Enterprise Customer Success Manager

85718 Tucson, Arizona Canonical

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Job Description

Join to apply for the Enterprise Customer Success Manager role at Canonical

2 days ago Be among the first 25 applicants

Join to apply for the Enterprise Customer Success Manager role at Canonical

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring an Enterprise Customer Success Manager at Canonical

Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers' objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.

We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments:

  • Mass - SMEs or large businesses starting their journey with Canonical
  • Focus - Large companies with established ARR
  • Step Growth - a selection of high-potential customers

All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers.

Location: This role will be based remotely.

What your day will look like

  • Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
  • Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
  • Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
  • Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
  • Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
  • Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
  • Supporting customers through reactive ticket requests.
  • Create campaigns targeting multiple customers through digital touch-points and activities.

What we are looking for in you

The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for:

  • Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
  • Excellent presentation skills with the ability to guide a conversation about complex software.
  • Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
  • A true team player capable of interacting with all departments and at all levels, both internally and externally.
  • Knowledge of agile methodologies.
  • We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us!

Additional skills that you might also bring

  • Experience with Salesforce, Jira and CRMs is a big plus!

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Team Member Assistance Program & Wellness Platform
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Software Development

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Graduate Customer Success Manager

85718 Tucson, Arizona Canonical

Posted 2 days ago

Job Viewed

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Job Description

Join to apply for the Graduate Customer Success Manager role at Canonical

2 months ago Be among the first 25 applicants

Join to apply for the Graduate Customer Success Manager role at Canonical

The role of a Customer Success Manager at Canonical

Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap.

We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications.

This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions.

Location: This role will be based remotely worldwide.

What your day will look like

  • A strong focus on supporting customers by finding solutions to ticket requests.
  • Enrich documentation about problem solving, Q&A, onboarding materials.
  • Drive campaigns targeting multiple customers through digital touch-points and activities.
  • Identify high potential as well as high risk customers from newly onboarded users or customers
  • Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
  • Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives.
  • Engage with your portfolio of customers to ensure risk identification
  • Collect feedback from customers and format them for review by the product team

What we are looking for in you

  • Customer-facing experience
  • An empathetic individual with a natural drive to help others
  • Passion for technology, infrastructure and Ubuntu in particular is a must
  • Excellent presentation skills
  • Strong organisational skills, ability to structure and constantly update documentation
  • A team player capable of interacting with all departments internally

Additional skills that you might also bring

  • We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us!

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues from your team and others
  • Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

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Customer Service Agent

85719 Tucson, Arizona Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.


At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

View Now

Customer Service Agent

85731 Tucson, Arizona Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.


At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

View Now

Customer Service Agent

85713 Tucson, Arizona Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.


At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

View Now

Customer Service Agent

85709 Tucson, Arizona Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.


At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

View Now

Customer Service Agent

85712 Tucson, Arizona Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.


At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

View Now
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Customer Service Agent

85701 Tucson, Arizona Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.


At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

View Now

Customer Service Agent

85757 Tucson, Arizona Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.


At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

View Now

Customer Service Agent

85734 Tucson, Arizona Afni

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Insurance Specialists start at $37,960 per year, plus bonus. Our top Insurance Specialists earn an extra $ per hour with bonus (with an additional $ .50 an hour in onsite differential).

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.

Walk into your career at Afni!

What Will I Do as an Insurance Specialist?

Did you know that insurance is one of the most sustainable industries around? Look at it this way – as long as people have assets they want to protect; insurance will be integral in providing peace of mind. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

Key Role Responsibilities

  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.

As an Insurance Representative, you get:

  • Paid training to obtain your insurance license
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.


At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

TAZHS

Click this link to learn more about our Referral Rewards Program:  

*Referrals must be new Afni hires and cannot be a rehire.

More About Afni:  

What we do:   

Where are we located:   

What’s new with us:   

What it’s like being part of the Afni family: 

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
  • Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
  • Sales experience: Minimum 6 months in a sales role
  • Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
  • Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

View Now
 

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