61 Experienced Professional jobs in Coconut Creek
Licensed Professional Counselor
Posted 1 day ago
Job Viewed
Job Description
Wage: Between $95-$122 an hour
Licensed Professional Counselor — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required.
About you
● You’re a fully-licensed Professional Counselor at a Master’s level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance.
● You’re ready to launch a private practice, or grow your existing business by taking insurance.
About Headway
Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need.
How Headway supports providers
- Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner.
- Built-in compliance : Stay compliant from day one with audit support and ongoing resources.
- Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid.
- Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network.
- Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on.
- Built-in EHR features : Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more.
- Free continuing education : Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy.
How Headway supports your clients
● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance.
● Instant verification: Clients can easily check their insurance status and get the care they need without disruption.
Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license.
About Headway
We make it easy for mental health providers to take insurance by credentialing you with the nation’s largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We’ll take care of the rest.
Occupational Therapy Professional
Posted 1 day ago
Job Viewed
Job Description
Occupational Therapy Career Opportunity
Your Calling, Close to Home and Heart
Are you seeking a career that goes beyond a simple job, one that resonates with your heart and your community? At our company, we believe in the ability of Occupational Therapy to create positive change within local communities. Our mission is to empower individuals toward independence and an enhanced quality of life through exceptional therapy services. Picture the chance to significantly impact patients' lives, delivering essential care and support while contributing to inspiring outcomes. If this speaks to you, you're in the right place.
As an Occupational Therapy Professional, your journey will be centered around recognizing the small victories that lead to meaningful change. You will utilize your specialized skills to provide compassionate and personalized care to our rehabilitation patients. Join our supportive team environment, filled with motivated individuals who find joy in their work and access cutting-edge technology. Start a fulfilling career today with comprehensive benefits that ensure your peace of mind and professional growth from day one. Welcome to a career path where your care makes a lasting difference and brings personal fulfillment.
A Glimpse into Our World
Whether you are just beginning your career or a seasoned occupational therapist looking for a nurturing environment, you will immediately feel the positive difference when you join our team. Becoming part of our organization means joining a growing leader in inpatient rehabilitation. We take pride in our career advancement opportunities and the collaborative spirit that unites our team members for the well-being of our patients. We are honored to be recognized among the "World's Most Admired Companies" and as one of the Fortune 100 Best Companies to Work For®.
Benefits That Begin With You
Our benefits are designed to support your well-being and start on day one :
- Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Tuition reimbursement and continuous education opportunities for your professional development.
- Company-matching 401(k) and employee stock purchase options to secure your financial future.
- Flexible spending and health savings accounts tailored to your specific needs.
- A vibrant community of individuals passionate about their work.
Be the Occupational Therapist You've Always Aspired to Be
Your impactful journey involves:
- Providing direct care to patients in need of occupational therapy.
- Guiding patients by supervising care and treatments, leading assessments, and creating tailored care plans to address their unique concerns.
- Building meaningful relationships with patients by understanding their physical, mental, and emotional needs for a successful recovery.
- Celebrating patient victories along the way.
Qualifications
- Current licensure or certification required by state regulations.
- CPR certification.
- Master's Degree preferred, or Bachelor's Degree with sufficient field experience.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a growing team of 36,000 exceptional individuals.
At Encompass Health, we celebrate and embrace diversity within our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We look forward to meeting you, and we truly mean it. Join our family and let’s make a positive impact together.
Planning Professional | Aviation
Posted 5 days ago
Job Viewed
Job Description
Overview
Kimley-Horn's Fort Lauderdale, Florida (FL) office is seeking a engineer or landside planner with 5+ years of experience to join their Aviaiton team! This is not a remote position.
Our Fort Lauderdale Aviation team has experienced sustained practice growth. The team is seeking someone creative and driven to manage airport landside planning and implementation projects for a growing team serving a strong market. This is a great opportunity for someone looking to not only manage project production and directly interface with our clients, but become a trusted advisor to our clients, mentor younger staff, and help grow our Aviation team.
Responsibilities
You will have the opportunity to assist with the development of airport master plans, statewide system plans, on-call aviation planning services, and support and collaborate with multiple project managers and team members in general planning tasks.
Responsibilities may include:
-
Contribute to the production and delivery of multi-modal transportation systems planning, including data collection, analysis, and technical reporting.
-
Support all steps of a transportation planning project, including:
-
Initial data gathering and needs identificatio
-
Goals setting and visioning
-
Development of recommended strategies and design concepts
-
Prioritization and cost estimating
-
Development of technical and public-facing documentation and presentations
Qualifications
-
5+ years of work experience in a related field
-
Bachelors or Masters Degree in a relevant field
-
PE or AICP Certification preferred
-
Strong writing/verbal skills
-
Working knowledge of graphic software programs (Adobe Photoshop, Sketchup, InDesign, Illustrator)
-
Working knowledge of GIS/ArcView
-
Excellent verbal, written and interpersonal skills
-
Positive attitude and a strong work ethic
-
Strong sense of urgency and self-initiative to meet client deadlines
-
Detail-oriented team player with an ability to contribute to a positive work environment
-
Ability to work independently and as a team
Why Kimley-Horn?
At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it- that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 17 years!
Key Benefits at Kimley-Horn
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Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
-
Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
-
Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
-
Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
-
Professional Development: Tuition reimbursement and extensive internal training programs.
-
Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
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Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted.
PleaseCLICK HERE ( to learn more about the potential Benefits you may be eligible to receive with this role.
If you require an accommodation, pleaseCLICK HERE. (
Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Posted Date 1 month ago (6/11/2025 2:47 PM)
ID 2025-18526
Education Bachelor's Degree
Discipline/Focus Aviation, Planning
Professional Girl Scout
Posted 6 days ago
Job Viewed
Job Description
Professional Girl ScoutWere you a Girl Scout growing up? (It's ok if you weren't!)Do you love the outdoors? How about special events? Do you love science, technology, engineering and math? Do you buy a case of Thin Mints or Samoas each cookie season? (We're not judging!) If the answer to any.
Professional Services Specialist
Posted 1 day ago
Job Viewed
Job Description
Process any applications that cannot be processed through the Consumer Sales Team. This may also include processing special requests, posting payments to member accounts, and processing cancellations.
Collaborate with multiple divisions to provide support to associated parties to work towards timely resolution of any obstacles.
Maintain spreadsheets of all sales, cancellations, postings, and initial ACH and credit card declines.
Assist in filing and organizing confidential documentation
Provide professional assistance to respond via email, fax, and phone for any inquiries and concerns
Assist in preparing for commissions twice a month alongside the Professional services Supervisor and Level 3
Point of contact with sales agents via email, providing updates on any changes in application processing and submitted requests
Undertake additional responsibilities, special projects, and training as needed
Skills
data entry, customer support, admin support, Insurance, Consumer Lines, policy coverage, Customer service
Additional Skills & Qualifications
1-3 years of experience in a professional office environment or a bachelor's degree in a business-related field is required. Specific skills and experience required include:
Interpret information and requests from partners and agents, proficient in problem definition, data collection, gather facts to provide valid conclusions to accomplish completing daily assignments
Professional verbal and written communication skills, comfortable corresponding with members over multiple channels. Able to respond to inquiries or complaints from external partners.
Proficient in Microsoft Office Applications.
Ability to prioritize multiple tasks and resolve all concerns independently within a fast-paced environment
Creative problem-solving, extreme attention to detail, and the ability to provide professional and courteous communications to maintain client satisfaction.
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sunrise,FL.
Application Deadline
This position is anticipated to close on Jul 20, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Professional Services Specialist
Posted 1 day ago
Job Viewed
Job Description
Process any applications that cannot be processed through the Consumer Sales Team. This may also include processing special requests, posting payments to member accounts, and processing cancellations.
Collaborate with multiple divisions to provide support to associated parties to work towards timely resolution of any obstacles.
Maintain spreadsheets of all sales, cancellations, postings, and initial ACH and credit card declines.
Assist in filing and organizing confidential documentation
Provide professional assistance to respond via email, fax, and phone for any inquiries and concerns
Assist in preparing for commissions twice a month alongside the Professional services Supervisor and Level 3
Point of contact with sales agents via email, providing updates on any changes in application processing and submitted requests
Undertake additional responsibilities, special projects, and training as needed
Skills
data entry, customer support, admin support, Insurance, Consumer Lines, policy coverage, Customer service
Additional Skills & Qualifications
1-3 years of experience in a professional office environment or a bachelor's degree in a business-related field is required. Specific skills and experience required include:
Interpret information and requests from partners and agents, proficient in problem definition, data collection, gather facts to provide valid conclusions to accomplish completing daily assignments
Professional verbal and written communication skills, comfortable corresponding with members over multiple channels. Able to respond to inquiries or complaints from external partners.
Proficient in Microsoft Office Applications.
Ability to prioritize multiple tasks and resolve all concerns independently within a fast-paced environment
Creative problem-solving, extreme attention to detail, and the ability to provide professional and courteous communications to maintain client satisfaction.
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sunrise,FL.
Application Deadline
This position is anticipated to close on Jul 20, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Planning Professional | Aviation
Posted 1 day ago
Job Viewed
Job Description
Kimley-Horn's Fort Lauderdale, Florida (FL) office is seeking an engineer or landside planner with 5+ years of experience to join their Aviation team! This is not a remote position.
Our Fort Lauderdale Aviation team has experienced sustained practice growth. The team is seeking someone creative and driven to manage airport landside planning and implementation projects for a growing team serving a strong market. This is a great opportunity for someone looking to not only manage project production and directly interface with our clients, but become a trusted advisor to our clients, mentor younger staff, and help grow our Aviation team.
ResponsibilitiesYou will have the opportunity to assist with the development of airport master plans, statewide system plans, on-call aviation planning services, and support and collaborate with multiple project managers and team members in general planning tasks.
Responsibilities may include:
- Contribute to the production and delivery of multi-modal transportation systems planning, including data collection, analysis, and technical reporting.
