Customer Service Support Agent

88568 El Paso, Texas Fox Advantage

Posted 1 day ago

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Job Description

Job Description
Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!

Click here to apply

Requirements
  • Personal Computer (Mac computers not be accepted)
  • High Speed Internet
  • Phone Service with a smart phone
  • Valid photo ID
  • Secluded space in your home away from noise such as children, pets, construction, or other background noises.
  • A genuine passion for helping and connecting with people
  • Outstanding verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Empathy and patience to handle diverse customer needs
  • Previous customer service experience is a plus, but not required
  • Pass a background check
Benefits

How much can you earn?

The average pay is $13.00 per hour (this is a .25 cent per-talk-minute client), and the higher the call volume, the more you are paid. Check out some of the peak-time earnings of our agents per pay period:

SRodri*** $,024.75

MNel*** 623.98

DBe** 1,179.98

LAnde*** 993.69

LAndr*** 1,512.05

CGlo** 659.58

PWeb*** 615.59
  • Work remotely from the comfort of your home or preferred location
  • Competitive compensation with performance-based bonuses
  • Extensive training and ongoing professional development opportunities
  • Collaborative team culture that celebrates your achievements
  • Flexible hours with 24/7 availability
  • Set your own schedule
  • Pay rate of 0.20 to 0.32 per talk minute
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Customer Service Technician

88568 El Paso, Texas Planned Systems International

Posted 2 days ago

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Job Description



Customer Service Technician

Location

US-TX-El Paso

Job ID

2025-11066

Overview

ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.

All candidates must be US Citizens for this contract.

Essential Functions and Job Responsibilities

    Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
  • Analyze and report daily on ticket resolution to an established weekly ticket closure rate
  • Troubleshoot basic IT services as needed and assist customers with reported issues
  • Will use an automated ticketing system on a daily basis
  • Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
  • Will be responsible for all assigned trouble tickets from creation to resolution
Minimum Requirements
  • Candidate must be a U.S. Citizen
  • Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)
  • Candidate required to be onsite once a week.
  • Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
  • Minimum high school diploma
  • Technical certifications strongly desired
  • Experience providing IT support to end-user communities preferred but not required
  • Excellent customer service and communications skills required
  • Demonstrable troubleshooting and problem resolution skills for desktops and laptops
  • Experience providing services to the federal government and/or the VA
  • Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
  • May be required to lift up to fifty (50) pounds
  • Ability to work overtime required on occasion
  • Ability to sit at a workstation for long periods of time


Company Benefits

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing , or by dialing .

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Customer Service Technician

88568 El Paso, Texas ProSphere Tek, Inc.

Posted 2 days ago

Job Viewed

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Job Description



Customer Service Technician

Location

US-TX-El Paso

ID

2025-11066

Overview

ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.

All candidates must be US Citizens for this contract.

Essential Functions and Job Responsibilities

    Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
  • Analyze and report daily on ticket resolution to an established weekly ticket closure rate
  • Troubleshoot basic IT services as needed and assist customers with reported issues
  • Will use an automated ticketing system on a daily basis
  • Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
  • Will be responsible for all assigned trouble tickets from creation to resolution
Minimum Requirements
  • Candidate must be a U.S. Citizen
  • Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)
  • Candidate required to be onsite once a week.
  • Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
  • Minimum high school diploma
  • Technical certifications strongly desired
  • Experience providing IT support to end-user communities preferred but not required
  • Excellent customer service and communications skills required
  • Demonstrable troubleshooting and problem resolution skills for desktops and laptops
  • Experience providing services to the federal government and/or the VA
  • Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
  • May be required to lift up to fifty (50) pounds
  • Ability to work overtime required on occasion
  • Ability to sit at a workstation for long periods of time


Company Benefits

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing , or by dialing .

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Customer Service Technician

88568 El Paso, Texas ProSphere Tek

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.

All candidates must be US Citizens for this contract.

Essential Functions and Job Responsibilities

  • Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals

  • Analyze and report daily on ticket resolution to an established weekly ticket closure rate

  • Troubleshoot basic IT services as needed and assist customers with reported issues

  • Will use an automated ticketing system on a daily basis

  • Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment

  • Will be responsible for all assigned trouble tickets from creation to resolution

Minimum Requirements

  • Candidate must be a U.S. Citizen

  • Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)

  • Candidate required to be onsite once a week.

  • Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)

  • Minimum high school diploma

  • Technical certifications strongly desired

  • Experience providing IT support to end-user communities preferred but not required

  • Excellent customer service and communications skills required

  • Demonstrable troubleshooting and problem resolution skills for desktops and laptops

  • Experience providing services to the federal government and/or the VA

  • Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl

  • May be required to lift up to fifty (50) pounds

  • Ability to work overtime required on occasion

  • Ability to sit at a workstation for long periods of time

Company Benefits

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing , or by dialing .

Location US-TX-El Paso

Posted Date 3 months ago (3/31/2025 4:30 PM)

Job ID 2025-11066

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Customer Service Associate

79995 El Paso, Texas Walgreens

Posted today

Job Viewed

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1636528BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 2950 GEORGE DIETER DR,EL PASO,TX,79936
**Full District Office Address:** 2950 GEORGE DIETER DR,EL PASO,TX,79936-02913-06498-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06498-EL PASO TX
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Retail Customer Service

88568 El Paso, Texas EZCORP

Posted 2 days ago

Job Viewed

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Job Description

As a Retail Customer Service Representative - (Pawnbroker) - : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn ite Customer Service, Retail, Electronics, Customer

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