Government and Public Sector - Service Support Desk Analyst

77007 Houston, Texas EY

Posted 17 days ago

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Job Description

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.
**The opportunity**
Ernst & Young (EY) US Government and Public Sector (GPS) practice is a robust and emerging practice with tremendous potential for growth - and we are prepared to tap into that potential. Our US GPS practice combines an understanding of the public sector's diverse needs, focused on delivering improved public services, with private sector leading practices. We are seeing tremendous growth within the GPS team and there is a great need for rising leaders. Unprecedented challenges require us to be connected, responsive and insightful. Are you ready to join our team and help build a better working world?
We are seeking a **Service Support Desk Analyst** to support our growing team.
**Your key responsibilities**
+ Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:
+ Initiating the chain of trust for identity proofing and providing trusted services to confirm employer sponsorship, binding the applicant to their biometric, and validating the identity source documentation; and HSPD-12 Program and Card Management Support Services
+ Initializing PIV cards with appropriate software and data elements for the requested identity verification, personalize the cards with the identity credentials of authorized subjects, and deliver the personalized cards to the authorized subject along with appropriate instructions for protection and use.
**To qualify for the role, you must have**
+ Ability to work in a high-demand, fast-paced environment.
+ Excellent verbal, interpersonal, and written communications skills.
+ Able to effectively communicate technical requirements for programs.
+ Team oriented individual who is able to work with multiple sizes of groups or departments, as well as a diverse group of individuals
+ Strong oral and written communication skills and the ability to present a polished,
+ professional, and diplomatic image to clients
+ Willingness to work until the job is done- and commitment to the mission
+ Strong attention to detail and organization skills
+ Strong analytical and interpersonal skill (Software knowledge requirement)
+ Proficient in windows based software including Word, Excel, Power Point, Visio
+ Ability to work at every level of the organization, from team members to top level executives
+ Ability to work at every level of the organization, from team members to top level executives
+ US Citizenship required.
**Ideally, you'll also have**
+ **Clearance:** Active DHS clearance
**What we look for**
We're interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you'll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're serious about consulting and ready to take on some of our clients' most complex issues, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $32,900 to $4,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 39,600 to 61,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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Administrative Support Worker

77007 Houston, Texas ARAMARK

Posted 4 days ago

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Job Description

**Job Description**
The Administrative Support Worker-2nd Shift is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs
**Job Responsibilities**
Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors
Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.
Greets customers, clients, and employees; answers inquiries or directs calls where necessary
Maintain office memos and informative postings
Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
Prior administrative experience preferred
The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrates strong interpersonal skills, accuracy, and attention to detail
Requires frequent performance of repetitive motions with hands and/or arms
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
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Technical Support Specialist - Weekend Overnight - Government

77246 Houston, Texas Relativity

Posted today

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Posting Type

Remote

Job Overview

The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.

On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working to resolve issues and escalate tickets to other teams and verticals. It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements. You will inform management of important issues regarding personnel, performance, customer perception, and project statuses, and work with colleagues to ensure quality service. This role will report to the Manager of Customer Support. The working hours are Friday-Sunday 8pm-8am Central US (United States) Time, and the weekend overnight shift offers a compensation differential.

Please note: The first 3 months of onboarding will take place on the day shift: Monday - Friday, 8 am - 5 pm CT.

Due to specific customer contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated. Obtaining Public Trust clearance offers an additional compensation differential.

Job Description and Requirements

Your Role in Action: Technical Skills/Responsibilities

  • Use SQL applications and tools to run basic SQL queries

  • Respond to customer questions, problems, and work requests on a daily basis

  • Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers

  • Partner with senior level team members as needed to troubleshoot and resolve customer incidents

  • Have or develop the experience to capably perform the Technical Support Specialist position responsibilities

Policy and Procedure Skills

  • Follow appropriate procedures for creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data

  • Monitor assigned open tickets, contact customers, and update tickets on a timely basis

  • Provide responsive support to customers during normal shift hours, when scheduled for early and late shifts, and as identified for on-call or as requested by management. Early/Late shifts and on-call could be required of the qualified Technical Support Specialist staff

  • Complete all daily tasks and projects

  • Track time daily

Expectations of the Role

  • Provide excellent customer service using the communication methods designated by Relativity

  • Flexible to work a 12-hour Friday-Sunday shift from 8pm-8am CST with a 1-hour meal break, on-call schedule, or other time frames specified by management

  • Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding

  • Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries

  • Meet identified goals regarding customer service tech support metrics

  • Commitment to and consistent demonstration of core company values

Your Skills

  • Customer support experience

  • Customer-focused and ability to understand expectations

  • Direct experience supporting customers as a primary contact or lead using phone and email

  • Experience troubleshooting complex issues

  • SQL and Windows platform experience

  • Travel 10% of the time

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$54,000 and $80,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

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Logistics Team Administrative Support/Clerk

77246 Houston, Texas LHH Recruitment Solutions

Posted 9 days ago

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LHH is proactively seeking a highly organized and proactive Logistics Team Administrative Support/ Clerk to join our client's team on a contract basis in the Houston area. This role will provide essential administrative assistance to the logistics department to ensure smooth coordination and operations.

Job Title: Logistics Team Administrative Support/Clerk
Location: Houston area, Texas
Job Type: Contract
Schedule: Monday - Friday, 8 AM - 5 PM
Pay Rate: $22.00 - $8.00/hr (DOE)

As a Logistics Team Administrative Support specialist, you will assist the logistics team by managing documentation, coordinating schedules, tracking shipments, and supporting communication between vendors, carriers, and internal teams. The ideal candidate will have strong organizational skills, attention to detail, and experience working in a logistics or supply chain environment.

Key Responsibilities:
• Maintain and update logistics documentation, including shipping records, invoices, and delivery confirmations.
• Coordinate shipment schedules and communicate with carriers and vendors to ensure timely deliveries.
• Track orders and shipments, providing updates and resolving issues as needed.
• Support inventory management activities by coordinating with warehouse teams.
• Prepare reports related to logistics performance and shipment status.
• Assist with processing shipping paperwork and customs documentation.
• Facilitate communication between logistics, procurement, and other internal departments.
• Handle general administrative tasks such as filing, data entry, and correspondence.
• Support logistics projects and continuous improvement initiatives.
• Ensure compliance with company policies and regulatory requirements.

Qualifications:
• Education: High school diploma required; Associate's or Bachelor's degree preferred.
• Experience: 2+ years of experience in logistics, supply chain, or administrative support roles.
• Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook); experience with logistics or warehouse management systems is a plus.
• Communication: Strong verbal and written communication skills.
• Organization: Excellent organizational and multitasking abilities.
• Attention to Detail: Accurate and thorough in documentation and data management.
• Problem-Solving: Ability to identify and resolve logistics-related issues promptly.
• Teamwork: Able to collaborate effectively with cross-functional teams and external partners.
• Confidentiality: Handle sensitive logistics and business information with discretion.

What We Offer:
• Competitive hourly rate based on experience ($22.00 - $28.00 per hour).
• Opportu ity to support critical logistics operations in a dynamic environment.
• Collaborative and supportive team culture.
• Potential for contract extension or permanent hire based on performance.

If you're an organized and dependable professional with experience supporting logistics operations, we'd love to hear from you!

Pay Details: $22. 0 to 28.00 per hour

Search managed by: Laarnie Thompson

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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Administrative Support/Inventory Control Coordinator

