18 Education jobs in Little Rock

Job Description

Job Description

Description:

Summary: Responsible for ensuring quality developmental and educational programming for children six (6) weeks to six (6) years. Defines and oversees implementation of curricula and best practices to achieve the highest standards and outcomes in early childhood education. Ensures classroom environment supports learning and individualized student needs. Supports classroom staff in carrying out programming through coaching, training, and hands-on modeling. Responsible for developmental therapy evaluations of children ages birth to six (6) years.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

Curriculum / Instruction

• Provide hands-on coaching and in-class modeling to strengthen classroom structure, instructional techniques, and fidelity to evidence-based practices.
• Identify professional development needs and offer real-time, constructive feedback to enhance teacher effectiveness and student outcomes.
• Mentor staff in the implementation of special education best practices and standards outlined in ECERS, ITERS, Better Beginnings, Childcare Licensing, and EIDT regulations.
• Support teachers in developing inclusive, developmentally appropriate classroom environments using strategic layouts, visual aids, and adaptive equipment to meet individual student needs.
• Oversee the development and implementation of lesson plans aligned with curriculum and individualized goals, ensuring clear delineation of roles for teachers and support staff.
• Ensure lesson plans include structured use of centers, circle time, and differentiated activities tailored to the unique needs of each student.
• Facilitate coordination between instructional and therapeutic services to ensure continuity of care and goal alignment.
• Support classroom staff in acquiring necessary instructional resources and materials.
• Implement and maintain systems for accurate and timely data collection and progress documentation, including daily notes, ITP data, and semi-annual reports.
• Guide teachers in using data to inform instruction and track student progress, including behavioral data and the development of behavior support plans.
• Communicate updates to documentation procedures, goal setting, and program-related changes to ensure compliance and consistency across classrooms.

Evaluations / Assessments

• Administer standardized and criterion-referenced assessments in alignment with EIDT guidelines and established testing protocols.
• Score assessments and prepare comprehensive evaluation reports with recommendations within ten (10) business days of administration.
• Regularly monitor child and classroom progress using teacher-administered assessments, daily data, and developmental evaluations; collaborate with teachers to adjust programming and individual goals as needed to support optimal development.
• Ensure timely completion of the Kindergarten Readiness Indicators Checklist (KRIC) and utilize results to inform instruction and drive program improvements.
• Participate in kindergarten transition and school district conferences to support effective planning and family collaboration.

Programming / Operations

• Demonstrate in-depth knowledge of Arkansas DHS Early Intervention Day Treatment (EIDT) regulations and Arkansas Department of Education (ADE) Special Education standards to ensure compliance across developmental, educational, and related service programs.
• Plan and facilitate regular teacher Professional Learning Community (PLC) meetings to support collaboration, professional growth, and data-driven instructional practices.
• Assist in developing, implementing, and monitoring quality assurance and improvement initiatives to enhance program effectiveness.
• Promote collaboration among classroom staff, therapists (OT, PT, ST, ABA), and nursing staff to individualize lesson plans and ensure alignment with each child’s goals, objectives, and developmental needs.
• Serve as a liaison to families to support effective communication, engagement, and continuity of care.
• Participate in the enrollment process and ensure classroom teams receive timely, relevant information regarding each new student’s academic, medical, and behavioral background.
• Lead or support parent orientations at the beginning of the school year and as new students enroll mid-year.
• Provide daily staffing support and classroom coverage as needed to maintain consistency in instruction and supervision.
• Assumes responsibility for conducting staff performance reviews as delegated by the Director.
• Assist in hiring and recruiting efforts to attract and retain qualified preschool staff.
• Maintain, update, and distribute the school-wide newsletter monthly to keep staff, families, and stakeholders informed and engaged.
• Contribute to social media efforts and assist in planning and coordinating school events to promote community engagement and program visibility.

Professional Development

• Collaborate with the Director to plan and facilitate the preschool staff training program.
• Develop and deliver training sessions for teachers, teaching assistants, and other school staff.
• Assist classroom teachers and the Director in creating individual professional development plans and identifying relevant training opportunities.
• Ensure training and professional development align with overall program goals.
• Conduct peer and classroom observations to support staff growth and effectiveness.

Compliance / HIPAA:

While performing the duties of this job, employee will comply with all federal, state, and local laws and regulations pertaining to Easterseals Arkansas. Employee has access to all client protected health information within his/her program. Employee will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities:

In collaboration with the Director, this position directly supervises Teacher 1, Teacher 2, and Special Education teachers. Supervisory duties are performed in accordance with organizational policies and relevant laws. Responsibilities include interviewing, hiring, and training staff; planning, assigning, and overseeing work; evaluating performance; providing recognition and discipline; and addressing employee concerns and resolving issues.

