1,063 Delivery Partner jobs in the United States
Gopuff Delivery Driver Partner - No Riders, No Restaurants
Boston, Massachusetts
Gopuff
Job Viewed
Job Description
Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortless. It's simple: deliver from a facility near you straight to the customer! You'll be delivering everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more.
Sign up to be a Gopuff Delivery Partner today and experience the easiest way to earn big!
Why should you partner with Gopuff?
- Earn an upfront amount for every order you deliver, even if it's canceled by the customer
- Keep 100% of your tips + earn extra with special incentives
- Earn Wait Pay when you schedule your time with us (varies by market)
- Choose your own schedule and deliver when you want
- No restaurants, no riders - deliver from a familiar, centralized facility. That's it!
What you'll need to get started:
- Be at least 21 years or older
- Valid U. S. driver's license
- Vehicle with insurance + registration in your name
- Smartphone
- Willing & able to pass a pre-paid alcohol delivery training course (where applicable)
How it works:
- Login to the Gopuff Driver app from your local facility
- Get trip offers and pick up your orders inside
- Deliver to happy customers
No previous delivery experience required. Sign up today and start earning!
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Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you can make your own schedule and drive as little, or as much as you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other delivery, gig, or ridesharing services to sign up.
SIGN UP NOW!
Apply Now
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Client Delivery Partner
43201 Columbus, Ohio
Capgemini
Posted 7 days ago
Job Viewed
Job Description
**About the job**
Sogeti part of the Capgemini Group, Sogeti operates in more than 100 locations globally. Working closely with clients and partners to take full advantage of the opportunities of technology, Sogeti combines agility and speed of implementation to tailor innovative future-focused solutions in Data and Insights, Digital Assurance and Testing, Cloud and Cybersecurity, all fueled by AI and automation. With its hands-on -value in the making- approach and passion for technology, Sogeti helps organizations implement their digital journeys at speed.
We are a leading provider of technology and engineering services, partnering with our clients to make cutting-edge solutions thanks to our valuable world-class expertise in existing and emerging technologies.
At the heart of our team is a passion for technology and people. Armed with our comprehensive, standard-defining portfolio of solutions, and hyper-focused, client-centric model, we leverage cutting-edge technology to deliver innovative results and best-in-class service to our clients. **Key Responsibilities**
+ The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally.
+ Understands the key influencers within the client organization, quickly identifies client culture and decision-making process, and balances professional manner to suit client requirements.
+ Works cross collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts.
+ Works across all of Sogeti-s business lines and across all of the client-s functional areas, to bring the full suite of Sogeti offerings to the client and continually increase value to the client.
+ Provide escalation point for the customer and work with Managers from other service lines within Sogeti to ensure that service provision meets both SLAs & expectations.
+ Ensure that Sogeti is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids.
+ Responsible for maintaining strong customer satisfaction.
**Key Qualifications**
+ Proven experience serving clients in the Service (Technology, Retail, Insurance, Engineering) industry.
+ Minimum of 10 years- experience in selling complex, IT services/customized technology services
+ Recent experience selling consulting services engagements to global level clients.
+ Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend.
+ A well-documented track record of achieving annual sales quotas, managing delivery excellence and building strong client relationships.
+ Qualified applicants must demonstrate a consistent ability to exceed sales targets on a YOY basis.
+ Experience in building and maintaining relationships with senior executives.
+ History of successful sales of technology services deals across multiple offerings including specific experience in latest technology, data and insights, cloud, testing solutions etc.
+ Excellent oral and written communication skills and outstanding presentation skills.
+ Ability to work in a global organizational and service delivery environment.
+ Demonstrated commitment to stay abreast of industry trends and technical advancements across multiple business sectors.
+ Ability to work in a fast paced, competitive sales culture.
+ Ability to travel as required.
+ High level of personal and professional integrity
+ Excellent attention to detail and excellent time management skills
**Life at Sogeti - We support all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:**
+ **Flexible work**
+ **Healthcare including dental, vision, mental health, and well-being programs**
+ **Financial well-being programs such as 401(k) (matched 150% up to 6%) and Employee Share Ownership Plan**
+ **100% Company-paid mobile phone plan**
+ **3 weeks Personal Time Off (PTO) and 7 Paid Holidays**
+ **Paid parental leave**
+ **Family building benefits like adoption assistance, surrogacy, and cryopreservation**
+ **Social well-being benefits like subsidized back-up child/elder care and tutoring**
+ **Mentoring, coaching and learning programs**
+ **Continuing Education: $12,000 Annual Tuition Reimbursement plus access to over 20,000 online courses and certifications through Capgemini University, as well as Coursera and Degreed.**
+ **Programs for Counseling, Support, Health and Fitness perks, Auto discounts and much, much more!**
+ **Employee Resource Groups**
+ **Disaster Relief**
**Disclaimer - Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.**
**Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.**
**This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.**
**Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.**
**Click the following link for more information on your rights as an Applicant for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.**
**Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $ 145000 - 155000 per annum. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.**
**Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law.**
Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Sogeti part of the Capgemini Group, Sogeti operates in more than 100 locations globally. Working closely with clients and partners to take full advantage of the opportunities of technology, Sogeti combines agility and speed of implementation to tailor innovative future-focused solutions in Data and Insights, Digital Assurance and Testing, Cloud and Cybersecurity, all fueled by AI and automation. With its hands-on -value in the making- approach and passion for technology, Sogeti helps organizations implement their digital journeys at speed.
We are a leading provider of technology and engineering services, partnering with our clients to make cutting-edge solutions thanks to our valuable world-class expertise in existing and emerging technologies.
At the heart of our team is a passion for technology and people. Armed with our comprehensive, standard-defining portfolio of solutions, and hyper-focused, client-centric model, we leverage cutting-edge technology to deliver innovative results and best-in-class service to our clients. **Key Responsibilities**
+ The ability to develop profitable business from our managed accounts, has overall accountability achieving booking, revenue and profitability objectives for the account, both within the Americas and globally.
+ Understands the key influencers within the client organization, quickly identifies client culture and decision-making process, and balances professional manner to suit client requirements.
+ Works cross collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts.
+ Works across all of Sogeti-s business lines and across all of the client-s functional areas, to bring the full suite of Sogeti offerings to the client and continually increase value to the client.
+ Provide escalation point for the customer and work with Managers from other service lines within Sogeti to ensure that service provision meets both SLAs & expectations.
+ Ensure that Sogeti is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids.
+ Responsible for maintaining strong customer satisfaction.
**Key Qualifications**
+ Proven experience serving clients in the Service (Technology, Retail, Insurance, Engineering) industry.
+ Minimum of 10 years- experience in selling complex, IT services/customized technology services
+ Recent experience selling consulting services engagements to global level clients.
+ Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend.
+ A well-documented track record of achieving annual sales quotas, managing delivery excellence and building strong client relationships.
+ Qualified applicants must demonstrate a consistent ability to exceed sales targets on a YOY basis.
+ Experience in building and maintaining relationships with senior executives.
+ History of successful sales of technology services deals across multiple offerings including specific experience in latest technology, data and insights, cloud, testing solutions etc.
+ Excellent oral and written communication skills and outstanding presentation skills.
+ Ability to work in a global organizational and service delivery environment.
+ Demonstrated commitment to stay abreast of industry trends and technical advancements across multiple business sectors.
+ Ability to work in a fast paced, competitive sales culture.
+ Ability to travel as required.
+ High level of personal and professional integrity
+ Excellent attention to detail and excellent time management skills
**Life at Sogeti - We support all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:**
+ **Flexible work**
+ **Healthcare including dental, vision, mental health, and well-being programs**
+ **Financial well-being programs such as 401(k) (matched 150% up to 6%) and Employee Share Ownership Plan**
+ **100% Company-paid mobile phone plan**
+ **3 weeks Personal Time Off (PTO) and 7 Paid Holidays**
+ **Paid parental leave**
+ **Family building benefits like adoption assistance, surrogacy, and cryopreservation**
+ **Social well-being benefits like subsidized back-up child/elder care and tutoring**
+ **Mentoring, coaching and learning programs**
+ **Continuing Education: $12,000 Annual Tuition Reimbursement plus access to over 20,000 online courses and certifications through Capgemini University, as well as Coursera and Degreed.**
+ **Programs for Counseling, Support, Health and Fitness perks, Auto discounts and much, much more!**
+ **Employee Resource Groups**
+ **Disaster Relief**
**Disclaimer - Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.**
**Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.**
**This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.**
**Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.**
**Click the following link for more information on your rights as an Applicant for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.**
**Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $ 145000 - 155000 per annum. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.**
**Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law.**
Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
View Now
0
Principal Benefits Delivery Partner
92108 Mission Valley, California
Intuit
Posted 2 days ago
Job Viewed
Job Description
**Overview**
We are seeking an experienced and meticulous Sr. Operations Manager to join our Global Leave of Absence and Accommodations team. This critical role is responsible for the end-to-end management and continuous improvement of our US and international leave of absence (LOA), Paid Time Off (PTO) and Workers Compensation (WC) process flows. The ideal candidate will be a subject matter expert in leave management, ensuring our programs are administered efficiently, empathetically, and in strict compliance with all federal, state, and international statutory guidelines. This position requires a blend of operational excellence, subject matter expertise, and a commitment to providing an exceptional employee experience.
