372 Functional Analysis jobs in the United States
ServiceNow Techno-Functional Analyst - HRSD and Colleague Experience

Posted 5 days ago
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As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
We are seeking a highly motivated and skilled ServiceNow Techno-Functional Analyst specialized in HRSD to be part of our Colleague Experience team. The ServiceNow HRSD Techno-Functional Analyst will be responsible for gathering business requirements, designing and maintaining all HRSD applications (except for Knowledge Management and the Portal).
This role requires a strong understanding of HR Service Delivery (HRSD) principles and the ability to collaborate with cross-functional teams to deliver business process improvements. The ideal candidate will have experience in ServiceNow HRSD with strong knowledge of configurations and best practices.
Responsibilities:
+ Collaborates with stakeholders to gather and analyze business requirements, translating them into technical specifications and solutions within ServiceNow HRSD.
+ Leads the design, documentation and show backs of ServiceNow HR Services, Record Producers, SLAs, Lifecycle Events and Journeys.
+ Provides expert guidance and best practices for utilizing ServiceNow HRSD applications and capabilities to drive business process optimization.
+ Leads and performs data analysis and reporting to support decision-making and identify improvement opportunities across platform.
+ Collaborates with HRSD process owners, product owner, developers and other stakeholders to improve existing services and processes.
+ Develops and maintains detailed business requirements documentation, including design specifications, test plans, and deployment procedures.
+ Provides training and support to users for new or modified features and functionalities.
+ Stays current with industry trends and advancements in ServiceNow technology to continually improve service offerings
+ Develop and manage documentation, including design workbooks and test scenarios.
+ Support user acceptance testing (UAT) and maintain clear communication with stakeholders.
**Required Qualifications**
+ 5 + years of experience in HR Operations
+ 5+ years' experience designing, configuring and maintaining ServiceNow HRSD applications
+ 3+ years' experience with backlog, demand, and incident management
+ 2+ years' demonstrated problem-solving skills
+ 2+ years' experience effectively communicating and collaborating in a diverse team environment
**Preferred Qualifications**
+ ServiceNow certifications (such as Certified System Administrator or Certified Implementation Specialist)
+ Technical background
+ Strong attention to detail
**Education**
+ Bachelor's degree in human resources, Computer Science, Information Technology, or a related field
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$83,430.00 - $222,480.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 09/29/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Business Analysis
Posted 18 days ago
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Job Description
- Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
- Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
- Determine and develop user requirements for systems in production, to ensure maximum usability
- Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
- Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
- Five or more years of experience in analytics and systems development
- High proficiency with SQL and database management
- Proven analytical abilities
- Experience in generating process documentation and reports
- Excellent communication skills, with an ability to translate data into actionable insights
- Bachelor’s degree (or equivalent) in information technology or computer science
- Strong working knowledge of relevant Microsoft applications, including Visio
- Proven ability to manage projects and user testing
- Extensive experience with data visualization
- High proficiency in technical writing
Company Details
Business Analysis
Posted 20 days ago
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Job Description
We are seeking a talented Business Analyst to join our Human Resources team at Singlomax Apparel. The ideal candidate will be responsible for analyzing HR data, identifying trends, and providing insights to drive strategic decision-making within the department.
Major Responsibilities and Objectives:- Collect and analyze HR data to identify trends and patterns
- Develop reports and presentations to communicate findings to HR leadership
- Collaborate with HR team members to identify areas for improvement and recommend solutions
- Support the implementation of new HR initiatives and programs
- Conduct research on industry best practices and benchmarking data
- Bachelor's degree in Business Administration, Human Resources, or related field
- Proven experience as a Business Analyst or similar role
- Strong analytical skills with the ability to interpret data and draw meaningful conclusions
- Excellent communication and presentation skills
- Proficiency in Microsoft Excel, PowerPoint, and other data analysis tools
- Ability to work independently and as part of a team
Company Details
Business Analysis
Posted 22 days ago
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Job Description
Description
Eye Homes, Inc is looking for an analytical and detail-oriented Business Analyst to join our innovative team. In this crucial role, you will be responsible for evaluating our business processes, identifying areas for improvement, and recommending solutions that enhance operational efficiency and drive strategic growth. You will work closely with various stakeholders to gather requirements, analyze data, and create detailed documentation that informs decision-making and strategic initiatives. Your insights will help shape our business strategies and ensure that we meet the needs of our clients effectively. If you are passionate about using data to drive business success and possess a strong ability to communicate complex information clearly, we invite you to apply for this exciting opportunity.
