82 Express Scripts jobs in Bridgeton

Process supplier delivery receipt information in perpetual inventory system. Ensure all paperwork is received and filed properly. Resolve delivery issues between receiving department, purchasing, and suppliers. Assist with assigned recalls.
**SHIFT:**
**_Sunday, Monday, Thursday, Friday: 5:00am-3:30pm_**
**This role is Worksite dependent and can** **_only_** **be performed onsite.**
**ESSENTIAL FUNCTIONS:**
+ **Conduct daily/weekly cycle counts of inventory.**
+ **Maintain an accurate physical count of product in dispensing and overstock locations.**
+ **Reconcile variances to vendor invoices/packing slips; research and troubleshoot quantity discrepancies.**
+ **Organizes and maintains dispensing and overstock for efficient dispensing and material storage and handling.**
+ **Work with warehouse Associates to maintain accurate placement of drugs in locations.**
+ **Set up of new items and resources in software as needed (Oracle and Safire).**
+ **Continually update Inventory Descriptions in Dispensing software.**
+ **Assist Operations Managers/Supervisors with all inventory reports.**
+ **Performs related duties as required.**
QUALIFICATIONS:
+ 1+ years of relevant experience highly preferred.
+ High School Diploma or GED required.
+ Working knowledge of inventory control practices.
+ Intermediate computer skills including Microsoft office: word, outlook, excel.
+ Ability to understand mathematical conversions.
+ Must be detail-oriented and pay close attention to accuracy.
+ Ability to effectively establish rapport; present information and respond to questions related to inventory.
+ Excellent verbal and written communication skills.
+ Ability to quickly resolve problems and develop favorable solutions.
+ Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions.
+ Must be able to lift 50 lbs.
+ Must be able to be on feet for entire shift; walking, bending, and lifting.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

The Warehouse Associate is responsible for performing tasks related to receiving products, stocking and replenishment, and inventory control. If you've always wanted to work in pharmacy operations and enjoy a fast-paced and friendly company environment, this is the opportunity for you.

SHIFT: Sunday, Monday, Thursday, Friday: 5:00 AM - 3:30 PM

Sign on Bonus: $300 after 30 days, $00 after 90 days, 1000 at 1 year

This role is Worksite dependent and can only be performed onsite.

How You'll Make an Impact:

• Unpack and evaluate incoming products safely for correct count and condition in comparison to purchase orders.

• Operate material handling equipment and hand tools such as forklifts, pallet jacks (manual and electric), carts, dollies, box cutters, wire cutters, etc.-to unload trucks and stock the warehouse/pharmacy.
• Enter data accurately and retrieve using computers, and scanners (PDA).

ESSENTIAL FUNCTIONS

• Ensure appropriate workflow for assigned area to include filling movement requests from between warehouse and other stock locations.

• Responsible for ensuring quality and accuracy are held to the highest standards throughout the warehouse and stock locations.
• Assist in all assigned work areas in Warehouse and Support area, completing assigned tasks thoroughly and correctly in a timely manner.
• Serve as a resource to supervisor and back up team leads and team members.
• Support productivity, quality, and safety efforts by accurately operating production equipment, assisting in troubleshooting and rectifying issues, training, and mentoring team members.
• Other duties as assigned.

QUALIFICATIONS

• 1+ years of experience in a warehouse, inventory management, product stocking, or relevant role.
• Must be able to be on feet for entire shift; walking, bending, and lifting.
• Must be able to lift 50 lbs.
• Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions.
• Ability to work in a fast-paced environment and follow safety protocols.
• Basic math, organization, computer, and communication skills
• Familiarity with basic warehouse operations, including receiving, storing, and organizing products.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Process supplier delivery receipt information in perpetual inventory system. Ensure all paperwork is received and filed properly. Resolve delivery issues between receiving department, purchasing, and suppliers. Assist with assigned recalls.