**What you'll bring**
+ Experience:
+ 5-7+ years of progressive experience in HR operations, with a primary focus on managing leave of absence programs or related experience.
+ Demonstrable experience managing both US (multi-state) and international leave programs is ideal but not required.
+ Proven experience working with third-party vendors and managing vendor relationships.
+ Experience in a fast-paced, high-growth environment is highly preferred.
+ Knowledge & Expertise:
+ Deep subject matter expertise in US leave laws (FMLA, ADA, PFL, etc.) and a strong understanding of the principles of international leave legislation.
+ Proficiency with HRIS systems with a leave administration module (Workday experience is a significant plus).
+ Strong understanding of how leave of absence intersects with benefits, payroll, and employee relations.
+ Skills:
+ Exceptional organizational and process management skills with a keen eye for detail.
+ Excellent communication skills, with the ability to explain complex information clearly and compassionately to a variety of audiences.
+ Strong analytical and problem-solving skills with the ability to make sound judgments in ambiguous situations.
+ Proven ability to handle sensitive and confidential information with discretion.
+ A proactive and continuous improvement mindset.
+ Education
+ Bachelor's degree in Human Resources, Business Administration, or a related field. Equivalent Experience will be considered.
**How you will lead**
+ Process Management & Optimization:
+ Design, implement, and manage standardized, scalable process flows for all types of leaves of absence, including but not limited to medical, parental, military, and disability leaves across all company locations.
+ Continuously evaluate and improve leave processes to enhance operational efficiency, reduce administrative burden, and improve the employee experience.
+ Serve as the primary point of contact for escalations and complex leave inquiries from employees, managers, and HRBPs.
+ Manage relationships with third-party leave administration and workers compensation vendors to ensure service level agreements (SLAs) are met and processes are seamless.
+ Statutory Compliance & Risk Management:
+ Ensure absolute compliance with all US federal and state leave laws, including the Family and Medical Leave Act (FMLA) and various state-specific leave regulations.
+ Oversee and ensure adherence to statutory leave requirements in all international locations where the company operates, working with local counsel and resources to interpret and apply complex regulations.
+ Develop and maintain comprehensive documentation, guides, and policy documents for all leave programs.
+ Data, Reporting & Systems Management:
+ Manage leave administration within Workday ensuring data integrity and accurate tracking of all leave cases.
+ Develop and analyze key metrics and reporting to monitor leave trends, program effectiveness, and compliance in conjunction with our BizOps resources.
+ Provide regular reports to leadership on leave utilization, costs, and other relevant analytics.
+ Cross-Functional Collaboration & Training:
+ Serve as the subject matter expert on leave of absence processes within Intuit.
+ Collaborate closely with HR Business Partners, Payroll, Legal, and other internal stakeholders to ensure a coordinated and holistic approach to employee leaves.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
We are seeking an experienced and meticulous Sr. Operations Manager to join our Global Leave of Absence and Accommodations team. This critical role is responsible for the end-to-end management and continuous improvement of our US and international leave of absence (LOA), Paid Time Off (PTO) and Workers Compensation (WC) process flows. The ideal candidate will be a subject matter expert in leave management, ensuring our programs are administered efficiently, empathetically, and in strict compliance with all federal, state, and international statutory guidelines. This position requires a blend of operational excellence, subject matter expertise, and a commitment to providing an exceptional employee experience.
**What you'll bring**
+ Experience:
+ 5-7+ years of progressive experience in HR operations, with a primary focus on managing leave of absence programs or related experience.
+ Demonstrable experience managing both US (multi-state) and international leave programs is ideal but not required.
+ Proven experience working with third-party vendors and managing vendor relationships.
+ Experience in a fast-paced, high-growth environment is highly preferred.
+ Knowledge & Expertise:
+ Deep subject matter expertise in US leave laws (FMLA, ADA, PFL, etc.) and a strong understanding of the principles of international leave legislation.
+ Proficiency with HRIS systems with a leave administration module (Workday experience is a significant plus).
+ Strong understanding of how leave of absence intersects with benefits, payroll, and employee relations.
+ Skills:
+ Exceptional organizational and process management skills with a keen eye for detail.
+ Excellent communication skills, with the ability to explain complex information clearly and compassionately to a variety of audiences.
+ Strong analytical and problem-solving skills with the ability to make sound judgments in ambiguous situations.
+ Proven ability to handle sensitive and confidential information with discretion.
+ A proactive and continuous improvement mindset.
+ Education
+ Bachelor's degree in Human Resources, Business Administration, or a related field. Equivalent Experience will be considered.
**How you will lead**
+ Process Management & Optimization:
+ Design, implement, and manage standardized, scalable process flows for all types of leaves of absence, including but not limited to medical, parental, military, and disability leaves across all company locations.
+ Continuously evaluate and improve leave processes to enhance operational efficiency, reduce administrative burden, and improve the employee experience.
+ Serve as the primary point of contact for escalations and complex leave inquiries from employees, managers, and HRBPs.
+ Manage relationships with third-party leave administration and workers compensation vendors to ensure service level agreements (SLAs) are met and processes are seamless.
+ Statutory Compliance & Risk Management:
+ Ensure absolute compliance with all US federal and state leave laws, including the Family and Medical Leave Act (FMLA) and various state-specific leave regulations.
+ Oversee and ensure adherence to statutory leave requirements in all international locations where the company operates, working with local counsel and resources to interpret and apply complex regulations.
+ Develop and maintain comprehensive documentation, guides, and policy documents for all leave programs.
+ Data, Reporting & Systems Management:
+ Manage leave administration within Workday ensuring data integrity and accurate tracking of all leave cases.
+ Develop and analyze key metrics and reporting to monitor leave trends, program effectiveness, and compliance in conjunction with our BizOps resources.
+ Provide regular reports to leadership on leave utilization, costs, and other relevant analytics.
+ Cross-Functional Collaboration & Training:
+ Serve as the subject matter expert on leave of absence processes within Intuit.
+ Collaborate closely with HR Business Partners, Payroll, Legal, and other internal stakeholders to ensure a coordinated and holistic approach to employee leaves.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
View Now
1
Principal Benefits Delivery Partner
94039 Mountainview, California
Intuit
Posted 2 days ago
Job Viewed
Job Description
**Overview**
We are seeking an experienced and meticulous Sr. Operations Manager to join our Global Leave of Absence and Accommodations team. This critical role is responsible for the end-to-end management and continuous improvement of our US and international leave of absence (LOA), Paid Time Off (PTO) and Workers Compensation (WC) process flows. The ideal candidate will be a subject matter expert in leave management, ensuring our programs are administered efficiently, empathetically, and in strict compliance with all federal, state, and international statutory guidelines. This position requires a blend of operational excellence, subject matter expertise, and a commitment to providing an exceptional employee experience.
**What you'll bring**
+ Experience:
+ 5-7+ years of progressive experience in HR operations, with a primary focus on managing leave of absence programs or related experience.
+ Demonstrable experience managing both US (multi-state) and international leave programs is ideal but not required.
+ Proven experience working with third-party vendors and managing vendor relationships.
+ Experience in a fast-paced, high-growth environment is highly preferred.
+ Knowledge & Expertise:
+ Deep subject matter expertise in US leave laws (FMLA, ADA, PFL, etc.) and a strong understanding of the principles of international leave legislation.
+ Proficiency with HRIS systems with a leave administration module (Workday experience is a significant plus).
+ Strong understanding of how leave of absence intersects with benefits, payroll, and employee relations.
+ Skills:
+ Exceptional organizational and process management skills with a keen eye for detail.
+ Excellent communication skills, with the ability to explain complex information clearly and compassionately to a variety of audiences.
+ Strong analytical and problem-solving skills with the ability to make sound judgments in ambiguous situations.
+ Proven ability to handle sensitive and confidential information with discretion.
+ A proactive and continuous improvement mindset.
+ Education
+ Bachelor's degree in Human Resources, Business Administration, or a related field. Equivalent Experience will be considered.
**How you will lead**
+ Process Management & Optimization:
+ Design, implement, and manage standardized, scalable process flows for all types of leaves of absence, including but not limited to medical, parental, military, and disability leaves across all company locations.
+ Continuously evaluate and improve leave processes to enhance operational efficiency, reduce administrative burden, and improve the employee experience.
+ Serve as the primary point of contact for escalations and complex leave inquiries from employees, managers, and HRBPs.
+ Manage relationships with third-party leave administration and workers compensation vendors to ensure service level agreements (SLAs) are met and processes are seamless.
+ Statutory Compliance & Risk Management:
+ Ensure absolute compliance with all US federal and state leave laws, including the Family and Medical Leave Act (FMLA) and various state-specific leave regulations.
