593 Customer Service jobs in St. Paul
Customer Service Representative
55145 Saint Paul, Minnesota
Robert Half
Posted today
Job Viewed
Job Description
Description
Robert Half is partnering with an industry leading manufacturer in the Twin Cities specializing in custom production and print finishing services. In this role, you'll serve as a key liaison between customers, sales, and production-managing projects from order initiation through delivery. You'll ensure that each job meets customer specifications, timelines, and quality expectations while maintaining strong communication across internal and external stakeholders. This is a great opportunity for someone with manufacturing or print industry experience who brings keen attention to detail, enjoys managing projects, and a passion for building lasting customer relationships.
Key Responsibilities
+ Serve as the primary point of contact for customers throughout the production process, ensuring clear communication and a positive service experience.
+ Translate customer requirements and sales details into accurate production orders, coordinating closely with estimating and production teams.
+ Review quotes, specifications, and timelines to confirm project accuracy and feasibility prior to production kickoff.
+ Oversee the progress of active jobs, tracking milestones and proactively addressing issues that could affect quality, cost, or delivery dates.
+ Facilitate smooth scheduling and workflow between departments to maintain on-time, high-quality output.
+ Conduct quality reviews and coordinate proofs, samples, or approvals with customers as needed.
+ Provide timely updates to customers and internal teams regarding order status, adjustments, or project challenges.
+ Generate billing documentation and ensure completed jobs are invoiced accurately.
+ Support account management and sales efforts through strong relationship-building and responsive service to promote repeat business.
+ Identify process improvements or communication enhancements to strengthen operational efficiency and customer satisfaction.
Requirements
Qualifications
+ 3-5 years of experience in customer service, account management, or project coordination within a manufacturing or production environment.
+ Background in printing, packaging, or related industries preferred.
+ Strong organizational, problem-solving, and time management skills.
+ Excellent communication and interpersonal abilities with a customer-first mindset.
+ Proficiency in Microsoft Office and ability to learn company-specific systems.
+ High school diploma or equivalent required; additional technical or industry training a plus.
Salary & Benefits
+ The targeted salary range for this position is $58-66K
+ Full benefits package (medical, dental, vision), 2 weeks PTO + paid holidays
+ Collaborative, supportive team environment
+ Opportunity for growth and professional development
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Robert Half is partnering with an industry leading manufacturer in the Twin Cities specializing in custom production and print finishing services. In this role, you'll serve as a key liaison between customers, sales, and production-managing projects from order initiation through delivery. You'll ensure that each job meets customer specifications, timelines, and quality expectations while maintaining strong communication across internal and external stakeholders. This is a great opportunity for someone with manufacturing or print industry experience who brings keen attention to detail, enjoys managing projects, and a passion for building lasting customer relationships.
Key Responsibilities
+ Serve as the primary point of contact for customers throughout the production process, ensuring clear communication and a positive service experience.
+ Translate customer requirements and sales details into accurate production orders, coordinating closely with estimating and production teams.
+ Review quotes, specifications, and timelines to confirm project accuracy and feasibility prior to production kickoff.
+ Oversee the progress of active jobs, tracking milestones and proactively addressing issues that could affect quality, cost, or delivery dates.
+ Facilitate smooth scheduling and workflow between departments to maintain on-time, high-quality output.
+ Conduct quality reviews and coordinate proofs, samples, or approvals with customers as needed.
+ Provide timely updates to customers and internal teams regarding order status, adjustments, or project challenges.
+ Generate billing documentation and ensure completed jobs are invoiced accurately.
+ Support account management and sales efforts through strong relationship-building and responsive service to promote repeat business.
+ Identify process improvements or communication enhancements to strengthen operational efficiency and customer satisfaction.
Requirements
Qualifications
+ 3-5 years of experience in customer service, account management, or project coordination within a manufacturing or production environment.
+ Background in printing, packaging, or related industries preferred.
+ Strong organizational, problem-solving, and time management skills.
+ Excellent communication and interpersonal abilities with a customer-first mindset.
+ Proficiency in Microsoft Office and ability to learn company-specific systems.
+ High school diploma or equivalent required; additional technical or industry training a plus.
