19 Dupage County Government jobs in Wheaton

Job Opportunity

This is an excellent opportunity to use your analytical, project management, and communication skills to drive business results.

Manage special projects, oversee GPO/Co-Op management activities, and manage analysis for State/Local Government customers. Will also be responsible for providing strategic direction, guidance, and support, ensuring accountability for meeting or exceeding the operational objectives and priorities as they relate to State/Local Government customers. Take ownership of driving and optimizing value add programs.

Responsibilities:

• Own the State/Local Government customers segment by working with Leadership to design and execute a plan of action to drive business results.
• Provide recommendations and advanced critical thinking to identify improvement opportunities across State/Local Government.
• Work with Leadership to identify and develop new programs aligned to drive value and address industry issues for State/Local Government customers.
• Support efforts related to GPO and Co-Op contracts for EMS and State/Local Government customers. Ensure contract pricing and terms are managed accordingly to maximize sales and profitability.
• Monitor product costs and margins and works with product divisions and sales on improvement opportunities.
• Collaborate with Medline representatives and existing customer relationships to understand areas to improve.
• Analyze ordering patterns to identify potential opportunities for product conversions and rate changes.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Set the prioritization of initiatives and projects.
• Responsible for ongoing reporting and management: Budget vs Spend, Competitive Pricing, Overall Performance Metrics.
• Collaborate with Leadership to ensure that both strategic and tactical plans are aligned with the long-term strategy by creating and owning the business planning as they relate to State/Local Government.
• Track and record activity on accounts to ensure sales targets and goals are met.
• Meet with finance regularly to review profitability improvement opportunities, this may include evaluating the overall profitability of a group or individual customer.
• Identify underperforming customer relationships and work across departments to improve performance and profitability.
• Develop and execute on a one-year and three-year business plan that ensures short-term and long-term growth and profitability.
• Support field sales team on large projects; system account setup, coordination of activities associated with onboarding new customers and substantial business wins (conversion activities) and ensure accuracy of account customer types through ongoing management.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$96,200.00 - $144,560.00 Annual

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here.

We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Description

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow.
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work.
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape.
• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels.
• Work with architecture development methods, modeling approaches and architecture patterns for integration.
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units.
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc .

Qualifications:
Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals.
• Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
• An intrinsic ability to understand and prioritize work.
• Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
• 5 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
• A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
• Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
• Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
• A good understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
• Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Experience presenting architecture concepts, designs, and goals to technology leaders and partners.

For positions in this location, we offer a base pay of $149,250 to $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the "platform of platforms" vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.
While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.
What you get to do in this role:
+ Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow.
+ Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work.
+ Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
+ Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape.
+ Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels.
+ Work with architecture development methods, modeling approaches and architecture patterns for integration.
+ Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
+ Provide thought leadership and collaborate with internal ServiceNow business units.
+ Identify, lead and contribute to the creation of best practices, white papers, workshops, etc .
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals.
+ Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
+ An intrinsic ability to understand and prioritize work.
+ Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
+ 5 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
+ A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
+ Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
+ Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
+ A good understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
+ Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
+ Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Experience presenting architecture concepts, designs, and goals to technology leaders and partners.
For positions in this location, we offer a base pay of $149,250 to $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

As a Public Sector Strategy team member in Crowe’s Consulting Practice , your role will be focused on helping clients resolve business needs to improve operating performance, use of technology, delivery of customer experiences and/or management decision making. You will define, craft, develop and implement business and technology solutions based on analysis of current practices, processes, technologies and data in comparison to leading industry practices, technologies and benchmarks. At Crowe, we empower you to take risks, to challenge yourself in specialized areas of consulting & technology, and to generate solutions that impact the firm and your professional growth. Crowe cultivates a creative company culture where you will have the opportunity to share your ideas and knowledge with clients from your very first day with the firm.

Projects in this role could include business process consulting/reengineering, organizational change management, project management support, technology assessments, financial analysis, municipal advisory, data analysis, and functional assistance implementing new technology systems that enable clients to improve the performance of their organizations. Typical project responsibilities could include process mapping, data and requirements gathering and analysis, client meeting facilitation support, preparing and supporting presentations, project management support, change management, business process analysis, strategic planning, and financial analysis. Projects in this role could also be structured around the finance and regulatory compliance needs of state and local governmental organizations in the areas of public finance (municipal advisory, budgeting & forecasting, financial management, arbitrage rebate liability calculations and verification services) or rate and feasibility studies.