+ Oversee and ensure adherence to statutory leave requirements in all international locations where the company operates, working with local counsel and resources to interpret and apply complex regulations.
+ Develop and maintain comprehensive documentation, guides, and policy documents for all leave programs.
+ Data, Reporting & Systems Management:
+ Manage leave administration within Workday ensuring data integrity and accurate tracking of all leave cases.
+ Develop and analyze key metrics and reporting to monitor leave trends, program effectiveness, and compliance in conjunction with our BizOps resources.
+ Provide regular reports to leadership on leave utilization, costs, and other relevant analytics.
+ Cross-Functional Collaboration & Training:
+ Serve as the subject matter expert on leave of absence processes within Intuit.
+ Collaborate closely with HR Business Partners, Payroll, Legal, and other internal stakeholders to ensure a coordinated and holistic approach to employee leaves.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
We are seeking an experienced and meticulous Sr. Operations Manager to join our Global Leave of Absence and Accommodations team. This critical role is responsible for the end-to-end management and continuous improvement of our US and international leave of absence (LOA), Paid Time Off (PTO) and Workers Compensation (WC) process flows. The ideal candidate will be a subject matter expert in leave management, ensuring our programs are administered efficiently, empathetically, and in strict compliance with all federal, state, and international statutory guidelines. This position requires a blend of operational excellence, subject matter expertise, and a commitment to providing an exceptional employee experience.
**What you'll bring**
+ Experience:
+ 5-7+ years of progressive experience in HR operations, with a primary focus on managing leave of absence programs or related experience.
+ Demonstrable experience managing both US (multi-state) and international leave programs is ideal but not required.
+ Proven experience working with third-party vendors and managing vendor relationships.
+ Experience in a fast-paced, high-growth environment is highly preferred.
+ Knowledge & Expertise:
+ Deep subject matter expertise in US leave laws (FMLA, ADA, PFL, etc.) and a strong understanding of the principles of international leave legislation.
+ Proficiency with HRIS systems with a leave administration module (Workday experience is a significant plus).
+ Strong understanding of how leave of absence intersects with benefits, payroll, and employee relations.
+ Skills:
+ Exceptional organizational and process management skills with a keen eye for detail.
+ Excellent communication skills, with the ability to explain complex information clearly and compassionately to a variety of audiences.
+ Strong analytical and problem-solving skills with the ability to make sound judgments in ambiguous situations.
+ Proven ability to handle sensitive and confidential information with discretion.
+ A proactive and continuous improvement mindset.
+ Education
+ Bachelor's degree in Human Resources, Business Administration, or a related field. Equivalent Experience will be considered.
**How you will lead**
+ Process Management & Optimization:
+ Design, implement, and manage standardized, scalable process flows for all types of leaves of absence, including but not limited to medical, parental, military, and disability leaves across all company locations.
+ Continuously evaluate and improve leave processes to enhance operational efficiency, reduce administrative burden, and improve the employee experience.
+ Serve as the primary point of contact for escalations and complex leave inquiries from employees, managers, and HRBPs.
+ Manage relationships with third-party leave administration and workers compensation vendors to ensure service level agreements (SLAs) are met and processes are seamless.
+ Statutory Compliance & Risk Management:
+ Ensure absolute compliance with all US federal and state leave laws, including the Family and Medical Leave Act (FMLA) and various state-specific leave regulations.
+ Oversee and ensure adherence to statutory leave requirements in all international locations where the company operates, working with local counsel and resources to interpret and apply complex regulations.
+ Develop and maintain comprehensive documentation, guides, and policy documents for all leave programs.
+ Data, Reporting & Systems Management:
+ Manage leave administration within Workday ensuring data integrity and accurate tracking of all leave cases.
+ Develop and analyze key metrics and reporting to monitor leave trends, program effectiveness, and compliance in conjunction with our BizOps resources.
+ Provide regular reports to leadership on leave utilization, costs, and other relevant analytics.
+ Cross-Functional Collaboration & Training:
+ Serve as the subject matter expert on leave of absence processes within Intuit.
+ Collaborate closely with HR Business Partners, Payroll, Legal, and other internal stakeholders to ensure a coordinated and holistic approach to employee leaves.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
View Now
2
Staff Benefits Delivery Partner
92108 Mission Valley, California
Intuit
Posted 2 days ago
Job Viewed
Job Description
**Overview**
As members of the People and Places team, we are stewards of Intuit's greatest strategic asset: Our People. Our mission is to Maximize the Potential of our Employees and accelerate Intuit's business growth with the right leadership, talent, and org capabilities.
Come join Intuit as part of our People team as a Benefits Delivery Partner. Reporting into the Sr. Manager, Global Benefits Delivery, you will support the delivery of our health and income protection offerings for the United States. The position is based in either or Mountain View or San Diego, CA.
This role is vital in ensuring we provide a best-in-class benefits delivery experience to our employees. Putting the employee first, work to resolve escalated benefit issues in a timely manner, creating credibility and partnering with internal and external partners. Support one or more benefits vendors to resolve issues proactively. Provide deep subject matter expertise. Develops processes and procedures to drive department efficiencies.
**What you'll bring**
+ Bachelor's degree in Human Resources or related field, or equivalent working experience
+ Minimum 7 years' benefits program management experience required
+ Excellent project management skills with proven ability to design workable solutions, manage multiple initiatives simultaneously, prioritize workloads, meet deadlines, and drive projects to successful implementation
+ Deep analytical skills, comfortable working with and communicating substantial amounts of data findings, experience establishing and tracking program metrics.
+ Ability to work with a high degree of autonomy through ambiguous circumstances.
+ Strong business judgment and a practical, common-sense approach to getting things done.
+ Successful record of building operational processes and procedures with a focus on continuously improving programs.
+ Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders.
+ Proficient in Excel
+ Previous experience with HRIS/Payroll systems; Workday experience preferred
+ Deep knowledge of ERISA, HIPAA, ADA, COBRA, FMLA, and other benefits-related legislation
+ Strong knowledge of health and welfare benefit programs including healthcare, life, and wellbeing benefits
+ Understanding of the need for confidentiality in maintaining integrity internally and externally with HR data.
**How you will lead**
+ Function as the subject matter expert on Health, Wellness and Retirement benefit programs; resolve benefit issues, escalations and close them in a timely manner - usually within 48 to 72 hours for non-complex and five business days for complex issues; conduct necessary audits.
+ Effectively manage multiple, complex projects and deadlines, with internal and external parties.
+ Resolve cases and complex issues including identifying the issues, perform thorough investigation to identify root cause, conduct impact analysis (financial and members), evaluate resolution options (advantages and disadvantages of each option), present recommendations to senior leaders on the team and next steps that may include timeline, project and/or member communications plan.
+ Build partnership with Offerings team (design and strategy), internal teams (Systems/IT, Payroll, etc.), external consultants, and vendor partners to ensure proper implementation of benefit changes, new offerings, and/or new vendors set up that aligns with the offering requirements and benefits are delivered accurately with the highest level of service. Work with the Strategy team on benefits and new program communications. Collaborate with internal and external partners (team, cross functional teams, vendors, consultants, etc.).
+ Establish relationships with HR Partners, business leaders, and employees to ensure our benefits delivery meet their needs.
+ Build effective vendor management activities including setting up ongoing vendor partner meetings on a consistent basis (monthly, quarterly, etc.) to review service improvement opportunities, member satisfaction results on customer service and website efficiencies; monitor service-related performance guarantee results and execute service improvement plans when necessary; monitor monthly invoices to ensure accurate administrative fees and enrollments are applied.
+ Process US benefits-related vendor invoices and monitor PO balances. Work with the Strategy team on mid-plan year additional fund requests.
+ Actively participate in Annual Enrollment preparation and user acceptance testing to ensure thorough review of the enrollment system and accurate set up of eligibility rules/requirements, employee contribution rates, imputed income rates, COBRA rates, ASO fees and premiums. In addition, review interface files set up between benefits administration system and vendor systems (determine required fields based on minimum necessary rules, frequency, monitor file testing results, etc.). Ensure website enrollment process is efficient that provides excellent member experience. Document lessons-learned and conduct or participate in AE debrief meetings.
+ Identify process improvement and/or automation opportunities; effectively manage implementations, execution, and documentation of new processes; set and track project success metrics and document lessons learned.
+ Participate in and/or conduct benefit trainings to partner teams and external vendors.
+ Determine audit schedule and type for each major vendor partners. Conduct and manage audit progress, review results, and set priorities on necessary changes or improvement plans.
+ Partner with technical teams and payroll to ensure accuracy of employee data and functionality of electronic data interfaces with partner vendors.
+ Monitor and understand federal and state regulation changes that may impact benefit administration process and/or program offerings. When necessary, work with internal teams, external ERISA counsel, and/or vendor partners on benefit administration changes.
+ Support and/or manage all ERISA, CMS, ACA and/or state related filings in a timely manner and assure Plan operational compliance.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
As members of the People and Places team, we are stewards of Intuit's greatest strategic asset: Our People. Our mission is to Maximize the Potential of our Employees and accelerate Intuit's business growth with the right leadership, talent, and org capabilities.