77536 Deer Park, Texas Valvoline Global

Posted 1 day ago

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Job Description

**Why Valvoline Global Operations?**
At **Valvoline Global Operations** , we're proud to be **The Original Motor Oil** , but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of **Aramco** , one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.
With a global presence, we develop **future-ready products** and provide **best-in-class services** for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. **We are originality in motion.**
Our corporate values- **Care, Integrity, Passion, Unity, and Excellence** -are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:
- Treating everyone with care.
- Acting with unwavering integrity.
- Striving for excellence in all endeavors.
- Delivering on our commitments with passion.
- Collaborating as one unified team.
When you join **Valvoline Global** , you'll become part of a culture that celebrates creativity, innovation, and excellence. Together, we're shaping the future of automotive and industrial solutions.
**Careers for the Driven**
Valvoline has a rewarding opportunity as an **Inventory Control Coordinator/Administrative Support** . We whole-heartedly adopt a 'never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we're looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.
**How You'll Make an Impact**
The **Inventory Control Coordinator / Administrative Support** person supports the North American Operations Deer Park Texas Manufacturing site by effectively and efficiently coordinating the receipts of semi-trailers, unloading the trailers, and coordinating the put away of the received materials. This role is a key liaison between the Production Assistants, Blenders, and Packaging Technicians.
**Responsibilities Include**
+ Primary duties are answering phone calls and gate calls, checking visitors in and out, verifying information given, direct visitors to where they need to go, provide directions, answer general questions, and redirect phone calls as needed.
+ This person will monitor the payroll system to ensure there are no missing time punches, answer any payroll related questions from employees, assist employees on payroll issues as needed, and process payroll weekly.
+ Other key duties are entering receipts into SAP on miscellaneous components, investigating and resolving miscount issues.
+ This role also acts as a backup to the Senior Inventory Control Coordinator by assisting with inventory cycle counts, solving problems, researching information, scanning, faxing, and filing as requested along with work on special projects as needed.
+ Another key backup activity is assisting with conducting Contractor Safety training.
+ Handle any accounts payable issues. Receive invoices into SAP and requesting purchase orders. corporate AP dept.
+ Answer vendor questions as needed.
+ Other duties and special projects may be assigned as needed by management.
+ Excellent communication skills, both written and verbal.
+ Ability to work independently and collaboratively with cross-functional teams.
**What You'll Need**
+ High school diploma or equivalent
+ Previous experience in manufacturing environment
+ SAP Experience
+ Payroll processing experience
+ Inventory Control experience
+ Should have excellent skills in all Microsoft Office applications (Excel, Word, PowerPoint, Teams, etc.).
+ Strong analytical, strategic thinking, and critical thinking skills.
+ Ability to build relationships with third party carriers
+ Proactively identifies improvements to processes, systems, and documentation
+ Much of this position (approximately 80%) is in a climate-controlled office environment. The other 20% may require work in a non-climate-controlled manufacturing facility which will include heat, cold, and climbing steps.
+ May be required to lift up to 25 pounds
+ Travel Requirements: 0-10%
Valvoline Global is an **equal opportunity employer** . We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.
We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.
- **Email** :
This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.
**Are You Ready to Make an Impact?**
At Valvoline Global, we're looking for passionate and talented individuals to join our journey of innovation and excellence. **Are you ready to shape the future with us? Apply today.**
Requisition ID: 1674
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Administrative Support Worker - Harris County Facilities

77007 Houston, Texas ARAMARK

Posted 4 days ago

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Job Description

**Job Description**
The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs
**Job Responsibilities**
Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors
Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.
Greets customers, clients, and employees; answers inquiries or directs calls where necessary
Maintain office memos and informative postings
Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
**Qualifications**
Prior administrative experience preferred
The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrates strong interpersonal skills, accuracy, and attention to detail
Requires frequent performance of repetitive motions with hands and/or arms
**Education**
**About Aramark**
**Our Mission**
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
**About Aramark**
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
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IT Business Analyst - Public Sector

77246 Houston, Texas Public Consulting Group

Posted 2 days ago

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Job Description

Join Public Consulting Group LLC (PCG), a prominent firm dedicated to enhancing public sector solutions and operational efficiency. We partner with health, education, and human services agencies to positively impact lives. Established in 1986, PCG employs around 2,000 professionals across the U.S., committed to delivering transformative solutions.

As part of our Technology Consulting team, you will work collaboratively to assist organizations in improving their operations and achieving their strategic objectives, ultimately benefiting the communities they serve. Our technology consulting services encompass:

  • Strategy, Architecture, Planning, and Procurement
  • Business Enablement
  • Business Solutions
  • Project Assurance

Key Responsibilities:

  • Conduct comprehensive business analysis across various platforms.
  • Prepare and present segments of written status reports for clients.
  • Analyze large datasets for actionable insights.
  • Develop expertise in enterprise IT system analysis and development.
  • Gain knowledge of federal and state policy, particularly funding requirements.
  • Assist in implementing key project phases or tasks.
  • Contribute to proposal writing teams and coordinate submissions.
  • Prepare additional written reports, major deliverables, and client materials.
  • Collect and manage project-related data.
  • Support the development and maintenance of project budgets and client invoicing.
  • Perform other responsibilities as needed.

Qualifications:

  • Must reside on the island of Oahu, HI.
  • Exceptional interpersonal, organizational, and communication skills.
  • Detail-oriented approach to problem-solving for business and technical issues.
  • Willingness to adapt to change and a penchant for learning.
  • Intellectual curiosity and a commitment to providing outstanding client service.
  • Strong analytical skills to review IT systems and legislative policies.
  • Able to work collaboratively in teams or independently.
  • Proficient in Microsoft applications, notably Access, PowerPoint, and Excel.
  • Certifications like IIBA or PMI are a plus.
  • Bachelor's Degree or equivalent experience is required.
  • 1-3 years of relevant experience in consulting, IT, or a related field.

Working Conditions: This position is remote but may require some travel for meetings or site visits. To thrive in a remote role at PCG, you must be available during working hours, have a distraction-free environment to work, and fully focus on your responsibilities.

We are continuously accepting applications until the position is filled. The compensation range for this role is $55,000-75,000, reflecting various factors such as location, role specifics, skills, and experience. In addition, we offer competitive benefits, including medical and dental care, 401k, PTO, parental leave, and bereavement leave.

EEO Statement: At PCG, we are an Equal Opportunity Employer that values diversity. We strive to create an inclusive culture where all employees feel empowered. We do not discriminate based on any protected characteristics and actively promote health, equality, and prosperity for all.

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IT Project Manager - Public Sector

77246 Houston, Texas LE04 Public Consulting Group LLC (TC)

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IT Project Manager - Public Sector page is loaded IT Project Manager - Public Sector Apply locations US HI Remote US time type Full time posted on Posted 8 Days Ago job requisition id JR100989 Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Services:

Strategy, Architecture, Planning, and Procurement

Business Enablement

Business Solutions

Project Assurance

Senior Consultant / Project Manager will provide Project Management services to our public sector clients. The Consultant will work with the project team(s) to provide overall leadership and task coordination as well as direct responsibility for the deliverables and work products produced by the team(s). These deliverables and work products will be completed in accordance with our overall strategy, approach, and methodology.

Required Duties

Provides project management over small to large software development and other projects.

Oversee development of all deliverables, status reports and other work products.

Plan and oversee all project work and develop/manage any potential organizational change management strategies or processes that might be needed.

Advise our clients on processes, methodologies, standards and best practices to follow for their projects.

Develop, manage, and update Project Plan and other project documents (e.g., Project Management Plan, Communication Plan, Risk Plan, Stakeholder Register).

Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur.

Understand various software development life cycle methodologies and how they are used.

Participate in business development activities and assist with proposal development.

Provide management oversight of project budget.

Manage communications with clients, vendors, and project stakeholders.

Effectively address and resolve conflicts across teams.

Willingness to learn IV&V.

Other Potential Duties:

Perform IV&V tasks & develop IV&V reports

Manage and track the IV&V findings (risk and issue) log

Assisting our customers with business process reengineering

Supervise one or more staff members directly

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Mandatory Qualifications:

Must reside in western region of US.

7+ years of overall IT industry experience.

5+ years of prior project management experience using both Agile and Waterfall techniques in IT related projects to include operations, infrastructure, and application development projects.

Excellent business writing skills.

Strong Microsoft Office applications skills, including MS Project.

Ability to use sound judgment in completing tasks and to seek guidance when needed.

Attention to detail and ability to work with large data sets with accurate results.

Ability to move projects forward within a specific timeline and budget.

Commitment to exceptional client service.

Creative problem-solving ability and a consultancy mindset.

Ability to effectively interact with various levels of management and with clients and make presentations to various audiences.

Flexible, self-starter possessing intellectual curiosity.

Enthusiasm for life-long learning and staying well-informed about current technology and business issues.

Able to follow, critically evaluate, and improve upon current processes.

Ability to recognize issues and identify solutions.

Preferred Qualifications:

Resides in Oahu, Hawaii.

Hawaii state agency experience.

Active Project Management Professional (PMP) Certification.

Active Certified Scrum Master (CSM) Certification

Ability to understand complex federal regulations and requirements.

Education:

Bachelors degree required, masters degree preferred

Remote:

This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the companys success. To be successful in a remote work role at PCG, you must:

be available during your set working hours

have a safe, private, and distraction-free environment in which to complete your work, and

be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.We are accepting applications on an ongoing basis until filled.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $115,000-$135,000.

#LI-AH1

#LI-remote

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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IT Project Manager - Public Sector

77246 Houston, Texas Public Consulting Group

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Job Description

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Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Services

Strategy, Architecture, Planning, and Procurement

Business Enablement

Business Solutions

Project Assurance

Senior Consultant / Project Manager will provide Project Management services to our public sector clients. The Consultant will work with the project team(s) to provide overall leadership and task coordination as well as direct responsibility for the deliverables and work products produced by the team(s). These deliverables and work products will be completed in accordance with our overall strategy, approach, and methodology.

Required Duties

Provides project management over small to large software development and other projects.

Oversee development of all deliverables, status reports and other work products.

