343 Customer Service jobs in Overland Park
On-Demand: Guest Advocate, General Merchandise, Fulfillment, Food and Beverage, Style
Job Viewed
Job Description
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand TM and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.
We require your active engagement by picking up and working shifts as well as responding to our attempts at contact.
We will contact you throughout the year (via your provided contact information) and confirm your interest in working shifts at Target. If we do not receive a response to our communication attempts, your employment with Target will be administratively terminated.
Regular attendance is necessary and we require your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted if you are unable to work once every 4 weeks due to a personal circumstance, but you are required to respond to our attempts to contact you to confirm your interest in working shifts at Target. You must work at least one shift within 6 months or you will be administratively terminated. Effective December 2024, you must work at least one shift within 5 months or you will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
- Communicating and interacting with guests to build an inclusive guest experience
- Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Adapting to different guest interactions and situations
- Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by authentically greeting all guests
- Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Make the guest aware of current and upcoming brand launches, store activities and events
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them
- Understand and show guests how to use Wallet and the other features and offerings within the Target App
- Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures
- Partner with Leaders as needed to de-escalate any negative situations and recover the guest shopping experience while following Target's policies and procedures
- Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests
- Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- Support Cash Office processes as needed, including management of cash systems
- All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
- Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target
- You enjoy interacting with people all day and making things easy for others. Interacting with guests, solving concerns and making the guests day better is core of what we do
- You aren't looking for Monday thru Friday job where you are at a computer all day. We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
- Communicating effectively, including using positive language and attentive to guests needs
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while multi-tasking
- Willing to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Accurately handle cash register operations, cash transactions, and support cash office operations as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
- You can work as much or as little as you like as an on-demand TM, however, we ask for your active engagement by picking up and working shifts (via our myTime mobile App) every 4 weeks, as well as responding at our attempts at contact. We will contact you throughout the year (via your provided contact information) and confirm your ability and interest in working shifts at Target. If we do not receive a response, your employment with Target will be administratively terminated. You must work at least one shift within 6 months or you will be administratively terminated. Effective December 2024, you must work at least one shift within 5 months or you will be administratively terminated.
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1- for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud."
}
var gtmValues = {};
dataLayer = ();
gtmValues('pagetype') = 'Job';
gtmValues('requisitionID') = 'R000366787';
gtmValues('postingID') = 'JOB_POSTING-3-638258';
gtmValues('title') = 'On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2043)';
gtmValues('job-category') = 'Store Hourly';
gtmValues('job-category-secondary') = '';
gtmValues('jobFamily') = 'Store Hourly - Food';
gtmValues('subJobFamily') = 'General Merchandise & Food Sales';
gtmValues('subJobFamily-secondary') = '';
gtmValues('jobProfile') = 'On Demand Guest Advocate';
gtmValues('hierarchy') = 'Stores';
gtmValues('organization') = 'Target';
gtmValues('basePayFrequency') = 'Hourly';
gtmValues('grade') = '35';
gtmValues('datePublished') = '2024-09-25';
gtmValues('workerSubType') = 'On-demand';
gtmValues('scheduleType') = 'Part-time';
gtmValues('locationName') = '2043 Overland Park West';
gtmValues('locationType') = '1-STORE';
gtmValues('address1') = '11501 W 97th St';
gtmValues('city') = 'Overland Park';
gtmValues('stateAbbreviated') = 'KS';
gtmValues('countryAbbreviated') = 'US';
gtmValues('zipCode') = '66214-2289';
gtmValues('personaActivityValue') = 'store-hourly';
dataLayer.push(gtmValues);
height="0" width="0" no-style="display:none;visibility:hidden">
(function(w,d,s,l,i){w(l)=w(l)|();w(l).push({'gtm.start':
new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)(0),
j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
' to main navigation
Open menu
Target Corporate Home
- About
- Purpose & History
- Our Leadership
- Our Corporate Strategy
- Our Commitments
- History Timeline
- Our Locations
- Inside Our Stores
- Upcoming Stores
- Twin Cities Market
- Products & Services
- Pickup & Delivery Services
- Target Brands
- Contact & Help
More to explore
Target's latest annual report
Brands you'll only find at Target - Purpose & History
- News & Features
- Lifestyle
- Company
- Team
- Guest Experience
More to explore
Resources for the press
Financial news - Careers
- Job Search
- Career Areas
- Stores
- Store Leadership
- Store Hourly
- Supply Chain
- Supply Chain Leadership
- Supply Chain Hourly
- Corporate
- Administrative Support
- Assets Protection & Corporate Security
- Business Operations
- Corporate Affairs
- Finance & Accounting
- Global Supply Chain & Logistics
- Human Resources
- Insights, Strategy & Growth
- Legal Affairs, Risk & Compliance
- Marketing & Digital
- Merchandising & Global Sourcing
- Product Management
- Project & Program Management
- Real Estate, Design & Property Management
- Roundel
- Service Centers & Business Enablement
- Target Brands
- Target Tech
- UX Design, Research & Accessibility
- Intern & Entry-Level
- Entry-Level Opportunities
- Graduate Programs & Internships
- Internships
- Global
- Stores
- Hiring Process
- Interview Guide
- Recorded Video Interviews
- Our Culture
- Stories
- Careers FAQs
- California Privacy Notice
- Pay & Benefits
- Growth & Development
- Events
- Job Map
Search jobs
Saved jobs
Search jobs
Saved jobs - Sustainability & Governance
- Sustainability Strategy: Target Forward
- Climate
- Climate Policy
- Circularity
- Product & Packaging Design
- Waste Elimination & Reduction
