Patient Care Associate

06540 New Haven, Connecticut Yale New Haven Health

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Job Description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment.

EEO/AA/Disability/Veteran
Responsibilities

  • 1. Patient Centered Care: The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care.
    • 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider
  • 2. Communication: The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes
    • 2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.
  • 3. Team Collaboration: The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development
    • 3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members
  • 4. Quality and Safety / Efficient delivery of Care: The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior
    • 4.1 Demonstrates effective use of equipment that support quality and safe patient care
  • 5. Informatics: The ACA uses information and technology to communicate information, mitigate error, and support team decision making
    • 5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities
  • 6. Professional Development/Clinical Competencies: The ACA demonstrates accountability for clinical competency in care delivery
    • 6.1 Demonstrates accountability and responsibility for own practice
  • 7. Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. See YNHHS scope of practice policy for more detail.
    • 7.1 As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc.
  • 8. Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. Specific and more detailed functions are documented in the Scope of Practice
    • 8.1 Sends/receives patient medical records and abstracts new patient records into EPIC.
  • 9. ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific and more detailed functions are documented in the Scope of Practice.
    • 9.1 Sets up instruments and equipment according to department protocol.

Qualifications

EDUCATION

A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training

EXPERIENCE

Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency.

LICENSURE

Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health.

SPECIAL SKILLS

Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees.

PHYSICAL DEMAND

Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics.

YNHHS Requisition ID

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Patient Care Assistant

10519 Croton Falls, New York Anchor Health Homecare Services Inc

Posted 1 day ago

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Job Description

New York State HHA or PCA Certificate REQUIRED

Join our compassionate team dedicated to supporting caregivers in the community!

We offer numerous benefits, including union enrollment and flexible scheduling!

HHA/PCA Requirements & Key Responsibilities:

  • Must possess a New York State HHA or PCA Certificate
  • Limited availability for sponsored certification courses in select areas
  • Compliance with New York state credentialing requirements for HHA or PCA roles
  • Bilingual candidates are a PLUS
  • Assist clients with personal care activities such as bathing, grooming, and dressing
  • Prepare meals tailored to dietary restrictions and preferences
  • Provide companionship and emotional support
  • Help clients with daily living activities
  • Open to working with clients from diverse backgrounds and abilities

Benefits:

  • Competitive compensation package
  • Flexible scheduling options
  • Training and professional development opportunities
  • Access to company-sponsored health plans
  • Quick and straightforward hiring and onboarding process
  • Comprehensive benefits through our union partner
  • Job Types: Full-time, Part-time, PRN, Per diem
  • Salary: $18 - $21.50 per hour
  • Health insurance available

Medical Specialties:

  • Geriatrics
  • Home Health
  • Pediatrics

Standard Shift:

  • Day shift
  • Evening shift
  • Night shift
  • Overnight shift

Supplemental Schedule:

  • Extended hours
  • Holidays
  • Overtime

Weekly Schedule:

  • Monday to Friday
  • Weekends as needed

Work Setting:

  • In-person

License/Certification:

  • HHA or PCA (Required)

Work Location: In person

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Patient Care Physical Therapist

06901 Stamford, Connecticut MedAdventures

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Job Description

Physical Therapist Assistant Role $1,515-$1,615 per week

About Us

Medadventures is on a mission to connect exceptional clinicians with outstanding opportunities. Our skilled nursing facility partners prioritize compassionate care and evidence-based rehabilitation. Join our team and make a difference in the lives of residents while advancing your career.
Position Overview

We're seeking a dedicated and compassionate Physical Therapist Assistant (PTA) to provide high-quality therapy services under the supervision of a licensed Physical Therapist (PT). The ideal candidate is passionate about improving patients' functional mobility, maintaining independence, and delivering care with respect and empathy.
Responsibilities
  • Deliver therapeutic exercises, treatments, and interventions as outlined in the patient's care plan.
  • Monitor patient progress and report updates to the supervising PT.
  • Document patient treatments accurately and timely per facility and regulatory standards.
  • Collaborate with the interdisciplinary care team to ensure comprehensive patient care.
  • Educate patients and caregivers on exercises and techniques for continued progress.
Qualifications
  • Associate degree from a CAPTE-accredited Physical Therapist Assistant program.
  • Current state licensure or eligibility to obtain licensure as a PTA.
  • Prior experience in a skilled nursing facility is preferred but not required.
  • Strong interpersonal and communication skills.
  • Compassionate, patient-centered approach to care delivery.

