104 Dignity Health jobs in Gilbert

Medical Director, Clinical Services

85067 Phoenix, Arizona Highmark Health

Posted 17 days ago

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Job Description

**Company :**
Highmark Inc.
**Job Description :**
**JOB SUMMARY**
This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards. The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service. Depending on the nature of the case, telephonic peer to peer discussions may be required. The incumbent ensures compliance to NCQA, URAC, CMS, DOH, and DOL regulations at all times. In addition to utilization review, the incumbent participates as the physician member of the multidisciplinary team for case and disease management. They will advise the multidisciplinary team on cases, particularly high-risk cases, through the team structure. Additionally, the incumbent may be assigned special projects to help support and improve the care of our members
**ESSENTIAL RESPONSIBILITIES**
+ Conduct electronic review of escalated cases against medical policy criteria, which may include telephonic peer to peer discussions, to determine medical necessity and appropriateness. Complete initial determination of cases, review of appeals and grievances, and other reviews as assigned. Compose clear and concise rationales for member and provider determination notifications all while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.). Ensure that all aspects of the medical management process are consistent with community standards of care.
+ Participate as a member of the CMDM multidisciplinary team. Attend huddles and grand rounds. Advise multidisciplinary team on cases that require physician expertise.
+ Participate in protocol and guidelines development to ensure consistency in the review process.
+ Actively manage projects and/or participate on project teams that require a physician subject matter expert.
+ Other duties as assigned.
**EDUCATION**
**Required**
+ Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO)
**Substitutions**
+ None
**Preferred**
+ Master's Degree in Business Administration/Management or Public Health
**EXPERIENCE**
**Required**
+ 5 years in Clinical, Direct Patient care (hospital, outpatient, or private practice)
**Preferred**
+ 1 year in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry
**LICENSES AND CERTIFICATION**
**Required**
+ Medical Doctor or Doctor of Osteopathic Medicine (DO)
+ Awarded Board Certification at least once in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards
+ Active medical state licensure required. Additional specific state licensure(s) may be required based on business need.
**Preferred**
+ None
**SKILLS**
+ Critical Thinking
+ Case Management
+ Customer Service
+ Oral & Written Communication Skills
+ Collaboration
+ Listening
+ Telephone Skills
+ General Computer Skills
+ Clinical Software
+ Managed Care
**Language (Other than English)**
None
**Travel Required**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
Position Type
Office-Based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$170,000.00
**Pay Range Maximum:**
$352,500.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J
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Manager Clinical Services

85286 Tempe, Arizona CommonSpirit Health at Home

Posted 9 days ago

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Job Description

**Job Summary and Responsibilities**
At Dignity Health at Home, we strive to embody our mission of delivering hope and healing to those we serve. As a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.
+ **Independent Work:** Operate with limited supervision, adhering to organizational guidelines and policies.
+ **Leadership Support:** Promote and support departmental and organizational decisions.
+ **Clinical Education:** Act as a Clinical Educator when needed.
+ **EMR Utilization:** Utilize EMR System to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
+ **Team Collaboration:** Participate in case conferences and in-service training.
+ **Quality Care Oversight:** Direct the delivery of accurate and timely client care in compliance with regulations.
+ **Staff Management:** Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
+ **Performance Excellence:** Establish goals for staff while fostering continuous improvement through coaching and feedback.
+ **Documentation Compliance:** Ensure clinical documentation meets all standards and requirements.
+ **Referral Management:** Oversee referral intake and ensure timely assessment visits for patients.
+ **Physician Communication:** Contact physicians for service orders and manage documentation reviews.
+ **Patient Visits:** May perform patient visits as requested by management.
**Your benefits include:**
+ Generous annual bonus opportunity based on company performance
+ Excellent holiday and paid time off plans
+ Medical, dental, and vision plans
+ Tuition reimbursement for degree-seeking students
+ Employer contribution to your 401(k)
**Job Requirements**
+ Current RN license (BSN preferred) or Therapist in good standing.
+ CPR or BLS certification (current).
+ Two years of home care or hospice experience; one year in hospital nursing preferred.
+ Strong clinical skills and understanding of home care regulations.
+ Excellent written and verbal communication skills.
+ Ability to work collaboratively within a multidisciplinary team.
+ Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
**Where You'll Work**
Dignity Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.
**Pay Range**
$37.59 - $54.50 /hour
We are an equal opportunity/affirmative action employer.
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Patient Care Coordinator

85249 Chandler, Arizona Optum

Posted today

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule (40 hours): Monday-Friday, between the hours of 7am-5pm AZ.

