359 Customer Service jobs in Boynton Beach

Schedule Requirements: 20-28 hours per week, 3-4 shifts a week. weekend and evening availability required. Worksite: Boynton Beach Surterra Wellness Dispensary Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve. IN A NUTSHELL.As a Retail Sales Associate, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.WHAT YOU WILL BE DOINGDrive Sales and Revenue:Utilize upselling and cross-selling techniques to increase salesMeet or exceed individual and team sales targetsStay informed about current promotions sales, and programs and sales to inform customers effectivelyCustomer Service:Greet and assist customers, ensuring a positive shopping experienceProvide detailed product information and recommendationsHandle customer inquiries, complaints, and returns professionallyResponsible for high quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperworkPackage pre-orders efficiently and accurately for reserve ahead pickupsObtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana UseDeliver products to customers in the store or via home delivery Store Operations:Operate POS and any auxiliary sales systems and handle sales transactions accuratelyMaintain a clean, organized, and well-stocked sales floorAssist with inventory management, including receiving and stocking merchandiseSet up and dismantle promotional displays and visual merchandisingFollow all state regulations pertaining to certified Cannabis retailersOther duties as assignedCompliance and Record-Keeping:Maintain accurate records of sales and customer interactionsEnsure compliance with HIPAA and other regulatory requirementsFollow loss prevention guidelines and monitor for suspicious activityEXPERIENCE AND SKILLS YOU'LL BRINGRequiredAge 21 or over (Industry Requirement)High School Diploma or equivalent (Industry Requirement)Valid Government-Issued Photo ID (Industry Requirement)Flexible schedule, including evenings, weekends, and holidays1 year of experience in retail or a related customer service roleProficiency in operating POS systems and handling transactionsStrong communication and organizational skillsAbility to manage multiple tasks and resolve issues promptlyNETA(MA) & SURTERRA WELLNESS (FL) MARKET ONLY Class D Driver's License (Massachusetts) / Class E Driver's License (Florida)Must present a current DMV printout with none of the following violations: Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within the last 7 years Two or more other moving violations and one at fault accident in the last three years Two or more fault accidents in the last three years with no moving violations No more than 3 moving violations or chargeable accidents in the past Preferred Experience in the Cannabis industry Familiarity with inventory management systemsAbility to speak another language to assist guestsPHYSICAL REQUIREMENTSMust be able to remain in a stationary position (sit or stand) for prolonged periods during the shift Ability to assist with lifting stock and materials Occasionally positions self to retrieve product or material in the store throughout the duration of the shift NETA(MA) & SURTERRA WELLNESS (FL) MARKET ONLY Must be able to remain in a seated position inside the vehicle for extended periods Ability to pick up heavy items to load (50 or more lbs.) onto vehicleComfortable working in a fast-paced retail environmentAbility to bend in repetitive motionYOU WILL BE SUCCESSFUL IF YOU.Are self-motivated; micro-managing isn't fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the "traditional" solution isn't the best one WHAT YOU GETEmployee discount Balance and flexibility; paid time off, paid parental leave, flexible work arrangements401k enrollmentPet InsuranceTuition Reimbursement ProgramsConsistent, reliable benefits; full medical / vision / dental (full time only)PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.