Salary & Benefits
+ The targeted salary range for this position is $58-66K
+ Full benefits package (medical, dental, vision), 2 weeks PTO + paid holidays
+ Collaborative, supportive team environment
+ Opportunity for growth and professional development
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
0
Customer Service Representative
55446 Plymouth, Minnesota
Robert Half
Posted today
Job Viewed
Job Description
Description
We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.
Responsibilities:
- Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.
- Schedule and coordinate service appointments to meet customer needs effectively.
- Create and manage dispatch tickets for all service calls.
- Assign service technicians to jobs, providing them with necessary details and support.
- Update and maintain systems to reflect technician availability and schedules.
- Oversee the dispatch board and ensure schedules are up-to-date.
- Monitor and forecast workloads to maintain operational efficiency.
- Deliver accurate information and assistance to technicians during their assignments.
- Track new service tickets and ensure existing ones are updated promptly.
Requirements
- Proficiency in Microsoft Teams, Outlook, and scheduling/ticketing software.
- Basic knowledge of Excel for tracking and reporting purposes.
- Strong multitasking abilities to handle diverse responsibilities simultaneously.
- Excellent note-taking and organizational skills.
- Capability to manage stress and adapt to changing situations.
- Self-motivated with the ability to work independently.
- Effective communication skills to engage with various personalities.
- Familiarity with CRM systems and other management tools is preferred.
Benefits are available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.
Responsibilities:
- Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.
- Schedule and coordinate service appointments to meet customer needs effectively.
- Create and manage dispatch tickets for all service calls.
- Assign service technicians to jobs, providing them with necessary details and support.
- Update and maintain systems to reflect technician availability and schedules.
- Oversee the dispatch board and ensure schedules are up-to-date.
- Monitor and forecast workloads to maintain operational efficiency.
- Deliver accurate information and assistance to technicians during their assignments.
- Track new service tickets and ensure existing ones are updated promptly.
Requirements
- Proficiency in Microsoft Teams, Outlook, and scheduling/ticketing software.
- Basic knowledge of Excel for tracking and reporting purposes.
- Strong multitasking abilities to handle diverse responsibilities simultaneously.
- Excellent note-taking and organizational skills.
- Capability to manage stress and adapt to changing situations.
- Self-motivated with the ability to work independently.
- Effective communication skills to engage with various personalities.
- Familiarity with CRM systems and other management tools is preferred.
Benefits are available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
1
Customer Service Representative
55405 Saint Paul, Minnesota
Robert Half
Posted today
Job Viewed
Job Description
Description
We are looking for a SPANISH BILINGUAL Consumer Support Specialist position with a focus on outgoing calls to users who are ordering our products to see if those products are working well and talking through anything if not! This position will have some incoming call aspects as well.
Major Areas of Accountability:
- Execute high volume of inbound calls to address consumer inquiries
- Communicate with end-users about intimate health care issues and anatomical functions in a mature and professional manner
- Maintain a high level of product knowledge, competitive product knowledge and an understanding of market dynamics that may impact our consumers
- Acquire and demonstrate all necessary subject matter expertise to provide responses to incoming consumer inquiries
- Knowledgeable regarding internal and external business areas including other manufacturers and suppliers
- Accurately and thoroughly document each end-user profile and interaction in Coloplast CRM systems according to standard department procedures. Responsible for data quality, including self-auditing.
- Identifying sales opportunities within the service call and partner with Consumer Sales team
- Responsible for achieving call and quality targets
- Conduct reporting as needed or requested
- Other duties as assigned
Requirements
Essential Qualifications:
**SPANISH BILINGUAL PROFICIENCY REQUIRED**
- Associates or Bachelor's degree and / or a combination of at least 2 - 4 years of healthcare customer service/sales experience
- Experience in a call center sales environment preferred
- Ability to explain medical process and procedures while giving clear, concise, step-by-step direction
- Demonstrated ability to navigate difficult conversations
Knowledge, Skills, and Abilities:
- Highly motivated and results-driven
- Excellent verbal and written communication skills
- Highly skilled in effectively utilizing the telephone as a customer relations and sales tool
- Demonstrates effective critical thinking and problem-solving skills to overcome objectives and identify opportunities to improve the customer relationship and increase sales
- Must show patience, empathy, and maturity toward others
- Structured and organized approach with attention to detail and proper documentation of all work
- Able to work well independently with little guidance, and in cross-functional teams
- Intermediate computer skills in MS Excel, PowerPoint, and Word.
