5 Fulfillment Center Associates jobs in Etna
Group Supervisor Fulfillment Center
43110 Canal Winchester, Ohio
Walgreens
Posted 15 days ago
Job Viewed
Job Description
**Job Description:**
**Job Summary:**
Responsible for supervision of a designated teams and front-line leaders within the Centralized Services fulfillment center environment. Provides daily support to Centralized Services pharmacy fulfillment center team members and Function Leads to ensure they provide a first in class experience to Walgreens patients and customers. Through Function Leads, monitors and reviews the day-to-day work of team members.
**Job Responsibilities:**
+ Resolves and/or provides technical advice on complex or critical issues that have been escalated from Function
+ Determines and initiates appropriate resolution for escalations. Reports issues/concerns to Group Manager when appropriate.
+ Supervises daily activities of all team members and Function Leads for scheduled shift and provides feedback and coaching of team members according to quality standards. May intercede on communication with difficult customers or patients.
+ Responsible for coaching and developing the Centralized Services team members and Function Leads.
+ Conducts performance reviews with team members, identifies opportunities for development, and recommends sustainable solutions to achieve necessary results.
+ Continues to look for ways to improve current processes with enhancements and ideas. Makes recommendations on process improvement to Group Manager.
+ Maintains working relationships and cooperates actively with all levels and areas of management to ensure that the objectives of the department and company are met.
+ Responsible for ensuring compliance with federal, state, and local laws, as well as company and facility policies and procedures. Maintains standards of performance in accordance with policies and procedures (e.g., HIPAA guidelines/regulations, insurance, and fraud abuse guidelines, required productivity levels, timeliness expectations, etc.)
About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Group Supervisor Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH, -M
**External Basic Qualifications:**
+ Bachelor's Degree OR High school diploma/GED and at least 4 years of experience working in a fulfillment, logistics or centralized service setting.
+ Ability to be licensed as a Pharmacy Technician by the state Board of Pharmacy or nationally recognized certification agency within the state mandated timeline and PTCB Certified within twelve months of placement in position.
+ Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Experience building and maintaining relationships within a team, coaching, mentoring, and training staff.
+ Experience with MS Office Suite.
**Preferred Qualifications:**
+ Experience applying knowledge of Workforce Management Systems (WMS)
+ Bi-lingual in English and Spanish.
+ Experience working in a pharmacy fulfillment setting.
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
**Job Summary:**
Responsible for supervision of a designated teams and front-line leaders within the Centralized Services fulfillment center environment. Provides daily support to Centralized Services pharmacy fulfillment center team members and Function Leads to ensure they provide a first in class experience to Walgreens patients and customers. Through Function Leads, monitors and reviews the day-to-day work of team members.
**Job Responsibilities:**
+ Resolves and/or provides technical advice on complex or critical issues that have been escalated from Function
+ Determines and initiates appropriate resolution for escalations. Reports issues/concerns to Group Manager when appropriate.
+ Supervises daily activities of all team members and Function Leads for scheduled shift and provides feedback and coaching of team members according to quality standards. May intercede on communication with difficult customers or patients.
+ Responsible for coaching and developing the Centralized Services team members and Function Leads.
+ Conducts performance reviews with team members, identifies opportunities for development, and recommends sustainable solutions to achieve necessary results.
+ Continues to look for ways to improve current processes with enhancements and ideas. Makes recommendations on process improvement to Group Manager.
+ Maintains working relationships and cooperates actively with all levels and areas of management to ensure that the objectives of the department and company are met.
+ Responsible for ensuring compliance with federal, state, and local laws, as well as company and facility policies and procedures. Maintains standards of performance in accordance with policies and procedures (e.g., HIPAA guidelines/regulations, insurance, and fraud abuse guidelines, required productivity levels, timeliness expectations, etc.)
About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Group Supervisor Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH, -M
**External Basic Qualifications:**
+ Bachelor's Degree OR High school diploma/GED and at least 4 years of experience working in a fulfillment, logistics or centralized service setting.
