1480 Customer Service jobs in Rosemead
Food Service Team Leader
Job Viewed
Job Description
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT FOOD & BEVERAGE
The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:
- Guest service fundamentals and experience building a guest first culture on your team
- Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies
- Planning department(s) daily/weekly workload to support business priorities and deliver sales
- Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
As a Food Service Team Leader , no two days are ever the same, but a typical day most likely will include the following responsibilities:
- Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload.
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
- Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
- Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels.
- Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.
- Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures.
- Validate and follow-up on team members' progress against department checklists and routines.
- Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).
- Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.
- Ensure accurate in-stocks by placing store-initiated orders according to best practices.
- Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.
- Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently.
- Remain up-to-date on relevant trends and products to educate team members.
- Participate in team hiring and onboarding processes.
- At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.
- In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications.
- Demonstrate a culture of ethical conduct, safety and compliance; lead your team to work in the same way and hold others accountable to this commitment.
- Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
- Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
- Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions.
- Model the execution of physical security processes in order to enhance the instore security culture.
- Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
- If applicable, as a key carrier, follow all safe and secure training and processes.
- Address all store emergency and compliance needs.
- Access all areas of the building to respond to guest or team member issues.
- Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
- Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.
- Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
- Lead by thanking guests and let them know we're happy they chose to shop at Target.
- All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But, there are a few things you need from the get-go:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Strong interest and knowledge of the food service business
- Ability to:
- Lead and hold others accountable
- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations as needed
- Climb up and down ladders as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary
- Ability to work in an environment that could range from 34°F to -10°F as needed
- Ability to work in spaces where common allergens may be handled or present
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1- for additional information."
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Food Service Team Leader ( Starbucks Manager)
- 3600 Rosemead Blvd, Rosemead, CA, US 91770-2066
- Store Hourly
- Part-time
- $24 75 - 42.05 USD per hour
Apply
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- 3600 Rosemead Blvd, Rosemead, CA, US 91770-2066
- Store Hourly
- Part-time
- 24.75 - 42.05 USD per hour
Job Id: R000395733
The pay range per hour is 24.75 - 42.05
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT FOOD & BEVERAGE
The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:
- Guest service fundamentals and experience building a guest first culture on your team
- Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies
- Planning department(s) daily/weekly workload to support business priorities and deliver sales
- Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
As a Food Service Team Leader , no two days are ever the same, but a typical day most likely will include the following responsibilities:
- Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload.
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
- Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
- Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels.
- Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.
- Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures.
- Validate and follow-up on team members' progress against department checklists and routines.
- Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).
- Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.
- Ensure accurate in-stocks by placing store-initiated orders according to best practices.
- Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.
- Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently.
- Remain up-to-date on relevant trends and products to educate team members.
- Participate in team hiring and onboarding processes.
- At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.
- In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications.
- Demonstrate a culture of ethical conduct, safety and compliance; lead your team to work in the same way and hold others accountable to this commitment.
- Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
- Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
- Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions.
- Model the execution of physical security processes in order to enhance the instore security culture.
- Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
- If applicable, as a key carrier, follow all safe and secure training and processes.
- Address all store emergency and compliance needs.
- Access all areas of the building to respond to guest or team member issues.
- Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
- Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.
- Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
- Lead by thanking guests and let them know we're happy they chose to shop at Target.
- All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But, there are a few things you need from the get-go:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Strong interest and knowledge of the food service business
- Ability to:
- Lead and hold others accountable
- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations as needed
- Climb up and down ladders as needed
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary
- Ability to work in an environment that could range from 34°F to -10°F as needed
- Ability to work in spaces where common allergens may be handled or present
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1- for additional information.
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Customer Service Support Representative
Posted today
Job Viewed
Job Description
Location: Hawthorne, CA (On-Site)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Pay Rate: $25/hour
Job Type: Temporary (6 months) with intention to convert
Overview
Eastridge is seeking a detail-oriented Customer Service Support Representative for a 6-month temporary opportunity with the potential to convert to a full-time role. This position is based in Hawthorne, CA and offers a dynamic environment supporting internal and external stakeholders through pre- and post-sales activities.