Requirements:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience:

A Master’s degree in Early Childhood Education, Special Education, Applied Behavior Analysis (ABA), pediatric therapy (Occupational Therapy, Speech Language Pathology), or a related field is required. Special Education certification is preferred. Candidates must have a minimum of three years of experience in a similar role or at least five years of experience as a lead teacher.

Competencies:

• Excellent interpersonal, leadership, management, and supervisory skills.
• Excellent organizational skills.
• Excellent written and verbal communication.
• Knowledge of best practices and curriculum for early childhood education and development and the inclusion and role of therapy and other related fields in the programming and service delivery for each child.
• Ability to read, analyze, and interpret professional journals, technical procedures, statutes, or governmental regulations.
• Ability to present to groups and answer questions – both in person and via video conference.
• Strong computer skills to use electronic health management platform, email, calendar, word, excel, video conferencing, and presentation software.
• Strong orientation to deadlines and detail.
• Demonstrated ability to work with and support children with a diverse range of abilities
• Demonstrated ability to work effectively and collaboratively with employees and families at diverse levels.
• Ability to manage a diverse and demanding workload.
• Ability to develop both the members of a team as well as the team itself.
• Demonstrated commitment to the values of diversity, equity, and inclusiveness.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl and see, taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Employee will refer to the Individual’s treatment plan for guidance when lifting or moving an individual greater than 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate to loud.

Easterseals Arkansas has designated this position as a “non-safety sensitive” position under the Arkansas Medical Marijuana Amendment.

