4 Customer Service jobs in Alma
Customer Service Representative
48626 Hemlock, Michigan
Corning Incorporated
Posted 10 days ago
Job Viewed
Job Description
Customer Service Representative
**Date:** Jul 10, 2025
**Location:** Hemlock, MI, US, 48626
**Company:** Corning
Requisition Number: 69710
**The company built on breakthroughs?**
**Join us?**
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible?
How do we do this? With our people. They break through limitations and expectations?- not once in a career, but every day. They help move our company,?and the world, forward?
?At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more?
Come break through with us?
Corning's businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with:
+ Trusted products that accelerate drug discovery, development, and delivery to save lives
+ Damage-resistant cover glass to enhance the devices that keep us connected
+ Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
+ Precision glass for advanced displays to deliver richer experiences
+ Auto glass and ceramics to drive cleaner, safer, and smarter transportation
**Role Purpose**
The CSR will act as a key liaison between our customers and internal teams, ensuring seamless communication, efficient order management, and a superior customer experience from inquiry through delivery.
**Key Responsibilities**
+ Serve as the primary point of contact for customer inquiries related to orders, shipments, pricing, and product availability. In addition, will serve as the liaison for customer complaints and issues, targeting swift resolution in maintaining high levels of customer satisfaction.
+ Through the utilization of SAP, will maintain customer records, service history, and account data to properly manage customer data, especially orders, and allow for the ability to update order status including potential delays and issue resolutions.
+ Coordinate with Sales, Supply Chain, Logistics, and Manufacturing teams to align customer shipment requests and promised dates in line with key business objectives.
+ Support the onboarding of new solar customers, including initial setup and product education.
+ Assist in continuous improvement efforts to optimize the customer experience and internal service processes in meeting divisional key objectives including service metrics.
+ Actively participate in team meetings and contribute to the development of customer service policies and procedures.
**Experiences/Education - Required**
+ Minimum of a Bachelor's degree or equivalent amount of experience ideally in Business, Communications, or related field.
+ 6+ years of customer service experience preferably in the manufacturing industry.
+ Strong communication and interpersonal skills with a customer-first mindset.
+ Proficiency in Microsoft Office Suite; experience with SAP S/4HANA and MDG is a plus.
+ Detail-oriented with strong organizational and problem-solving abilities.
+ Ability to work independently and collaboratively in a fast-paced, team-driven environment.
**This position does not support immigration sponsorship.**
The range for this position is $60,410.00 - $68,658.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.
**A job that shapes a life?**
**Corning offers you the total package?**
?Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one
+ As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions?
+ Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
+ Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well - when Corning wins, we all win?
+ Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors?
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.
**Nearest Major Market:** Saginaw
**Date:** Jul 10, 2025
**Location:** Hemlock, MI, US, 48626
**Company:** Corning
Requisition Number: 69710
**The company built on breakthroughs?**
**Join us?**
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible?
How do we do this? With our people. They break through limitations and expectations?- not once in a career, but every day. They help move our company,?and the world, forward?
?At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more?
Come break through with us?
Corning's businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with:
+ Trusted products that accelerate drug discovery, development, and delivery to save lives
+ Damage-resistant cover glass to enhance the devices that keep us connected
+ Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
+ Precision glass for advanced displays to deliver richer experiences
+ Auto glass and ceramics to drive cleaner, safer, and smarter transportation
**Role Purpose**
The CSR will act as a key liaison between our customers and internal teams, ensuring seamless communication, efficient order management, and a superior customer experience from inquiry through delivery.
**Key Responsibilities**
+ Serve as the primary point of contact for customer inquiries related to orders, shipments, pricing, and product availability. In addition, will serve as the liaison for customer complaints and issues, targeting swift resolution in maintaining high levels of customer satisfaction.
+ Through the utilization of SAP, will maintain customer records, service history, and account data to properly manage customer data, especially orders, and allow for the ability to update order status including potential delays and issue resolutions.
+ Coordinate with Sales, Supply Chain, Logistics, and Manufacturing teams to align customer shipment requests and promised dates in line with key business objectives.
+ Support the onboarding of new solar customers, including initial setup and product education.
+ Assist in continuous improvement efforts to optimize the customer experience and internal service processes in meeting divisional key objectives including service metrics.
+ Actively participate in team meetings and contribute to the development of customer service policies and procedures.
**Experiences/Education - Required**
+ Minimum of a Bachelor's degree or equivalent amount of experience ideally in Business, Communications, or related field.
+ 6+ years of customer service experience preferably in the manufacturing industry.
+ Strong communication and interpersonal skills with a customer-first mindset.
+ Proficiency in Microsoft Office Suite; experience with SAP S/4HANA and MDG is a plus.
+ Detail-oriented with strong organizational and problem-solving abilities.
+ Ability to work independently and collaboratively in a fast-paced, team-driven environment.
**This position does not support immigration sponsorship.**
The range for this position is $60,410.00 - $68,658.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.
**A job that shapes a life?**
**Corning offers you the total package?**
?Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one
+ As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions?
+ Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
+ Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well - when Corning wins, we all win?
+ Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors?
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.
**Nearest Major Market:** Saginaw
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0
CUSTOMER SERVICE REPRESENTATIVE
48626 Hemlock, Michigan
Family Dollar
Posted 14 days ago
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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1
CUSTOMER SERVICE REPRESENTATIVE
48888 Stanton, Michigan
Family Dollar
Posted 14 days ago
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
View Now
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