appointment dates/times and communicating this information to all relevant call-center personnelCommunicating and coordinating status of recruitment efforts within the call-center and initiating any increased efforts to maximize recruitment for assigned studiesProviding regular updates to the study team and management on recruitment progressReviewing clinical trial protocols and developing study specific recruitment documents - e.g., telephone scripts, study fact sheets, call strategies, etc.Telephone screening potential trial volunteers according to study specific telephone scripts and the daily recruitment strategyHandling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system)Scheduling screening appointments and record appropriate volunteer data in ClinBase™Data entry of all communications to the Volunteer Database for assigned studiesParticipating in team project meetings for regular recruitment updates on assigned studiesUndertaking the full range of duties relevant to the management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectivesMaintaining a positive, results orientated work environmentBuilding partnerships and modeling teamworkCommunicating to the team in an open, balanced, and objective mannerParticipating in formal staff review processes e.g. performance and salary reviews to corporate standards and timescalesVarious other projects/duties as assigned by the Call-Center Manager or Management based on company needYour Profile:2 years of call-center, customer service, or clinical research related work experienceA flexible attitude with respect to work assignments and new learningAbility to work evenings or weekends as projects dictate (schedule is typically weekday shift)High School Diploma required. Bachelor's degree preferred. Base Pay Range: $20.00 to $23.00 per hourActual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.In addition to base salary, some roles may be eligible for participation in Parexel's annual performance-based bonus plan, annual salary review and additional total rewards incentives.Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.
Call Center Agent - Clinical Research
Posted 6 days ago
Job Viewed
Job Description
At Parexel, the Call Center Agent is a business crucial role in ensuring panels of volunteers for clinical research studies conducted at the Parexel Baltimore and Los Angeles Early Phase Clinical Units (EPCUs) are filled on time and are in compliance with all sponsor protocols, Good Clinical Practices (GCPs), EPCU Standard Operating Procedures (SOPs), and any other applicable regulations. The person in this position ensures that all departmental work is timely, efficient, and of the highest quality.
Your Activities:
- Coordinating all aspects of incoming and outgoing calls and emails as they relate to specific assigned studies
- Interfacing with the screening team regarding screening appointment dates/times and communicating this information to all relevant call-center personnel
- Communicating and coordinating status of recruitment efforts within the call-center and initiating any increased efforts to maximize recruitment for assigned studies
- Providing regular updates to the study team and management on recruitment progress
- Reviewing clinical trial protocols and developing study specific recruitment documents e.g., telephone scripts, study fact sheets, call strategies, etc.
- Telephone screening potential trial volunteers according to study specific telephone scripts and the daily recruitment strategy
- Handling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system)
- Scheduling screening appointments and record appropriate volunteer data in ClinBase
- Data entry of all communications to the Volunteer Database for assigned studies
- Participating in team project meetings for regular recruitment updates on assigned studies
- Undertaking the full range of duties relevant to the management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives
- Maintaining a positive, results orientated work environment
- Building partnerships and modeling teamwork
- Communicating to the team in an open, balanced, and objective manner
- Participating in formal staff review processes e.g. performance and salary reviews to corporate standards and timescales
- Various other projects/duties as assigned by the Call-Center Manager or Management based on company need
Your Profile:
- 2 years of call-center, customer service, or clinical research related work experience
- A flexible attitude with respect to work assignments and new learning
- Ability to work evenings or weekends as projects dictate (schedule is typically weekday shift)
- High School Diploma required. Bachelor's degree preferred.
Base Pay Range: $20.00 to $23.00 per hour Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location. In addition to base salary, some roles may be eligible for participation in Parexel's annual performance-based bonus plan, annual salary review and additional total rewards incentives. Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.
EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Call Center Agent - Clinical Research
Posted 13 days ago
Job Viewed
Job Description
At Parexel, the **Call Center Agent** is a business crucial role in ensuring panels of volunteers for clinical research studies conducted at the Parexel Baltimore and Los Angeles Early Phase Clinical Units (EPCUs) are filled on time and are in compliance with all sponsor protocols, Good Clinical Practices (GCPs), EPCU Standard Operating Procedures (SOPs), and any other applicable regulations. The person in this position ensures that all departmental work is timely, efficient, and of the highest quality.
**Your Activities:**
+ Coordinating all aspects of incoming and outgoing calls and emails as they relate to specific assigned studies
+ Interfacing with the screening team regarding screening appointment dates/times and communicating this information to all relevant call-center personnel
+ Communicating and coordinating status of recruitment efforts within the call-center and initiating any increased efforts to maximize recruitment for assigned studies
+ Providing regular updates to the study team and management on recruitment progress
+ Reviewing clinical trial protocols and developing study specific recruitment documents - e.g., telephone scripts, study fact sheets, call strategies, etc.
+ Telephone screening potential trial volunteers according to study specific telephone scripts and the daily recruitment strategy
+ Handling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system)
+ Scheduling screening appointments and record appropriate volunteer data in ClinBase
+ Data entry of all communications to the Volunteer Database for assigned studies
+ Participating in team project meetings for regular recruitment updates on assigned studies
+ Undertaking the full range of duties relevant to the management and development of the team to ensure their performance meets and or exceeds both the business and their own personal goals/objectives
+ Maintaining a positive, results orientated work environment
+ Building partnerships and modeling teamwork
+ Communicating to the team in an open, balanced, and objective manner
+ Participating in formal staff review processes e.g. performance and salary reviews to corporate standards and timescales
+ Various other projects/duties as assigned by the Call-Center Manager or Management based on company need
**Your Profile:**
+ 2 years of call-center, customer service, or clinical research related work experience
+ A flexible attitude with respect to work assignments and new learning
+ Ability to work evenings or weekends as projects dictate (schedule is typically weekday shift)
+ High School Diploma required. Bachelor's degree preferred.
**Base Pay Range:** $20.00 to $23.00 per hour
Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.
In addition to base salary, some roles may be eligible for participation in Parexel's annual performance-based bonus plan, annual salary review and additional total rewards incentives.
Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Bilingual Customer Service Representative (Call Center)
Posted 4 days ago
Job Viewed
Job Description
The Customer Service Representative is responsible for all telephone account maintenance. The Customer Service Representative determines the accuracy of account information, and ensures all required information is provided for security. The Customer Customer Service Representative, Customer Service, Call Center, Bilingual, Representative, Retail, Staffing
Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed
Posted today
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Job Description
Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
* $5- 150 (per 1 hour session)
* 300- 750 (multi-session studies)
Job Requirements:
* Show up at least 10 mins before discussion start time.
* Participate by completing written and oral instructions.
* Complete written survey provided for each panel.
* MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
* Must have either a smartphone with working camera or desktop/laptop with webcam
* Must have access to high speed internet connection
* Desire to fully participate in one or several of the above topics
* Ability to read, understand, and follow oral and written instructions.
* Call center representative agent experience is not necessary.
Job Benefits:
* Flexibility to take part in discussions online or in-person.
* No commute needed should you choose to work from home remotely.
* No minimum hours. You can do this part-time or full-time
* Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
* You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.