Why Choose MedAdventures?
  • Competitive pay and tailored benefits.
  • Flexible contracts that support your work-life balance.
  • Supportive team environment focused on your growth.
  • Opportunities to make a meaningful impact while advancing your career.
  • Benefit packages include medical, dental, vision, STD, Life, AD&D, ancillary benefits, and 401K.


Take the Next Step:

Ready to advance your career and make a difference? Apply today and let MedAdventures help you embark on your next adventure. Required Preferred Job Industries
  • Healthcare
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Associate Patient Care Coordinator

11743 Huntington, New York Optum

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Job Description

Opportunities with Optum in the Tri-State region  (formerly  CareMount  Medical,  ProHEALTH  New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind  Caring. Connecting. Growing together.     

Optum Pediatrics Huntington h as an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: This is a 37.5-hour work week, Monday through Friday between the hours of 7:50 am to 6:00 pm and one rotating late at night to 6:00 pm.  And rotating Saturdays from 8:00 am to noon. The schedule will be determined by the hiring manager upon hire.

Location : 205 E. Main Street, Suite 2-8 Huntington, New York, 11743

Primary Responsibilities:

  • Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields
  • Load or update insurance information as needed
  • Answer telephone calls promptly and courteously for all specialties
  • Confirms and schedules of appointments
  • Verify eligibility and authorization and flag appointment accordingly
  • Scan insurance card(s)
  • Collect co-payments and outstanding balances
  • Post payments received in practice management system and provide system-generated receipts
  • Ability to float to other locations as needed
  • Schedule appointments using approved scheduling guidelines
  • Ability to be cross trained for medical assistant
  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
  • Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
  • Monitor administrative tasks in the EHR and respond timely
  • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
  • Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
  • Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality
  • Ability to be cross trained between departments and to be proficient in the department assigned
  • Ability to cover other offices if needed
  • Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at:  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare related experience
  • Basic level of computer proficiency in Microsoft Office
  • Ability to cover other offices if needed

Preferred Qualifications:

  • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
  • Experience working with an electronic health record (EPIC)
  • Knowledge of medical terminology

Soft Skills:  

  • Ability to work independently and maintain good judgment and accountability 
  • Demonstrated ability to work well with health care providers 
  • Strong organizational and time management skills 
  • Ability to multi-task and prioritize tasks to meet all deadlines 
  • Ability to work well under pressure in a fast-paced environment 
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others 

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

 

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

#RPO #RED

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Patient Care Technician (Nights)