SHIFT:

Sunday, Monday, Thursday, Friday: 5:00am-3:30pm
This role is Worksite dependent and can only be performed onsite.

ESSENTIAL FUNCTIONS:

• Conduct daily/weekly cycle counts of inventory.
• Maintain an accurate physical count of product in dispensing and overstock locations.
• Reconcile variances to vendor invoices/packing slips; research and troubleshoot quantity discrepancies.
• Organizes and maintains dispensing and overstock for efficient dispensing and material storage and handling.
• Work with warehouse Associates to maintain accurate placement of drugs in locations.
• Set up of new items and resources in software as needed (Oracle and Safire).
• Continually update Inventory Descriptions in Dispensing software.
• Assist Operations Managers/Supervisors with all inventory reports.
• Performs related duties as required.

QUALIFICATIONS:

• 1+ years of relevant experience highly preferred.
• High School Diploma or GED required.
• Working knowledge of inventory control practices.
• Intermediate computer skills including Microsoft office: word, outlook, excel.
• Ability to understand mathematical conversions.
• Must be detail-oriented and pay close attention to accuracy.
• Ability to effectively establish rapport; present information and respond to questions related to inventory.
• Excellent verbal and written communication skills.
• Ability to quickly resolve problems and develop favorable solutions.
• Ability to do repetitive bending, squatting, standing, walking, pushing, pulling and hand motions.
• Must be able to lift 50 lbs.
• Must be able to be on feet for entire shift; walking, bending, and lifting.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Looking for an internship program where you'll have the opportunity to learn about the innerworkings of healthcare and dig beneath the surface? Then you've come to the right place. Express Scripts by Evernorth's Regulated Markets Summer Internship Program is designed to assign you projects that have a lasting impact on our business - which touches millions of people across the globe.
As an intern, you'll get an inside look at the work happening within Regulated Markets, while working next to some of the best in the industry. Program activities, include an inside look at how health plans are making decisions and the impact of regulations that are changing the industry. You'll also have the opportunity to network with employees across the organization to prepare you for a full-time career.
**Where You'll Work**
As an Express Scripts by Evernorth Intern, you're able to make a real impact, while growing and learning more about the pharmacy benefit and healthcare industry. Supporting departments within the Regulated Markets division, you will work closely with several teams to positively impact healthcare and regulatory outcomes for Express Scripts by Evernorth clients.
During the 10-week summer internship, you will have the opportunity to collaborate across the business while learning from some of our brightest and most innovative employees.
+ Schedule: You must be available to work 40 hours per week beginning in May, 2026 through July, 2026.
**What You'll Do**
Learn about and provide support to multiple Regulated Markets teams including but not limited to:
+ Audit Support
+ Call Center / Grievance
+ Clinical Consultation
+ Coverage Determination and Review
+ Issue Management
+ Evaluate identified issues for compliance impact
+ Participate in health plan forums to learn about upcoming regulatory impacts
+ Complete case research to support audits and audit requests
+ Research and respond to client requests regarding regulatory impacts
+ Application of skills learned in each area through a variety of projects and tasks
+ Perform other administrative duties and recruiting tasks, as necessary
**Qualifications**
+ Junior or senior-level college students majoring in a healthcare related field.
+ Persistent, positive attitude toward following up, tracking progress and successfully working through challenges.
+ Strong project management, organization & analytical skills, along with solid written & verbal communication.
+ Easily cultivate and maintain strong relationships with a variety of internal & external stakeholders
+ Ability to work in a fast-paced environment and resourceful in achieving success in the face of ambiguity while prioritizing and managing multiple responsibilities.
+ Proficiency in Microsoft Office (e.g. Word, Excel, and Power Point), along with ability to quickly learn & use other critical technologies (i.e., internal systems).
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