Plan and oversee all project work and develop/manage any potential organizational change management strategies or processes that might be needed.

Advise our clients on processes, methodologies, standards and best practices to follow for their projects.

Develop, manage, and update Project Plan and other project documents (e.g., Project Management Plan, Communication Plan, Risk Plan, Stakeholder Register).

Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur.

Understand various software development life cycle methodologies and how they are used.

Participate in business development activities and assist with proposal development.

Provide management oversight of project budget.

Manage communications with clients, vendors, and project stakeholders.

Effectively address and resolve conflicts across teams.

Willingness to learn IV&V.

Other Potential Duties

Perform IV&V tasks & develop IV&V reports

Manage and track the IV&V findings (risk and issue) log

Assisting our customers with business process reengineering

Supervise one or more staff members directly

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Mandatory Qualifications

Must reside in western region of US.

7+ years of overall IT industry experience.

5+ years of prior project management experience using both Agile and Waterfall techniques in IT related projects to include operations, infrastructure, and application development projects.

Excellent business writing skills.

Strong Microsoft Office applications skills, including MS Project.

Ability to use sound judgment in completing tasks and to seek guidance when needed.

Attention to detail and ability to work with large data sets with accurate results.

Ability to move projects forward within a specific timeline and budget.

Commitment to exceptional client service.

Creative problem-solving ability and a consultancy mindset.

Ability to effectively interact with various levels of management and with clients and make presentations to various audiences.

Flexible, self-starter possessing intellectual curiosity.

Enthusiasm for life-long learning and staying well-informed about current technology and business issues.

Able to follow, critically evaluate, and improve upon current processes.

Ability to recognize issues and identify solutions.

Preferred Qualifications

Resides in Oahu, Hawaii.

Hawaii state agency experience.

Active Project Management Professional (PMP) Certification.

Active Certified Scrum Master (CSM) Certification

Ability to understand complex federal regulations and requirements.

Education

Bachelors degree required, masters degree preferred

Remote

This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the companys success. To be successful in a remote work role at PCG, you must:

be available during your set working hours

have a safe, private, and distraction-free environment in which to complete your work, and

be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.We are accepting applications on an ongoing basis until filled.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $115,000-$135,000.

Compensation

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Seniority level Seniority level Mid-Senior level

Employment type Employment type Full-time

Job function Job function Project Management and Information Technology

Industries Professional Services

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IT Business Analyst - Public Sector (Hawaii)

77246 Houston, Texas Public Consulting Group

Posted 2 days ago

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Job Description

IT Business Analyst - Public Sector (Hawaii) page is loaded IT Business Analyst - Public Sector (Hawaii) Apply locations US HI Remote time type Full time posted on Posted 15 Days Ago job requisition id JR100577 Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit . Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: Strategy, Architecture, Planning, and Procurement Business Enablement Business Solutions Project Assurance Duties and Responsibilities Conducts business analysis for the various business platform. Prepares and presents parts of written status reports for clients. Completes analysis on large data sets. Develops competency in enterprise IT system analysis and development. Develops competency in federal and state policy, specifically federal funding requirements. Assists with the implementation of major project phases or tasks. Participates on proposal writing teams, including writing and coordinating submissions. Assists with preparation of other written reports, major deliverables, and other materials for clients. Collects and enters project related data. Assists in the development and maintenance of project budgets and prepare client invoices. Other responsibilities as necessary. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Qualifications Required Skills Must reside on the island of Oahu, HI. Strong interpersonal, organizational, research, presentation, time management, problem-solving, and oral and written communication skills. A detail-oriented problem solving approach to business and technical issues. Flexibility and willingness to embrace change. Self-starter possessing intellectual curiosity. Enthusiasm for life-long learning and staying well-informed about current industry issues. A commitment to deliver exceptional client service. Strong analytical skills, including the ability to review IT systems and analyze policy and legislation. Ability to work both in a team situation and autonomously. Proficiency in Microsoft applications, in particular Access, PowerPoint, and Excel. IIBA and/or PMI certifications a plus. Bachelor's Degree or equivalent experience required 1-3 years of relevant work experience in consulting, IT or other relevant field. Supervisory Responsibility None Working Conditions This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must: be available during your set working hours have a safe, private, and distraction-free environment in which to complete your work, and be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,000-75,000. #LI-AH1 #LI-remote #D-PCG Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. About Us California Job Applicants Click here to access our privacy notice to California job applicants regarding the collection of personal information. #J-18808-Ljbffr

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