Come join Intuit as part of our People team as a Benefits Delivery Partner. Reporting into the Sr. Manager, Global Benefits Delivery, you will support the delivery of our health and income protection offerings for the United States. The position is based in either or Mountain View or San Diego, CA.
This role is vital in ensuring we provide a best-in-class benefits delivery experience to our employees. Putting the employee first, work to resolve escalated benefit issues in a timely manner, creating credibility and partnering with internal and external partners. Support one or more benefits vendors to resolve issues proactively. Provide deep subject matter expertise. Develops processes and procedures to drive department efficiencies.
**What you'll bring**
+ Bachelor's degree in Human Resources or related field, or equivalent working experience
+ Minimum 7 years' benefits program management experience required
+ Excellent project management skills with proven ability to design workable solutions, manage multiple initiatives simultaneously, prioritize workloads, meet deadlines, and drive projects to successful implementation
+ Deep analytical skills, comfortable working with and communicating substantial amounts of data findings, experience establishing and tracking program metrics.
+ Ability to work with a high degree of autonomy through ambiguous circumstances.
+ Strong business judgment and a practical, common-sense approach to getting things done.
+ Successful record of building operational processes and procedures with a focus on continuously improving programs.
+ Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders.
+ Proficient in Excel
+ Previous experience with HRIS/Payroll systems; Workday experience preferred
+ Deep knowledge of ERISA, HIPAA, ADA, COBRA, FMLA, and other benefits-related legislation
+ Strong knowledge of health and welfare benefit programs including healthcare, life, and wellbeing benefits
+ Understanding of the need for confidentiality in maintaining integrity internally and externally with HR data.
**How you will lead**
+ Function as the subject matter expert on Health, Wellness and Retirement benefit programs; resolve benefit issues, escalations and close them in a timely manner - usually within 48 to 72 hours for non-complex and five business days for complex issues; conduct necessary audits.
+ Effectively manage multiple, complex projects and deadlines, with internal and external parties.
+ Resolve cases and complex issues including identifying the issues, perform thorough investigation to identify root cause, conduct impact analysis (financial and members), evaluate resolution options (advantages and disadvantages of each option), present recommendations to senior leaders on the team and next steps that may include timeline, project and/or member communications plan.
+ Build partnership with Offerings team (design and strategy), internal teams (Systems/IT, Payroll, etc.), external consultants, and vendor partners to ensure proper implementation of benefit changes, new offerings, and/or new vendors set up that aligns with the offering requirements and benefits are delivered accurately with the highest level of service. Work with the Strategy team on benefits and new program communications. Collaborate with internal and external partners (team, cross functional teams, vendors, consultants, etc.).
+ Establish relationships with HR Partners, business leaders, and employees to ensure our benefits delivery meet their needs.
+ Build effective vendor management activities including setting up ongoing vendor partner meetings on a consistent basis (monthly, quarterly, etc.) to review service improvement opportunities, member satisfaction results on customer service and website efficiencies; monitor service-related performance guarantee results and execute service improvement plans when necessary; monitor monthly invoices to ensure accurate administrative fees and enrollments are applied.
+ Process US benefits-related vendor invoices and monitor PO balances. Work with the Strategy team on mid-plan year additional fund requests.
+ Actively participate in Annual Enrollment preparation and user acceptance testing to ensure thorough review of the enrollment system and accurate set up of eligibility rules/requirements, employee contribution rates, imputed income rates, COBRA rates, ASO fees and premiums. In addition, review interface files set up between benefits administration system and vendor systems (determine required fields based on minimum necessary rules, frequency, monitor file testing results, etc.). Ensure website enrollment process is efficient that provides excellent member experience. Document lessons-learned and conduct or participate in AE debrief meetings.
+ Identify process improvement and/or automation opportunities; effectively manage implementations, execution, and documentation of new processes; set and track project success metrics and document lessons learned.
+ Participate in and/or conduct benefit trainings to partner teams and external vendors.
+ Determine audit schedule and type for each major vendor partners. Conduct and manage audit progress, review results, and set priorities on necessary changes or improvement plans.
+ Partner with technical teams and payroll to ensure accuracy of employee data and functionality of electronic data interfaces with partner vendors.
+ Monitor and understand federal and state regulation changes that may impact benefit administration process and/or program offerings. When necessary, work with internal teams, external ERISA counsel, and/or vendor partners on benefit administration changes.
+ Support and/or manage all ERISA, CMS, ACA and/or state related filings in a timely manner and assure Plan operational compliance.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
View Now
3
Staff Benefits Delivery Partner
94039 Mountainview, California
Intuit
Posted 2 days ago
Job Viewed
Job Description
**Overview**
As members of the People and Places team, we are stewards of Intuit's greatest strategic asset: Our People. Our mission is to Maximize the Potential of our Employees and accelerate Intuit's business growth with the right leadership, talent, and org capabilities.
Come join Intuit as part of our People team as a Benefits Delivery Partner. Reporting into the Sr. Manager, Global Benefits Delivery, you will support the delivery of our health and income protection offerings for the United States. The position is based in either or Mountain View or San Diego, CA.
This role is vital in ensuring we provide a best-in-class benefits delivery experience to our employees. Putting the employee first, work to resolve escalated benefit issues in a timely manner, creating credibility and partnering with internal and external partners. Support one or more benefits vendors to resolve issues proactively. Provide deep subject matter expertise. Develops processes and procedures to drive department efficiencies.
**What you'll bring**
+ Bachelor's degree in Human Resources or related field, or equivalent working experience
+ Minimum 7 years' benefits program management experience required
+ Excellent project management skills with proven ability to design workable solutions, manage multiple initiatives simultaneously, prioritize workloads, meet deadlines, and drive projects to successful implementation
+ Deep analytical skills, comfortable working with and communicating substantial amounts of data findings, experience establishing and tracking program metrics.
+ Ability to work with a high degree of autonomy through ambiguous circumstances.
+ Strong business judgment and a practical, common-sense approach to getting things done.
+ Successful record of building operational processes and procedures with a focus on continuously improving programs.
+ Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders.
+ Proficient in Excel
+ Previous experience with HRIS/Payroll systems; Workday experience preferred
+ Deep knowledge of ERISA, HIPAA, ADA, COBRA, FMLA, and other benefits-related legislation
+ Strong knowledge of health and welfare benefit programs including healthcare, life, and wellbeing benefits
+ Understanding of the need for confidentiality in maintaining integrity internally and externally with HR data.
**How you will lead**
+ Function as the subject matter expert on Health, Wellness and Retirement benefit programs; resolve benefit issues, escalations and close them in a timely manner - usually within 48 to 72 hours for non-complex and five business days for complex issues; conduct necessary audits.
+ Effectively manage multiple, complex projects and deadlines, with internal and external parties.
+ Resolve cases and complex issues including identifying the issues, perform thorough investigation to identify root cause, conduct impact analysis (financial and members), evaluate resolution options (advantages and disadvantages of each option), present recommendations to senior leaders on the team and next steps that may include timeline, project and/or member communications plan.
+ Build partnership with Offerings team (design and strategy), internal teams (Systems/IT, Payroll, etc.), external consultants, and vendor partners to ensure proper implementation of benefit changes, new offerings, and/or new vendors set up that aligns with the offering requirements and benefits are delivered accurately with the highest level of service. Work with the Strategy team on benefits and new program communications. Collaborate with internal and external partners (team, cross functional teams, vendors, consultants, etc.).
+ Establish relationships with HR Partners, business leaders, and employees to ensure our benefits delivery meet their needs.
+ Build effective vendor management activities including setting up ongoing vendor partner meetings on a consistent basis (monthly, quarterly, etc.) to review service improvement opportunities, member satisfaction results on customer service and website efficiencies; monitor service-related performance guarantee results and execute service improvement plans when necessary; monitor monthly invoices to ensure accurate administrative fees and enrollments are applied.
+ Process US benefits-related vendor invoices and monitor PO balances. Work with the Strategy team on mid-plan year additional fund requests.
+ Actively participate in Annual Enrollment preparation and user acceptance testing to ensure thorough review of the enrollment system and accurate set up of eligibility rules/requirements, employee contribution rates, imputed income rates, COBRA rates, ASO fees and premiums. In addition, review interface files set up between benefits administration system and vendor systems (determine required fields based on minimum necessary rules, frequency, monitor file testing results, etc.). Ensure website enrollment process is efficient that provides excellent member experience. Document lessons-learned and conduct or participate in AE debrief meetings.
+ Identify process improvement and/or automation opportunities; effectively manage implementations, execution, and documentation of new processes; set and track project success metrics and document lessons learned.
+ Participate in and/or conduct benefit trainings to partner teams and external vendors.
+ Determine audit schedule and type for each major vendor partners. Conduct and manage audit progress, review results, and set priorities on necessary changes or improvement plans.