Lead Product Manager, Education
What you can expect
As the Lead Product Manager for Education, you will define and drive the strategy for Zoom's education solutions. Your work will enable millions of educators, students, and administrators to thrive on our AI-first platform. You'll lead cross-functional initiatives and collaborate closely with engineering, design, and go-to- market teams. Together, you'll deliver innovative, user-centric experiences across K-12 and Higher Education.By leveraging AI, video, voice, and Zoom Workplace suite of products, you'll help shape more engaging and effective learning environments. This high-impact role blends strategic thinking with data-driven decision-making. You'll also engage directly with customers and education partners to evolve our offerings and
represent Zoom in the broader education community.
About the Team
You'll be part of a collaborative, mission-driven team that's passionate about using technology to improve education. We work quickly, support one another, and are deeply committed to solving meaningful problems
for learners and educators around the world. The team values innovation, curiosity, and continuous learning, and your contributions will directly influence how Zoom supports modern teaching and learning on a global scale.
Responsibilities
+ Developing and owning the overarching product vision and strategy for Zoom's education offerings
+ Creating a roadmap that integrates Zoom's core capabilities to meet the unique needs of the global education market.
+ Driving AI-powered innovation by leveraging Zoom's AI Companion and emerging technologies to create more personalized, accessible, and impactful learning and teaching experiences.
+ Becoming the company's go-to expert on the EdTech landscape and underlying technologies, including AI, while analyzing competitors and identifying opportunities for differentiation.
+ Translating deep user insights into clear product requirements, user stories, and user experiences.
+ Partnering closely with engineering, design, and data teams to deliver high-quality, global, and scalable solutions in an agile environment.
+ Driving adoption and growth of Zoom products among education users.
+ Leading LMS integrations of Zoom products to meet users where they are.
What we're looking for
+ Have 10+ years of product management experience with a proven track record of launching and scaling successful products.
+ Have a Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field.
+ Demonstrate product management experience with enterprise-grade SaaS or UCaaS platforms, external partnerships, and integrations. ? Bring experience in the Education Technology (EdTech) sector and a deep understanding of the unique needs of K-12 and/or Higher Education users is advantageous. Bring experience with Learning Management Systems (LMS) like Canvas, Blackboard, Moodle, or D2L.
+ Think strategically to craft a long-term vision while managing the details of a complex product roadmap and aligning cross-functional teams to execute effectively
+ Communicate exceptionally well, with outstanding written, verbal, and presentation skills that resonate with both technical and non-technical audiences.
+ Understand educational privacy and compliance standards such as FERPA, COPPA, and WCAG accessibility is advantageous.
+ Leverage user insights and data to guide product decisions and continuously improve the education experience on Zoom.
Salary Range or On Target Earnings:
Minimum:
$146 700,00
Maximum:
$339 300,00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
07/23/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed.
Services:
+ Teaching
+ Learning Solutions
+ Data Systems
+ IT Solutions
+ Financial Solutions
+ Equity in Education
+ Equitable Education
+ Recovery Services
PCG's education services help school districts and state agencies support the instruction, operations and health services provided to millions of students each day across the United States. The Northeast Operations Director is an influential position that impacts more than 15% of all public school students in the nation.
The Operations Director must effectively lead, build capacity and team capability at an enterprise level to ensure client satisfaction and continued growth. This leader will develop and grow established, high-performing functional teams in the areas of program management; client engagement and support; data science; and business analytics in support of PCG's northeast education consulting and technology service portfolio. The successful candidate will be responsible for managing the team, structure and processes that support client success, ensure a positive impact on student outcomes, meet contractual obligations to a high degree of satisfaction, and supports PCG's ability to scale and deliver solutions that matter.
**Duties & Responsibilities:**
_Operational Excellence_
+ Identify and translate opportunities to improve, expand, and adapt PCG's services in response to evolving client needs and market trends. In collaboration with internal business partners, lead strategic, entrepreneurial initiatives to scale products and services, implement innovative solutions, and drive continuous improvement that positions PCG for sustainable growth and market differentiation.
+ Develops and implements business approaches, strategies, quantitative and qualitative metrics, and benchmarking best practices - tracking progress and measuring performance of programs, teams, services, and staff/contractors
+ Drive client service delivery optimization with an emphasis on balancing quality and efficiency.
+ Ensures operating procedures and practices are followed for all major processes to ensure standardization, consistency, quality, and compliance;
+ Ensures compliance with local, state, and federal regulations and contracted performance measures in day-to-day operations;
+ Develops and manages teams towards quantitative and qualitative success metrics in the areas of client satisfaction, efficiency, and cost;
+ Creates a safe, supportive culture of continuous process improvement with an eye towards scope management, client satisfaction, operational efficiency, and risk mitigation; and
+ Manages budgets and resource leveling for all operations in support of contract compliance and profitability, in coordination with program managers, project managers, and service line leads.
_Leadership & Team Building_
+ Directly supervises the Functional Team leaders responsible for core functions that support the regional portfolio of clients and solutions;
+ Builds teams who will be focused on enterprise level improvement and new implementations, working with others to create a healthy and respectful team dynamic with a culture of mutual accountability;
+ Cultivates teams of professionals who focus on critical aspects of service delivery with an eye towards efficiency and innovation;
+ Fosters staff retention and growth and help develop a new "generation" of leaders in the region and firm, overall; and
+ Hires, develops, motivates and retains key staff to build and sustain a team that strives for diversity in backgrounds, capabilities, and perspectives
_Collaboration & Coordination_
+ Represents the region in interactions with PCG executives, services business line, development, and local client engagement and growth;
+ Works in close partnership with consultants, business development teams, and contractors/partners in the delivery of contracted services; and
+ In collaboration with internal business partners, strategically engages with clients and other stakeholders to understand the impact of PCG solutions, emerging client needs, and to ensure strong coordination across teams in meeting client expectations
**Required Skills:**
+ Leadership skills, including the ability to be decisive, consistent, transparent, and open to feedback
+ Professional maturity and ability to put the best interests of the client and PCG above self-interest
+ Staff development and coaching skills
+ Effective conflict management skills
+ Collaboration skills (with peers, staff, and leadership)
+ Team-building skills
+ Strong communication skills (presentation, facilitation, and written)
**Qualifications:**
+ 10+ years of operations management experience in the delivery and support of education technology and professional services (e.g., consulting, help desk, training/professional learning, business analytics, software development)
+ Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
+ A strong track record in applying industry best practices and driving continuous improvement initiatives to optimize service delivery, increase operational efficiency, and ensure consistent, high-impact outcomes in a client-focused environment.
+ Excellent leadership, management, and written and verbal communication skills with experience implementing systems for continuous learning.
+ Ability to engage and develop relationships with multiple agencies and organizations.
+ Ability to work across all levels of management and staff.
+ Experience in developing and coaching senior-level staff, focused on cultivating high-performing teams
+ Experience developing, implementing and improving standard operating procedures, onboarding/training plans
+ PMP certification is a plus
+ Demonstrated knowledge of PCG education services and client needs is a plus
**Working Conditions**
+ Remote, with travel to client and PCG office sites
+ Individual must live within the region served
#LI
#LI-KA1
#EDU
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $125,000-$175,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