+ Ability to be licensed as a Pharmacy Technician by the state Board of Pharmacy or nationally recognized certification agency within the state mandated timeline and PTCB Certified within twelve months of placement in position.
+ Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Experience building and maintaining relationships within a team, coaching, mentoring, and training staff.
+ Experience with MS Office Suite.
**Preferred Qualifications:**
+ Experience applying knowledge of Workforce Management Systems (WMS)
+ Bi-lingual in English and Spanish.
+ Experience working in a pharmacy fulfillment setting.
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
View Now
0
Function Lead, Fulfillment Center
43110 Canal Winchester, Ohio
Walgreens
Posted 15 days ago
Job Viewed
Job Description
**Job Description:**
**Job Summary:**
Responsible for acting as the front-line leader for Centralized Services pharmacy fulfillment center. Provides daily support to Centralized Services team members to ensure they provide a first in class experience to Walgreens patients and customers. Serves as an escalation point of contact for complex or critical issues. Assigns, monitors and reviews the day-to-day work of team members and provides technical guidance. Ensures all matters are routed to the appropriate party or resolved.
**Job Responsibilities:**
+ Resolves and/or provides technical advice on complex or critical issues that have been escalated from Senior level roles. Serves as a resource for all representatives. Seeks guidance from Group Supervisor for the most complex and critical issues, questions, or problems.
+ Supervises daily activates of all team members for scheduled shift and provides feedback and coaching of team members according to quality standards. Reports any necessary issues or concerns to Group Supervisor.
+ Plans, prioritizes, organizes, and completes work to meet established objectives.
+ Monitors trends and notifies Group Supervisor of recurring or high priority issues.
+ Maintains records of customer and/or client interactions, records details, complaints, comments, and action taken. Responds to escalated inquiries or to notify them of investigation results and planned adjustments.
+ Continues to look for ways to improve current processes with enhancements and ideas.
+ Monitors team member performance by observing employee demeanor, technical accuracy, and conformity to company policies. Improves performance of the department by building team morale, motivating team members, and using constructive coaching.
+ Identifies areas where additional development is needed and makes recommendations on how to achieve necessary results.
+ Responsible for ensuring compliance with federal, state, and local laws, as well as company and facility policies and procedures. Maintains standards of performance in accordance with policies and procedures (e.g., HIPAA guidelines/regulations, insurance, and fraud abuse guidelines, required productivity levels, timeliness expectations, etc.).
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Function Lead, Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH, -M
**External Basic Qualifications:**
+ High school diploma/GED and at least two years of experience working in a pharmacy, retail OR fulfillment task-oriented environment.
+ Willing to obtain a Board of Pharmacy technician license within the state mandated timeline OR currently holds a Board of Pharmacy technician license.
+ Experience in identifying operational issues and recommending and implementing improvements to resolve problems.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online).
**Preferred Qualifications:**
+ Bi-lingual in English and Spanish.
+ Licensed as a Pharmacy Technician by the state Board of Pharmacy or nationally recognized certification agency and PTCB Certified.
+ Process improvement, Lean or Six Sigma experience in a logistics setting.
+ Experience in a facility that utilizes pharmacy dispensing technology
+ Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
+ Experience building and maintaining relationships within a team.
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
**Job Summary:**
Responsible for acting as the front-line leader for Centralized Services pharmacy fulfillment center. Provides daily support to Centralized Services team members to ensure they provide a first in class experience to Walgreens patients and customers. Serves as an escalation point of contact for complex or critical issues. Assigns, monitors and reviews the day-to-day work of team members and provides technical guidance. Ensures all matters are routed to the appropriate party or resolved.
**Job Responsibilities:**
+ Resolves and/or provides technical advice on complex or critical issues that have been escalated from Senior level roles. Serves as a resource for all representatives. Seeks guidance from Group Supervisor for the most complex and critical issues, questions, or problems.
