282 Customer Service jobs in East Hartford

**The Opportunity**
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging ( at CSL.
**Do work that matters at CSL Plasma!**
R-255247
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.

Job Description

Job Description

State Farm Agency, located in Vernon, CT has an immediate opening for a full-time, Administrative (Customer Service) Support Personnel. The role of the Administrative Support Personnel is To provide an excellent customer experience for potential and existing clients. As well as assisting the agency owner and team members with attaining agency service goals. No sales required for this position.

Ideal candidate holds P&C and Life & Health licenses, but we are willing to interview those who display the necessary qualities and are willing to get licensed. (Note: Employment will be terminated if the candidate does not obtain the required licenses within 2 months).

Compensation: $26.50 - $3.50 per hour based on experience (equivalent to an annual salary of 55k- 70k, but it will be an hourly position).

Requirements:

• Property and Casualty insurance license (must have or be able to obtain within 2 months of hire date)
  
• Experience with State Farm is a huge plus and will be compensated at the higher end of the pay range.
• In-office position only (no remote work).

We are looking for candidates who possess:

• Excellent customer service skills
• Ability to explain complex issues in simple, easy-to-understand terms
• Strong organizational skills
• Great sense of urgency
• Ability to foresee potential problems and proactively work to avoid them
• Excellent documentation skills
• Ability to work well with the team and a desire to help lighten their workload

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description

Job Description

State Farm Agency, located in Vernon, CT has an immediate opening for a full-time, Administrative (Customer Service) Support Personnel. The role of the Administrative Support Personnel is To provide an excellent customer experience for potential and existing clients. As well as assisting the agency owner and team members with attaining agency service goals. No sales required for this position.

Ideal candidate holds P&C and Life & Health licenses, but we are willing to interview those who display the necessary qualities and are willing to get licensed. (Note: Employment will be terminated if the candidate does not obtain the required licenses within 2 months).

Compensation: $26.50 - $3.50 per hour based on experience (equivalent to an annual salary of 55k- 70k, but it will be an hourly position).

Requirements:

• Property and Casualty insurance license (must have or be able to obtain within 2 months of hire date)
  
• Experience with State Farm is a huge plus and will be compensated at the higher end of the pay range.
• In-office position only (no remote work).

We are looking for candidates who possess:

• Excellent customer service skills
• Ability to explain complex issues in simple, easy-to-understand terms
• Strong organizational skills
• Great sense of urgency
• Ability to foresee potential problems and proactively work to avoid them
• Excellent documentation skills
• Ability to work well with the team and a desire to help lighten their workload

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.