+ Partner with technical teams and payroll to ensure accuracy of employee data and functionality of electronic data interfaces with partner vendors.
+ Monitor and understand federal and state regulation changes that may impact benefit administration process and/or program offerings. When necessary, work with internal teams, external ERISA counsel, and/or vendor partners on benefit administration changes.
+ Support and/or manage all ERISA, CMS, ACA and/or state related filings in a timely manner and assure Plan operational compliance.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
As members of the People and Places team, we are stewards of Intuit's greatest strategic asset: Our People. Our mission is to Maximize the Potential of our Employees and accelerate Intuit's business growth with the right leadership, talent, and org capabilities.
Come join Intuit as part of our People team as a Benefits Delivery Partner. Reporting into the Sr. Manager, Global Benefits Delivery, you will support the delivery of our health and income protection offerings for the United States. The position is based in either or Mountain View or San Diego, CA.
This role is vital in ensuring we provide a best-in-class benefits delivery experience to our employees. Putting the employee first, work to resolve escalated benefit issues in a timely manner, creating credibility and partnering with internal and external partners. Support one or more benefits vendors to resolve issues proactively. Provide deep subject matter expertise. Develops processes and procedures to drive department efficiencies.
**What you'll bring**
+ Bachelor's degree in Human Resources or related field, or equivalent working experience
+ Minimum 7 years' benefits program management experience required
+ Excellent project management skills with proven ability to design workable solutions, manage multiple initiatives simultaneously, prioritize workloads, meet deadlines, and drive projects to successful implementation
+ Deep analytical skills, comfortable working with and communicating substantial amounts of data findings, experience establishing and tracking program metrics.
+ Ability to work with a high degree of autonomy through ambiguous circumstances.
+ Strong business judgment and a practical, common-sense approach to getting things done.
+ Successful record of building operational processes and procedures with a focus on continuously improving programs.
+ Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders.
+ Proficient in Excel
+ Previous experience with HRIS/Payroll systems; Workday experience preferred
+ Deep knowledge of ERISA, HIPAA, ADA, COBRA, FMLA, and other benefits-related legislation
+ Strong knowledge of health and welfare benefit programs including healthcare, life, and wellbeing benefits
+ Understanding of the need for confidentiality in maintaining integrity internally and externally with HR data.
**How you will lead**
+ Function as the subject matter expert on Health, Wellness and Retirement benefit programs; resolve benefit issues, escalations and close them in a timely manner - usually within 48 to 72 hours for non-complex and five business days for complex issues; conduct necessary audits.
+ Effectively manage multiple, complex projects and deadlines, with internal and external parties.
+ Resolve cases and complex issues including identifying the issues, perform thorough investigation to identify root cause, conduct impact analysis (financial and members), evaluate resolution options (advantages and disadvantages of each option), present recommendations to senior leaders on the team and next steps that may include timeline, project and/or member communications plan.
+ Build partnership with Offerings team (design and strategy), internal teams (Systems/IT, Payroll, etc.), external consultants, and vendor partners to ensure proper implementation of benefit changes, new offerings, and/or new vendors set up that aligns with the offering requirements and benefits are delivered accurately with the highest level of service. Work with the Strategy team on benefits and new program communications. Collaborate with internal and external partners (team, cross functional teams, vendors, consultants, etc.).
+ Establish relationships with HR Partners, business leaders, and employees to ensure our benefits delivery meet their needs.
+ Build effective vendor management activities including setting up ongoing vendor partner meetings on a consistent basis (monthly, quarterly, etc.) to review service improvement opportunities, member satisfaction results on customer service and website efficiencies; monitor service-related performance guarantee results and execute service improvement plans when necessary; monitor monthly invoices to ensure accurate administrative fees and enrollments are applied.
+ Process US benefits-related vendor invoices and monitor PO balances. Work with the Strategy team on mid-plan year additional fund requests.
+ Actively participate in Annual Enrollment preparation and user acceptance testing to ensure thorough review of the enrollment system and accurate set up of eligibility rules/requirements, employee contribution rates, imputed income rates, COBRA rates, ASO fees and premiums. In addition, review interface files set up between benefits administration system and vendor systems (determine required fields based on minimum necessary rules, frequency, monitor file testing results, etc.). Ensure website enrollment process is efficient that provides excellent member experience. Document lessons-learned and conduct or participate in AE debrief meetings.
+ Identify process improvement and/or automation opportunities; effectively manage implementations, execution, and documentation of new processes; set and track project success metrics and document lessons learned.
+ Participate in and/or conduct benefit trainings to partner teams and external vendors.
+ Determine audit schedule and type for each major vendor partners. Conduct and manage audit progress, review results, and set priorities on necessary changes or improvement plans.
+ Partner with technical teams and payroll to ensure accuracy of employee data and functionality of electronic data interfaces with partner vendors.
+ Monitor and understand federal and state regulation changes that may impact benefit administration process and/or program offerings. When necessary, work with internal teams, external ERISA counsel, and/or vendor partners on benefit administration changes.
+ Support and/or manage all ERISA, CMS, ACA and/or state related filings in a timely manner and assure Plan operational compliance.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
View Now
4
Principal Benefits Delivery Partner
30309 Midtown Atlanta, Georgia
Intuit
Posted 2 days ago
Job Viewed
Job Description
**Overview**
We are seeking an experienced and meticulous Sr. Operations Manager to join our Global Leave of Absence and Accommodations team. This critical role is responsible for the end-to-end management and continuous improvement of our US and international leave of absence (LOA), Paid Time Off (PTO) and Workers Compensation (WC) process flows. The ideal candidate will be a subject matter expert in leave management, ensuring our programs are administered efficiently, empathetically, and in strict compliance with all federal, state, and international statutory guidelines. This position requires a blend of operational excellence, subject matter expertise, and a commitment to providing an exceptional employee experience.
**What you'll bring**
+ Experience:
+ 5-7+ years of progressive experience in HR operations, with a primary focus on managing leave of absence programs or related experience.
+ Demonstrable experience managing both US (multi-state) and international leave programs is ideal but not required.
+ Proven experience working with third-party vendors and managing vendor relationships.
+ Experience in a fast-paced, high-growth environment is highly preferred.
+ Knowledge & Expertise:
+ Deep subject matter expertise in US leave laws (FMLA, ADA, PFL, etc.) and a strong understanding of the principles of international leave legislation.
+ Proficiency with HRIS systems with a leave administration module (Workday experience is a significant plus).
+ Strong understanding of how leave of absence intersects with benefits, payroll, and employee relations.
+ Skills:
+ Exceptional organizational and process management skills with a keen eye for detail.
+ Excellent communication skills, with the ability to explain complex information clearly and compassionately to a variety of audiences.
+ Strong analytical and problem-solving skills with the ability to make sound judgments in ambiguous situations.
+ Proven ability to handle sensitive and confidential information with discretion.
+ A proactive and continuous improvement mindset.
+ Education
+ Bachelor's degree in Human Resources, Business Administration, or a related field. Equivalent Experience will be considered.
**How you will lead**
+ Process Management & Optimization:
+ Design, implement, and manage standardized, scalable process flows for all types of leaves of absence, including but not limited to medical, parental, military, and disability leaves across all company locations.
+ Continuously evaluate and improve leave processes to enhance operational efficiency, reduce administrative burden, and improve the employee experience.
+ Serve as the primary point of contact for escalations and complex leave inquiries from employees, managers, and HRBPs.
+ Manage relationships with third-party leave administration and workers compensation vendors to ensure service level agreements (SLAs) are met and processes are seamless.
+ Statutory Compliance & Risk Management:
+ Ensure absolute compliance with all US federal and state leave laws, including the Family and Medical Leave Act (FMLA) and various state-specific leave regulations.
+ Oversee and ensure adherence to statutory leave requirements in all international locations where the company operates, working with local counsel and resources to interpret and apply complex regulations.
+ Develop and maintain comprehensive documentation, guides, and policy documents for all leave programs.
+ Data, Reporting & Systems Management:
+ Manage leave administration within Workday ensuring data integrity and accurate tracking of all leave cases.
+ Develop and analyze key metrics and reporting to monitor leave trends, program effectiveness, and compliance in conjunction with our BizOps resources.
+ Provide regular reports to leadership on leave utilization, costs, and other relevant analytics.
+ Cross-Functional Collaboration & Training:
+ Serve as the subject matter expert on leave of absence processes within Intuit.
+ Collaborate closely with HR Business Partners, Payroll, Legal, and other internal stakeholders to ensure a coordinated and holistic approach to employee leaves.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
We are seeking an experienced and meticulous Sr. Operations Manager to join our Global Leave of Absence and Accommodations team. This critical role is responsible for the end-to-end management and continuous improvement of our US and international leave of absence (LOA), Paid Time Off (PTO) and Workers Compensation (WC) process flows. The ideal candidate will be a subject matter expert in leave management, ensuring our programs are administered efficiently, empathetically, and in strict compliance with all federal, state, and international statutory guidelines. This position requires a blend of operational excellence, subject matter expertise, and a commitment to providing an exceptional employee experience.