- Healthcare industry experience preferred
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are looking for a SPANISH BILINGUAL Consumer Support Specialist position with a focus on outgoing calls to users who are ordering our products to see if those products are working well and talking through anything if not! This position will have some incoming call aspects as well.
Major Areas of Accountability:
- Execute high volume of inbound calls to address consumer inquiries
- Communicate with end-users about intimate health care issues and anatomical functions in a mature and professional manner
- Maintain a high level of product knowledge, competitive product knowledge and an understanding of market dynamics that may impact our consumers
- Acquire and demonstrate all necessary subject matter expertise to provide responses to incoming consumer inquiries
- Knowledgeable regarding internal and external business areas including other manufacturers and suppliers
- Accurately and thoroughly document each end-user profile and interaction in Coloplast CRM systems according to standard department procedures. Responsible for data quality, including self-auditing.
- Identifying sales opportunities within the service call and partner with Consumer Sales team
- Responsible for achieving call and quality targets
- Conduct reporting as needed or requested
- Other duties as assigned
Requirements
Essential Qualifications:
**SPANISH BILINGUAL PROFICIENCY REQUIRED**
- Associates or Bachelor's degree and / or a combination of at least 2 - 4 years of healthcare customer service/sales experience
- Experience in a call center sales environment preferred
- Ability to explain medical process and procedures while giving clear, concise, step-by-step direction
- Demonstrated ability to navigate difficult conversations
Knowledge, Skills, and Abilities:
- Highly motivated and results-driven
- Excellent verbal and written communication skills
- Highly skilled in effectively utilizing the telephone as a customer relations and sales tool
- Demonstrates effective critical thinking and problem-solving skills to overcome objectives and identify opportunities to improve the customer relationship and increase sales
- Must show patience, empathy, and maturity toward others
- Structured and organized approach with attention to detail and proper documentation of all work
- Able to work well independently with little guidance, and in cross-functional teams
- Intermediate computer skills in MS Excel, PowerPoint, and Word.
- Healthcare industry experience preferred
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
2
Customer Service Representative
55345 Minneapolis, Minnesota
Insight Global
Posted today
Job Viewed
Job Description
Job Description
As a Conversion Support Team Call Center Specialist, you are more than just a financial resource for our customers. You are an expert in your field and are the first line of defense in protecting them. You will be working in a fast-paced and exciting role assisting customers with any general servicing questions they have related to their online services and client accounts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
-1 year of customer service experience
-Answer inbound customer calls and provide general servicing support for the conversion of merging customers to client, including migration to new client's banking portal
-Place outbound calls to clients to assist them with logging into the BOL platform and completing setup activities
-Provide customers with first call resolution and adhere to all bank policies and procedures while managing reputational risk by complying with risk standards
-Work individually and with your team to meet or exceed established goals
-Exemplify the Client's Core Values every day
-High School Diploma or GED
As a Conversion Support Team Call Center Specialist, you are more than just a financial resource for our customers. You are an expert in your field and are the first line of defense in protecting them. You will be working in a fast-paced and exciting role assisting customers with any general servicing questions they have related to their online services and client accounts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
-1 year of customer service experience
-Answer inbound customer calls and provide general servicing support for the conversion of merging customers to client, including migration to new client's banking portal
-Place outbound calls to clients to assist them with logging into the BOL platform and completing setup activities
-Provide customers with first call resolution and adhere to all bank policies and procedures while managing reputational risk by complying with risk standards
-Work individually and with your team to meet or exceed established goals
-Exemplify the Client's Core Values every day
-High School Diploma or GED
View Now
3
Customer Service Representative
55145 Saint Paul, Minnesota
Robert Half
Posted 1 day ago
Job Viewed
Job Description
Description
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.
Responsibilities:
+ Respond promptly to customer inquiries, handling and resolving customer complaints.