**Job Description**
Are you a thoughtful, partnership-oriented professional interested in sales? Oracle University is looking for you! Oracle University is Oracle's education business that trains customers, partners, and employees on all of Oracle cloud services, now part of Oracle Customer Success Services. This role focuses on discovery, collaborative solutions development, demo, pricing, and contract to Oracle's customers who will benefit from Oracle Guided Learning ( . Oracle Guided Learning significantly accelerates Oracle Cloud adoption ( by making it simple for customers to immediately bring their users up to speed with SaaS processes across time zones, languages, and roles in a predictable and measurable manner. As a result, employees are more productive and able to keep current with each Cloud release-turning the improved value of their Oracle product into improved value for their customers!
As an Principal Education Sales Consultant engaged at the SaaS & Global Business Unit point of sale, along with some post-sales engagement, you will be responsible for providing presales functional support along with pricing and contract support to the Oracle SaaS and GIU teams as well as prospective clients while ensuring customer satisfaction.
Career Level - IC4
**Responsibilities**
**What is the Solution Consultant Role:**
+ Presentation of Oracle Education Solutions internally to SaaS & GIU Teams
+ Identify customer learning & enablement requirements based on proposed solution and Oracle competition
+ Map training requirements to a detailed training solution with a focus on providing an end-to-end training solution across the implementation lifecycle
+ Develop and deliver high quality, customized Oracle presentations and demonstrations to address customer enablement needs
+ Share responsibility for sales strategy with the SaaS team and Education Sales Representatives, as required
+ Establish account presence and build trust with key contacts
+ Demonstrate in-depth proficiency with Oracle's SaaS solutions and offerings with a broad understanding of Oracle's cloud (PaaS/IaaS) solutions
+ Manage customer visits, presentations, and RFP/RFI's
+ Pursue creative approaches, when appropriate, to resolve problems and maximize opportunities
+ Communicates information proactively with other Sales Consultants across organizations
+ Provide metrics on deals worked, success stories, and lessons learned
+ Conduct Business Value Analyses in order to justify sales and costs, as required
**What we love to see:**
+ Bachelor's degree or equivalent advanced degree desirable
+ Minimum 4 years of experience working with enterprise software solutions or prior enterprise software implementation experience; preferably Oracle
+ Strong knowledge of Oracle's Software as a Service (SaaS) and/or GBU offerings
+ Experience with Digital Adoption training development tools, Oracle or other third party tools
+ Demonstrates strong pre-sales skills with the ability to work within complex sales cycles
+ Demonstrated understanding of standard business processes and customer business in general
+ Exhibits strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques
+ Able to work both individually and in a team setting
**What you'll do:**
+ Analyze a customer's training needs through discovery and develop a comprehensive training solution to address project team readiness and user adoption specifications.
+ Actively communicate the value of Oracle University solutions throughout the sales lifecycle.
+ Understand Oracle corporate direction around new product development, mergers and acquisitions, and curriculum delivery methods.
+ Ensure a complete transfer of information to Oracle University's Delivery organization, and post-sales support personnel.
+ Understand and utilize Oracle methodologies, standards and frameworks around customer communications, including RFPs, RFIs, proposals, and services descriptions.
+ Understand and promote Oracle's implementation and education, tools and methodology.
+ Find opportunities to expand the breadth of Oracle University solutions during throughout the sales lifecycle, including identifying User Adoption Services (organizational change, end user training, etc.).
+ Understand how to build a message around the impact of the technology change on a customer's entire organization.
#LI-SP1
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $45.43 to $5.63 per hour; from: 94,500 to 178,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 65/35 - 80/20.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**"We enable greatness in people and organizations everywhere.** "
FranklinCovey (NYSE: FC) is the workplace of choice for _Achievers with Heart_ . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass , which is primarily sold through our Enterprise Division, and the _Leader_ _in Me_ membership, which is designed specifically for our Education Division. Enterprise clients include _Fortune 100_ ,? _Fortune 500_ , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.
To learn more, visit franklincovey.com .
**Title:** Business Development Partner - Education
**Division & Department:** Education Sales
**Status:** Full-Time Exempt
**Reports to:** Managing Director, Education
**Location:** Remote - Anywhere in the contiguous US
**Working Location:** This position is targeted to work in either the EST or MST time zones.
**Compensation:** Anticipated compensation for this position is $61-70k plus up to $7,000 variable pay.
**Job Summary**
At FranklinCovey Education, we are pursuing a bold vision: "What would it look like if every child had the opportunity to be a leader?" Through the Leader in Me framework and other powerful leadership and execution solutions (e.g., 4DX, 7 Habits, Speed of Trust), we partner with schools and districts to transform school culture, empower student voice, and achieve measurable results.
The Business Development Partner (BDP) plays a critical role in expanding our impact across the country. As a BDP, your primary focus is to generate qualified opportunities through a strategic outbound motion - driving awareness, interest, and early discovery conversations with new school and district prospects. You'll work closely with Client Partners (CPs) to support pipeline growth, campaign execution, event engagement, and handoff of high-quality meetings aligned to FranklinCovey's frameworks and solutions.
**Essential Job Functions**
+ Strategically research and identify target accounts, key decision-makers, and stakeholders in K-12 districts using tools like Salesforce, 6sense, MCH/K12Prospects, and LinkedIn Sales Navigator.
+ Execute high-quality, high-volume outbound campaigns using phone, email, video, and social (via Groove, and Loom) to generate top-of-funnel opportunities.
+ Leverage FranklinCovey's frameworks (Leader in Me, 4DX, 7 Habits, Speed of Trust, etc.) to create compelling outreach messaging that resonates with school and district needs.
+ Schedule discovery meetings between qualified prospects and the assigned Client Partner, ensuring a strong handoff and alignment with district priorities.
+ Drive awareness and attendance for FranklinCovey events and campaigns, and follow up with leads post-event to nurture interest.
+ Maintain accurate and up-to-date activity logs, notes, and opportunity data within Salesforce CRM.
+ Collaborate cross-functionally with Client Partners, Marketing, and Enablement to ensure consistency, campaign effectiveness, and ongoing team growth.
**Basic Qualifications**
+ Bachelor's or advanced degree in education, business administration, marketing, economics, or a directly related field (or 3+ years of equivalent experience)
+ 1+ years of experience working in Education K-12 (as a teacher, administrator, coach, or in ed/tech/school partnerships)
+ 1+ years of experience in a sales, marketing, or outreach-focused role
**Preferred Skills & Experience**
+ Sales or business development experience within an education or mission-driven services role
+ Experience working with a CRM, preferably Salesforce and sales automation systems such as Outreach.io
+ Familiarity with the industry and market dynamics relevant to FranklinCovey solutions
+ Understanding of market trends, customer behavior, and competitive landscape helps in identifying growth opportunities
+ Excellent interpersonal skills to build relationships with internal and external stakeholders
+ Excellent written and verbal communication skills with comfortability interacting with prospects via phone, chat, and other methods
+ Energized by continual growth, both professionally and personally
Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit for details.
Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.
#LI-Remote
#LI-ME1
Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.
**Employer Information**
Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit .
For more information regarding benefits in other locations, please email
For an overview of our Interview Process, please visit .
FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit for our full **Equal Employment Opportunity** policies and **Nondiscrimination Provision.**
Direct Reasonable Accommodation requests
For our Privacy Policy, please visit ( .