- Gather and analyze business requirements from stakeholders and translate them into functional specifications.
- Conduct market research and competitor analysis to inform business strategies.
- Identify process gaps and inefficiencies, proposing actionable solutions.
- Collect, analyze, and interpret data to support decision-making and strategic initiatives.
- Create and maintain documentation including reports, process maps, and project plans.
- Facilitate meetings and workshops to elicit feedback and ensure stakeholder engagement.
- Collaborate with IT and development teams to implement technology solutions that enhance business operations.
Format into sections and lists to improve readability
Avoid targeting specific demographics e.g. gender, nationality and age
No need to add a link to apply (one is added automatically)
Requirements
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Proven experience as a Business Analyst or in a similar analytical role.
- Strong understanding of business processes and operations, particularly within the real estate sector.
- Proficient in data analysis techniques and tools, with experience in data visualization.
- Excellent communication and presentation skills to convey complex ideas effectively.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
Company Details
Business Analysis
Posted 5 days ago
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Job Description
BSA/DA Responsibilities -1. 6-8 years of BSA experience in data analytics/data warehouse/data integration through agile environment with AML background and experience. 2. Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.4. Strong experience in data analysis, profiling, clean-up, data wrangling and validation. Hands-on experience building data quality checks and writing complex SQL queries.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Business Analysis
Posted 5 days ago
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Job Description
Elicit, document, and validate system and functional requirements from business stakeholders across healthcare operations such as claims, enrollment, billing, provider management, and utilization review, Design and maintain process flows, data mappings, and system interface specifications.Conduct GAP Analysis and impact assessments for systems enhancements, migrations, and compliance changes. Perform source to target data mapping and support integration of backend data sources into enterprise systems. Partner with development teams to translate requirements into technical specificationsCreate and execute test plans for functional, integration and regression testingSupport UAT, defect triaging, and deployment readiness for large scale releasesLeverage SQL, data querying techni
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Business Analysis
Posted 13 days ago
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Job Description
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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Business analysis
Posted 13 days ago
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Job description:
This role requires very strong Project management expertise. Someone who has been working as BA and recently moved into PM role or vice versa. Ideal candidate should have experience working both as BA and PM.
Functional BA with Strong domain expertise into Cards and Payments. Strong Project management skills required for this role.