As a Pharmacy Technician, you'll help our 95+ million members make the most of our benefit offerings. In this role, you'll set our customers at ease by helping answer their questions and providing solutions to their problems. Above all, you'll make a real impact on the lives of others, day in and day out. 
**Location:** 4600 North Hanley, St. Louis, MO 63134 - **Onsite position**
**Work Schedules available:**
+ PM shift - Mon-Thurs - 3:30PM-2:00AM ( This shift may be eligible for shift differential)
+ AM shift - Sunday -Wednesday - 5:00AM-3:30PM
**What you will do:**
+ Select and retrieve appropriate quantities of medication and prepare the labels that correspond.
+ Works as part of a team in resolving requests in Pull Department, Pull Rx, Letter processing, and Controls exception across ESI as needed. Pull Department responsibilities require walking, standing, and repetitive up and down lifting of boxes weighing 35lb and repetitive pulling of prescriptions 95% of the work time.
+ Pull Rx responsibilities will include pull, copy, fax, and processing. Letter processing will need to provide data entry, type customer service notes, and own total member correspondence. Controls exception will include data verification, QA, and exception processing.
+ Adhere to strict HIPAA regulation especially when communicating to others outside of Express Scripts. All team members will be expected to work as per Policies and Procedures (P &P) and Work Instructions with onsite or offsite departments, internal or external to the company as directed. The weights listed in Essential Functions will vary as size and needs of the department change.
+ All team members are expected to work with Supervisors and Management to cross-train and develop proficiency across all functional areas of the job.
+ Process letter requests by manual or automated databases, typing customer service notes in system, pulling Rx, and processing member correspondence.
+ Pull requests, rescan, and work with RPh to obtain appropriate documentation to resolve request.
+ Controls work includes data input / validation, Quality Assurance (QA), Prescriber and Patient outreach, and working with RPh and Pharmacy per work instructions, P&P, management direction, or any national or state regulations.
+ Participate in Lean and Continuous Improvement efforts internal and external to the department.
+ Perform all QA tasks as identified.
+ Complete and process data for reporting needs.
+ Prepare and organize work for storage both on and offsite.
**What you will need:**
+ HS Diploma or GED required.
+ Valid MO Pharmacy technician license registration required.
+ Minimum of 1 year of relevant experience as a Pharmacy Technician.
+ Certified Pharmacy Technician or NHA preferred.
+ Strong computer skills Word and Excel.
+ Self-motivator with strong organizational skills, attention to detail, and exceptional time management skills.
+ Effective written and oral communication skills.
**What we Offer:**
+ Health coverage effective day 1 (including medical, dental, vision).
+ 401(k) plan with company match.
+ Holiday Pay and Paid Time Off.
+ Education/Certification Program (Grow to Thrive).
+ Career Growth and Advancement opportunities.
**Physical Requirements:**
+ Stand for lengthy periods
+ Lift up to 50 lbs. occasionally and 20 lbs. frequently
+ Perform repetitive motion with fingers, hands, and arms
+ Work may be in confined areas close to machinery
+ Work may be performed in an environment with varying levels of noise
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