**What you'll bring**
+ Experience:
+ 5-7+ years of progressive experience in HR operations, with a primary focus on managing leave of absence programs or related experience.
+ Demonstrable experience managing both US (multi-state) and international leave programs is ideal but not required.
+ Proven experience working with third-party vendors and managing vendor relationships.
+ Experience in a fast-paced, high-growth environment is highly preferred.
+ Knowledge & Expertise:
+ Deep subject matter expertise in US leave laws (FMLA, ADA, PFL, etc.) and a strong understanding of the principles of international leave legislation.
+ Proficiency with HRIS systems with a leave administration module (Workday experience is a significant plus).
+ Strong understanding of how leave of absence intersects with benefits, payroll, and employee relations.
+ Skills:
+ Exceptional organizational and process management skills with a keen eye for detail.
+ Excellent communication skills, with the ability to explain complex information clearly and compassionately to a variety of audiences.
+ Strong analytical and problem-solving skills with the ability to make sound judgments in ambiguous situations.
+ Proven ability to handle sensitive and confidential information with discretion.
+ A proactive and continuous improvement mindset.
+ Education
+ Bachelor's degree in Human Resources, Business Administration, or a related field. Equivalent Experience will be considered.
**How you will lead**
+ Process Management & Optimization:
+ Design, implement, and manage standardized, scalable process flows for all types of leaves of absence, including but not limited to medical, parental, military, and disability leaves across all company locations.
+ Continuously evaluate and improve leave processes to enhance operational efficiency, reduce administrative burden, and improve the employee experience.
+ Serve as the primary point of contact for escalations and complex leave inquiries from employees, managers, and HRBPs.
+ Manage relationships with third-party leave administration and workers compensation vendors to ensure service level agreements (SLAs) are met and processes are seamless.
+ Statutory Compliance & Risk Management:
+ Ensure absolute compliance with all US federal and state leave laws, including the Family and Medical Leave Act (FMLA) and various state-specific leave regulations.
+ Oversee and ensure adherence to statutory leave requirements in all international locations where the company operates, working with local counsel and resources to interpret and apply complex regulations.
+ Develop and maintain comprehensive documentation, guides, and policy documents for all leave programs.
+ Data, Reporting & Systems Management:
+ Manage leave administration within Workday ensuring data integrity and accurate tracking of all leave cases.
+ Develop and analyze key metrics and reporting to monitor leave trends, program effectiveness, and compliance in conjunction with our BizOps resources.
+ Provide regular reports to leadership on leave utilization, costs, and other relevant analytics.
+ Cross-Functional Collaboration & Training:
+ Serve as the subject matter expert on leave of absence processes within Intuit.
+ Collaborate closely with HR Business Partners, Payroll, Legal, and other internal stakeholders to ensure a coordinated and holistic approach to employee leaves.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
View Now
5
People Experience & Delivery Partner (L5) , US
94039 Mountainview, California
Google
Posted 2 days ago
Job Viewed
Job Description
About us
Artificial Intelligence could be one of humanity's most useful inventions. At DeepMind, we're a team of scientists, engineers, machine learning experts and more, working together to advance the state of the art in artificial intelligence. We use our technologies for widespread public benefit and scientific discovery, and collaborate with others on critical challenges, ensuring safety and ethics are the highest priority.
Snapshot
The People & Culture (P&C) Experience & Delivery Partner team provides responsive day to day P&C support and generalist advice, operating as trusted advisors for Google DeepMind's (GDM) Leaders and Managers. Working in close partnership with GDM P&C Partners, they build leadership and manager capabilities, deliver operational excellence, and gather and analyse employee experience insights to support the P&C needs of the organisation and drive high performance across GDM. Our team collaborates closely with other stakeholders across the GDM, Google, and Alphabet People & Culture teams, including GDM P&C Partners, to deliver a world-class employee experience.
We support the learning and development of each member of our team and provide both training and practical experience to support the cultivation of generalist expertise. This is an exciting and varied generalist role.
The Role
This role is embedded in our People Operations team, which sits within the wider People and Culture (P&C) team, and reports to a P&C Experience & Delivery Lead based in either London, UK or Mountain View, US. The role is location-aligned first and Unit-aligned second, working in close partnership with P&C Partners within specific locations and Units.
Key responsibilities:
Dynamic Coaching & Advisor
+ Provide dynamic and responsive coaching and advice for Leaders and Managers on policies, processes, and best practices related to key P&C topics including performance management, development, employee lifecycle processes, policy exceptions.
+ Provide advice and guidance to Leaders and Managers dealing with specific challenges within their teams e.g. a retention or wellbeing issue, or interpersonal team conflict.
+ Contribute to the development and delivery of scalable solutions to build Manager capability.
+ The trusted advisor for people policies, practices, and legislation in a specific location, supporting a wider range of complex challenges while mitigating risks.
+ Provide coaching and mentorship to more junior team members on complex issues e.g. providing guidance on difficult conversations, performance improvement plans.
+ In partnership with P&C Partners and relevant P&C Centres of Excellence (CoEs), support the scoping, design, and delivery of training programs to build P&C, Leader and Manager capabilities on relevant topics, specialising in areas where location-specific nuances are critical (e.g. employment law, cultural sensitivity).
+ Identify and make recommendations about how to address systemic issues affecting wellbeing and performance within specific locations e.g. conducting org assessments, analysing trends, and recommending initiatives.
Operational Excellence
+ Execute and deliver P&C initiatives, projects and cyclical processes, advising and collaborating with cross-functional teams.
+ Partner with P&C Partners to deliver Unit specific organisational efforts including reorgs, large scale performance management efforts and strategic initiatives that align with a Unit's P&C Strategy.
+ Independently manage employee lifecycle process e.g. Exits and Flexible working
+ Identify the need for, and take responsibility for driving, process improvement initiatives, such as streamlining query management, improving processes and conducting root-cause-analysis on and resolving recurring issues.
+ The go-to-person within the PXD team for delivery of a cyclical process, overseeing delivery to a high standard, and ensuring that process changes are well understood.
+ Oversee delivery of process improvements, ensuring alignment with regional employment laws and cultural norms. This could involve collaborating with other teams cross-functionally to streamline workflows and improve the overall employee experience.
+ Advise and guide others through ways of working, tools, or process improvements.
Employee Experience Insights
+ Conduct analysis on relevant data, share themes and insights from analysis, and use the data to make recommendations and inform decisions.
+ Conduct in-depth analysis of employee data, including engagement surveys, exit interviews, and performance reviews, to identify location-specific trends and develop targeted initiatives in partnership with CoEs and P&C Partners.
+ Serve as a subject matter expert on employee experience within the relevant region, providing insights and recommendations to P&C colleagues.
About You
In order to set you up for success as a People Experience & Delivery Partner at Google DeepMind, we look for the following skills and experience:
+ Subject matter expertise: You proactively maintain up-to-date knowledge of the latest employment law, P&C policies, trends, and best practices. You share your insights with others in your team and across P&C.
+ Subject matter expertise: You are quick to develop a solid understanding of different business contexts and challenges, enabling smooth transitions into new areas.
+ Communication & interpersonal skills: You influence stakeholders to address complex problems, and effectively communicate complex information to diverse audiences.
+ Critical thinking & problem-solving: You apply analytical and problem-solving skills to complex organizational challenges. You conduct thorough research, gather and interpret data, identify root causes, and develop innovative and effective solutions.
In addition, the following would be an advantage:
+ Experience in working with global teams and navigating cultural differences.
+ Experience in designing and delivering training programs, and process design.
+ Experience in using data to drive HR decisions.
+ Knowledge of HR trends and best practices.
+ A degree or professional certification in Human Resources Management or a related field
Closing Date: 29th August 2025
Salary Band for the Role: 137,000 USD - 201,000 USD
Artificial Intelligence could be one of humanity's most useful inventions. At DeepMind, we're a team of scientists, engineers, machine learning experts and more, working together to advance the state of the art in artificial intelligence. We use our technologies for widespread public benefit and scientific discovery, and collaborate with others on critical challenges, ensuring safety and ethics are the highest priority.
Snapshot
The People & Culture (P&C) Experience & Delivery Partner team provides responsive day to day P&C support and generalist advice, operating as trusted advisors for Google DeepMind's (GDM) Leaders and Managers. Working in close partnership with GDM P&C Partners, they build leadership and manager capabilities, deliver operational excellence, and gather and analyse employee experience insights to support the P&C needs of the organisation and drive high performance across GDM. Our team collaborates closely with other stakeholders across the GDM, Google, and Alphabet People & Culture teams, including GDM P&C Partners, to deliver a world-class employee experience.
We support the learning and development of each member of our team and provide both training and practical experience to support the cultivation of generalist expertise. This is an exciting and varied generalist role.
The Role
This role is embedded in our People Operations team, which sits within the wider People and Culture (P&C) team, and reports to a P&C Experience & Delivery Lead based in either London, UK or Mountain View, US. The role is location-aligned first and Unit-aligned second, working in close partnership with P&C Partners within specific locations and Units.
