843 Customer Service jobs in Bronx
Call Center Customer Service Representative
10994 West Nyack, New York
Veolia Environnement SA
Posted 1 day ago
Job Viewed
Job Description
Company Description
A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent.
Job Description
Position Purpose:
Under general direction of Supervisor. employee shall perform customer and field activities related to phone calls, billing, adjustments, collection and/or shut off of customer accounts. Employee will act as a liaison between departments and customers as needed. Handle various other tasks as assigned by management.
Primary Duties/Responsibilities:
Education/Experience/Background:
Additional Information
Pay Rate: $27.55 per hour.
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent.
Job Description
Position Purpose:
Under general direction of Supervisor. employee shall perform customer and field activities related to phone calls, billing, adjustments, collection and/or shut off of customer accounts. Employee will act as a liaison between departments and customers as needed. Handle various other tasks as assigned by management.
Primary Duties/Responsibilities:
- Handles and completes customer inquiries concerning billing, meter reading/changes, AMI or other related reading equipment, collections, payments and payment processing, applications for service lines, and advises customers of tariff rate changes and any fees associated with billing or adjustments, etc.
- Receives payments for water bills from customers, balances cash drawers, and prepares bank deposits, and-transmittals daily.
- Opens, routes and processes incoming mail.
- Processes and maintains meter related and customer account records: including, but not limited to, field orders, to do's, Hi Lows, zero consumption, consecutive estimate reports.
- Handles customer and field personnel calls and requests and completes such calls and requests or relays information as necessary to ensure timely resolution.
- Operates usual office machines and related customer service software/programs etc.
- Greet and receive visitors at the building and direct them accordingly,
- Operates telephone switchboard, handles incoming and outgoing calls and relays information as necessary.
- Performs all other customer service related miscellaneous work as assigned by management including CS inbox responses, website responses, faxes.
- Shift work requirement: Monday - Friday.
Education/Experience/Background:
- High School Diploma/GED is required.
Additional Information
Pay Rate: $27.55 per hour.
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
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0
Call Center Customer Service Representative
10994 West Nyack, New York
Veolia North America
Posted today
Job Viewed
Job Description
**Company Description**
A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Description**
**Position Purpose:**
Under general direction of Supervisor. employee shall perform customer and field activities related to phone calls, billing, adjustments, collection and/or shut off of customer accounts. Employee will act as a liaison between departments and customers as needed. Handle various other tasks as assigned by management.
**Primary Duties/Responsibilities:**
+ Handles and completes customer inquiries concerning billing, meter reading/changes, AMI or other related reading equipment, collections, payments and payment processing, applications for service lines, and advises customers of tariff rate changes and any fees associated with billing or adjustments, etc.
+ Receives payments for water bills from customers, balances cash drawers, and prepares bank deposits, and-transmittals daily.
+ Opens, routes and processes incoming mail.
+ Processes and maintains meter related and customer account records: including, but not limited to, field orders, to do's, Hi Lows, zero consumption, consecutive estimate reports.
+ Handles customer and field personnel calls and requests and completes such calls and requests or relays information as necessary to ensure timely resolution.
+ Operates usual office machines and related customer service software/programs etc.
+ Greet and receive visitors at the building and direct them accordingly,
+ Operates telephone switchboard, handles incoming and outgoing calls and relays information as necessary.
+ Performs all other customer service related miscellaneous work as assigned by management including CS inbox responses, website responses, faxes.
**Work Environment:**
+ Shift work requirement: Monday - Friday.
**Qualifications**
**Education/Experience/Background:**
+ High School Diploma/GED is required.
**Additional Information**
**Pay Rate:** $27.55 per hour.
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Description**
**Position Purpose:**
Under general direction of Supervisor. employee shall perform customer and field activities related to phone calls, billing, adjustments, collection and/or shut off of customer accounts. Employee will act as a liaison between departments and customers as needed. Handle various other tasks as assigned by management.
