13 Gwynedd Council jobs in North Wales

Job Description

Director of Community Development
(Planning/Zoning and Economic Development)
 

The Community
West Chester’s Community Development Director will have the exciting opportunity to serve Ohio’s largest township, “One of America’s Best Places to Live,” and one of Ohio’s Best Communities to do Business. West Chester is committed to superb customer service with an emphasis on integrity, fiscal responsibility and open communications. It is a lean and fiscally sound government known for providing exceptional services to a vibrant community.

More than just a sleepy suburb, West Chester is a sophisticated community with a diverse and vibrant local economy and urban energy fueled by first-to-market dining and entertainment venues and great events.

West Chester hosts two outdoor summer concert series, a weekly farmers market, national sporting events, and several summer festivals.

West Chester’s strategic location, customer base and access has also attracted unique commercial investment that adds to the local economy, inspires visitor traffic, and adds to the quality of life.

West Chester maintains more than 400 acres of recreational space catering to active and passive park enthusiasts and benefits from the services of MetroParks of Butler County. MetroParks manages another 430 acres of recreational space in West Chester at the Voice of America Park.

West Chester is served by the Lakota Local Schools with an enrollment of nearly 17,000 students in 22 buildings. Lakota Local Schools ranks among the state’s top school districts for academic excellence.

West Chester provides an exceptional quality of life for residents and has been recognized seven times as one of “America’s Best Places to Live” by Money Magazine. In 2016, for the fourth consecutive time, West Chester ranked among the top 100 cities of populations ranging from 50,000 to 300,000. West Chester has been designated a Best Community to do Business by Ohio Business Magazine for four years running, 2020 through 2023.

The Position
The Community Development Director plays a vital role in supporting and driving economic growth and development within West Chester Township, Ohio. This position involves collaborating with local businesses, community organizations, and government agencies to promote a thriving economic environment. The CD Director is responsible for implementing strategies and initiatives to attract new businesses, support existing businesses, and enhance the overall economic vitality of the Township.

The CD Director prepares and monitors the department budget and provides management oversight for all functional areas within the Department, including:

• Organizational Leadership : Foster a team-oriented environment that solves problems through collaborative leadership. Promote organizational goals through department and community leadership.
• Community Planning : Provide professional planning and land use advice to department staff, Township administration, Board of Trustees, and Township commissions. Supervises the evaluation of land use proposals for conformity with established plans and zoning codes. Provide staff support to the Zoning Commission and Board of Zoning Appeals.
• Land Use Planning, Zoning, and Development Regulations : Oversee the comprehensive planning process of the Township. Directly or through staff updates and maintains the Comprehensive Land Use Plan and Zoning Code. Ensure compliance with and enforcement of regulations. Respond to resident and business inquiries about Township planning and zoning regulations and resolve complex disputes between planners and applicants, as required.
• Nuisance Abatement: Manage enforcement of zoning code and property maintenance regulations.
• Economic Development Strategy: Develop and implement comprehensive economic development strategies and plans in collaboration with key stakeholders to foster business growth and attract new investments. Plan for future redevelopment opportunities to maintain West Chester’s economic strength.
• Marketing and Promotion : Collaborate with internal marketing team to develop marketing materials, presentations, and campaigns that showcase West Chester as an attractive destination for businesses, investors, and visitors. Represent the Township at trade shows, conferences, and other events to promote economic opportunities.
• Community Outreach : Foster partnerships with local community organizations, educational institutions, and workforce development agencies to address workforce needs, enhance job training programs, and create a pipeline of skilled workers to support economic growth.
• Data Analysis and Reporting : Collect, analyze, and maintain economic and demographic data to identify trends, opportunities, and challenges. Prepare regular reports and presentations to inform township officials, stakeholders, and the public about economic development activities and progress.
• Grant and Funding Opportunities : Research and pursue grant opportunities, incentives, and funding sources to support economic development projects and initiatives.
• Policy and Advocacy : Stay updated on local, regional, and state economic development policies, regulations, and initiatives. Advocate for policies and actions that promote economic growth and attract investment to West Chester.

The Ideal Candidate
The ideal candidate for West Chester’s next Community Development Director will be a dynamic, progressive, and experienced professional. The ideal candidate will be a strategic thinker and an effective communicator, at ease articulating difficult topics and interacting with all levels of the organization and the public. The CD Director will have a community- and business-friendly attitude while always considering the impact of each decision on Township operations and finances.