Key responsibilities:
Dynamic Coaching & Advisor
+ Provide dynamic and responsive coaching and advice for Leaders and Managers on policies, processes, and best practices related to key P&C topics including performance management, development, employee lifecycle processes, policy exceptions.
+ Provide advice and guidance to Leaders and Managers dealing with specific challenges within their teams e.g. a retention or wellbeing issue, or interpersonal team conflict.
+ Contribute to the development and delivery of scalable solutions to build Manager capability.
+ The trusted advisor for people policies, practices, and legislation in a specific location, supporting a wider range of complex challenges while mitigating risks.
+ Provide coaching and mentorship to more junior team members on complex issues e.g. providing guidance on difficult conversations, performance improvement plans.
+ In partnership with P&C Partners and relevant P&C Centres of Excellence (CoEs), support the scoping, design, and delivery of training programs to build P&C, Leader and Manager capabilities on relevant topics, specialising in areas where location-specific nuances are critical (e.g. employment law, cultural sensitivity).
+ Identify and make recommendations about how to address systemic issues affecting wellbeing and performance within specific locations e.g. conducting org assessments, analysing trends, and recommending initiatives.
Operational Excellence
+ Execute and deliver P&C initiatives, projects and cyclical processes, advising and collaborating with cross-functional teams.
+ Partner with P&C Partners to deliver Unit specific organisational efforts including reorgs, large scale performance management efforts and strategic initiatives that align with a Unit's P&C Strategy.
+ Independently manage employee lifecycle process e.g. Exits and Flexible working
+ Identify the need for, and take responsibility for driving, process improvement initiatives, such as streamlining query management, improving processes and conducting root-cause-analysis on and resolving recurring issues.
+ The go-to-person within the PXD team for delivery of a cyclical process, overseeing delivery to a high standard, and ensuring that process changes are well understood.
+ Oversee delivery of process improvements, ensuring alignment with regional employment laws and cultural norms. This could involve collaborating with other teams cross-functionally to streamline workflows and improve the overall employee experience.
+ Advise and guide others through ways of working, tools, or process improvements.
Employee Experience Insights
+ Conduct analysis on relevant data, share themes and insights from analysis, and use the data to make recommendations and inform decisions.
+ Conduct in-depth analysis of employee data, including engagement surveys, exit interviews, and performance reviews, to identify location-specific trends and develop targeted initiatives in partnership with CoEs and P&C Partners.
+ Serve as a subject matter expert on employee experience within the relevant region, providing insights and recommendations to P&C colleagues.
About You
In order to set you up for success as a People Experience & Delivery Partner at Google DeepMind, we look for the following skills and experience:
+ Subject matter expertise: You proactively maintain up-to-date knowledge of the latest employment law, P&C policies, trends, and best practices. You share your insights with others in your team and across P&C.
+ Subject matter expertise: You are quick to develop a solid understanding of different business contexts and challenges, enabling smooth transitions into new areas.
+ Communication & interpersonal skills: You influence stakeholders to address complex problems, and effectively communicate complex information to diverse audiences.
+ Critical thinking & problem-solving: You apply analytical and problem-solving skills to complex organizational challenges. You conduct thorough research, gather and interpret data, identify root causes, and develop innovative and effective solutions.
In addition, the following would be an advantage:
+ Experience in working with global teams and navigating cultural differences.
+ Experience in designing and delivering training programs, and process design.
+ Experience in using data to drive HR decisions.
+ Knowledge of HR trends and best practices.
+ A degree or professional certification in Human Resources Management or a related field
Closing Date: 29th August 2025
Salary Band for the Role: 137,000 USD - 201,000 USD
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6
Account Manager, Hub Delivery Partner Program
98005 Bellevue, Washington
Amazon
Posted 7 days ago
Job Viewed
Job Description
Description
As an Account Manager for Urban Hub Delivery, you will have the exciting opportunity to help shape and deliver on a strategy for managing and supporting our small business partners. We are looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking.
You will engage directly with Hub Delivery partners (small business owners) and multiple internal teams to drive the performance of vendor partners at Amazon.
You will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the partners performance.
You will provide data driven strategic insights and ensure high operational standards in a fast-paced environment. Your personal engagement, relationship building, and analytical skills are key to developing a trusted relationship with our partners and stakeholders.
You will be expected monitor and maintain partner performance, taking a hands-on approach to supporting partners when needed. This may require in-person visits in the field.
Key job responsibilities
- Act as the primary point of contact for Partner questions, escalations, and concerns.
- Conduct deep dive analysis on issues affecting Partner performance.
- Manage goals, issues, and projects to help deliver results and increase productivity.
- Communicating with external Partners and internal Customers (Delivery Station Operations, Quality and Field Sales teams).
- Troubleshooting with Partners in the field.
About the team
Qualifications
- 2+ years of sales or account management experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience with written and verbal communication skills in English and Mandarin
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $100,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
As an Account Manager for Urban Hub Delivery, you will have the exciting opportunity to help shape and deliver on a strategy for managing and supporting our small business partners. We are looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking.
You will engage directly with Hub Delivery partners (small business owners) and multiple internal teams to drive the performance of vendor partners at Amazon.
You will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the partners performance.
You will provide data driven strategic insights and ensure high operational standards in a fast-paced environment. Your personal engagement, relationship building, and analytical skills are key to developing a trusted relationship with our partners and stakeholders.
You will be expected monitor and maintain partner performance, taking a hands-on approach to supporting partners when needed. This may require in-person visits in the field.
Key job responsibilities
- Act as the primary point of contact for Partner questions, escalations, and concerns.
- Conduct deep dive analysis on issues affecting Partner performance.
- Manage goals, issues, and projects to help deliver results and increase productivity.
- Communicating with external Partners and internal Customers (Delivery Station Operations, Quality and Field Sales teams).
- Troubleshooting with Partners in the field.
About the team
Qualifications
- 2+ years of sales or account management experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience with written and verbal communication skills in English and Mandarin
Preferred Qualifications
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $100,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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7
Sr Business Development Associate, Delivery Partner Management
94103, California
Uber
Posted 2 days ago
Job Viewed
Job Description
**About the Role**
Uber's Business Development team sits at the intersection of all Uber business lines and company verticals. We develop high-value partnerships to support today's business goals, as well as growth bets of the future. Within Business Development, the Partner Management team nurtures and grows Uber's largest, most strategic partners to improve business impact. We focus on launching, managing, and growing these partnerships.
We are looking for a high-performing individual contributor to join the team to help oversee the US & Canada partnerships portfolio. This role will directly support our Delivery Integrations Partnership Portfolio.
This is a highly cross-functional and visible role. Internally, you will collaborate across teams including Product, Marketing, Operations, Legal, and Finance. Externally, you will represent the face of Uber to our business partners.
**What You'll Do:**
+ Participate in negotiations and contracting for high-impact partnerships.
+ Own partnership launches, working with cross functional teams to ensure we meet contractual obligations.
+ Supervise and optimize performance metrics post-launch. You'll always know how our partnerships are performing and why, and will develop ideas about how to improve them.
+ Lead overall enterprise relationships; many of our partners have multiple programs across different parts of our business, so you'll have visibility into all partner touch points, and will identify opportunities for holistic value exchange.
+ Develop and execute long-term partner growth strategies, which may encompass geographic expansion, net-new deals, and non-deal-related growth initiatives.
**Basic Qualifications**
+ Minimum 3+ years of relevant work experience
+ Bachelor's degree (or equivalent experience)
**Preferred Qualifications**
+ Proven experience in external-facing roles where you've worked with clients (e.g., business development, strategic partnerships, partner management, consulting, product partnerships etc.)
+ Ability to think strategically and analytically to identify business opportunities; you have a track record of using data to inform strategy
+ Demonstrated ability to work cross functionally, lead priorities, and succeed in a highly matrixed organization
+ Strong program management and stakeholder management skills
+ Ability to work within ambiguity and pivot quickly when priorities change!
+ Strong product instincts and ability to identify new product opportunities
+ Experience bringing new products/programs to market
+ Experience in managing global technology partnerships
For New York, NY-based roles: The base salary range for this role is USD$135,000 per year - USD$50,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD 135,000 per year - USD 150,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-
Uber's Business Development team sits at the intersection of all Uber business lines and company verticals. We develop high-value partnerships to support today's business goals, as well as growth bets of the future. Within Business Development, the Partner Management team nurtures and grows Uber's largest, most strategic partners to improve business impact. We focus on launching, managing, and growing these partnerships.
We are looking for a high-performing individual contributor to join the team to help oversee the US & Canada partnerships portfolio. This role will directly support our Delivery Integrations Partnership Portfolio.
This is a highly cross-functional and visible role. Internally, you will collaborate across teams including Product, Marketing, Operations, Legal, and Finance. Externally, you will represent the face of Uber to our business partners.