+ Maintain a record of customer interactions, comments, and complaints.
+ Follow-up on customer interactions.
+ Communicate and coordinate with internal departments.
+ Deliver excellent customer support and assist in the upgrade of our customer experience.
+ Handle incoming calls and emails with professionalism and active listening.
+ Provide accurate, appropriate, and immediate responses to all customer inquiries.
+ Analyze customer's needs and problem-solve as needed.
+ Learn about our product range and services to assist customers effectively.
+ Process orders, applications, and requests seamlessly.
Requirements
Qualifications:
+ High school diploma, or equivalent. Bachelor's degree in related field preferred.
+ At least 1 year of customer service experience.
+ Excellent communication skills, both written and verbal.
+ Exceptional interpersonal skills and a client-oriented approach.
+ Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts.
+ Proficiency in Microsoft Office Suite and CRM systems.
+ Ability to work in a fast-paced, high-call volume environment.
+ Strong problem-solving skills and the ability to think critically.
+ Must be patient, intuitive, and resourceful.
+ Attention to detail and strong organizational skills.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.
Responsibilities:
+ Respond promptly to customer inquiries, handling and resolving customer complaints.
+ Maintain a record of customer interactions, comments, and complaints.
+ Follow-up on customer interactions.
+ Communicate and coordinate with internal departments.
+ Deliver excellent customer support and assist in the upgrade of our customer experience.
+ Handle incoming calls and emails with professionalism and active listening.
+ Provide accurate, appropriate, and immediate responses to all customer inquiries.
+ Analyze customer's needs and problem-solve as needed.
+ Learn about our product range and services to assist customers effectively.
+ Process orders, applications, and requests seamlessly.
Requirements
Qualifications:
+ High school diploma, or equivalent. Bachelor's degree in related field preferred.
+ At least 1 year of customer service experience.
+ Excellent communication skills, both written and verbal.
+ Exceptional interpersonal skills and a client-oriented approach.
+ Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts.
+ Proficiency in Microsoft Office Suite and CRM systems.
+ Ability to work in a fast-paced, high-call volume environment.
+ Strong problem-solving skills and the ability to think critically.
+ Must be patient, intuitive, and resourceful.
+ Attention to detail and strong organizational skills.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
4
Customer Service Representative
55405 Saint Paul, Minnesota
Robert Half
Posted 2 days ago
Job Viewed
Job Description
Description
Job Description:
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team! In this role, you will be the first point of contact for our customers, delivering outstanding client service and ensuring satisfaction with all inquiries. This is an excellent opportunity for someone with a passion for helping others and strong communication skills.
Key Responsibilities:
+ Handle inbound and outbound communications (calls, emails, or chats) with professionalism and courtesy.
+ Resolve customer questions, concerns, and complaints in a timely and efficient manner.
+ Provide accurate information about services, products, billing, and policies.
+ Document and track customer interactions in the system for process improvement and compliance purposes.
+ Escalate complex or unresolved issues to the appropriate team or supervisor, as necessary.
+ Actively participate in training workshops and team meetings to stay updated on new services, policies, or systems.
Requirements
Qualifications:
+ High school diploma or equivalent; additional certifications such as Certified Customer Service Professional (CCSP) or Google Workspace Certification are a plus.
+ Proven experience in customer service or a similar role is preferred.
+ Excellent verbal and written communication skills.
+ Strong problem-solving ability and customer-first mindset.
+ Proficiency in using customer service software, CRM systems, and standard office tools.
+ Ability to multitask in a fast-paced environment and work both independently and collaboratively.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Job Description:
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team! In this role, you will be the first point of contact for our customers, delivering outstanding client service and ensuring satisfaction with all inquiries. This is an excellent opportunity for someone with a passion for helping others and strong communication skills.
Key Responsibilities:
+ Handle inbound and outbound communications (calls, emails, or chats) with professionalism and courtesy.
+ Resolve customer questions, concerns, and complaints in a timely and efficient manner.
+ Provide accurate information about services, products, billing, and policies.
+ Document and track customer interactions in the system for process improvement and compliance purposes.
+ Escalate complex or unresolved issues to the appropriate team or supervisor, as necessary.