The ideal candidate will be a visionary, able to analyze the current state, anticipate future needs, and propose creative approaches to developing and implementing strategic programs for community development. The ideal candidate will guide the Township through evolving urban planning and economic development trends by creating a long-term vision for community development that is aligned with the community's values and aspirations.

Requirements

• Bachelor's degree in business administration, economics, urban planning, public administration, or a related field. Advance education, management certifications or extensive experience in the field may be substituted for education and/or experience. Preferred qualifications include Master’s degree in Business Administration or Public Administration, three (3) or more years of director level experience, and prior experience in a township, municipal, or government setting.
• Proven success in planning, zoning, economic development, and business development.
• In-depth understanding of urban planning principles and practices, including nuisance abatement, land use planning, zoning regulations, and comprehensive planning.
• Strong understanding of economic development principles, practices, and trends, including business attraction, retention, and expansion, as well as knowledge of incentives and programs to stimulate economic growth.
• Knowledge of community engagement and outreach methods to collaborate effectively with diverse stakeholders, business owners, community organizations, and government officials.
• Knowledge of relevant public policies impacting community development, including housing policies, transportation planning, and infrastructure development.
• Proficiency in data analysis tools and techniques to assess community needs, trends, and opportunities for development.
• Strong negotiation skills to navigate complex land use and development agreements with property owners, developers, and community members.

Compensation
The terms of employment and starting salary are negotiable, with an excellent benefit package. The expected hiring range is $112,000 to $20,000, depending on qualifications; the maximum salary for the position is 157,000.

Housing/moving assistance negotiable upon offer.

How to Apply
Applicants must submit a cover letter and resume through the West Chester Jobs Portal.  . Please visit the Jobs Page of the West Chester website for the CD Director application information. The position is open until filled with first review of applications Friday, August 29, 2025.

The selection process includes the following: oral review board, background, and drug/medical screening.

Questions
Please direct questions to West Chester Township Human Resources at or .

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Job Description

Consulting at CapTech:

• Partner with clients on team-based projects to deliver solutions across the full Software Development Lifecycle leveraging the Agile Methodology as well as modern technology languages, frameworks, and patterns
• Manage technical scope and client expectations

Technical Solutions:

• Lead technical design sessions and architecting/documenting technical solutions that are aligned with the client’s business objectives
• Manage the technical delivery of custom development, integrations, and data migration elements of a salesforce.com implementation
• Provide hands-on expert level assistance to developers for technical issues
• Demonstrate technical thought leadership

Learning and Professional Development Opportunities:

• Create an individualized professional development plan
• Gain experience with a variety of clients and industry verticals
• Share knowledge and common experiences with fellow CapTechers through Technical Communities of Practice and Lunch and Learns

Qualifications:
Qualifications

Required Qualifications:

• Proven ability to design and optimize business processes and to integrate business processes across disparate systems
• Client-ready written and oral communications skills
• Comfort with configuring and architecting Public Sector Salesforce Solutions
• Minimum 4 Years of Salesforce/Customer 360 platform experience
• Minimum 6 Years of relevant technical development experience
• Experience working with Omniscript
• Extensive Apex VF Controllers, Apex Triggers development experience
• Must have a strong background in design/development of large internet or client-server systems OR complete software product lifecycle exposure
• Good knowledge of object-oriented programming, database designing, and the SDLC
• Extensive previous experience in implementing technologies like: VB, COM, COM+, MSMQ, VB.NT, C#, ASP, ASP.NET, XML, XSL, Web services and SOAP, SQL Server, Oracle
• Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce

Preferred Qualifications (nice to have but not must have!):

• Salesforce.com Platform Developer, Sales Cloud Consultant and/or Service Cloud Consultant Certifications
• CPQ experience
• Salesforce Health Cloud experience
• JQuery development experience

Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.

• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

#LI-RK1

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit . Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: Strategy, Architecture, Planning, and Procurement Business Enablement Business Solutions Project Assurance PCG is hiring a Senior Consultant to manage a public sector state government project while continuing to support building the team and portfolio of projects in our Technology Consulting Practice Area. This Senior consultant will serve as the primary point of contact for State's project leadership, providing expert advice, assistance, and guidance to support a major ERP Migration project and ensuring all project requirements are met. The Sr. Consultant will lead the work with the support of the project team to provide Independent Verification and Validation (IV&V) services to the ERP migration project. Responsible for leadership and task coordination as well as direct responsibility for the deliverables and work products produced by the team. These deliverables and work products will be completed in accordance with our practice area's overall strategy, approach, and methodology. The consultant ensures all assessments and deliverables are high-quality and comprehensive and provide meaningful insights into the ERP Migration project in all its dimensions. The consultant must be in SC, GA, or NC. Broad experience in selected industries (e.g., healthcare, finance, education, etc.), technical competencies (e.g., big data, coding, and programming, project management, technical writing, cloud/SaaS services, power platform), and management approaches (e.g., Agile, Waterfall) are required. Duties and Responsibilities Project Delivery - Lead project teams where you provide direction, and keep stakeholders informed. Proactively solve complex client problems from pursuit through execution using a consultative mindset. Anticipate issues and blockers proactively. Identify and surface patterns to peers and leadership with regards to the root causes of problems. Assimilate research and complex data to objectively inform recommendations. As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress. Manage project teams focused on all phases of the SDLC, including business analysis, architecture; software design, development, configuration, testing and implementation; and project assurance/oversight. Apply your financial acumen to make business recommendations that improve the success of your projects. Business Development - Support proposal responses for RFPs, including participating in the response writing. Understand our competitors and develop strategies on how we can differentiate our approach against them in the marketplace. Gain a deep understanding of most products and services within the practice and help drive the strategy for their alignment to the market. Effectively review RFPs, champion bid decisions on opportunities, and influence the decisions. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Required Qualifications: Experience with either implementation of a large-scale cloud-based ERP system or Experience with technical project management of a cloud-based ERP system (preferably an SAP ECC to SAP S/4HANA RISE Migration) Independent Verification and Validation (IV&V) experience with large HR/Financial system implementation projects Must be based in one of the following locations (North Carolina, South Carolina, Florida, Georgia) At least 7 years of experience in technology. 5+ years of relevant experience providing a combination of the following services: IV&V, project management, quality assurance (QA), implementation, and other project oversight services for State governments, preferably in programs related to Enterprise HR/Financial Systems, Health/Human Services, Government Operations, Education, Finance, Systems Integration, Corrections, and similar systems. Excellent writing skills and ability to make presentations to various audiences. Ability to work effectively with various stakeholders Certified Project Management Professional / PMP Experience working with systems in large-scale integrated/modular environments. Ability to interact with all levels of personnel from technical to executive management, and to influence stakeholders to get things done. Exceptional communication skills. Must be a self-starter, enthusiastic, and have political savvy to accomplish objectives while maintaining a likable presence. Bachelor's Degree from an accredited University. Ability to travel 25% regionally and, in some cases, across the country approximately twice a year. The senior PM also serves as a Subject Matter Expert on S/4HANA RISE migration. Preferred Technical skills SAP solutions- SAP ECC to SAP RISE, PeopleSoft, other industry leading ERP systems. SAP tools- SAP Business Warehouse/Solution Manager/Business Objects/GRC/SuccessFactors/Work Manager Mobile/Mobile Platform/BTP Third-party apps (e.g., BSI, Vertex, Nakisa, Adobe Document Services, OnBase Document Classification). Remote: This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must: be available during your set working hours have a safe, private, and distraction-free environment in which to complete your work, and be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $115,000-$140,000. #LI-AH1 #LI-remote #D-PCG Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor. #J-18808-Ljbffr

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Services:

• Strategy, Architecture, Planning, and Procurement

• Business Enablement

• Business Solutions

• Project Assurance

Duties and Responsibilities

• Conducts business analysis for the various business platform.

• Prepares and presents parts of written status reports for clients.

• Completes analysis on large data sets.

• Develops competency in enterprise IT system analysis and development.

• Develops competency in federal and state policy, specifically federal funding requirements.

• Assists with the implementation of major project phases or tasks.

• Participates on proposal writing teams, including writing and coordinating submissions.

• Assists with preparation of other written reports, major deliverables, and other materials for clients.

• Collects and enters project related data.

• Assists in the development and maintenance of project budgets and prepare client invoices.

• Other responsibilities as necessary.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Qualifications

• Strong interpersonal, organizational, research, presentation, time management, problem-solving, and oral and written communication skills.

• A detail-oriented problem solving approach to business and technical issues.

• Flexibility and willingness to embrace change.

• Self-starter possessing intellectual curiosity.

• Enthusiasm for life-long learning and staying well-informed about current industry issues.

• A commitment to deliver exceptional client service.

• Strong analytical skills, including the ability to review IT systems and analyze policy and legislation.