06857 Norwalk, Connecticut Nuvance Health

Posted 1 day ago

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Job Description

*Description*
*Nights 11:15pm-7:15am, including every other weekend.*
Summary:
Provides assistance with patient care activities and other unit tasks under the general supervision of licensed professional staff and as directed by the manager.
Responsibilities:
1.Provides physical care to assigned patients and performs technical skills such as point of care (POC) testing.
2.Implements nursing orders promptly and adequately with an understanding of the purpose of each.
3. Follows policy and procedure for assigned patient care activities, including unit specific equipment
4. Provides patient comfort by positioning, extra bathing, straightening linens, putting personal articles withinreach with courtesy and responsiveness.
5. Provides for patient safety through preventative measures (i.e. side rails, restraints, bed/chair exit alarm, andhourly rounding).
6.Enters all data into the computer system as applicable.
7.Communicates all patient and visitor information & observations to the appropriate person.
8. Provides care appropriate to the age of the patients served on the assigned unit. Demonstrates knowledge of the principles of growth and development over the life span.
9. Reports and/or records any changes observed in the condition or behavior of patient; reports all unusualconditions or reactions to the nurse in charge.
10. Recognizes and responds to priorities in the patient care process. Responds to priorities promptly; exercises good judgement in setting priorities for activities.
11.Uses effective working relationships with all health care team members, patients, and significant others.
12. Maintains a safe and orderly work environment & a clean, well stocked work area. Assists with maintaining unit equipment.
13. Works as a Safety Attendant/Patient Sitter by providing a safe environment to specific patients. Follows WCHN standards of service excellence.
14.Attends staff meetings. Reads/signs 100% of meeting minutes.
15.Maintains competency for Basic Life Support certification.
16.Fulfills all compliance responsibilities related to the position.
17.Performs other duties as assigned.
Education: HS GRAD/EQUIVALENT
Other Information:
This position requires a minimum formal education of High School Diploma and minimum of zero to six months
job-related experience.
High school diploma or equivalent is required. Experience in a hospital environment is preferred but not required.
Active CNA certification is preferred. BLS/CPR required within 90 days of start date or upon completion of
orientation process (before being released from orientation and functioning independently) whichever comes first.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Very Heavy effort. May exert up to 50 lbs. force
Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.
Company: Norwalk Hospital Association
Org Unit: 390
Department: Oncology
Exempt: No
Salary Range: $16.50 - $27.67 Hourly
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
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Patient Care Technician 1

06813 Danbury, Connecticut Nuvance Health

Posted 1 day ago

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Job Description

*Description*
**$8,000 Sign on bonus for Qualified Patient Care Technicians.
Summary:
Provides assistance with patient care activities and other unit tasks under the general supervision of licensed professional staff and as directed by the manager.
Responsibilities:
1.Provides physical care to assigned patients and performs technical skills such as point of care (POC) testing.
2.Implements nursing orders promptly and adequately with an understanding of the purpose of each.
3.Follows policy and procedure for assigned patient care activities, including unit specific equipment &
4.Provides patient comfort by positioning, extra bathing, straightening linens, putting personal articles within
reach with courtesy and responsiveness.
5.Provides for patient safety through preventative measures (i.e. side rails, restraints, bed/chair exit alarm, and
hourly rounding).
6.Enters all data into the computer system as applicable.
7.Communicates all patient and visitor information & observations to the appropriate person.
8.Provides care appropriate to the age of the patients served on the assigned unit. Demonstrates knowledge of
the principles of growth and development over the life span.
9.Reports and/or records any changes observed in the condition or behavior of patient; reports all unusual
conditions or reactions to the nurse in charge.
10.Recognizes and responds to priorities in the patient care process. Responds to priorities promptly; exercises
good judgement in setting priorities for activities.
11.Uses effective working relationships with all health care team members, patients, and significant others.
12.Maintains a safe and orderly work environment & a clean, well stocked work area. Assists with maintaining
unit equipment.
13.Works as a Safety Attendant/Patient Sitter by providing a safe environment to specific patients. Follows
WCHN standards of service excellence.
14.Attends staff meetings. Reads/signs 100% of meeting minutes.
15.Maintains competency for Basic Life Support certification.
16.Fulfills all compliance responsibilities related to the position.
17.Performs other duties as assigned.
Other Information:
This position requires a minimum formal education of High School Diploma and minimum of zero to six months
job-related experience.
High school diploma or equivalent is required. Experience in a hospital environment is preferred but not required.
Active CNA certification is preferred. BLS/CPR required within 90 days of start date or upon completion of
orientation process (before being released from orientation and functioning independently) whichever comes first.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Very Heavy effort. May exert up to 50 lbs. force
Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.
Company: Danbury Hospital
Org Unit: 167
Department: General Medicine 1
Exempt: No
Salary Range: $9.80 - 27.67 Hourly
**To Qualify for Sign on bonus candidates must have at least one full year of Patient Care Technician Experience and be external To the Nuvance Network.
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
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Patient Care Technician 3

06532 New Haven, Connecticut Fresenius Medical Care North America

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Job Description

**PURPOSE AND SCOPE:**
Functions as part of the dialysis health care team in providing safe and effective home dialysis therapy and training for patients under the direct supervision of a licensed nurse under organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Assists in the setup of home dialysis equipment and the maintenance of a safe and clean working environment within the home therapy program. Supports the organization's commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction, and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization's Quality Enhancement Goals (QEP).
**All duties and responsibilities of the PCT III HT are to be performed under the direct supervision of the Home Therapies registered nurse (HT RN), in compliance with, and as permissible per state laws, regulations, and policies.**
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES (Not Home Assist):**
+ Reinforces home hemodialysis (HHD) and/or peritoneal dialysis (PD) training as permitted by law.
+ Identifies and welcomes patients, obtains vital signs, weights, and gathers information needed to complete the Clinic Visit Intake form.
+ Builds and maintains effective communication and collaboration processes and rapport with patients, care partners, the HT RN, direct and non-direct patient care staff, providers, and other team members.
+ Obtains treatment records from patients and/or systems, reviews for completion, and reports missing or abnormal data to the HT RN.
+ Assists with electronic home treatment/medication/oral nutritional supplement reconciliation and reports missing data/orders to the HT RN.
+ May assist HT RNs with home visits.
+ Provides home support as applicable and permissible.
+ Prepares supplies for the collection of prescribed laboratory testing and prepares specimens for shipping.
+ Assists with the tracking and shipping of transplant-related laboratory specimens and reinforces transplant education.
+ Completes opening/closing daily chores and documents as appropriate.
+ Disinfects dialysis machines, chairs, tables, and other equipment in between patient visits, and routinely.
+ Prepares the exam/training room for home dialysis training, treatment, or other visits.
+ Stocks exam, training, treatment, and storage rooms with supplies.
+ Develops or follows a process for the management of supplies to maximize use and minimize waste.
+ Schedules patient appointments and contacts patients/caregivers regarding dates, times, and reminders.
+ Supports patient registration and use of connected health.
+ Assists patients and care partners with supplies/inventory ordering and management.
+ Maintains logs and tracking.
+ May order and track clinic/office supplies, as directed.
+ Participates in medical records, infection control, and other audit processes as directed.
+ Actively collaborates with others during staff huddles or meetings.
+ Helps collect required documentation for patient admission, prepares and maintains the electronic and/or hard-copy patient chart, as directed.
+ Performs other clerical duties, as assigned (answering phones, faxing, email, provider office contact, etc.).
**Home Hemodialysis**
+ Reinforces HHD training and education with the HT training RN.
+ Sets up, tears down, programs, tests, and disinfects the HHD machine, as directed.
+ Troubleshoots HHD equipment and connectivity issues.
+ Prepares dialysis equipment and supplies for HHD treatment, as directed.
+ Evaluates the dialysis access before treatment, documents all findings in the medical record, and reports abnormal findings to the HT RN (when applicable, and as directed).
+ Initiates HHD treatment, while monitoring and documenting patient status, vital signs, and machine data in the treatment record.
+ Performs and documents safety checks during treatment at intervals designated by CMS and facility policy.
+ Reports observed significant changes in patient status during treatment to the HT RN, and documents in the medical record.
+ Provides interventions during treatment in response to interdialytic events, as required per provider/standing orders, as directed, permissible, and documents the intervention and patient's response.
+ Obtains pre-treatment termination vitals and documents in the treatment record.
+ Ensures hemostasis of the patient dialysis access is achieved before leaving the treatment area.
+ Collects and documents post-treatment vitals in the treatment record and reports to the HT RN.
+ Assists with quarterly, semi-annual, and annual water and dialysate testing, as directed.
+ Other duties, as assigned.
**Peritoneal Dialysis**
+ Reinforces PD training.
+ Troubleshoots PD cycler, modem, and connectivity issues.
+ Performs phlebotomy to obtain prescribed laboratory testing, as directed (must meet state and/or competency requirements to perform).
+ Sets up PD cycler and prepares and warms PD solutions, as directed.
+ Assists with exit site care, as directed.
+ May help tracking with PD equipment.
+ Other duties, as assigned.
**Staff** **Related**
+ Participates in the recruitment process for new clinical staff.
+ Assists with clinical orientation and supports ongoing training of all appropriate home therapies direct patient care personnel as well as the orientation of all facility staff to the organization.
+ May function as a preceptor in-home therapy direct patient care training, as determined by state-specific guidelines and regulations, to support the delivery of quality patient care as per the standards outlined in the organization's Clinical Services Clinical Training Manual(s), organization policies and procedures, and organization training standards.
+ Delivers and maintains ongoing competency evaluations/audits to ensure the ongoing performance of other PCTs.
+ Collaborates with Clinic Management and Education Coordinator in driving organization quality standards through education regarding all ESRD regulatory and legal requirements and the practice of Continuous Quality Improvement.
+ Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.
+ Provides developmental support to applicable clinical and facility staff.
+ Partners with HT RN and IDT staff to educate the appropriate personnel regarding the maintenance of environmental integrity, including patient and staff safety, and of the facility.
+ Ensures a strong communication process between Clinical Management, Education Coordinators, direct patient care staff, and all support staff at the facility regarding appropriate training and organizational development programs and initiatives.
+ Participates in implementing and potentially designing creative educational programs for PCT staff including contests and other team-based programs.
+ Partners with the all IDT members, including Kidney Care Advocates, administrative staff, and others in developing ideas to improve awareness of Home Therapies for in-center staff and patients.
+ Collaborates with Clinical Management and Education Coordinators in the scheduling and implementation of training programs and processes as directed.
+ Monitors processes in the delivery of patient care through regular Continuous Quality Improvement (CQI) activities.
+ Ensures all organizational business policies, procedures, and systems are incorporated into training, including compliance with ethical business practices.
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ Employees are required to take Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
+ Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and corporate meetings may be required.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
+ The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/or coworkers mayassist. This position requiresfrequent,prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and lower solutions frequently of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for heavier items.
**EDUCATION AND** **LICENSES:**
+ High School diploma or G.E.D. required. Bachelor's degree preferred.
+ Must have a valid PCT national certification or state-specific certification as defined by the Center for Medicaid/Medicare (CMS)AII appropriate state licensure, education, and training (if any) required.
+ Demonstrated commitment to organization culture, values, and customer service standards.
+ Attendance and active participation in all applicable preceptor training programs as established by education leadership.
+ Attends Fresenius and publicly offered skill-based training as assigned by Clinical Management.
**EXPERIENCE AND REQUIRED** **SKILLS** **:**
+ At least five years of patient care experience in a hospital setting or a related facility preferred.
+ Continued employment is dependent on the successful completion of the organization's dialysis training program and successful completion of CPR certification.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
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Associate Patient Care Coordinator

