6 Customer Service jobs in Russellville
Store Associate - Competitive pay
Russellville, Arkansas
Shoe Carnival
Job Viewed
Job Description
Ability to believe in our customer centered culture to deliver a superior customer service experience. ,
Starting Wage: $11.00
Are you looking for a Part-time position that offers you a fun, dynamic workplace while allowing you to indulge your passion for shoes and fashion?
As a part-time Store Associate at Shoe Carnival Inc., you will get to work in a vibrant and lively store environment. Our company is known for being a truly beloved employer with a warm and welcoming community of workers. This role will help you feel connected not only to the company and your fellow employees but also to our loyal customers. The team at Shoe Carnival, Inc. genuinely love coming to work, and we believe you will too!
Total Rewards:
- Daily Pay
- Employee Discount
- Flexible Scheduling
- Opportunities for Advancement
- Positive Work Environment
Responsibilities :
- Ensure that each customer receives outstanding service
- Maintain store standards
- Support a friendly and productive work environment
- Assist in receiving and stocking procedures
- Handle Point of Sale (POS) transactions
Requirements:
- Minimum age of 16
- Ability to work flexible work schedule including nights, weekends and holidays
- Basic Math Skills
- Good Communication Skills
If you are excited about this opportunity and meet the above requirements, we would love to hear from you! Don't hesitate. Apply now to become part of the Shoe Carnival family!
Apply Now
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CUSTOMER SERVICE REPRESENTATIVE
72830 Clarksville, Arkansas
Family Dollar
Posted 3 days ago
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
View Now
0
CUSTOMER SERVICE REPRESENTATIVE
72837 Dover, Arkansas
Family Dollar
Posted 3 days ago
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
View Now
1
CUSTOMER SERVICE REPRESENTATIVE
72811 Russellville, Arkansas
Family Dollar
Posted 3 days ago
Job Viewed
Job Description
Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
View Now
2
Retail Customer Service Cashier
72830 Clarksville, Arkansas
Love's Travel Stops & Country Stores
Posted 3 days ago
Job Viewed
Job Description
**Req ID:** 459270
**Address:** 1025 S Crawford St Clarksville, AR, 72830
**Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately_
**Welcome to Love's!**
At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!
**Job Functions** :
+ General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
+ Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
+ Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
+ Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
+ Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
+ Ability to move, lift 25+ pounds. Ability to work in various temperatures.
**Our Culture**
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability
**Address:** 1025 S Crawford St Clarksville, AR, 72830
**Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately_
**Welcome to Love's!**
At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!
**Job Functions** :
+ General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
+ Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
+ Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
+ Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
+ Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
+ Ability to move, lift 25+ pounds. Ability to work in various temperatures.
**Our Culture**
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability
View Now
3
Retail Customer Service Cashier
72110 Atkins, Arkansas
Love's Travel Stops & Country Stores
Posted 3 days ago
Job Viewed
Job Description
**Req ID:** 459257
**Address:** 1600 N. Hwy 95 Morrilton, AR, 72110
**Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately_
**Welcome to Love's!**
At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!
**Job Functions** :
+ General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
+ Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
+ Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
+ Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
+ Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
+ Ability to move, lift 25+ pounds. Ability to work in various temperatures.
**Our Culture**
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability
**Address:** 1600 N. Hwy 95 Morrilton, AR, 72110
**Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately_
**Welcome to Love's!**
At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!
**Job Functions** :
+ General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
+ Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
+ Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
+ Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
+ Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
+ Ability to move, lift 25+ pounds. Ability to work in various temperatures.
**Our Culture**
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability
View Now
4
Call Center Specialist - Ongoing Recruitment
72802 Russellville, Arkansas
Arkansas State University
Posted 1 day ago
Job Viewed
Job Description
Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Location: ASU-Jonesboro Proposed Salary Range: $38,604.00 Closing: 9/15/25
Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.
Position Summary:
The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy.
Duties & Responsibilities:
This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available.
- Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as requiredReceives 911 emergency calls and monitors fire and security alarm systems, determines the type and severity of the emergency and alerts the proper authorityMaintains accurate records of calls and other communication transmissions and enters the information into a computer for preparation of written transcripts and reportsCoordinates the activities of field officers with superior officers and local law and fire authorities and develops positive communication links for active participation during possible disasters and emergenciesAssists public safety officers in the preparation of reports; prepares incident reports; submits crime statistics to the National Crime Information Center and other organizations as requiredPerforms related responsibilities as required or assignedMaintain appropriate paperwork relevant to incident numbers, ACIC entries, and radio logsMaintain a professional attitude toward both the public and staff at all times. Dispatchers will be helpful and display a positive attitude toward all persons contactedUse codes appropriately and effectively to minimize radio talk timeAbility to manage work load effectively to efficiently keep with the university and the police departments mission statementsExecutes direction and plans from superiors. Works effectively with superiors, peers, and profits from constructive criticismProvides full-time dispatch duties consisting of (1) transmitting and receiving telecommunications via radio to/from officers. (2) logging activities and emergency notes on computerized log and emailing log to various university officialsOperate the ACIC terminal to run driver and vehicle licenses, names, and/or other information as requested by officers or parking services. Operating the ACIC (Arkansas Crime Information Center) requires being certified by the State of Arkansas and is held legally accountable for information that is requested and distributed. Dispatcher also acknowledges terminal messages to "A-StateJ" or "GLAW" in a timely mannerDispatcher is responsible for dispatching emergency personnel (fire department, ambulance, etc.)Monitor and respond to two alarm systemsGeneral campus and fowler center as well as monitoring two separate emergency phones, speaking to individuals who have activated an emergency phone located on campus or in the elevators.Answer the phone, taking messages, transferring phone calls, and waiting on customersAnswer calls and requests for parking services for vehicle license information and to request officers to stand by with vehicle when towing vehicles and other requestsAble to reason through a problem and come to an acceptable conclusion in routine situations. Makes reasonable decisions based on information available. Dispatcher makes good decisions without assistanceAdheres to the chain-of-command and accepts his/her role in the organizationPasses on appropriate information to other officers and dispatchers on other shifts. Dispatcher is supportive and team oriented and communicates with all members of the department effectively and positivelyOperational knowledge of, and ability to operate the Emergency Alert System, Phone recording system, and camera systems in a timely and efficient mannerOther duties as assigned
Knowledge/Skills/Abilities:
Knowledge of communications operating procedures and advanced first aid
Ability to operate broadcasting and receiving equipment, advise others in emergency treatment procedures, keep routine records, and read maps
General Days/Hours:
Shift work including nights, weekends, and holidays
Additional hours as requested and/or needed
Regular and reliable attendance
Other:
Please note: all position postings close at 12:00 A.M. CST on the position closing date
Minimum Qualifications:
The formal education equivalent of a High School Diploma
Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee
E-Verify Participation Notice:
E-Verify Right to Work:
#J-18808-Ljbffr
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