Location: 2905 W. Warner Rd. Suite 12, Chandler, AZ

Primary Responsibilities:

• Provide exceptional service to all customers
• Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct and update as necessary
• Collect appropriate co-pays and adhere to all cash handling policies
• Schedule appointments as necessary, verifying correct visit type and primary care provider
• Responsible for waiting room management cleanliness, communicating pertinent information to patients, and ensuring all patients have been assisted
• Work with back-office staff to ensure smooth patient flow
• Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
• Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of medical front desk experience
• 2+ years of electronic medical record experience
• Beginner level of proficiency with MS Office (Word, Excel, Outlook, etc.)

Preferred Qualifications:

• Experience with data analysis software

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED
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Patient Care Coordinator

85249 Chandler, Arizona Optum

Posted today

Job Viewed

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule (40 hours): Monday-Friday, between the hours of 7am-5pm AZ.

Location: 2905 W. Warner Rd. Suite 12, Chandler, AZ

Primary Responsibilities:

• Provide exceptional service to all customers
• Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct and update as necessary
• Collect appropriate co-pays and adhere to all cash handling policies
• Schedule appointments as necessary, verifying correct visit type and primary care provider
• Responsible for waiting room management cleanliness, communicating pertinent information to patients, and ensuring all patients have been assisted
• Work with back-office staff to ensure smooth patient flow
• Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
• Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of medical front desk experience
• 2+ years of electronic medical record experience
• Beginner level of proficiency with MS Office (Word, Excel, Outlook, etc.)

Preferred Qualifications:

• Experience with data analysis software

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED
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Patient Care Tech

85286 Chandler, Arizona Dignity Health

Posted today

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**Job Summary and Responsibilities** JOIN US NOW as we are seeking a TECHNICIAN INT. - PT. CARE to be part of our dynamic patient care team. Passionate about the health and well-being of our critically ill patients, the PCT will communicate patient needs and observed/reported changes in patient condition to the supervising Nurse or Physician, provide direct patient care which may include, clinical procedures, phlebotomy, diagnostic testing, blood glucose monitoring, collection of specimens, including non-invasive body fluids and blood specimens and assist with other activities of daily living. The PCT may assist nursing in the retrieval and delivering of medications per the unit standard and may prep for invasive procedures per unit protocol. **Expectations:** + The CARDIOTHORACIC TELEMETRY Unit at Chandler Regional Medical Center provides care for the adult patient requiring Thoracic Telemetry care. + All areas of the department work together to provide high quality care to meet and exceed the expectations of our patients while providing a satisfying experience to our patients and their families. **Job Requirements** **Minimum:** + High School Diploma GED or equivalent combination of education and experience. + Knowledgeable in medical terminology. + Current AZ CNA and/or EMT certification in good standing. + Current American Heart Association BLS card. **Preferred:** + Two (2) year acute care experience. + Previous experience with a patient care module or personal computer. **Where You'll Work** **Hello Humankindness ( Chandler, Arizona , has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities. For more than 50 years, Dignity Health's Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 100 patient beds, increasing the acute-care bed count to 429. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings. The word "dignity" perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies ( . Look for us on Facebook ( and follow us on Twitter ( . **Pay Range** $18.38 - $25.28 /hour We are an equal opportunity/affirmative action employer.
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Patient Care Tech

85067 Phoenix, Arizona Dignity Health

Posted 1 day ago

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**Job Summary and Responsibilities** JOIN US NOW as we are seeking a PATIENT CARE TECHNICIAN who is passionate about the health and well-being of our patients to perform direct patient care: bathing oral care feeding ambulation vital signs and other activities of daily living as well as other duties that may include inventory documentation clerical dietary light housekeeping and computer input. **Job Requirements** **Minimum Qualifications:** + Completion of nursing assistant program, or EMT program, or completion of first block of nursing program. + AZ Certified Nursing Assistant or Licensed Nursing Assistant OR AZ EMT license. + American Heart Association Basic Life Support **Where You'll Work** Barrow Neurological Institute at Dignity Health St. Joseph's Hospital and Medical Center in Phoenix, Arizona is an international leader in the treatment, research, and education of brain and spinal diseases, conditions, and injuries. Led by Barrow President and CEO Michael T. Lawton, MD, one of the world's top neurosurgeons, the Institute is one of the busiest centers for neurology and neurosurgery in the United States. Because of our high volume, our physicians and clinicians are familiar with the rarest and most challenging conditions. Newsweek ranks Barrow as one of the best specialty hospitals in the world for neurosurgery. In addition, _U.S. News & World Report_ consistently ranks Barrow as a top center for neuro-rehabilitation in the country. We are certified by The Joint Commission in Comprehensive Stroke. Barrow boasts a Level I trauma center, CARF-accredited neuro-rehabilitation programs, and more certified neuroscience registered nurses (CNRN) than any other hospital in the world. The Ivy Brain Tumor Center at Barrow, is home to the largest Phase 0 clinical trials program in the world. Highly regarded for neuroscience education for decades, Barrow is ranked by Doximity as first in the nation for its neurosurgery residency program and 45th for neurology. Barrow has contributed to many breakthroughs in neuroscience and neurosurgery, including refining the cardiac standstill procedure, isolating the gene for the inherited form of cerebral cavernous malformations, and pioneering thoracoscopic spinal surgery. We are a leader in harnessing innovative technologies and procedures, such as minimally invasive spine surgery, microscopic techniques, and robotic spine surgery. **Pay Range** $18.38 - $25.28 /hour We are an equal opportunity/affirmative action employer.
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Patient Care Coordinator

