355 Customer Service jobs in Manassas
PT Service Clerk - Salad Bar - 0239 (Hiring Immediately)
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Job Description
With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware.
Giant's mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community .
Giant Food
Why Work at Giant?
At Giant, we love what we do, and make it easy for you to love it, too! Every day, we build on our over 80-year legacy of innovation, quality, and value and hard work to keep our top spot in the market and with our customers. The most important part of that? Our people.
Giant's thousands of associates in our stores, distribution centers and corporate headquarters have one thing in common: the opportunity to advance their career. We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work and have a career, not just a job.
We proudly host Business Resource Groups (BRGs) - six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices and objectives. The BRGs programming is designed to support their members and our associates through social activity, volunteering and professional development opportunities.
Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our neighbors is by providing donations and charitable efforts to our local partners that support our main charitable causes.
We'd love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor - because, after all, our people truly make us Giant.
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Customer Service Support Analyst
Posted 2 days ago
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Job Description
We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).
QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.
Why Join QinetiQ US?
If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.
Position Overview
We are recruiting for a Customer Service Support Analyst who will support the critical functions for mission clients in the Intelligence Community.
This individual will serve as the primary point of contact for users on matters related to feedback, access, and technical needs of IC-facing tools and systems. This role is crucial in providing timely and professional responses to user inquiries, ensuring thorough documentation and effective resolution of issues. The Analyst will liaise with various technical teams to address user needs and facilitate continuous improvements.
Responsibilities
- Act as the primary point of contact for user inquiries, requests, and issues, ensuring all correspondence is documented and tracked.
- Capture and document user needs and requirements, routing them to appropriate technical elements for resolution.
- Provide clear and concise documentation of user requests, responses, and activities to facilitate effective issue resolution.
- Escalate complex or time-sensitive matters to senior officers as needed.
- Support process evaluation, identifying areas of efficiency, automation, and user interface improvements.
- Provide technical support to users and execute project management initiatives as directed.
- Recommend improvements to existing requirements processes, including the definition and development of documentation outlining all requirements in process.
- Active TS/SCI clearance with polygraph required #qinetiqclearedjob #DMVCAMPAIGN
- Strong analytical and problem-solving skills, with experience in troubleshooting and resolving technical issues.
- Experience providing technical support with a focus on timely and professional responses.
- Ability to communicate complex technical information to non-technical users clearly and concisely.
- Strong documentation and record-keeping skills, with an emphasis on detail and maintaining accurate and up-to-date documentation.
- Independent work ethic with sound judgment for responding to user inquiries.
- Strong organizational and time management skills, managing multiple requests and issues simultaneously.
- Excellent communication and interpersonal skills, providing professional and courteous support.
- Teamwork skills, working effectively across offices and with stakeholders to resolve issues.
- Proficiency in relevant software applications, tools, data, and technologies.
Company EEO Statement
Accessibility/Accommodation:
If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to or call ( Opt. 4 and let us know the nature of your request and contact information.
QinetiQ US is an Equal Opportunity/Affirmative Action employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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