+ Actively participate in training workshops and team meetings to stay updated on new services, policies, or systems.
Requirements
Qualifications:
+ High school diploma or equivalent; additional certifications such as Certified Customer Service Professional (CCSP) or Google Workspace Certification are a plus.
+ Proven experience in customer service or a similar role is preferred.
+ Excellent verbal and written communication skills.
+ Strong problem-solving ability and customer-first mindset.
+ Proficiency in using customer service software, CRM systems, and standard office tools.
+ Ability to multitask in a fast-paced environment and work both independently and collaboratively.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
5
Customer Service Representative
55344 Minneapolis, Minnesota
Robert Half
Posted 5 days ago
Job Viewed
Job Description
Description
We are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative (CSR) to join our team! This role supports a retail/manufacturing company by handling inbound phone calls related to product inquiries, troubleshooting, order assistance, and general customer support. The position is full-time and operates 100% on-site at our Eden Prairie, MN location, running from late October to early January. With opportunities for overtime during weekends, you'll play an essential role during the busy holiday season!
Key Responsibilities:
+ Provide excellent customer service by responding to inbound phone calls regarding products, services, and orders in a professional and timely manner.
+ Resolve customer issues with a focus on first-call resolution, ensuring customer satisfaction and loyalty.
+ Accurately navigate company systems and resources to provide detailed responses and solutions to customer inquiries.
+ Assist customers with product usage, specification questions, or troubleshooting, escalating cases to other departments when necessary.
+ Process customer returns and exchanges efficiently to meet company guidelines.
+ Collaborate with team members and management to support daily workflow and service-level goals during peak business periods.
Requirements
Qualifications:
+ Previous customer service experience (preferred), particularly in retail, manufacturing, or call center roles.
+ Clear verbal and written communication, as well as active listening skills with a customer-focused approach.
+ Proficiency in basic computer applications.
+ Strong problem-solving ability and attention to detail.
+ Ability to work full-time hours Monday-Friday, 8:30 AM-5:00 PM and a willingness to pick up overtime shifts on weekends.
+ Work Environment: Must work on-site at Eden Prairie, MN during the seasonal timeframe (from late October through early January).
Why Join Us?
+ Gain valuable experience supporting a fast-paced retail/manufacturing company during the holiday season.
+ Work in a collaborative and supportive environment with opportunities for overtime compensation.
Don't miss the chance to be part of our team! Apply today and help deliver exceptional service during the busiest time of the year.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
We are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative (CSR) to join our team! This role supports a retail/manufacturing company by handling inbound phone calls related to product inquiries, troubleshooting, order assistance, and general customer support. The position is full-time and operates 100% on-site at our Eden Prairie, MN location, running from late October to early January. With opportunities for overtime during weekends, you'll play an essential role during the busy holiday season!
Key Responsibilities:
+ Provide excellent customer service by responding to inbound phone calls regarding products, services, and orders in a professional and timely manner.
+ Resolve customer issues with a focus on first-call resolution, ensuring customer satisfaction and loyalty.
+ Accurately navigate company systems and resources to provide detailed responses and solutions to customer inquiries.
+ Assist customers with product usage, specification questions, or troubleshooting, escalating cases to other departments when necessary.
+ Process customer returns and exchanges efficiently to meet company guidelines.
+ Collaborate with team members and management to support daily workflow and service-level goals during peak business periods.
Requirements
Qualifications:
+ Previous customer service experience (preferred), particularly in retail, manufacturing, or call center roles.
+ Clear verbal and written communication, as well as active listening skills with a customer-focused approach.
+ Proficiency in basic computer applications.
+ Strong problem-solving ability and attention to detail.
+ Ability to work full-time hours Monday-Friday, 8:30 AM-5:00 PM and a willingness to pick up overtime shifts on weekends.
+ Work Environment: Must work on-site at Eden Prairie, MN during the seasonal timeframe (from late October through early January).
Why Join Us?
+ Gain valuable experience supporting a fast-paced retail/manufacturing company during the holiday season.
+ Work in a collaborative and supportive environment with opportunities for overtime compensation.