Expectations/Responsibilities:

• Problem-Solving: Strong analytical and problem-solving skills. Ability to troubleshoot and identify root cause and resolve issues.

• Communication: Excellent verbal and written communication skills. Ability to effectively simplify and communicate complex concepts to stakeholders.

• Team Collaboration: Ability to work collaboratively across skillsets and geographies. Strong interpersonal skills and team building

• Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment. Willingness to learn new technologies and continuously upskill

• Conduct qualitative analysis (such as identifying themes, inconsistencies, priorities, key issues, technology requirements, training needs, and other topics) from a variety of inputs, including client interviews, strategy and policy documents, and literature reviews

• Conduct quantitative analysis (such as budget trend analysis and forecasting, survey data analysis, developing cost estimates, benchmarking a client against other governmental industry data) from a variety of inputs, including surveys, budget documents, and literature reviews

Education:

• Currently pursuing a bachelor’s or master’s degree in: Business Administration, Accounting, Finance, Economics, Operations Management, Healthcare Administration, Public Finance, Public & Environmental Affairs, Supply Chain, Public Policy, Economics, Industrial Engineering, Systems Engineering, Information Technology, Management Information Systems, or comparable major.

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $62,000 - $100,000 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The California State Controller's Office (SCO) is currently implementing a large and complex SaaS solution to support the California State Payroll System (CSPS) project. CSPS is a massive project, and the implementation includes both Personnel and Payroll functionality to support the needs of some 300,000 employees across 160 agencies and 21 bargaining units. With an estimated project budget exceeding $1 billion and staffing approaching 200 IT professionals, this highly complex effort is expected to continue for the next several years.

Description

The Project Management Office (PMO) is responsible for execution, maintenance and enhancement of the CSPS Project Management Plans.

PMO responsibilities include:

• ensuring that formal PM processes are in place and followed across all project workstreams (leadership, functional, technical, and organizational change management)
• ensuring documentation is maintained in accordance with policy and procedure
• regular periodic reporting on project risks, issues, and overall health, including stakeholder presentations as needed
• assisting the CSPS Leadership Team in monitoring system integrator performance
• providing analysis and recommendations for improvements to project management processes

The CSPS PMO is currently staffed by four senior project managers who each work directly with a state and system integrator counterpart.

Contract Required Qualifications for the Senior Project Manager Role

Requires a minimum of seven (7) years of broad, extensive and increasingly responsible experience applying PM principles, methods, techniques, and tools. At least four (4) years of that experience must have been as a senior PM of one or more large or complex IT projects.

Possession of (a) a bachelor's degree, and (b) a valid Project Management Professional (PMP) certification from the Project Management Institute (PMI)

• Additional qualifying experience may be substituted for the required education on a year-for-year basis. The PMP certification is required and may not be substituted with additional experience.

Additional Qualifications

The Senior PM role requires proven project management skills in a highly complex and large-scale IT implementation. The successful candidate will need to work well in a dynamic environment, providing exceptional client service with outstanding professionalism. The role requires direct interaction with client and system integrator staff, as well as:

• Strong analytical, organizational and core project management skills
• Ability to help client personnel to leverage technology to solve business problems
• Strong verbal and written communication skills with a commitment to client service and professionalism
• Possess conceptual thinking skills, creativity and flexibility
• Work well both independently and in a team
• Must be self-sufficient and have the ability to self-manage
• Experienced and comfortable in Microsoft Office applications (Word, Excel, PowerPoint, Visio)
• Ability to learn quickly and adapt with other technology applications in day-to-day work

Other

• Candidates will need to complete and pass a background check conducted by SCO prior to beginning work
• Remote work is allowed, but staff must be based in the continental United States. With advance notice, project staff will occasionally need to travel to Sacramento for project meetings.
• Normal working hours are 8:00 AM to 5:00 PM Pacific time. All staff, regardless of location, are required to perform duties within those hours.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $30,000.00 - 284,300.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

#J-18808-Ljbffr

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The California State Controller's Office (SCO) is currently implementing a large and complex SaaS solution to support the California State Payroll System (CSPS) project. CSPS is a massive project, and the implementation includes both Personnel and Payroll functionality to support the needs of some 300,000 employees across 160 agencies and 21 bargaining units. With an estimated project budget exceeding $1 billion and staffing approaching 200 IT professionals, this highly complex effort is expected to continue for the next several years.