+ Supervises daily activates of all team members for scheduled shift and provides feedback and coaching of team members according to quality standards. Reports any necessary issues or concerns to Group Supervisor.
+ Plans, prioritizes, organizes, and completes work to meet established objectives.
+ Monitors trends and notifies Group Supervisor of recurring or high priority issues.
+ Maintains records of customer and/or client interactions, records details, complaints, comments, and action taken. Responds to escalated inquiries or to notify them of investigation results and planned adjustments.
+ Continues to look for ways to improve current processes with enhancements and ideas.
+ Monitors team member performance by observing employee demeanor, technical accuracy, and conformity to company policies. Improves performance of the department by building team morale, motivating team members, and using constructive coaching.
+ Identifies areas where additional development is needed and makes recommendations on how to achieve necessary results.
+ Responsible for ensuring compliance with federal, state, and local laws, as well as company and facility policies and procedures. Maintains standards of performance in accordance with policies and procedures (e.g., HIPAA guidelines/regulations, insurance, and fraud abuse guidelines, required productivity levels, timeliness expectations, etc.).
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Function Lead, Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH, -M
**External Basic Qualifications:**
+ High school diploma/GED and at least two years of experience working in a pharmacy, retail OR fulfillment task-oriented environment.
+ Willing to obtain a Board of Pharmacy technician license within the state mandated timeline OR currently holds a Board of Pharmacy technician license.
+ Experience in identifying operational issues and recommending and implementing improvements to resolve problems.
+ Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online).
**Preferred Qualifications:**
+ Bi-lingual in English and Spanish.
+ Licensed as a Pharmacy Technician by the state Board of Pharmacy or nationally recognized certification agency and PTCB Certified.
+ Process improvement, Lean or Six Sigma experience in a logistics setting.
+ Experience in a facility that utilizes pharmacy dispensing technology
+ Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
+ Experience building and maintaining relationships within a team.
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
View Now
1
Certified Pharmacy Technician Fulfillment Center
43110 Canal Winchester, Ohio
Walgreens
Posted 15 days ago
Job Viewed
Job Description
**Job Description:**
**Job Summary:**
Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.
**Job Responsibilities:**
+ Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
+ Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
+ Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
+ Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
+ Provides assistance to Pharmacists, both those in the facility and those at other locations.Identifies and communicates issues to senior level staff as appropriate.
+ Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Certified Pharmacy Technician Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH, -M
**External Basic Qualifications:**
+ High School Diploma or GED.
+ PTCB or Except certification.
+ Must be fluent in reading, writing, and speaking English.
+ Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
+ Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
+ Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
+ Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
+ Willing and able to carry up to 50 pounds with or without reasonable accommodation.
+ Willing and able to work a flexible shift.
+ 18 years of age or older.
**Preferred Qualifications:**
+ At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
+ Experience providing customer service to internal and external customers, including meetingquality and productivity standards for services.
+ Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formattingdocuments).
We will consider employment of qualified applicants with arrest and conviction records.
#VHDEI
**Shift:**
**Store:**
**Job Summary:**
Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.
**Job Responsibilities:**
+ Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
+ Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
+ Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
+ Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
+ Provides assistance to Pharmacists, both those in the facility and those at other locations.Identifies and communicates issues to senior level staff as appropriate.
+ Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Certified Pharmacy Technician Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH, -M
**External Basic Qualifications:**
+ High School Diploma or GED.
+ PTCB or Except certification.
+ Must be fluent in reading, writing, and speaking English.
+ Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
+ Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
+ Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
+ Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
+ Willing and able to carry up to 50 pounds with or without reasonable accommodation.
+ Willing and able to work a flexible shift.
+ 18 years of age or older.
**Preferred Qualifications:**
+ At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
+ Experience providing customer service to internal and external customers, including meetingquality and productivity standards for services.
+ Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formattingdocuments).
We will consider employment of qualified applicants with arrest and conviction records.