• Ability to work both in a team situation and autonomously.

• Proficiency in Microsoft applications, in particular Access, PowerPoint, and Excel.

• IIBA and/or PMI certifications a plus.

• Bachelor's Degree or equivalent experience required

• 1-3 years of relevant work experience in consulting, IT or other relevant field.

Supervisory Responsibility

• None

Working Conditions

This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must:

• be available during your set working hours

• have a safe, private, and distraction-free environment in which to complete your work, and

• be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,000-75,000.

#LI-AH1

#LI-remote

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

The opportunity

Ernst & Young (EY) US Government and Public Sector (GPS) practice is a robust and emerging practice with tremendous potential for growth - and we are prepared to tap into that potential. Our US GPS practice combines an understanding of the public sector's diverse needs, focused on delivering improved public services, with private sector leading practices. We are seeing tremendous growth within the GPS team and there is a great need for rising leaders. Unprecedented challenges require us to be connected, responsive and insightful. Are you ready to join our team and help build a better working world?

We are seeking a Service Support Desk Analyst to support our growing team.

Your key responsibilities

• Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:

• Initiating the chain of trust for identity proofing and providing trusted services to confirm employer sponsorship, binding the applicant to their biometric, and validating the identity source documentation; and HSPD-12 Program and Card Management Support Services

• Initializing PIV cards with appropriate software and data elements for the requested identity verification, personalize the cards with the identity credentials of authorized subjects, and deliver the personalized cards to the authorized subject along with appropriate instructions for protection and use.

To qualify for the role, you must have

• Ability to work in a high-demand, fast-paced environment.

• Excellent verbal, interpersonal, and written communications skills.

• Able to effectively communicate technical requirements for programs.

• Team oriented individual who is able to work with multiple sizes of groups or departments, as well as a diverse group of individuals

• Strong oral and written communication skills and the ability to present a polished,

• professional, and diplomatic image to clients

• Willingness to work until the job is done- and commitment to the mission

• Strong attention to detail and organization skills

• Strong analytical and interpersonal skill (Software knowledge requirement)

• Proficient in windows based software including Word, Excel, Power Point, Visio

• Ability to work at every level of the organization, from team members to top level executives

• Ability to work at every level of the organization, from team members to top level executives

• US Citizenship required.

Ideally, you'll also have

• Clearance: Active DHS clearance

What we look for

We're interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you'll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're serious about consulting and ready to take on some of our clients' most complex issues, this role is for you.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $32,900 to $4,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 39,600 to 61,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

The opportunity

Ernst & Young (EY) US Government and Public Sector (GPS) practice is a robust and emerging practice with tremendous potential for growth - and we are prepared to tap into that potential. Our US GPS practice combines an understanding of the public sector's diverse needs, focused on delivering improved public services, with private sector leading practices. We are seeing tremendous growth within the GPS team and there is a great need for rising leaders. Unprecedented challenges require us to be connected, responsive and insightful. Are you ready to join our team and help build a better working world?

We are seeking a Service Support Desk Analyst to support our growing team.

Your key responsibilities

• Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:

• Initiating the chain of trust for identity proofing and providing trusted services to confirm employer sponsorship, binding the applicant to their biometric, and validating the identity source documentation; and HSPD-12 Program and Card Management Support Services

• Initializing PIV cards with appropriate software and data elements for the requested identity verification, personalize the cards with the identity credentials of authorized subjects, and deliver the personalized cards to the authorized subject along with appropriate instructions for protection and use.

To qualify for the role, you must have

• Ability to work in a high-demand, fast-paced environment.

• Excellent verbal, interpersonal, and written communications skills.

• Able to effectively communicate technical requirements for programs.

• Team oriented individual who is able to work with multiple sizes of groups or departments, as well as a diverse group of individuals

• Strong oral and written communication skills and the ability to present a polished,

• professional, and diplomatic image to clients

• Willingness to work until the job is done- and commitment to the mission

• Strong attention to detail and organization skills

• Strong analytical and interpersonal skill (Software knowledge requirement)

• Proficient in windows based software including Word, Excel, Power Point, Visio

• Ability to work at every level of the organization, from team members to top level executives

• Ability to work at every level of the organization, from team members to top level executives

• US Citizenship required.

Ideally, you'll also have

• Clearance: Active DHS clearance

What we look for

We're interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you'll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're serious about consulting and ready to take on some of our clients' most complex issues, this role is for you.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $32,900 to $4,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 39,600 to 61,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .