8 Customer Service jobs in Barnesville

Join Our Remote Dream Team - Deliver Outstanding Customer Service from our select locations! 

Are you a customer-focused superstar with a passion for going above and

beyond to exceed expectations? Are you ready to unleash your potential and

thrive in a remote work environment? If so, we want you on our team!

Virgo and Aries LLC is seeking Remote Customer Service Representatives to join our energetic and diverse group of professionals. As a Customer Service

Representative, you will be the voice of our brand, providing exceptional

support, and ensuring our customers' satisfaction.

What You'll Bring:

● A genuine passion for helping and connecting with people

● Outstanding verbal and written communication skills

● Ability to multitask and problem-solve in a fast-paced environment

● Empathy and patience to handle diverse customer needs

● Previous customer service experience is a plus, but not required

If you're ready to embark on an exciting remote career with a company that

values your talents and fosters a supportive work environment, apply now to be a part of Virgo and Aries LLC!

PC Laptop (No Chromebooks or Mac/Apple Computers)

Hard-Wired Internet Connection (Must have a reliable solid internet 

connection)

Headphones With Microphone

We contract with agents within the United States, with the EXCEPTION of: California, Connecticut, Colorado, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin.

● Work remotely from the comfort of your home or preferred location

● Competitive compensation 

● Extensive training and ongoing professional development opportunities

CHOOSE YOUR SCHEDULE!

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required ! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!

We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.

Benefits:

• Opportunity to increase your payrate within your first 60 days of employment!
• Paid training plus bonus incentives for completing training.
• Cross-training across multiple roles, increasing your earning potential.
• Career paths that offer limitless growth opportunities (in Automotive and Management)!
• Safety focused work environment to always keep you and our customers safe!
• Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
• Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *

• Greet and escort guests from their vehicles as you review their requests.
• Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
• Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
• Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
• Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
• Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
• Other duties as assigned by management.

• Proven face-to-face customer service or sales experience.
• Ability to perform the responsibilities of the job.
• Able to stand for an extended period.
• Ability to bend, stoop, reach, crawl, and climb stairs.
• Ability to lift over 50 pounds.
• Comfortable working in an enclosed and/or semi-outdoor environment.
• Authorized to work in the US without sponsorship.

• Valid Driver's License preferred.
• Excellent customer service and communication skills.
• Keen listening and reasoning skills to capture guests' product needs.
• Confident in overcoming objections and not afraid of rejection.
• An energetic and positive attitude that is welcoming to guests.
• Ability to work well in a team environment.
• Dedication to following safety policies and procedures.
• Willingness to undergo on the job training and a growth mindset.
• Ability to work in a fast-paced environment while multi-tasking.

• Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
• Employer Funded Basic Life & Accidental Death Dismemberment*
• Bonus structure for JLU Module completions within set timeframes.
• Employee discount on parts and services
• Additional benefits available:
• Dental Plan and/or Vision Plan*
• Life & Accidental Death Dismemberment and/or Accident*
• Short-Term and Long-Term Disability*
• Critical Illness and/or Cancer and/or Hospital Indemnity*
• Flexible Spending Account (FSA) and/or Dependent Care FSA*
• Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

• Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes, scheduling of meetings with prospective and existing clients

• Works both independently and within a team environment to provide crucial support to the financial advisors and branch office

• Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies

• Ensures key client information and documentation is current with firm and industry requirements, rules and regulations

• Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received

• Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities to maximize returns

• Reviews, assesses, and responds to all corporate action items and client account alerts

• Prepares financial reports, spreadsheets and other materials for client meetings

• Inputs orders and rebalances portfolios on behalf of the Financial Advisors

• Creates and maintains records and files utilizing Client Relationship Management (CRM) software

• Assists Financial Advisors with marketing efforts including seminars and other client-facing events

• Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures

• Performs other duties and responsibilities as assigned

• Company's working structure, policies, mission, and strategies.

• Managed account platforms.