11787 Smithtown, New York UnitedHealth Group

Posted 2 days ago

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Job Description

**Opportunities with Optum in the Tri-State region** (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind **Caring. Connecting. Growing together.**  
**Smithtown Primary** **Care,** part of Optum, has an immediate opening for a friendly, patient-focused and detailed oriented **Associate Patient Care Coordinator** to join our team. The **Associate Patient Care Coordinator** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
**Schedule:** A 37.5 work week Monday through Friday 9:00 am to 5:00 pm. The schedule to be determined by the hiring manager upon hire.
**Location:** 50 Route 111 Suite 208, Smithtown, New York 11787
**Primary Responsibilities:**
+ Greet patients and conduct check-in / check- out process: Collect or verify demographic information, including key demographic fields
+ Load or update insurance information as needed
+ Verify eligibility and authorization and flag appointment accordingly
+ Scan insurance card(s)
+ Collect co-payments and outstanding balances
+ Post payments received in practice management system and provide system-generated receipts
+ Ability to float to other practices if needed
+ Schedule appointments using approved scheduling guidelines
+ Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
+ Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
+ Monitor administrative tasks in the EHR and respond timely
+ Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
+ Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to Optum cash control procedures
+ Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
+ Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality
+ Perform other duties as assigned
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 1+ years of customer service or healthcare related experience
+ Intermediate level of computer proficiency in Microsoft Office
**Preferred Qualifications:**
+ Experience working with an electronic health record (EPIC)
+ Knowledge of medical terminology
+ 1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
**Soft Skills:**
+ Demonstrated ability to work well with health care providers
+ Strong organizational and time management skills
+ Ability to multi-task and prioritize tasks to meet all deadlines
+ Ability to work well under pressure in a fast-paced environment
+ Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
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Associate Patient Care Coordinator