Job Description

Job Description

Description:

Summary: Teaches early childhood, elementary school, middle school or high school subjects to students with physical or intellectual disabilities.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Plans curriculum and prepares lessons and other instructional materials to meet individual needs of students, considering state and school requirements, and physical, emotional, and educational levels of development.
• Instructs students, using special education strategies and techniques, to improve sensory-motor and perceptual-motor development, perception, memory, language, cognition, and social and emotional development.
• Uses lessons that incorporate best practices, accommodations, and equipment that best meet individual needs of students, including the use of age-appropriate and functional curriculums as needed.
• Creates learning materials and bulletin boards that foster motivation and learning.
• Works with students to increase motivation, provide consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to students for all learning activities.
• Confers with parents, administrators, testing specialists, therapists, social worker, and others to develop individual educational program for each student.
• Incorporates and carries out student's behavior programs.
• Directs and maintains well-organized classroom routines and schedules.
• Completes required paperwork including evaluations, weekly/monthly data sheets (per program requirements), reports, quarterly evaluations, attendance, lesson plans, classroom schedules.
• Administers and scores standardized testing to evaluate and/or assess assigned students’ needs.
• Develops appropriate education objectives and goals for individualized program, treatment, or education plans (IPP, ITP or IEP) depending on age of individual served and specific program requirements.
• Plans and directs classroom duties of teaching assistants (TAs)/paraprofessionals. Holds TAs/paraprofessionals accountable for job performance. Communicates ongoing problems with program director or designee. Provides feedback for annual evaluation of TAs/ paraprofessionals.
• Coordinates, plans, and completes required paperwork for fieldtrips where allowed, including reserving and driving vans.
• Coordinates and plans special activities such as classroom celebrations, guest speakers, and special events.
• Assists with planning for and carrying out summer programming.
• Assists with feeding and changing of students and other personal care needs.
• Keeps monthly progress data to show student's progress towards goals and objectives. Turns in data on a regular basis as defined by program director.
• Communicates with guardians and other staff about student's progress through quarterly reports.
• Attends team meetings and other meetings held to discuss student needs.
• Conducts monthly observations for public school children where applicable.
• Arrives before students and is prepared for the instructional day.
• Maintains good attendance. If unable to report to work due to illness or emergency, notifies the supervisor or designee as soon as possible.
• Dresses appropriately and professionally for the responsibilities of a teacher/leader.
• Completes annual training hours as required by Easterseals Arkansas as well as all regulatory or licensing agencies including, but not limited to Arkansas Department of Education (ADE) Arkansas Department of Human Services (DHS) Division of Disability Services (DDS), Child Care Licensing, Office of Long Term Care (OLTC), and Commission on Accreditation of Rehabilitation Facilities (CARF).