Skill Requirements
1. Proficiency in business analysis methodologies, tools, and techniques.
2. Experience with agile methodologies such as scrum, kanban, or safe.
3. Strong analytical and problem-solving skills.
4. Excellent communication and stakeholder management abilities.
5. Ability to work effectively in a fast paced, collaborative environment.
6. Knowledge of process modeling, data analysis, and requirements management.
7. Certification in business analysis (e.g., cbap) and agile methodologies (e.g., certified scrum master) is a plus.
Specialist1 - Business Analysis
Posted 5 days ago
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Job Description
JD
Lead team scrums to define product vision roadmap and growth opportunities and communicate with stakeholders throughout the project
Collaborate with internal and external contacts to analyze needs and align product roadmap to strategic goals
Work closely with product managers and business teams to create and maintain product backlog according to business value or ROI
Remain up to date on trends and best practices for agile project management
Responsibilities
Plan and prioritize product development and product feature backlog
Develop detailed product feature specifications and ensure theyre clearly understood by relevant teams
Assess value develop cases and prioritize stories epics and themes to ensure work aligns with product strategy
Mitigate roadblocks to achieve sprint release goals
Lead the product release plans and set expectations for delivery of new functionalities
Serve as product ambassador internally and externally sharing knowledge and answering questions
Required skills and qualifications
6 years working as Business Analyst or Product Owner or a combination of both in Banking and Financial services industry
As a product Owner you will be expected to take a leading role in guiding the development of new features or redesigning of existing ones
Have strong SQL skills to create SQL queries and analyze and validate data ideally someone who has worked of large sets of data that are used by an organization or its individual members
Experience performing Data analysis tasks to make informed decisions about the success of products
Experience in AB testing to make data driven decisions and improve the performance of their products
Ability to communicate complex ideas clearly and concisely
Knowledge of DevOps
Should be well versed in Agile mode for SW Development
Ability to liaise with a very broad range of senior stakeholders
Good verbal and written Communication Skills
Ability to independently research analyze and recommend solutions to close open items and discrepancies
AML Experience good to have
Minimum 4 years of relevant banking experience in AML domain
Experience in AML Solutions Implementation
Sound knowledge and experience in Financial Risk Financial crime
Experience in Transaction Monitoring Sanction Screening
Excellent understanding of AML and Financial Market terminology
Hands on experience in AML Regulations Process
AML investigatory experience and analytical skills
Thorough knowledge of customer verification processing and customer identification procedure requirement
Mandatory Certification PMI Agile Certified Practitioner PMIACP
Skills
Mandatory Skills : AML/Fincrime/Fraud, BFS - Data Analysis
Business Analysis Intern
Posted 5 days ago
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Location: Goldfish Swim Schools - Westchester County, NY
Goldfish Swim Schools is looking for mature, driven, and detail-oriented college students to join our team as Business Analysis Interns . This role offers a unique opportunity to work closely with business executives to analyze and improve business processes while leveraging cutting-edge tools like ChatGPT , Excel , and advanced data visualization platforms to drive impactful decision-making.
About Us:
Goldfish Swim Schools is a leader in teaching children water safety and swimming skills in a fun, supportive, and professional environment. Our Westchester County locations are growing hubs of energy and innovation, where we aim to deliver the best for our customers and team.
What You'll Do:
As a Business Analysis Intern, you will:
- Collaborate with executives to evaluate, refine, and optimize business processes .
- Utilize tools like ChatGPT to assist with data analysis, content generation, and problem-solving .
- Develop and maintain dashboards and reports using Excel, Tableau, or similar visualization tools to provide actionable insights.
- Analyze trends and patterns in data to support strategic decision-making .
- Contribute to marketing and social media strategies as part of a holistic business improvement effort.
- Apply your IT and analytical expertise to implement tools that enhance operational efficiency.
- A current college student pursuing a degree in Business, Data Analytics, Information Systems, Marketing, or a related field.
- You must be located within the greater New York City metropolitan area and nearby Westchester County, NY
- Skilled at using tools such as Excel (advanced functions), ChatGPT, Tableau, or Power BI for analysis and presentation.
- Familiar with digital marketing and social media platforms -experience with tools like Canva, Hootsuite, or Mailchimp is a plus.
- Detail-oriented, organized, and able to work independently while collaborating with teams.
- Demonstrates maturity, professionalism, and a commitment to hard work and continuous learning .
- Experience in data storytelling using visualization tools.
- Understanding of AI tools like ChatGPT to streamline workflows and assist with operational insights.
- Strong interest or coursework in business process improvement and data-driven decision-making .
- Advanced knowledge of Excel (pivot tables, VLOOKUP, and data modeling).
- Strong communication and teamwork abilities.
- A proactive and problem-solving mindset with a willingness to tackle complex challenges.
- An opportunity to work on real-world projects that impact our business operations.
- Exposure to executive-level decision-making and innovative tools.
- Hands-on experience with data analysis, IT systems, and marketing strategies .
- A supportive and dynamic team environment where you can thrive.
How to Apply:
If you're ready to make a difference and enhance your skills, submit your resume and a cover letter detailing your experience with tools like ChatGPT, Excel, and data visualization platforms .
Why Join Goldfish Swim Schools? At Goldfish Swim Schools, we believe in the power of education and continuous learning. We're committed to providing a supportive and inclusive environment for our team members to grow both personally and professionally. We offer competitive compensation, opportunities for professional development, and a collaborative team culture where your creativity and ideas are valued. Join us and make a difference in the lives of children and families in our community! There are over 160 Goldfish Swim Schools nationally and we operate three growing schools in the Westchester County area with more on the way!
When you join Goldfish Swim School, you can expect a warm and welcoming environment. We are committed to training, educating, and supporting our people with integrity, compassion, and trust. See our video:
Compensation: $16.50 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion Not just a passion for kids or a passion for swimming.it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.