11787 Smithtown, New York Optum

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Opportunities with Optum in the Tri-State region  (formerly  CareMount  Medical,  ProHEALTH  New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind  Caring. Connecting. Growing together.     

Smithtown Primary Care, part of Optum, has an immediate opening for a friendly, patient-focused and detailed oriented  Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: A 37.5 work week Monday through Friday 9:00 am to 5:00 pm.  The schedule to be determined by the hiring manager upon hire.

Location: 50 Route 111 Suite 208, Smithtown, New York 11787

Primary Responsibilities:

  • Greet patients and conduct check-in / check- out process: Collect or verify demographic information, including key demographic fields
  • Load or update insurance information as needed
  • Verify eligibility and authorization and flag appointment accordingly
  • Scan insurance card(s)
  • Collect co-payments and outstanding balances
  • Post payments received in practice management system and provide system-generated receipts
  • Ability to float to other practices if needed
  • Schedule appointments using approved scheduling guidelines
  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
  • Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
  • Monitor administrative tasks in the EHR and respond timely
  • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
  • Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to Optum cash control procedures
  • Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
  • Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality
  • Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at: 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare related experience
  • Intermediate level of computer proficiency in Microsoft Office

Preferred Qualifications:

  • Experience working with an electronic health record (EPIC)
  • Knowledge of medical terminology
  • 1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records    

Soft Skills:  

  • Demonstrated ability to work well with health care providers 
  • Strong organizational and time management skills 
  • Ability to multi-task and prioritize tasks to meet all deadlines 
  • Ability to work well under pressure in a fast-paced environment 
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

View Now

Associate Patient Care Coordinator

11743 Huntington, New York Optum

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Opportunities with Optum in the Tri-State region  (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York and New Jersey. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.  

Optum West Carver Medical h as an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : This is a 37.5-hour work week, Monday through Friday between the hours of 7:30 am to 5:00 pm and one late night,  Tuesday until 7:00 pm.  The schedule will be determined by the hiring manager upon hire.

Location : 200 W. Carver Street, Huntington, New York, 11743

Primary Responsibilities:

  • Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields

  •   Load or update insurance information as needed

  • Answer telephone calls promptly and courteously for all specialties

  • Confirms and schedules appointments

  • Verify eligibility and authorization and flag appointment accordingly

  • Scan insurance card(s)

  • Collect co-payments and outstanding balances

  • Post payments received in practice management system and provide system-generated receipts

  •   Ability to float to other locations as needed

  • Schedule appointments using approved scheduling guidelines

  • Ability to be cross trained for medical assistant

  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians

  • Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care

  • Monitor administrative tasks in the EHR and respond timely

  • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits

  • Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork

  • Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality

  • Ability to be cross trained between departments and be an proficient in the department assigned

  • Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account

  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

  • 401(k) Savings Plan, Employee Stock Purchase Plan

  • Education Reimbursement

  • Employee Discounts

  • Employee Assistance Program

  • Employee Referral Bonus Program

  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.

  • More information can be downloaded at: 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)

  • 1+ years of customer service or healthcare related experience

  • Intermediate level of computer proficiency in Microsoft Office

  • Ability to cover other offices if needed

Preferred Qualifications:

  • 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

  • Experience working with an electronic health record (EPIC)

  • Knowledge of Medical terms

Soft Skills:  

  • Ability to work independently and maintain good judgment and accountability  

  • Demonstrated ability to work well with health care providers  

  • Strong organizational and time management skills  

  • Ability to multi-task and prioritize tasks to meet all deadlines  

  • Ability to work well under pressure in a fast-paced environment  

  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

   

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

View Now
 

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