Compliance/HIPAA:

While performing the duties of this job, employee will comply with all federal, state and local laws and regulations pertaining to Easterseals Arkansas.

Employee has access to all client protected health information of the individuals directly served by this person, except psychotherapy notes. Employee will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities:

Supervises one to three teaching assistants in the classroom. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Supervisory responsibilities will vary by program, but may include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree (B. A.) from four-year College or university with major in Special Education. Arkansas teaching license required. Certification in special education preferred. Individuals completing an alternate licensure plan will be considered. Three or more years’ experience as a classroom teacher preferred.

Language Skills:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations:

Valid Arkansas Driver's License

Arkansas Teaching Certificate

FBI Criminal Check

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

EEO Statement:

Easterseals Arkansas is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate in employment opportunities and practices on the basis of race, color, citizenship status, national origin, ancestry, gender, sexual orientation, creed, physical or mental disability, age, religion, marital status, veteran status, genetic information or any other characteristic protected by law.

Easterseals Arkansas has designated this position as a “safety sensitive” position under the Arkansas Medical Marijuana Amendment.

Requirements:

Job Description

Job Description

Description:

Summary: Teaches early childhood, elementary school, middle school,or high school subjects and functional skills to students with physical or intellectual disabilities.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Plans curriculum and prepares lessons and other instructional materials to meet individual needs of students, considering state and school requirements, and educational, functional, physical, and emotional levels of development.
• Instructs students, using special education strategies and techniques, to improve sensory-motor and perceptual-motor development, perception, memory, language/communication, cognition, and social and emotional development.
• Uses lessons that incorporate best practices, accommodations, and equipment that best meet individual needs of students, including the use of age-appropriate and functional curriculums.
• Creates learning materials and bulletin boards that foster motivation and learning.
• Works with students to increase motivation, provide consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to students for all learning activities.
• Confers with parents, administrators, therapists, psychological examiners, and others to develop individual educational program for each student.
• Incorporates and helps to provide consistency in the implementation of a student's behavior program.
• Directs and maintains well-organized classroom routines and schedules.
• Completes required paperwork including evaluations, weekly/monthly data sheets (per program requirements), reports, quarterly evaluations, attendance, lesson plans, classroom schedules.
• Administers and scores standardized testing to evaluate and/or assess assigned students’ needs.
• Develops appropriate education objectives and goals for individualized program, treatment, or education plans (IPP, ITP or IEP) depending on age of individual served and specific program requirements.
• Plans and directs classroom duties of teaching assistants (TAs)/paraprofessionals and direct support professionals (DSP) assigned to classroom. Communicates and problem solves with department manager on areas for growth or performance and attendance concerns. Provides feedback for annual evaluation of TAs/ paraprofessionals and DSPs.
• Coordinates, plans, and completes required paperwork for fieldtrips including reserving and driving vans.
• Coordinates and plans special activities such as classroom celebrations, guest speakers, and special events.
• Assists with planning for and carrying out summer programming including material preparation, schedules, field trips, etc.
• Assists with feeding and changing of students and other personal care needs.
• Keeps monthly progress data to show student's progress towards goals and objectives. Turns in data on a regular basis as defined by program.
• Communicates with guardians and other staff about student's progress through quarterly reports.
• Attends team meetings as requested and other meetings held to discuss student needs.
• Conducts monthly observations for students attending public school as applicable.
• Arrives before students and is prepared for the instructional day.
• Dresses appropriately and professionally for the responsibilities of a teacher/leader.
• Completes annual training hours as required by Easterseals Arkansas as well as all regulatory or licensing agencies including, but not limited to Arkansas Department of Education (ADE) Arkansas Department of Human Services (DHS) Division of Disability Services (DDS), Child Care Licensing, Office of Long Term Care (OLTC), and Commission on Accreditation of Rehabilitation Facilities (CARF).