85286 Chandler, Arizona UnitedHealth Group

Posted 1 day ago

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** **Optum** has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The **Patient Care Coordinator** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. **Schedule (40 hours):** Monday-Friday, between the hours of 7am-5pm AZ. **Location:** **2905 W. Warner Rd. Suite 12, Chandler, AZ** **Primary Responsibilities:** + Provide exceptional service to all customers + Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct and update as necessary + Collect appropriate co-pays and adhere to all cash handling policies + Schedule appointments as necessary, verifying correct visit type and primary care provider + Responsible for waiting room management cleanliness, communicating pertinent information to patients, and ensuring all patients have been assisted + Work with back-office staff to ensure smooth patient flow + Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary + Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas + Perform other duties as assigned **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma/GED (or higher) + 2+ years of medical front desk experience + 2+ years of electronic medical record experience + Beginner level of proficiency with MS Office (Word, Excel, Outlook, etc.) **Preferred Qualifications:** + Experience with data analysis software Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ #RPO #RED
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Patient Care Coordinator

85067 Phoenix, Arizona UnitedHealth Group

Posted 2 days ago

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_This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges._ **Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** This position is full time (40 hours / week), Sunday - Saturday (Open all holidays). Employees are required to have flexibility to work any of our shift schedules after Nesting, within the following hours of operation: 7:00 AM - 9:00 PM CST. It may be necessary, given the business need, to work occasional overtime or weekends. We offer 5 weeks of paid training (attendance and punctuality is required for successful completion of training) including 1 week of nesting. The hours during training will be 8:30 AM - 5:00 PM CST from Monday - Friday (Closed holidays for training). **Training will be conducted virtually from your home.** **Primary Responsibilities:** + Answer incoming phone calls each day from customers and / or health care providers (i.e., physicians' offices, clinics) and identify the type of assistance the customer needs + Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems + Contact care providers (doctor's offices) on behalf of the customer to assist with delivery of medication to that office, advising of authorizations that may be needed, or other information we may need from health care provider + Assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self - sufficient in using our tools + Research complex issues across multiple databases and work with support resources to resolve customer issues and / or partner with others to resolve escalated issues + Help guide and educate customers on their prescription benefits, use of plan, formulary, premiums and status of orders, and claims or inquiries You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 1+ years of Customer Service experience + Experience in working with multiple computer screens while speaking to customers + Ability in using computer and Windows PC applications, which includes navigation skills and learning new and complex computer system applications + Ability to successfully complete Customer Service training classes, complete all class assessments with a passing score, and demonstrate proficiency of the material + Ability to attend all sessions as scheduled of 5 weeks of training (attendance and punctuality is required for successful completion of training) including 1 week of nesting. The hours during training will be 8:30 AM - 5:00 PM CST from Monday - Friday (Closed holidays for training). Training will be conducted virtually from your home. + Ability to work any of our full time (40 hours / week) shift schedules after Nesting, within the following hours of operation: 7:00 AM - 9:00 PM CST from Sunday - Saturday (Open all holidays). It may be necessary, given the business need, to work occasional overtime or weekends. **Telecommuting Requirements:** + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that is separated from other living areas and provides information privacy + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service **Soft Skills:** + Proficiency conflict management skills to resolve issues in a stressful situation + Ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. **_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ #RPO
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Patient Care Tech