**What You'll Do:**
+ Participate in negotiations and contracting for high-impact partnerships.
+ Own partnership launches, working with cross functional teams to ensure we meet contractual obligations.
+ Supervise and optimize performance metrics post-launch. You'll always know how our partnerships are performing and why, and will develop ideas about how to improve them.
+ Lead overall enterprise relationships; many of our partners have multiple programs across different parts of our business, so you'll have visibility into all partner touch points, and will identify opportunities for holistic value exchange.
+ Develop and execute long-term partner growth strategies, which may encompass geographic expansion, net-new deals, and non-deal-related growth initiatives.
**Basic Qualifications**
+ Minimum 3+ years of relevant work experience
+ Bachelor's degree (or equivalent experience)
**Preferred Qualifications**
+ Proven experience in external-facing roles where you've worked with clients (e.g., business development, strategic partnerships, partner management, consulting, product partnerships etc.)
+ Ability to think strategically and analytically to identify business opportunities; you have a track record of using data to inform strategy
+ Demonstrated ability to work cross functionally, lead priorities, and succeed in a highly matrixed organization
+ Strong program management and stakeholder management skills
+ Ability to work within ambiguity and pivot quickly when priorities change!
+ Strong product instincts and ability to identify new product opportunities
+ Experience bringing new products/programs to market
+ Experience in managing global technology partnerships
For New York, NY-based roles: The base salary range for this role is USD$135,000 per year - USD$50,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD 135,000 per year - USD 150,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-
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8
Director, Engagement Delivery Partner - Salesforce (Retail/CPG experience)
99811 Juneau, Alaska
Cognizant
Posted 2 days ago
Job Viewed
Job Description
**About the Role**
We are seeking an Engagement Delivery Partner to join our CX/CRM Team supporting our Retail/CPG industry team! As an Engagement Delivery Partner, you will be part of Delivery team and serve as a strategic advisor and subject matter expert (SME) within the Retail and CPG space supporting Salesforce engagements in technical and management capacity. Focused on growing our client base, this role supports the entire customer lifecycle - from pre-sales solutioning through post-go-live adoption and expansion. You will bring deep industry knowledge, process expertise and thought leadership to advise customers, ensure successful implementation of Salesforce solutions, and drive long-term value. You will also collaborate cross-functionally with other Retail and CPG SMEs and CXCRM competency teams to align Salesforce capabilities with retail and CPG specific challenges, delivering measurable impact at every step of the client lifecycle.
**Work Model**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. This role requires up to 50% travel. If you are within a 50-mile radius of a Cognizant office, we prefer you work from a Cognizant office 3 times a week, unless you are traveling to a client site.
**In this role, you will:**
+ **Drive Growth and Build Compelling Solutions:** Act as a trusted Salesforce and industry SME during the sales cycle, participating in discovery meetings with prospective and existing clients to uncover business challenges, technical requirements, and success criteria, aligning proposed solutions to their objectives.
+ **Serve as a trusted Salesforce and Retail/CPG Technical Solution SME:** Act as a trusted advisor by leveraging Salesforce insights to anticipate client needs, align with evolving market trends, and drive strategic retail/CPG solutions. Guide customers in rationalizing and deploying new technologies that drive increased business value. Establishes close alliance and partnerships with Salesforce and other platform account executives and partner alliance team to drive partnership led growth strategies.
+ **Be a Strategic Project/Program Leader:** Partner with internal stakeholders to ensure a seamless client experience across all delivery stages. Own and oversee the client portfolio with real-time visibility into project health, financial performance, and resource management. Build and maintain strong collaborative relationships between practice and market teams to develop in-depth understanding of client business challenges and opportunities. Conduct research into clients' use of Salesforce and drives strategic vision, roadmap, and to-be architecture for Salesforce solutions.
+ **Collaborate Across Cognizant:** Drive cross-functional collaboration by orchestrating the right mix of skills and resources to meet client needs, while partnering closely with internal account teams to manage and grow existing relationships. Closely collaborate with practice teams including pre-sales, business development, sales and delivery to deliver on cross-functional strengths and capabilities
+ **Be a Strong People Leader:** Inspire and grow a high-performing team of project and program managers through effective leadership, mentorship, and strategic staffing; champion a delivery culture rooted in ownership, accountability, and continuous growth.
The annual base salary for this position is between $230,000-$250,000. This position is also eligible for Cognizant's discretionary incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**What you need to be considered**
+ 15+ years of relevant consulting experience in large professional services/IT consulting firms, including business development, management of client relationships and delivery oversight with at least 10 years of experience in Salesforce solution architecture and design.
+ Ability to lead multi-cloud opportunities in the areas of CX/CRM leveraging Salesforce tech stack including but not limited to Sales, Service, Integration, Commerce, Field Service and other similar domains
+ Proven understanding of retail and CPG- specific trends and operational models.
+ Significant experience leading executive stakeholder relationships.
+ Experience working on pursuit teams and participating in the proposal development process.
+ Executive presence with excellent verbal, written, and presentation skills.
+ Strong financial and business acumen with ability to link delivery performance to company outcomes.
+ Inspiring people leader and cross-functional collaborator.
+ Strategic thinker with high accountability and bias for action.
+ Maintains 50% billable utilization for key client engagements
**Benefits**
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
We are seeking an Engagement Delivery Partner to join our CX/CRM Team supporting our Retail/CPG industry team! As an Engagement Delivery Partner, you will be part of Delivery team and serve as a strategic advisor and subject matter expert (SME) within the Retail and CPG space supporting Salesforce engagements in technical and management capacity. Focused on growing our client base, this role supports the entire customer lifecycle - from pre-sales solutioning through post-go-live adoption and expansion. You will bring deep industry knowledge, process expertise and thought leadership to advise customers, ensure successful implementation of Salesforce solutions, and drive long-term value. You will also collaborate cross-functionally with other Retail and CPG SMEs and CXCRM competency teams to align Salesforce capabilities with retail and CPG specific challenges, delivering measurable impact at every step of the client lifecycle.
**Work Model**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. This role requires up to 50% travel. If you are within a 50-mile radius of a Cognizant office, we prefer you work from a Cognizant office 3 times a week, unless you are traveling to a client site.
**In this role, you will:**
+ **Drive Growth and Build Compelling Solutions:** Act as a trusted Salesforce and industry SME during the sales cycle, participating in discovery meetings with prospective and existing clients to uncover business challenges, technical requirements, and success criteria, aligning proposed solutions to their objectives.
+ **Serve as a trusted Salesforce and Retail/CPG Technical Solution SME:** Act as a trusted advisor by leveraging Salesforce insights to anticipate client needs, align with evolving market trends, and drive strategic retail/CPG solutions. Guide customers in rationalizing and deploying new technologies that drive increased business value. Establishes close alliance and partnerships with Salesforce and other platform account executives and partner alliance team to drive partnership led growth strategies.
+ **Be a Strategic Project/Program Leader:** Partner with internal stakeholders to ensure a seamless client experience across all delivery stages. Own and oversee the client portfolio with real-time visibility into project health, financial performance, and resource management. Build and maintain strong collaborative relationships between practice and market teams to develop in-depth understanding of client business challenges and opportunities. Conduct research into clients' use of Salesforce and drives strategic vision, roadmap, and to-be architecture for Salesforce solutions.
+ **Collaborate Across Cognizant:** Drive cross-functional collaboration by orchestrating the right mix of skills and resources to meet client needs, while partnering closely with internal account teams to manage and grow existing relationships. Closely collaborate with practice teams including pre-sales, business development, sales and delivery to deliver on cross-functional strengths and capabilities
+ **Be a Strong People Leader:** Inspire and grow a high-performing team of project and program managers through effective leadership, mentorship, and strategic staffing; champion a delivery culture rooted in ownership, accountability, and continuous growth.
The annual base salary for this position is between $230,000-$250,000. This position is also eligible for Cognizant's discretionary incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**What you need to be considered**
+ 15+ years of relevant consulting experience in large professional services/IT consulting firms, including business development, management of client relationships and delivery oversight with at least 10 years of experience in Salesforce solution architecture and design.
+ Ability to lead multi-cloud opportunities in the areas of CX/CRM leveraging Salesforce tech stack including but not limited to Sales, Service, Integration, Commerce, Field Service and other similar domains
+ Proven understanding of retail and CPG- specific trends and operational models.
+ Significant experience leading executive stakeholder relationships.
+ Experience working on pursuit teams and participating in the proposal development process.
+ Executive presence with excellent verbal, written, and presentation skills.
+ Strong financial and business acumen with ability to link delivery performance to company outcomes.
+ Inspiring people leader and cross-functional collaborator.
+ Strategic thinker with high accountability and bias for action.
+ Maintains 50% billable utilization for key client engagements
**Benefits**
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
+ Medical/Dental/Vision/Life Insurance
+ Paid holidays plus Paid Time Off
+ 401(k) plan and contributions
+ Long-term/Short-term Disability
+ Paid Parental Leave
+ Employee Stock Purchase Plan
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
View Now
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