- Responsible Resource Use
- Chemicals
- Chemicals Policy
- Environmental Impact of Products
- Cotton Commitment
- Commitment to Sustainable Seafood
- Forest Products Policy
- Palm Oil Commitment
- Plastics
- Water
- Chemicals
- Our Team
- Human Capital Management
- Workplace Health & Safety
- Belonging at the Bullseye
- Workforce Diversity Report
- 2020 Workforce Diversity Report
- 2021 Workforce Diversity Report
- 2022 Workforce Diversity Report
- EEO-1 Report
- 2021 EEO-1 Report
- 2022 EEO-1 Report
- Workforce Diversity Report
- Human Capital Management
- Serving and Strengthening Communities
- Disaster Preparedness & Response
- Volunteerism
- Grants & Corporate Giving
- Target Circle Community Giving
- Target Foundation
- Hometown
- National
- Global
- Charter
- Operating Ethically
- Code of Ethics
- Business Partner Code of Conduct
- Public Policy & Civic Engagement
- Civic Activity
- Issue Advocacy
- Political Engagement
- Product Safety & Quality Assurance
- Food Safety Quality & Regulatory Compliance Tools and Processes
- Product Safety and Quality Assurance Tools and Processes
- Environmental Management Systems & Strategy
- Responsible Supply Chains
- Human Rights
- Supply Chain Labor & Human Rights Policies
- Animal Welfare
- Responsible Sourcing and Manufacturing Practices
- Suppliers
- Supplier Support
- Standards of Vendor Engagement
- Supplier Intake Form
- Traceability & Transparency
- Audit Program
- Human Rights
- Governance & Reporting
- Sustainability & Governance Priorities
- Reporting & Progress
- Reporting Archive
- Corporate Governance
- Board of Directors & Management
- Board Committees & Charters
- Board Skills & Diversity
More to explore
Our commitments to guests, team and communities - Investors
- Corporate Overview
- Events & Presentations
- Financial Information
- Financial News
- Summary Financials
- Stock Information
- Historical Stock Price Information
- Investment Calculator
- Annual Reports and Proxy Information
- Annual Reports and Archive
- Proxy Information and Archive
- SEC Filings
- Shareholder Services
- Request Materials
- Investor Email Alerts
More to explore
Our corporate strategy
Our latest sustainability reporting - Press
- Releases
- Fact Sheets
- Statements
- Multimedia Library
- Media FAQs
More to explore
Contact Target
Fast facts about Target
Open search
Close search
Search
Submit Search
Shop
- Home
- Careers
- Job Search
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2043)
- 11501 W 97th St, Overland Park, KS, US 66214-2289
- Store Hourly
- Part-time
Apply
Save job
Remove saved job
- 11501 W 97th St, Overland Park, KS, US 66214-2289
- Store Hourly
- Part-time
Job Id: R000366787
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand TM and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.
We require your active engagement by picking up and working shifts as well as responding to our attempts at contact.
We will contact you throughout the year (via your provided contact information) and confirm your interest in working shifts at Target. If we do not receive a response to our communication attempts, your employment with Target will be administratively terminated.
Regular attendance is necessary and we require your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted if you are unable to work once every 4 weeks due to a personal circumstance, but you are required to respond to our attempts to contact you to confirm your interest in working shifts at Target. You must work at least one shift within 6 months or you will be administratively terminated. Effective December 2024, you must work at least one shift within 5 months or you will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
- Communicating and interacting with guests to build an inclusive guest experience
- Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Adapting to different guest interactions and situations
- Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
- Create a welcoming experience by authentically greeting all guests
- Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Make the guest aware of current and upcoming brand launches, store activities and events
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them
- Understand and show guests how to use Wallet and the other features and offerings within the Target App
- Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures
- Partner with Leaders as needed to de-escalate any negative situations and recover the guest shopping experience while following Target's policies and procedures
- Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests
- Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- Support Cash Office processes as needed, including management of cash systems
- All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
- Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target
- You enjoy interacting with people all day and making things easy for others. Interacting with guests, solving concerns and making the guests day better is core of what we do
- You aren't looking for Monday thru Friday job where you are at a computer all day. We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
- Communicating effectively, including using positive language and attentive to guests needs
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while multi-tasking
- Willing to educate guests and engage around products and services
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Accurately handle cash register operations, cash transactions, and support cash office operations as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
- You can work as much or as little as you like as an on-demand TM, however, we ask for your active engagement by picking up and working shifts (via our myTime mobile App) every 4 weeks, as well as responding at our attempts at contact. We will contact you throughout the year (via your provided contact information) and confirm your ability and interest in working shifts at Target. If we do not receive a response, your employment with Target will be administratively terminated. You must work at least one shift within 6 months or you will be administratively terminated. Effective December 2024, you must work at least one shift within 5 months or you will be administratively terminated.
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1- for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
+function (s, t, q) { (y = document.createElement("script")).type = "text/javascript"; y.src = " y.onload = function () { CHQ(s, t, q) }; document.getElementsByTagName("head")(0).appendChild(y); }("#chq_1733243858362
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Customer Service Admin Support A4
Posted today
Job Viewed
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via ph Customer Service, Support, Service, Technology, Retail, Customer
Be The First To Know
About the latest Customer service Jobs in Overland park !