85067 Phoenix, Arizona Dignity Health

Posted 3 days ago

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**Responsibilities** We are currently seeking a dedicated and compassionate Patient Care Technician to join our team. This role is ideal for individuals who are passionate about supporting the health and well-being of patients through high-quality, hands-on care. The Patient Care Technician will be responsible for providing direct patient care under the supervision of a Nurse, including tasks such as bathing, oral care, feeding, and assistance with activities of daily living. The role also involves obtaining and documenting vital signs, monitoring and recording intake and output, and collecting various specimens, including non-invasive body fluids and blood samples. Additionally, the Patient Care Technician supports efforts to reduce patient length of stay by utilizing the computerized Bed Tracking System, performing discharge duties promptly, and ensuring timely communication of discharge information. The position includes assisting nurses and physicians with diagnostic tests and clinical procedures, while consistently communicating changes in a patient's condition to the appropriate medical staff. All patient interactions and observations must be accurately documented in the medical record. The technician may also assist with the retrieval and delivery of medications in accordance with unit standards. This is a vital role within our patient care team, offering the opportunity to make a meaningful impact every day. Join us in delivering excellence in care. **Qualifications** Minimum: + Completion of nursing assistant program, or EMT program, or completion of first block of nursing program + AZ Certified Nursing Assistant or Licensed Nursing Assistant OR AZ EMT license. + American Heart Association Basic Life Support **Overview** Barrow Neurological Institute at Dignity Health St. Joseph's Hospital and Medical Center in Phoenix, Arizona is an international leader in the treatment, research, and education of brain and spinal diseases, conditions, and injuries. Led by Barrow President and CEO Michael T. Lawton, MD, one of the world's top neurosurgeons, the Institute is one of the busiest centers for neurology and neurosurgery in the United States. Because of our high volume, our physicians and clinicians are familiar with the rarest and most challenging conditions. Newsweek ranks Barrow as one of the best specialty hospitals in the world for neurosurgery. In addition, _U.S. News & World Report_ consistently ranks Barrow as a top center for neuro-rehabilitation in the country. We are certified by The Joint Commission in Comprehensive Stroke. Barrow boasts a Level I trauma center, CARF-accredited neuro-rehabilitation programs, and more certified neuroscience registered nurses (CNRN) than any other hospital in the world. The Ivy Brain Tumor Center at Barrow, is home to the largest Phase 0 clinical trials program in the world. Highly regarded for neuroscience education for decades, Barrow is ranked by Doximity as first in the nation for its neurosurgery residency program and 45th for neurology. Barrow has contributed to many breakthroughs in neuroscience and neurosurgery, including refining the cardiac standstill procedure, isolating the gene for the inherited form of cerebral cavernous malformations, and pioneering thoracoscopic spinal surgery. We are a leader in harnessing innovative technologies and procedures, such as minimally invasive spine surgery, microscopic techniques, and robotic spine surgery. **Pay Range** $19.49 - $27.52 /hour We are an equal opportunity/affirmative action employer.
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Patient Care Tech

85286 Chandler, Arizona Dignity Health

Posted 3 days ago

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Job Description

**Job Summary and Responsibilities** At our facility, we prioritize the comfort of our patients, and we believe this begins with exceptional patient care. Our Patient Care Technicians are not just responsible for gathering patient information, assisting with meals, and tending to personal needs. They also hold a crucial position as a bridge between our patients and their care teams, playing a significant role in ensuring our patients' comfort and well-being. **What you'll do:** + Your role as a Patient Care Technician is crucial as you contribute to the assessment of the health status of our patients. Your observations and actions can have a significant impact on their well-being, making you an essential part of our healthcare team.Communicates pertinent patient information to appropriate members of the treatment team with the direction of the Charge Nurse + Assist patients/families with light housekeeping duties such as assisting with meals or changing bed linens. + Report any changes in a patient's condition to the Nurse. Our work environment is built on the principles of collaboration and diversity. We highly value the ability to work effectively and harmoniously in a diverse and multi-cultural setting. If you are someone who appreciates and excels in such an environment, we warmly invite you to join our team and contribute to our collaborative approach to patient care. Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $,000. Join our team at Dignity Health to take advantage of this amazing opportunity! **Job Requirements** **Minimum:** + Certified Nursing Assistant license, or previous military medic experience, or seeking degree in nursing, or previous healthcare experience + High School Diploma, GED or equivalent combination of education and experience + Current American Heart Association BLS card **Where You'll Work** **Hello Humankindness ( Chandler, Arizona , has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities. For more than 50 years, Dignity Health's Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 96 patient beds, increasing the acute-care bed count to 338. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings. The word "dignity" perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies ( . Look for us on Facebook ( and follow us on Twitter ( . **Pay Range** 19.49 - 27.52 /hour We are an equal opportunity/affirmative action employer.
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