- Support all steps of a transportation planning project, including:
- Initial data gathering and needs identification
- Goals setting and visioning
- Development of recommended strategies and design concepts
- Prioritization and cost estimating
- Development of technical and public-facing documentation and presentations
- 5+ years of work experience in a related field
- Bachelors or Masters Degree in a relevant field
- PE or AICP Certification preferred
- Strong writing/verbal skills
- Working knowledge of graphic software programs (Adobe Photoshop, Sketchup, InDesign, Illustrator)
- Working knowledge of GIS/ArcView
- Excellent verbal, written and interpersonal skills
- Positive attitude and a strong work ethic
- Strong sense of urgency and self-initiative to meet client deadlines
- Detail-oriented team player with an ability to contribute to a positive work environment
- Ability to work independently and as a team
At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it that's why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 17 years!
Key Benefits at Kimley-Horn:
- Exceptional Retirement Plan: 2-to-1 company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
- Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
- Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
- Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
- Professional Development: Tuition reimbursement and extensive internal training programs.
- Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
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Billing - Professional I
Posted 2 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Billing - Professional I
**What does a successful Billing Analyst do at Fiserv?**
As a Billing Analyst, you will significantly contribute to the revenue cycle through collaboration, ensuring timely and accurate client billing for a line of business at Fiserv. You will analyze and interpret contract language to accurately reflect terms for client billing. Join us and become an integral part of a team that values precision and client satisfaction.
**What you will do:**
+ Operate as an internal subject matter expert and resource to others both within and outside the immediate work group for assigned Fiserv billing functions.
+ Manage new client billing set up as well as client renewals.
+ Review and analyze client contracts for proper billing; work cross-functionally to ensure clients are billed as expected.
+ Perform invoice analysis and variance research.
+ Research and resolve client inquiries and issues.
+ Interact with the client and other internal stakeholders on all questions concerning invoicing and problem resolution.
**What you will need to have:**
+ Bachelor's Degree preferred in Accounting, Finance, Mathematics, Computer Science, Data Analytics, or related field and/or equivalent military experience.
+ Experience in client billing.
+ Advanced proficiency with Microsoft Office and Excel (VLOOKUP, Fórmulas etc.)
+ Experience analyzing and interpreting contract language.
**What would be great to have:**
+ 2+ years of experience in Accounting, Billing, Bookkeeping, Finance, Treasury, Banking, or Data Analytics.
+ Experience with large ERPs such as SAP, Oracle, or PeopleSoft.
+ Experience in Accounting/Bookkeeping.
**Important information about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at Work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-DI, #LI-Onsite
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Operations Management Professional
Posted 3 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Operations Management Professional
**What does a Successful Operations Management Professional do at Fiserv?**
As an Operations Management Professional for Fiserv, you will serve as the primary liaison for First Data Merchant Services with Total Systems (TSYS). This role requires you to manage escalations, oversee daily operations, and coordinate support for third-party projects, ensuring high levels of customer satisfaction for both internal and external partners.
**What you will do:**
+ Act as the primary liaison between First Data Merchant Services and TSYS, managing escalations and ensuring effective solutions to maintain customer satisfaction.
+ Oversee daily operations and performance of third-party relationships.
+ Coordinate support for third-party projects and serve as a subject matter expert for both internal and external platforms.
+ Lead teams to ensure projects are completed on time and within budget.
+ Monitor third-party operations alerts, review content, edit as necessary, and communicate relevant information to appropriate business channels.
+ Track Service Level Agreements (SLAs) and provide regular updates on maintenance, outages, and announcements.
+ Collaborate with internal business units such as Legal, Settlement Operations, Compliance, IT, and Fraud to support merchant processing on or converting from third-party platforms.
+ Manage NACHA Network Management projects and monitor ACH reject reporting, facilitating audits across all business units supporting ACH.
+ Oversee annual ACH audits and risk assessments, as well as management action plans and issues in Archer.
+ Engage in Payments Acceptance calls for project updates and support all ACH and Wells Conversion projects.
+ Leverage AI for automation of ACH reject notifications for clients.
+ Collaborate with Account Managers (AMs) and Relationship Managers (RMs) to ensure timely communication and resolution of Company IDs, Company Names, ACH rejects, and funding holds.
+ Work closely with technical and business operations teams to evaluate issues and drive resolutions.
+ Conduct regular check-ins with channels to co-manage weekly and monthly reporting, ensuring timely resolution of large funds on hold prior to collections.
+ Assist in researching and resolving ACH potential rule violations from ODFIs.
+ Participate in external calls with networks or banks.
+ Utilize C360 for research purposes to resolve client inquiries.
+ Support business continuity plan (BCP) functions for the team.
**What you will need to have:**
+ Bachelor's degree in a relevant field or equivalent work experience.
+ Proven experience in operations management or a related role, preferably within financial services.
+ Strong understanding of ACH processes and regulations.
+ Excellent problem-solving and analytical skills.
+ Strong communication and collaboration skills, with the ability to manage multiple stakeholders.
**What will be great to have:**
+ Experience with project management and ability to lead cross-functional teams.
+ Proficiency in using data analytics tools and software such as C360.
+ Familiarity with regulatory requirements related to ACH and financial transaction
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.