The Account Management (IC) Sr. Manager is responsible for leading the strategic direction of a book of clients as well as providing leadership to the dedicated client account team. The Sr. Manager will also take on direct client-facing responsibilities to help with overall retention and strategic organizational goals. This role is accountable to ensure service excellence on behalf of their clients across all Express Scripts departments and serves as an escalation point for clients and internal teams. The Director works with the team to proactively monitor and identify pharmacy trends to recommend appropriate solutions to clients. Responsibilities include, but are not limited to, ensuring team proactively delivers and communicates the effectiveness of Express Scripts and Cigna core services, monitor trends, coordinates timely issue resolution and drive service excellence. The primary measures of performance are outlined in the annual business scorecard by way of client satisfaction, client retention results and new solutions margin expansion.
**ESSENTIAL FUNCTIONS**
+ Coach, mentor and support the development of a team of sales job family roles.
+ Drive service excellence on behalf of their individual book of business and business division; proactively support, supervise and oversee the team to ensure day-to-day core service deliverables are met and contributes to the strategic planning for client renewal and retention strategies.
+ Serve as a point of escalation for the team on issues of service breakdown or operational concern; act as a liaison to the various internal partners to ensure efficient, effective resolution; provide proactive consultation related to service opportunities. Identify and champion process improvement initiatives when applicable to support client growth and retention.
+ Translate broad theories and strategies into clear, actionable objectives; champion cross functional initiatives; communicate progress and key milestones to appropriate internal partners and key divisional business leaders
+ Work with team members and underwriting to ensure we secure client renewals and improve business financial position
+ Works with internal and external business partners to ensure that account expectations are met.
+ Actively engage and support in new sales opportunities.
+ Stays abreast of marketplace trends and competitive landscape in order to best position retention and growth efforts across the team and division
**QUALIFICATIONS**
+ College degree in business or equivalent work experience
+ At least 10 yrs relevant experience namely in an Account Management, Service, or Sales function to include 5 - 7 years management or leadership experience required
+ Ideal candidate has experience leading teams and cross functional work groups in person and remotely.
+ Proficient PC skills including Microsoft Word, Excel, and PowerPoint
+ Financial Acumen - Knowledge of PBM financials, margin drivers and pricing
+ Knowledge of the PBM industry
+ Superior verbal and written communication skills are essential
+ Negotiating and strong leadership skills are essential
+ Developed organizational, analytical, interpretative and time management skills
+ Travel required to support divisional strategic planning initiatives and client related meeting as needed.
ABOUT THE DEPARTMENT
As a member of the Sales and Account Management team, you're the face of Express Scripts for our clients. Your team is responsible for relationship building, winning new business and retaining clients. You'll educate clients on how our benefit offerings can help them achieve their business goals and make recommendations on products and services to best serve their members.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

POSITION SUMMARY
The Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core client account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day client relationship. Accountable for core service delivery for clients working cross-functionally with all operational. The Account Manager proactively reviews performance metrics to promote client satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations. Collaborates with Account Directors on client activity, expectations, and service needs.
ESSENTIAL FUNCTIONS
Manages day to day client relationships through comprehensive knowledge of client's benefit plan and product offerings.
Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services.
Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, product upsells, new groups, terminations and escalated issues.
Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and quality standards.
Lead client centric team meetings to review operational performance against client's expectations and needs.
Presentation of operational performance metrics to clients on a monthly and/or quarterly basis to show specific performance measures in comparison with the book of business to promote client satisfaction, client retention and upsell opportunities.
QUALIFICATIONS
Bachelor's degree in related field or 11+ years of experience.
5+ years relevant experience with Bachelor's Degree or Master's degree and 3+years of relevant experience.
Excellent PC skills including Microsoft Office and Internet experience.
Excellent verbal and written communication and presentation skills.
Strong analytical and problem solving skills.
Strong focus on book of business client satisfaction and client retention results.
Demonstrated ability managing projects, utilizing proven project management processes.
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
Ability to travel overnight up to 20%.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 73,500 - 122,500 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._