**Primary Duties/Responsibilities:**
+ Handles and completes customer inquiries concerning billing, meter reading/changes, AMI or other related reading equipment, collections, payments and payment processing, applications for service lines, and advises customers of tariff rate changes and any fees associated with billing or adjustments, etc.
+ Receives payments for water bills from customers, balances cash drawers, and prepares bank deposits, and-transmittals daily.
+ Opens, routes and processes incoming mail.
+ Processes and maintains meter related and customer account records: including, but not limited to, field orders, to do's, Hi Lows, zero consumption, consecutive estimate reports.
+ Handles customer and field personnel calls and requests and completes such calls and requests or relays information as necessary to ensure timely resolution.
+ Operates usual office machines and related customer service software/programs etc.
+ Greet and receive visitors at the building and direct them accordingly,
+ Operates telephone switchboard, handles incoming and outgoing calls and relays information as necessary.
+ Performs all other customer service related miscellaneous work as assigned by management including CS inbox responses, website responses, faxes.
**Work Environment:**
+ Shift work requirement: Monday - Friday.
**Qualifications**
**Education/Experience/Background:**
+ High School Diploma/GED is required.
**Additional Information**
**Pay Rate:** $27.55 per hour.
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
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1
Remote - Bilingual Spanish Call Center Customer Service Representative?
07932 Florham Park, New Jersey
Conduent
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Remote - Bilingual Spanish Call Center Customer Service Representative?**
**$17.00/ Hourly**
**Paid Training**
**Equipment Provided**
**Full-time with Full Benefits**
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
**Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
**Join the Conduent Customer Service Team**
Come join us and grow with a team of people who will challenge and inspire you to be the best! ?
**Working for you**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ $7.00 per hour pay rate (bi-weekly pay)
+ Paid Training with Equipment provided.
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ PerkSpot- Employee discount program
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
**About the Role**
+ Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
+ Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
+ Accurately document enrollment requests, status changes, complaints, and grievances
+ Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
+ Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
+ Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
**Requirements**
+ Basic understanding of a call center environment in a customer service role and quality monitoring processes.
+ Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
+ Ability to problem solve through analysis and ongoing feedback.
+ Achieve results through knowledge, empathy, and commitment.
+ Ability to work with people of diverse backgrounds.
+ High School diploma or GED
+ Background and drug screening required.
**States that are Not Applicable for this position:**
+ AK, CA, HI, MA, IL, MT, NY
+ Metro Areas: MN- Minneapolis, IL, NY - NYC
+ OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
+ Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is 17.00 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**Remote - Bilingual Spanish Call Center Customer Service Representative?**
**$17.00/ Hourly**
**Paid Training**
**Equipment Provided**
**Full-time with Full Benefits**
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
**Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
**Join the Conduent Customer Service Team**
Come join us and grow with a team of people who will challenge and inspire you to be the best! ?
**Working for you**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ $7.00 per hour pay rate (bi-weekly pay)
+ Paid Training with Equipment provided.
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ PerkSpot- Employee discount program
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
**About the Role**
+ Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
+ Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
+ Accurately document enrollment requests, status changes, complaints, and grievances
+ Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
+ Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
+ Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
**Requirements**
+ Basic understanding of a call center environment in a customer service role and quality monitoring processes.
+ Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
+ Ability to problem solve through analysis and ongoing feedback.
+ Achieve results through knowledge, empathy, and commitment.
+ Ability to work with people of diverse backgrounds.
+ High School diploma or GED
+ Background and drug screening required.
**States that are Not Applicable for this position:**
+ AK, CA, HI, MA, IL, MT, NY
+ Metro Areas: MN- Minneapolis, IL, NY - NYC
+ OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
+ Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is 17.00 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
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2
Customer Service Representative
10001 New York
$25 - $40 per hour
Vip Auto Outlet
Posted 1 day ago
Job Viewed
Job Description
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Company Details
Welcome to the VIP Auto Outlet website, a fast and convenient way to research and find a used vehicle that is right for you. If you are looking for a used car, truck, or SUV you will find it here. We have helped many customers in or near Maple Shade, Philadelphia, Mt. Laurel, Marlton and Cherry Hill find the perfect used car.
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