Compliance/HIPAA:

While performing the duties of this job, employee will comply with all federal, state and local laws and regulations pertaining to Easterseals Arkansas.

Employee has access to all client protected health information of the individuals directly served by this person, except psychotherapy notes. Employee will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities:

Supervises one to three teaching assistants/DSPs in the classroom. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Supervisory responsibilities will vary by program, but may include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree (B. A.) from four-year College or university with major in Special Education. Arkansas teaching license required. Certification in special education preferred. Individuals completing an alternate licensure plan will be considered. Three or more years’ experience as a classroom teacher preferred.

Language Skills:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations:

• Valid Arkansas Driver's License
• Arkansas Teaching Certificate
• FBI Criminal Check

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

Easterseals Arkansas has designated this position as a “non-safety sensitive” position under the Arkansas Medical Marijuana Amendment. ,

Job Description

Job Description

Description:

Summary: Provide supervision of classroom instruction to students with disabilities in a safe, structured environment. Develop and review lesson plans that increase the level of student independence and academic achievement. Participate in student conferences with other stakeholders and provide meaningful input on each student’s progress, needs, and goals.

Essential Duties and Responsibilities include the following: Other duties may be assigned

• Develops individualized lesson plans that support the students’ progress toward goals.
• Considers emotional, physical, and educational levels of development.
• Maintains accurate student and classroom records through data collection.
• Supervises paraprofessionals and models effective instructional practices.
• Instructs students, using evidence-based special education strategies and techniques to improve sensory and perceptual-motor development, language, cognition, and social-emotional development
• Uses lessons that incorporate best practices, accommodations, and equipment that best meet the individual needs of students, including age-appropriate and functional curricula as needed.
• Provides consistent reinforcement to learning and continuous monitoring of progress
• Completes annual training hours required by ESA as well as the training needed to maintain license
• Attends scheduled staff meeting
• Implements classroom-wide behavior supports and as needed, individual behavior management plans based on effective data collection methods
• Directs and maintains well-organized routines and schedules
• Communicates professionally and effectively with students, parents, and other staff members.
• Works with the Director to develop and implement a personal, professional growth plan annually.
• Develops appropriate educational objectives and goals for each student
• Participates in Summer EIDT programming and develops appropriate goals/objectives for each student
• Plans and directs classroom duties of paraprofessionals ensures accountability, skills and provides the director with feedback for annual performance evaluations
• Serves on individual student planning committee meetings.
• Assists with planning and organizing special events
• Maintains a safe, organized, and efficient building, while ensuring classrooms have the materials that are needed to provide instruction for all students.
• Evaluates students with appropriate measures to determine their present levels, progress, and areas of weakness.
• Conduct parent-teacher conferences
• Keep the Director informed of any issues related to the students’ academic, social and behavioral progress and report concerns immediately to the Director.
• Arrive before students and be prepared for the instructional day.
• Maintain good attendance. If you are unable to come to school due to illness or emergency, call the Director as soon as possible.
• Dress appropriately and professionally for the responsibilities of a teacher/leader.
• Provides mentoring to teachers as requested by Director.

Compliance/HIPAA:

While performing the duties of this position the teacher will comply with all federal, state, and local laws and regulations pertaining to Easterseals Arkansas.

The employee has access to all client-protected health information of the individuals directly served by this person, except psychotherapy notes. Employees will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities:

Supervises teaching assistants in the classroom regarding the educational needs of clients. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Requirements:

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Master’s in Education or Education related field. Teaching License required. Certification in Special Education preferred. Individuals completing an Alternate Licensing Plan will be considered. Three or more years of experience as a classroom teacher preferred.

Competencies:

• Excellent interpersonal, leadership, management, and supervisory skills.
• Excellent organizational skills.
• Excellent written and verbal communication.
• Knowledge of best practices and curriculum for early childhood education and development and the inclusion and role of therapy and other related fields in the programming and service delivery for each child.
• Ability to read, analyze, and interpret professional journals, technical procedures, statutes, or governmental regulations.
• Ability to present to groups and answer questions – both in person and via video conference.
• Strong computer skills to use electronic health management platform, email, calendar, word, excel, video conferencing, and presentation software.
• Strong orientation to deadlines and detail.
• Demonstrated ability to work with and support children with a diverse range of abilities
• Demonstrated ability to work effectively and collaboratively with employees and families at diverse levels.
• Ability to develop both the members of a team as well as the team itself.
• Demonstrated commitment to the values of diversity, equity, and inclusiveness.