The Account Executive manages the overall contract and relationship with existing complex clients and their consultants. This position is the owner of the strategic renewal plan, development of long term account strategy and leads the growth & retention of current clients. The Account Executive is responsible for leading the identification of business solutions that meet client needs and incorporating such into the annual SPARC (Strategic Planning & Review Consultation) using their in depth knowledge and specialized expertise. They are also responsible for client retention, customer satisfaction and achieving corporate strategic goals relative to their book of business. The Account Executive serves as the client expert and a resource for others within the organization. They share best practices to contribute to development of others and provide forward-thinking leadership designed to move the business forward and lead projects/corporate initiatives.
ESSENTIAL FUNCTIONS
Sales Ability/Selling: Uses influence & persuasion to gain the support & commitment of others. Advocates and uses relationship building to obtain support. Convinces others to take action. Negotiates skillfully in tough situations. Responds effectively to positions/reactions of others. Efficiently & effectively sells solutions. Uses structured training to educate and influence clients, customers, & consultants.
Maximizes Results: Systematically manages accounts to maximize results. Consistently meets or exceeds sales targets through personally controlling the critical aspects of the sales and delivery processes. Leads & coordinates overall team effort. Driven to win customers' attention and treats their business as an honor, never letting them feel taken for granted. Produces by increasing profitable sales to existing accounts. Concentrates on finding avenues to generate increased sales from established accounts.
Uses broad knowledge of multiple business areas and the marketplace to advance the organization's goals. Knows how the business works and how organization makes money. Keeps up with current and possible future policies, practices, innovations, and trends in the organization, with the competition, and in the marketplace. Conducts/Uses financial analysis to generate, evaluate, and act on strategic options and opportunities. Has clinical knowledge and can apply understanding in interactions with clients.
Customer Focus: Builds strong customer relationships & delivers customer-centric solutions. Gains insight into customer needs and helps ensure a better member experience. Identifies opportunities to benefit the customer. Builds/Delivers solutions that meet the customer's expectations. Builds and maintains effective customer relationships. Balances short & long term relationship needs to effectively execute renewal strategy & organic growth. Gains the confidence & trust of others through honesty, integrity, authenticity, & reliability.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings. Attentively listens to others and adjusts message as needed. Adjusts to fit the audience and the message. Provides timely and accurate information to others. Promotes customer relations by soliciting feedback both internally and externally. Proactively anticipates communication needs in order to remove ambiguity.
Manages Complexity: Makes sense of complex, high quantity, & sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations. Acquires data from multiple sources and collaboratively works cross functionally when solving problems and creating solutions. Uncovers root cause of issue. Evaluates risks/benefits of different solution options. Anticipates & balances the needs of multiple stakeholders, recognizing & addressing different communication styles. Secures & deploys resources effectively & efficiently.
QUALIFICATIONS
Bachelor's degree in related field or 14+ years of experience.
8+ years of relevant experience with Bachelor's degree or Master's degree with 6+ years relevant experience.
Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
Strong Project management skills.
Superior verbal and written communication and presentation skills.
Ability to negotiate, lead others, organize, analyze and interpret information.
Ability to travel as needed to meet goals.
Market Range : $82,500 - $137,500
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

POSITION SUMMARY

The Account Manager is responsible for ensuring clients and patients receive superior service. Key member of the core client account team is responsible for overall satisfaction and retention of assigned book of business. Manages the day-to-day client relationship. Accountable for core service delivery for clients working cross-functionally with all operational. The Account Manager proactively reviews performance metrics to promote client satisfaction, profitability, and retention. Utilizes technology, tools, processes and resources to anticipate and exceed clients needs and expectations. Collaborates with Account Directors on client activity, expectations, and service needs.

ESSENTIAL FUNCTIONS

Manages day to day client relationships through comprehensive knowledge of client's benefit plan and product offerings.
Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services.
Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, product upsells, new groups, terminations and escalated issues.
Accountable for new group and specific product implementations; including establishing and leading internal meetings to ensure collaboration and attention to detail throughout the process in order to meet expected timelines and quality standards.
Lead client centric team meetings to review operational performance against client's expectations and needs.
Presentation of operational performance metrics to clients on a monthly and/or quarterly basis to show specific performance measures in comparison withthe book of business to promote client satisfaction, client retention and upsell opportunities.

QUALIFICATIONS
Bachelor's degree in related field or 11+ years of experience.
5+ years relevant experience with Bachelor's Degree or Master's degree and 3+years of relevant experience.
Excellent PC skills including Microsoft Office and Internet experience.
Excellent verbal and written communication and presentation skills.
Strong analytical and problem solving skills.
Strong focus on book of business client satisfaction and client retention results.
Demonstrated ability managing projects, utilizing proven project management processes.
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
Ability to travel overnight up to 20%.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 73,500 - 122,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.