• General office practices, procedures, and methods

• Investment concepts, practices and procedures used in the securities industry

• Financial markets, products and industry regulations

• Trading terminology

• Client Relationship Management (CRM) software, or similar contact management software

• Goal planning software

• Excel, including developing spreadsheets as needed and for ongoing reporting

• Effective communication across multiple client interactive platforms (in-person, virtual, phone and mail)

• Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases

• Analyze and research account information

• Organize, manage, and track multiple, detailed tasks and assignments with. frequently changing priorities and deadlines in a fast-paced, task-oriented work environment

• Identify time sensitive items and assess competing priorities

• Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions, or concerns

• Handle stressful situations and provide a high level of customer service in a calm and professional manner

• Analyze problems and establish solutions in a fast-paced environment

• Use mathematics sufficient to process account and transaction information

• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually

• Work both independently and as part of a cohesive team

• Provide a high level of customer service

• SIE

• Series 7 preferred

• Series 63, 65 and/or 66 as required by state

• Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business
• High school diploma or equivalent
• Demonstrated proficiency in computer applications such as Microsoft Office Suite
• Demonstrate strong organizational and project skills
• Strong communication and interpersonal skills (written and verbal)
• Act with responsiveness, urgency and professionalism in all matters
• Prioritize work to achieve timely completion of the most critical and sensitive activities
• Respond quickly to client requests and work to provide appropriate information
• Accept accountability for the quality of work

• Property and Casualty insurance license
• Five years of industry specific experience
• LOB designations
• College or advanced degree

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

Job Description SummaryAdvise clients about a range of banking products (including savings products, insurance products, consumer credits, and mortgages) that are suitable for the clients' needs or circumstances. Have direct contact with customers.Job DescriptionJob SummaryCelebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Come grow with us and see where a career at Raymond James could take you!Essential Duties and ResponsibilitiesServices a high volume of daily interactions, including basic inquiries and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office.With a high level of organization and accuracy, processes client financial transactions and financial advisor and branch office expenses and expense reports.Opens new client accounts and researches client and security information using internal databases and other technologies.For proper maintenance and to meet firm and industry requirements, ensures client paperwork and documentation is accurate and correct prior to submission and processing. Follows up to ensure accurate completion.Prepares letters, forms and reports to assist with servicing existing clients and prospecting for new clients.Prepares various business summary reports and client-specific reporting as needed for review by the financial advisor.Creates and maintains records and files utilizing Client Relationship Management (CRM) software.Assists Financial Advisors with marketing efforts including seminars and other client-facing events.May enter orders at the direction of the Financial Advisor.Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.Performs other duties and responsibilities as assigned.Knowledge ofCompany's working structure, policies, mission, and strategies.General office practices, procedures, and methods.Investment concepts, practices and procedures used in the securities industry.Financial markets, products and industry regulations.Skill inClient Relationship Management (CRM) software, or similar contact management software.Excel, including developing spreadsheets as needed and for ongoing reporting.Effective communication across multiple client interactive platforms (in-person, virtual, phone and mail)Ability toOperate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.Analyze and research account information.Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.Identify time sensitive items and assess competing priorities.Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns.Handle stressful situations and provide a high level of customer service in a calm and professional manner.Analyze problems and establish solutions in a fast paced environment.Use mathematics sufficient to process account and transaction information.Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.Work both independently and as part of a cohesive team.Provide a high level of customer service.Education/Previous ExperienceHigh School Diploma or equivalent and one (1) or more years securities industry or related work experience preferred, or an equivalent combination of experience, education, and/or training as approved by Human Resources.EducationHigh School (HS) (Required)Work ExperienceGeneral Experience - 0 to 3 monthsCertificationsTravelLess than 25%WorkstyleHybridAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to:•Grow professionally and inspire others to do the same•Work with and through others to achieve desired outcomes•Make prompt, pragmatic choices and act with the client in mind•Take ownership and hold themselves and others accountable for delivering results that matter•Contribute to the continuous evolution of the firmAt Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.