Key Responsibilities
- Serve as the main point of contact for customers within a designated territory via phone and email, providing high-level support for inquiries related to orders, returns, and general account needs
- Enter and manage customer purchase orders in the ERP system, confirming receipt and sharing order status updates, tracking information, and invoices as needed
- Process and manage return requests by issuing RMA numbers, coordinating replacements, and following up to ensure timely resolution
- Provide customers with updated backlog reports on open orders and scheduled shipments
- Respond to inquiries on the Customer Service main line, including those related to pricing, availability, and order status
- Verify incoming faxes and ensure timely responses to customer requests
- Collaborate with internal departments and Sales Managers to resolve issues and improve customer satisfaction
- Support adherence to company standards and ethical practices by identifying and reporting quality issues as appropriate
- High school diploma or equivalent required; college coursework in business or a related field is a plus
- Minimum 3 years of customer service experience in a manufacturing or production environment
- Strong written and verbal communication skills
- Detail-oriented with excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint
- Ability to thrive in a fast-paced environment and maintain a positive, team-focused attitude
#IPRO
Benefits : Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge's temporary employees.From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on assignment.Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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Vaco Los Angeles is working with a client in the Manufacturing industry who is looking for a qualified Customer Service/Account Managers to help support the team. This opportunity is located near LAX airport and will be in the office 4 days a week. This opportunity is temp, possible temp to hire and is looking to pay $25-$27/hr for the right candidate. This opportunity provides excellent opportunities to learn and grow, great company culture, and a fun and exciting team.
If you are interested and can start ASAP, please apply today!
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EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
- Virginia residents may access our state specific policies here .
- Residents of all other states may access our policies here .
- Canadian residents may access our policies in English here and in French here .
- Residents of countries governed by GDPR may access our policies here .
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
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Job Description
Position Type: Full-Time
Location: Greater Los Angeles Area (On-site at Third-Party Warehouse)
Salary Range: $60,000 USD/year
Job ID#: 153809
Responsibilities:
- Provide technical support and troubleshooting for returned products, primarily from Amazon customers.
- Perform basic repairs on electronic pet products, especially those with sensor components.
- Identify whether returned products are repairable or should be scrapped, and document findings accordingly.
- Repack repaired items for resale or recycling according to internal SOPs.
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- Help build and maintain SOPs for product repair and recycling processes.
- Hands-on technical or repair experience with electronics or sensor-based products.
- Ability to learn repair procedures through training and apply them independently.
- Professional proficiency in both English and Mandarin is preferred to effectively coordinate with international teams.
- Comfort working in a warehouse environment.
- Self-starter with strong problem-solving skills and attention to detail.
- Ability to evaluate product conditions and make decisions on repairs versus recycling.
- Previous experience in technical support, customer service, or product repair roles.
- Experience working with Amazon returns or in eCommerce product support.
- Knowledge of basic electrical components and sensors.
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is an Equal Opportunity Employer that values diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Learn more about our commitment to diversity and inclusivity at
Compensation:
The offered salary will be determined by education, experience, and other factors. IntelliPro also offers a comprehensive benefits package subject to eligibility.
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At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Customer Service Representative
Salary: $20.35 per hour / $41,005.25 annually
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!
Qualifications & Skills:
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- An effective communicator who understands the importance of listening and being empathetic
- Ability to work and grow in a fast-paced, high-volume call center environment
- Willingness to learn new skills and ability to adjust to changes quickly
- Open to feedback to support your performance and development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent
#geico200
Annual Salary
$20.86 - $32.05 p >The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Customer Service Representative
Posted today
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Job Description
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Customer Service Representative
Salary: $20.35 per hour / $41,005.25 annually
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!
Qualifications & Skills:
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- An effective communicator who understands the importance of listening and being empathetic
- Ability to work and grow in a fast-paced, high-volume call center environment
- Willingness to learn new skills and ability to adjust to changes quickly
- Open to feedback to support your performance and development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent
#geico200
Annual Salary
$20.86 - $32.05 p >The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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