Don't miss the chance to be part of our team! Apply today and help deliver exceptional service during the busiest time of the year.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
Be The First To Know
About the latest Customer service Jobs in St. Paul !
6
Customer Service Representative
55306 Burnsville, Minnesota
XPO, Inc.
Posted 6 days ago
Job Viewed
Job Description
Customer Service Representative
Requisition Id:
Business Unit: LTL
Location:
Burnsville, MN, US, 55337
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89to $26.27per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 7 days PTO over your first year
+ Earn up to 6 days of paid sick and safe leave per year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
Requisition Id:
Business Unit: LTL
Location:
Burnsville, MN, US, 55337
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89to $26.27per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 7 days PTO over your first year
+ Earn up to 6 days of paid sick and safe leave per year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
View Now
7
Customer Service Representative
55344 Minneapolis, Minnesota
Robert Half
Posted 8 days ago
Job Viewed
Job Description
Description We are looking for a motivated and personable Customer Service Representative to join our team in Eden Prairie, Minnesota. In this contract position, you will play a vital role in providing exceptional service and support to clients in a fast-paced call center environment. If you excel at building strong customer relationships and thrive in a dynamic setting, this opportunity may be the perfect fit for you.
Responsibilities:
- Deliver outstanding customer service by assisting both new and existing clients with their inquiries and transactions.
- Perform full-service banking transactions in adherence to legal requirements and company policies.
- Represent the organization with a friendly, proactive, and helpful demeanor during all customer interactions.
- Handle cash and daily transactions with precision and accuracy.
- Meet sales and referral targets by identifying customer needs and connecting them to relevant bank staff for additional products or services.
- Maintain prescribed limits for currency and coin while ensuring proper handling.
- Follow company security protocols and safeguard confidential client and bank information.
- Actively promote and cross-sell banking products and services to enhance client satisfaction and business growth.
- Utilize Office tools effectively to manage records and communication. Requirements - Proven experience in customer service, preferably in a call center or banking environment.
- Strong communication skills with the ability to build rapport and address customer needs efficiently.
- Familiarity with cash handling and banking transaction processes.
- Ability to meet sales and referral goals while maintaining excellent customer service standards.
- Proficiency in Office applications.
- Detail-oriented with strong organizational and problem-solving abilities.
- Knowledge of security protocols and confidentiality practices within the banking industry.
- High level of adaptability and professionalism in a rapidly changing work environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Responsibilities:
- Deliver outstanding customer service by assisting both new and existing clients with their inquiries and transactions.
- Perform full-service banking transactions in adherence to legal requirements and company policies.
- Represent the organization with a friendly, proactive, and helpful demeanor during all customer interactions.
- Handle cash and daily transactions with precision and accuracy.
- Meet sales and referral targets by identifying customer needs and connecting them to relevant bank staff for additional products or services.
- Maintain prescribed limits for currency and coin while ensuring proper handling.
- Follow company security protocols and safeguard confidential client and bank information.
- Actively promote and cross-sell banking products and services to enhance client satisfaction and business growth.
- Utilize Office tools effectively to manage records and communication. Requirements - Proven experience in customer service, preferably in a call center or banking environment.
- Strong communication skills with the ability to build rapport and address customer needs efficiently.
- Familiarity with cash handling and banking transaction processes.
- Ability to meet sales and referral goals while maintaining excellent customer service standards.
- Proficiency in Office applications.
- Detail-oriented with strong organizational and problem-solving abilities.
- Knowledge of security protocols and confidentiality practices within the banking industry.
- High level of adaptability and professionalism in a rapidly changing work environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now
8
Customer Service Representative
55432 Fridley, Minnesota
XPO, Inc.
Posted 9 days ago
Job Viewed
Job Description
Customer Service Representative
Requisition Id:
Business Unit: LTL
Location:
Fridley, MN, US, 55432
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89to $26.27per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 7 days PTO over your first year
+ Earn up to 6 days of paid sick and safe leave per year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
Requisition Id:
Business Unit: LTL
Location:
Fridley, MN, US, 55432
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89to $26.27per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 7 days PTO over your first year
+ Earn up to 6 days of paid sick and safe leave per year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
View Now
9