#VHDEI
**Shift:**
**Store:**
View Now
2
Fulfillment Center Delivery Driver - Columbus
43081 Westerville, Ohio
Kroger Delivery
Posted 17 days ago
Job Viewed
Job Description
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- Valid driver's license
- Excellent communication and customer service skills
- Must annually pass a DOT regulated medical exam
- Must have a good driving record
- Ability to operate a delivery van and handheld tablet device
- Must be able to lift up to 50 lbs. with or without reasonable accommodation
- Must be at least 21 years old
- May require chauffer's license in some states
Desired Previous Job Experience/Education:
- High School Diploma or GED
- Any customer service experience
- Any deliver driver experience
- Provide excellent customer service while delivering orders to the customer
- Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
- Ensure a high degree of professionalism and personal presentation when interacting with customers
- Drive a company vehicle safely and in accordance to Kroger's driving standards
- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
- Control and maintain an accurate record of customer deliveries
- Assist fellow drivers that may encounter difficulties while out delivering
- Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
- Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
- Complete pre-inspections check of company vehicle before use and report any defects to supervisor
- Operate company provided technology devices for mapping and customer interaction
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Apply Now
3
Senior Certified Pharmacy Technician Fulfillment Center
43110 Canal Winchester, Ohio
Walgreens
Posted 15 days ago
Job Viewed
Job Description
**Job Description:**
Job Summary
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience.
Job Responsibilities
Customer Experience
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
+ Develops strong relationships with most valuable customers.
Operations
+ Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
+ Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data reviewing Rx KPIs with Store Manager and Healthcare Supervisor.
+ May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
+ Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
+ Supports execution of Pickup program.
+ Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
+ Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
Training & Personal Development
+ Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.
+ Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Senior Certified Pharmacy Technician Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH, -M
**External Basic Qualifications:**
+ State board of pharmacy licensure active and in good standing
+ PTCB or ExCPT certification except in Puerto Rico
+ One year of work experience as a pharmacy technician in a retail fulfillment or hospital setting
+ Must be fluent in reading writing and speaking English Except in Puerto Rico
+ Requires willingness to work flexible schedule including evening and weekend hours.
+ Must have three months prior work experience with Walgreens with no written disciplinary action within the last 12 months. (internal candidates only)
**Preferred Qualifications:**
+ Prefer to have prior work experience with Walgreens
+ Prefer basic math skills counting measuring and weighing medications
+ Prefer basic level PC skills for example start up and shut down computer use mouse to point and click start and close programs switch between programs save files print documents and or access information on line
+ Prefer knowledge of inventory control
We will consider employment of qualified applicants with arrest and conviction records.
#VHDEI
**Shift:**
**Store:**
Job Summary
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience.
Job Responsibilities
Customer Experience
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
+ Develops strong relationships with most valuable customers.
Operations
+ Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
+ Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
+ Assists pharmacists in scheduling and maintaining work flow.
+ Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
+ Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
+ Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
+ Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
+ Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
+ Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
+ Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data reviewing Rx KPIs with Store Manager and Healthcare Supervisor.
+ May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
+ Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
+ Supports execution of Pickup program.
+ Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
+ Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
Training & Personal Development
+ Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.
+ Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Senior Certified Pharmacy Technician Fulfillment Center
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Customer Contact Center
**Full Store Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH 43110
**Full District Office Address:** 6275 WINCHESTER BLVD,CANAL WINCHESTER,OH, -M
**External Basic Qualifications:**
+ State board of pharmacy licensure active and in good standing
+ PTCB or ExCPT certification except in Puerto Rico
+ One year of work experience as a pharmacy technician in a retail fulfillment or hospital setting
+ Must be fluent in reading writing and speaking English Except in Puerto Rico
+ Requires willingness to work flexible schedule including evening and weekend hours.
+ Must have three months prior work experience with Walgreens with no written disciplinary action within the last 12 months. (internal candidates only)
**Preferred Qualifications:**
+ Prefer to have prior work experience with Walgreens
+ Prefer basic math skills counting measuring and weighing medications
+ Prefer basic level PC skills for example start up and shut down computer use mouse to point and click start and close programs switch between programs save files print documents and or access information on line
+ Prefer knowledge of inventory control
We will consider employment of qualified applicants with arrest and conviction records.
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