40 Fairview Ridges Hospital jobs in Lakeville
Patient Care Coordinator
Posted 1 day ago
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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am to 7:00pm CST Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
We offer 6 weeks of training. The hours during training will be any 8-hour shift between 8:00 am - 4:30 pm CST, Monday - Friday.
**Primary Responsibilities:**
+ Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
+ Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
+ Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
+ Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
+ Ability to work any of our 8-hour shift schedules during our normal business hours of 7:00am to 7:00pm Monday - Friday. It may be necessary, given the business need, to work occasional overtime
**Preferred Qualifications:**
+ 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
+ Health care experience
**Telecommuting Requirements:**
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
**Soft Skills:**
+ Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
+ Skilled in problem solving to quickly assess current state and formulate recommendations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO
Patient Care Coordinator
Posted 3 days ago
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Job Description
Primary Responsibilities:
· Answer incoming phone calls from customers (i.e. members, providers, facilities) in a call center setting and identify the type of assistance needed (i.e. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits, and claims information)
· Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
· Deliver information and answer questions in a positive manner to facilitate strong relationships with members and providers
· Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
· Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
· Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, and attendance
· Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
· Strong communication skills, empathy
· Critical thinking skills to problem solve and resolve customer concerns
Requirements
Required Qualifications:
+ MUST HAVE CUSTOMER SERVICE AND HEALTHCARE EXPERIENCE!
+ High School Diploma / GED (or higher) OR equivalent work experience
+ Familiarity with computer and Windows personal computer applications, which includes the ability to navigate and learn new and complex computer system applications
+ Ability to work any 8-hour shift schedule (shifts will be assigned) between the hours of 7:00 AM - 9:00 PM CST (Central Standard Time zone) including the flexibility to work occasional overtime based on business need
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Patient Care Coordinator
Posted today
Job Viewed
Job Description
Job Description
Description:
Hello from Clear Lakes Dental!
We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for full time Patient Care Coordinators (PCC). We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!
Clear Lakes Dental's Commitment to Our Team: - We understand growth is important. Therefore, CLD is always looking for talented team members. This may be an entry level position, but this is where it starts! Team Members who learn our systems ADVANCE! CLD is growing quickly and offers individual promotion opportunities for a lasting career for our team members!-Typically, our high performing team members get promoted to the next level within 3-6 months. Compensation:- Starting pay of $16! We have incremental pay up to $18.50 and unlimited bonus on top of that!- Pay is based on portrayed skill length, not length of time at any company or experience.
Responsibilities:
- Answer incoming calls
- Schedule appointments appropriately
- Verify all insurance as needed via online or phone
- Contact patients as necessary for follow up appointments
These are the main roles. All of this is completed in a team environment! CLD team members are patient and organized in order to smoothly sort out potential obstacles in a timely manner, creating a calm environment for the patients, the team and yourself!
Comprehensive Benefit package: - Paid training!- Paid time off- Paid Holidays- 401K- Work/Life Balance. NO WEEKENDS!- Administrative support. We are about teamwork!
Requirements:
Patient Care Coordinator
Posted today
Job Viewed
Job Description
Job Description
Description:
Hello from Clear Lakes Dental!
We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full time/part time Patient Care Coordinator (PCC). We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!
Position Title: Patient Care Coordinator
Status: Full-Time – Non- Exempt Hourly Professional
Report to: Dental Operations Manager (DOM)
Supervisor: Assistant Patient Support Team Manager (APSTM)
Job Overview
As a Patient Care Coordinator you will play an important role in working with our clinical team. You will schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. This role is critical to the success of our patients and practice. You will provide exceptional customer service to all individuals calling into the clinic.
Compensation: $16.00, plus we have a bonus program that is unlimited.
Responsibilities and Duties
- Greet patients by phone, schedule their appointments within the scheduling software (FUSE) and create a positive, welcoming experience.
- Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow.
- Uploading the necessary documents into patients profile
- Ensuring all dental insurance is active for the current month
- Ensuring all dental history is accurate
- Obtaining necessary insurance benefits and eligibility
- Register new patients and maintain accurate patient records.
- Copy and scan documents into patients’ charts.
- Request chart/patient transfers.
- Record patient issues/conversations in communication log or chart.
- Contact patients for follow up appointments.
- Maintains patient confidentiality.
Qualifications
- 1 year of customer service experience.
- Must be able to handle a fast paced environment.
- Strong written and oral communication skills.
- Demonstrated ability to manage complex operational matters.
- Highly motivated and self starter attitude.
- Energetic, engaging personality.
- Enjoy working with people.
- Proficient with computers (typing 50-60 wpm).
- Bilingual in Spanish, Somali, Oromo or Hmong a plus.
Hours
8:45 a.m. to 5:30 p.m. CST - with 1 hour lunch break rotating
Requirements:
Patient Care Coordinator
Posted today
Job Viewed
Job Description
Job Description
Description: Patient Care CoordinatorRobbinsdale, MN
Clear Lakes Dental provides exceptional care in preventative, restorative and other dental services in the Twin Cities and Western Wisconsin. Started in 2017, we currently have two office locations – Robbinsdale & East St Paul – with more offices to open during 2023.
What We Are Looking For
Enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full-time Patient Care Coordinator. PCCs will enjoy the excitement of a high quality, fast paced practice. We have a strong team. Best of all, there is NO prior dental office experience needed and we provide 100% fully paid training!
What We Offer
Competitive hourly rate starting at $16.00. Incremental raises based on performance (not time) up to $18.50. Plus, we have a bonus program that is unlimited.
We offer a competitive benefit package that includes:
- Health & Dental coverage
- Paid Time Off
- Paid Holidays
- 401K
- Free snacks
- Work/Life Balance. NO WEEKENDS!
Clear Lakes Dental's Commitment to Our Team
- We understand growth is important. Therefore, CLD is always looking for talented team members. This may be an entry level position, but this is where it starts! Team Members who learn our systems ADVANCE! CLD is growing quickly and offers individual promotion opportunities for a lasting career for our team members!
- Typically, our high performing team members get promoted to the next level within 3-6 months.
Responsibilities
- Answer incoming calls
- Schedule appointments appropriately
- Verify all insurance as needed via online or phone
- Contact patients as necessary for follow up appointments
These are the main responsibilities, but there will be other duties as well. All of this is completed in a team environment! CLD team members are patient and organized so that they smoothly sort out potential obstacles in a timely manner, creating a calm environment for the patients, the team and yourself!
Qualifications
- Comfortable working with computers
- Energetic engaging personality
- Can do attitude and willingness to learn
- Enjoy working with people
Clear Lakes Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements:
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