402 Customer Service jobs in Poway
Customer Service

Posted today
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Job Description
**Location:** San Diego, CA 92102
**Schedule:** Monday - Friday, 7:30 AM - 4:00 PM
**Pay Rate:** $23.00/hour
**Position Type:** Temp-to-Hire
**Company Overview:**
Join a leading distribution company specializing in mechanical, plumbing, and air conditioning products. We take pride in providing top-quality products and excellent customer service to our clients.
**Position Summary:**
We are looking for an enthusiastic and reliable Entry-Level Customer Service Representative to join our team. This is a great opportunity to get your foot in the door and grow with a stable company!
**Key Responsibilities:**
+ Answer inbound calls and assist customers with product orders.
+ Perform data entry accurately and efficiently.
+ File documents and complete general clerical tasks during downtime.
+ Provide friendly and professional customer service at all times.
**Requirements:**
+ Strong communication skills and a positive attitude.
+ Good attention to detail and ability to multitask.
+ Previous customer service or office experience is a plus, but not required.
+ Bilingual Spanish is a plus!
**Benefits:**
+ Steady Monday-Friday schedule, no weekends.
+ Opportunity for full-time hire based on performance.
+ Hands-on training and supportive team environment.
**Ready to start your career in customer service? Apply today!**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Customer Service Representative
Posted 20 days ago
Job Viewed
Job Description
Ray Lyna Espinosa Health Care LLC is seeking a professional, empathetic, and detail-oriented Remote Customer Service Representative to serve as the primary point of contact for our patients and clients. The successful candidate will be responsible for providing exceptional customer support through various communication channels, addressing inquiries, resolving issues, and ensuring a positive experience for all stakeholders. This role requires excellent communication skills, a strong understanding of healthcare services, and a commitment to delivering compassionate service in a remote environment.
Key Responsibilities- Patient and Client Support: Respond promptly and professionally to inbound inquiries via phone, email, and live chat regarding appointment scheduling, billing, insurance claims, medical records, and general healthcare questions.
- Information Dissemination: Provide accurate and comprehensive information on healthcare services, policies, procedures, and protocols while maintaining confidentiality and compliance with HIPAA and other relevant regulations.
- Issue Resolution: Identify and resolve patient concerns or complaints efficiently, escalating complex issues to appropriate departments when necessary, and following up to ensure resolution.
- Data Entry and Documentation: Accurately record all interactions and transactions in the customer relationship management (CRM) system or electronic health record (EHR) platforms, maintaining data integrity and confidentiality.
- Appointment Management: Assist patients with scheduling, rescheduling, or canceling appointments, and provide reminders as needed.
- Billing and Insurance Support: Clarify billing statements, process payments, and assist with insurance verifications and claims inquiries.
- Feedback Collection: Gather patient feedback and suggestions to improve service quality and report insights to management.
- Compliance and Confidentiality: Adhere strictly to healthcare regulations, privacy standards, and organizational policies to protect patient information and ensure compliance.
- Continuous Improvement: Stay updated on healthcare services, company policies, and industry best practices through ongoing training and professional development.
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience in customer service, preferably within a healthcare setting.
- Strong understanding of healthcare terminology, billing, insurance processes, and patient privacy regulations (e.g., HIPAA).
- Excellent verbal and written communication skills.
- Empathetic, patient, and professional demeanor.
- Ability to handle sensitive situations with discretion and tact.
- Proficiency with CRM systems, EHR platforms, and Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Ability to work independently with minimal supervision in a remote environment.
- Flexibility to work various shifts, including evenings or weekends, if required.
- Prior experience in telehealth or remote customer service.
- Bilingual abilities are a plus.
- Knowledge of healthcare compliance standards.
- Competitive salary commensurate with experience.
- Flexible remote work environment.
- Comprehensive health, dental, and vision insurance.
- Paid time off and paid holidays.
- Opportunities for professional growth and development.
- Supportive team culture committed to excellence.
Ray Lyna Espinosa Health Care LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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