Certificates, Licenses, Registrations:

• Valid Arkansas Driver's License
• Arkansas Teaching License/Certification

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands, and talk or hear. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually moderate.

Easterseals Arkansas has designated this position as a “non-safety sensitive” position under the Arkansas Medical Marijuana Amendment.

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
**Job Posting Title**
Education & Outreach Supervisor, Clinical Pharmacy Operations
**Job Description**
Serves as a member of the Service Operations Management Team. Leads and grows the performance of a team of customer service agents while supporting and enhancing customer experiences and business objectives. Responsible for day-to-day tactical activities, performance trending, performance managing/ coaching/developing agents and time management. Responsible for the delivery of superior customer service by maximizing employee performance and ensuring calls are answered effectively and efficiently by supervising incoming calls, resolving escalated calls, assisting agents with any client related questions, ensuring agents adherence to schedules and ensuring compliance to policies and procedures. Motivates agents to peak performance through positive coaching, constructive feedback and incentives, demonstrates a commitment to the company`s mission and vision, and supports activities that strengthen the client relationship and grow the organization.
**Responsibilities**
+ Conduct regular meetings with external stakeholders and clients to gather requirements, align on project goals, and ensure clear communication throughout the project lifecycle.
+ Drives the daily performance of a team of customer service agents ensuring SLAs and other business targets are met and exceeded.
+ Collects and provides timely, productive and measurable feedback to ensure recognition, process changes and development opportunities are maximized.
+ Oversees the team`s annual goal setting process, performance evaluations and performance improvement plans.
+ Supports agents, business and brand initiatives, especially as related to achieving outstanding client experiences, including engaged daily floor support, escalated customer resolution and engagement in training and support areas as needed.
+ Remains alert to conversations on the floor, monitoring agents for quality and training purposes.
+ Reviews new and updated accounts with Agents (one-on-one).
+ Ensures agents compliance with policies and procedures.
+ Provides direction to agents on achieving departmental standards while encouraging and motivating them in promoting customer loyalty, employee recognition, and revenue generation.
+ Monitors call traffic and makes adjustments based on call center traffic patterns.
+ Produces monthly team report detailing team activity, trend analysis, goals/objective status and special projects.
+ Actively participates in process / project conversations, emails and activities that will improve effectiveness/experience for client, agents, leadership, brands or partner departments
+ Displays ownership and accountability for the customer experience, employee relations, core business metric targets/ contributing factors and understanding of the organizations policies and procedures.
+ Maintains reliability and flexibility to ensure team and business needs are appropriately supported.
+ Delegates work to agents as needed.
+ Proactively addresses call center concerns and identifies areas of opportunity.
+ Handles system emergencies with direction from IT department and/or appropriate vendor.
+ Assists with task assignments in the Manager's absence.
+ Performs other related duties and special projects as requested.
**Education & Experience**
+ Education Level
+ GED
+ High School
+ Required
+ Yes
+ Yes
+ Field of Study
+ Experience Level
+ 2+ years
+ 2+ years
+ Required
+ Yes
+ Yes
+ Details
+ Customer Service
+ PBM (Pharmacy Benefit Management)
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
**Additional Qualifications**
+ Must have an active pharmacy technician licensure or registration in accordance with state requirements.
+ If state does not require an exam for licensure/registration, must possess both active pharmacy technician licensure or registration in accordance with state requirements AND an active national certification (e.g., PTCB or ExCPT).
+ In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT).
+ Active pharmacist license supersedes requirement for CPT and/or PTCB.
+ Minimum of 3 years of experience in a high volume call center and Pharmacy Benefit Management (PBM) experience required.
+ For positions supporting Medicare Part B, requires 2+ years of experience in Medicare Part B.
**Preferred Qualifications**
+ 1 year of leadership/management experience in a direct or indirect capacity.
+ Client facing or client management experience preferred.
**Physical Demands**
+ Must be able to remain in a stationary position 50% of the time. Must be able to "move or traverse"
+ Must be able to constantly operate a computer and/or other office productivity equipment
+ Must be able to hear and constantly communicate information and ideas. Must be able to exchange accurate information
+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $53,000.00 - $85,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?_
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1. or email