Description

The Project Management Office (PMO) is responsible for execution, maintenance and enhancement of the CSPS Project Management Plans.

PMO responsibilities include:

• ensuring that formal PM processes are in place and followed across all project workstreams (leadership, functional, technical, and organizational change management)
• ensuring documentation is maintained in accordance with policy and procedure
• regular periodic reporting on project risks, issues, and overall health, including stakeholder presentations as needed
• assisting the CSPS Leadership Team in monitoring system integrator performance
• providing analysis and recommendations for improvements to project management processes

The CSPS PMO is currently staffed by four senior project managers who each work directly with a state and system integrator counterpart.

Contract Required Qualifications for the Senior Project Manager Role

Requires a minimum of seven (7) years of broad, extensive and increasingly responsible experience applying PM principles, methods, techniques, and tools. At least four (4) years of that experience must have been as a senior PM of one or more large or complex IT projects.

Possession of (a) a bachelor's degree, and (b) a valid Project Management Professional (PMP) certification from the Project Management Institute (PMI)

• Additional qualifying experience may be substituted for the required education on a year-for-year basis. The PMP certification is required and may not be substituted with additional experience.

Additional Qualifications

The Senior PM role requires proven project management skills in a highly complex and large-scale IT implementation. The successful candidate will need to work well in a dynamic environment, providing exceptional client service with outstanding professionalism. The role requires direct interaction with client and system integrator staff, as well as:

• Strong analytical, organizational and core project management skills
• Ability to help client personnel to leverage technology to solve business problems
• Strong verbal and written communication skills with a commitment to client service and professionalism
• Possess conceptual thinking skills, creativity and flexibility
• Work well both independently and in a team
• Must be self-sufficient and have the ability to self-manage
• Experienced and comfortable in Microsoft Office applications (Word, Excel, PowerPoint, Visio)
• Ability to learn quickly and adapt with other technology applications in day-to-day work

Other

• Candidates will need to complete and pass a background check conducted by SCO prior to beginning work
• Remote work is allowed, but staff must be based in the continental United States. With advance notice, project staff will occasionally need to travel to Sacramento for project meetings.
• Normal working hours are 8:00 AM to 5:00 PM Pacific time. All staff, regardless of location, are required to perform duties within those hours.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $30,000.00 - 284,300.00 per year.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

#J-18808-Ljbffr

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Principal, Technical Success Manager - Public Sector**
**Why We Have This Role**
The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren't afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent!
**How You'll Find Success**
Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. In this role, you will work with clients to understand the customers programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. Technical Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers' programs, and deepen relationships with the clients they support. As a Technical Success Manager, you should both be a tech-savvy professional and someone who excels at nurturing relationships to deliver exceptional client service. You'll be responsible for both leading indicators on adoption/maturity
**How You'll Grow**
+ Enhance your software platform knowledge and technical troubleshooting skills
+ Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers
+ Develop critical customer relationship and communication skills to develop impactful, trusted relationships
**Things You'll Do**
+ Drive Customer Adoption and Optimize Programs
+ Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value
+ Leverage customer usage data to deliver actionable insights & recommendations
+ Develop a deep understanding of Qualtrics' service offerings to meet client needs, guiding them through use cases to drive program maturity.
+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support.
+ Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations.
+ Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact.
+ Drive adoption of key platform features through demos and proof of concepts, leveraging best practices for implementation.
+ Collaboration & Cross-Functional Partnerships
+ Collaborate with Sales and Services teams to develop meaningful client relationships, aligned to the overall client account strategy
+ Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers
+ Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes
**What We're Looking For On Your Resume**
+ Bachelor's degree from a competitive university
+ 5+ years experience working in a technical, consulting, or client-facing role
+ Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers
+ Experience working with customers in all phases of their adoption journey
+ Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
+ Comfort in working both autonomously and collaboratively
+ Ability to articulate technical concepts to a non-technical audience
+ Detail-oriented with an ability to prioritize and meet deadlines
+ Familiarity with software and front-end development
+ Excellent verbal and written communication skills
+ Strong problem-solving skills
+ _For roles working with Federal customers_
+ Required: Ability to obtain and maintain a Public Trust determination and/or Secret Clearance
+ Preferred: Active Public Trust or Secret clearance
+ To be eligible for a Public Trust determination and/or Secret clearance, individuals must pass an evaluation process that confirms their physical and mental health (drug-free), absence of any criminal background, and loyalty to the U.S. government.
**What You Should Know About This Team**
+ Supportive environment with opportunities to work both autonomously and collaboratively
+ Fun, inviting, and inclusive work environment
+ This team is made up of passionate, kind, and smart people who exemplify what it means to be a team
**Our Team's Favorite Perks and Benefits**
+ Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
+ Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
+ 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
+ On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act ( ,Equal Opportunity Employment ( ,Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
_For full-time positions_ , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits ( .
Illinois Annual Pay Transparency Range
$33,000- 190,500 USD

Applied Ai Customer Engineering Specialist

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information. The application window will be open until at least August 11, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience building or leveraging Artificial Intelligence Solutions or ML APIs and developing applications utilizing AI methods or frameworks.
• Experience with development methodologies, modernizing legacy applications, and application performance profiling and tuning.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders at U.S. Federal agencies.
• Ability to travel up to 30% of the time as required.

Preferred qualifications:

• Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
• Experience designing and implementing GenAI based applications, using Agentic design.
• Experience with contact center technologies and platforms and building conversational applications.
• Experience coding in one or more of the following languages: Javascript, Java, Go.
• Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI.
• Active US Government Top Secret security clearance.

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As an Applied AI Customer Engineering Specialist in Google Public Sector, you will leverage your experience and thought leadership to empower sales teams in incubating, piloting, and deploying Google Cloud's industry-leading AI technologies. You will identify and assess AI opportunities, helping customers innovate faster and develop a comprehensive cloud strategy by using our flexible and broad AI portfolio, including the VertexAI and Conversational AI product families. This involves assisting with pilot programs and working closely with internal stakeholders to overcome challenges and influence the evolution of our offerings.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Learn more about benefits at Google.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and .pdf. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Claim

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$91,800.00 - $151,600.00

Target Openings

1

What Is the Opportunity?

Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability - Public Sector claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff.

What Will You Do?

• Directly handles assigned severity claims.

• Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.

• Consults with Manager on use of Claim Coverage Counsel as needed.

• Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.

• Complete outside investigation as needed per case specifics.

• Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.

• Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation.

• Maintains claim files and documents claim file activities in accordance with established procedures.

• Utilizes evaluation documentation tools in accordance with department guidelines.

• Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis.

• Utilizes diary management system to ensure that all claims are handled timely.

• Establishes and maintains proper indemnity and expense reserves.

• Recommends appropriate cases for discussion at roundtable.

• Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.

• Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.

• Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance.

• Develops and employ creative resolution strategies.

• Responsible for prompt and proper disposition of all claims within delegated authority.

• Negotiates disposition of claims with insureds and claimants or their legal representatives.

• Recognizes and implements alternate means of resolution.

• Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.

• Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy,

• Tracks and controls legal expenses to assure cost-effective resolution.

• Effectively and efficiently manages both allocated and unallocated loss adjustment expenses.

• Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.

• Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.

• Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis.

• Appropriately deals with information that is considered personal and confidential.

• Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers.

• Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws.

• Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.

• Shares accountability with business partners to achieve and sustain quality results.

• Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts.

• In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor's Degree preferred.

• 4 years bodily injury litigation and public sector claim handling experience preferred.

• Advanced level knowledge in coverage, liability and damages analysis and has a thorough

• understanding of the litigation process, relevant case and statutory law and expert

• litigation management skills preferred.

• Extensive claim and/or legal experience and technical expertise to evaluate severe and

• complex claims preferred.

• Able to make independent decisions on most assigned cases without involvement of supervisor

• preferred.

• Thorough understanding of business line products, policy language, exclusions, ISO forms,

• and effective claims handling practices preferred.

• Openness to the ideas and expertise of others actively solicits input and shares ideas.

• Strong customer service skills. - Intermediate

• Demonstrated coaching, influence and persuasion skills.- Intermediate

• Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate

• Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate

• Attention to detail ensuring accuracy -Intermediate

• Job Specific Technical Competencies:

• Analytical Thinking - Intermediate

• Judgment/Decision Making - Intermediate

• Communication - Intermediate

• Negotiation -Advanced

• Insurance Contract

• Knowledge - Advanced

• Principles of Investigation - Advanced

• Value Determination - Advanced

• Settlement Techniques - Intermediate

• Legal Knowledge - Intermediate

• Medical Knowledge - Intermediate

What is a Must Have?

• High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience.

What Is in It for You?

• Health Insurance : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.

• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .